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17
7
Troubleshooting
Problem
Another expansion
card fails to work after
the network adapter
has been installed
The computer does
not detect the
network adapter
The computer
adapter fails during a
normal operation
Loopback test is
successful but link
LED does not light
(no connection)
LED for transmitting/
receiving data pack-
ets (ACT) is not iIIu-
minated
If the problem persists, you can analyze the status of the network adapter with the aid of the LEDs
and the diagnostics programs.
S2Konnect N-3020SX
What to do
Make sure all cables are connected to the correct expansion cards.
Make sure the expansion cards are correctly inserted. Check if any internal
connections in the computer have been disengaged or have been damaged
during the installation of the network adapter.
Check for resource conflicts in the computer. Check PCI/PCI-X configuration
and resource allocation.
Make sure the adapter is properly seated in the computer.
Try installing the adapter in a different PCI/PCI-X slot.
Load or install the driver again.
Check the connections and try another switch port if necessary.
Is switch configuration 1000 Mbit/s set?
Is the network driver loaded?
Is the maximum transmission distance exceeded (see section "Transmission
Distances")?
Make sure the network driver is loaded.
Is there any network overload?
Is switch configuration 1000 Mbit/s set?
Is the maximum transmission distance exceeded (see page 11)?
If you have any other S2Konnect adapter installed, compare your setup with
this adapter.
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