Troubleshooting - Denon AVR-5308CI Owner's Manual

Troubleshooting

When this unit is upgraded, the "Audio" contents are changed.
To check items related to "Audio", refer to this version of the Owner's
Manual instead of the "Original version".
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner's manual?
3. Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GAudioH
Symptom Cause
No sound • You are playing a monaural
is produced source (TV, AM radio
from center broadcast, etc.) in the
speaker. "STANDARD" (Dolby/DTS
Surround) or "HOME THX
CINEMA" mode.
No sound • The surround mode is set
is produced to "STEREO" .
from surround
speakers.
No sound • Surround back speaker
is produced setting is set to "None" .
from surround • Surround mode not set to
back speaker. a mode for 6.1- or 7 .1-
channel playback.
• The surround back
speaker's power amplifier
is assigned to a different
channel.
Page
Countermeasure
AVR-5308CI
• The mode is set to 43 ~ 45
something other than
"STANDARD" (Dolby/DTS
Surround) or "HOME THX
CINEMA" .
• Set to a surround playback 43 ~ 45
mode. C 49, 50
• Set to something other 23
than "None" .
• Select a surround playback 43 ~ 45
mode. C 49, 50
• Sound is not output from 28,
the surround back speakers. 59 ~ 74
Change the settings.
Symptom Cause
No sound • The settings are not
is produced configured to use front
from front height speakers.
height • The front height speaker
speaker. setting is "None".
• The "Extension Channel"
setting is "Front Wide".
No sound • The settings are not
is produced configured to use front
from front wide speakers.
wide speaker. • The front wide speaker
setting is "None".
• The "Extension Channel"
setting is "Front Height".
No sound • Subwoofer's power not
is produced turned on.
from • The subwoofer was not
AVP-A1HDCI
subwoofer. detected by Auto Setup, or
43 ~ 45
subwoofer is set as "No"
in the speaker settings.
• The subwoofer is not
properly connected.
• The subwoofer volume
setting is too low or "Off".
43 ~ 45
C 51, 52
No test tones • Surround mode not set
are produced to "STANDARD" (Dolby/
when main DTS Surround) or "HOME
remote THX CINEMA" mode.
control unit's
23
TEST button is
pressed.
43 ~ 45
C 51, 52
–

Page
Countermeasure
AVR-5308CI
• In the "Amp Assign" 28,
settings, set to use front 59 ~ 74
height speakers.
• Set the front height 23
speakers to something
other than "None".
• Set the "Extension 28
Channel" setting to "Front
Height".
• In the "Amp Assign" 28,
settings, set to use front 59 ~ 74
wide speakers.
• Set the front wide 23
speakers to something
other than "None".
• Set the "Extension 28
Channel" setting to "Front
Wide".
• Turn on the subwoofer's –
power.
• Set the subwoofer settings 23
to "Yes".
• Check the connections. 7
• Adjust the subwoofer's –
volume to an appropriate
level.
• Set to the "STANDARD" 43 ~ 45
(Dolby/DTS Surround) or
"HOME THX CINEMA"
mode.
AVP-A1HDCI
–
23
29
–
23
29
–
23
8
–
43 ~ 45