Technical Support - Omega OSXL160 User Manual

8. Technical Support

For common mistakes and issues during operation, please refer
the following form. If issue cannot be resolved, please contact our
technical support department.
For simple problems arising during operation, please refer to the
following table. If the problem cannot be settled, please cut off the
power and contact our technical department.
Problem
Camera cannot be
powered on
Device power off
automatically
Battery power is soon
used up
No thermal image
Thermal image is black
and white
38
Cause and Solution
No battery or batteries are not installed
correctly Install battery correctly.
Battery power is used up.
Change battery or recharge.
Save power mode
power on after 5 seconds.
Battery power is used up.
Change battery.
Ambient temperature is too high or low.
Battery is not fully charged.
recharge battery fully.
Battery may already reach end of life. (300
usage cycles)
use new battery to charge.
Lens lid is closed.
Remove lens lid.
Black & white palette may be selected.
restore factory default.