Troubleshooting - Sony MEX-N4000BT Operating Instructions Manual

The N-Mark is a trademark or registered trademark
of NFC Forum, Inc. in the United States and in other
countries.
Windows Media is either a registered trademark or
trademark of Microsoft Corporation in the United
States and/or other countries.
This product is protected by certain intellectual
property rights of Microsoft Corporation. Use or
distribution of such technology outside of this
product is prohibited without a license from
Microsoft or an authorized Microsoft subsidiary.
iPhone, iPod, iPod classic, iPod nano, and iPod
touch are trademarks of Apple Inc., registered in
the U.S. and other countries. App Store is a service
mark of Apple Inc.
MPEG Layer-3 audio coding technology and patents
licensed from Fraunhofer IIS and Thomson.
Pandora, the Pandora logo, and the Pandora trade
dress are trademarks or registered trademarks of
Pandora Media, Inc., used with permission.
Google, Google Play and Android are trademarks of
Google Inc.
BlackBerry® is the property of Research In Motion
Limited and is registered and/or used in the U.S.
and countries around the world. Used under license
from Research In Motion Limited.

Troubleshooting

The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check
the connection and operating procedures.
For details on using the fuse and removing the unit
from the dashboard, refer to the installation/
connections manual supplied with this unit.
If the problem is not solved, visit the support site on
the back cover.
General
No power is being supplied to the unit.
 If the unit is turned off and the display
disappears, the unit cannot be operated with the
remote commander.
 Turn on the unit.
No sound.
 The position of the fader control [FADER] is not
set for a 2-speaker system.
No beep sound.
 An optional power amplifier is connected and
you are not using the built-in amplifier.
The contents of the memory have been erased.
 The power supply lead or battery has been
disconnected or not connected properly.
Stored stations and correct time are erased.
The fuse has blown.
Makes a noise when the position of the ignition
is switched.
 The leads are not matched correctly with the car's
accessory power connector.
During playback or reception, the demonstration
mode starts.
 If no operation is performed for 5 minutes with
[DEMO-ON] set, the demonstration mode starts.
 Set [DEMO-OFF] (page 18).
The display disappears from/does not appear in
the display window.
 The dimmer is set to [DIM-ON] (page 18).
 The display disappears if you press and hold OFF.
 Press OFF on the unit until the display appears.
 The connectors are dirty (page 21).
The operation buttons do not function.
The disc will not eject.
 Press PTY and
(back)/MODE for more than 2
seconds to reset the unit.
The contents stored in memory are erased.
For your safety, do not reset the unit while you
are driving.
23
GB