Roku Express Important Product Information

Roku® Streaming Player
Important Product Information
Introduction
The Roku streaming player which accompanies this Important Product
Information ("Player") allows you to stream online entertainment to
your TV. A Roku account is required to activate your Player. When you
sign up for a Roku account, you will be asked to provide your contact
information and a payment method so that you can easily rent movies
or sign-up for additional services. Your authorization is required for any
such charges. There are no equipment rental fees for owning a Player.
However, a paid subscription or other form of payment may be required
to access some channels or content. Channel availability is subject to
change and varies by country. Check with each channel provider for
specific bandwidth requirements to stream SD, 720p, 1080p HD, 4K and
HDR (if your player supports 4K and/or HDR) content.
Safety Precautions
The Player has been designed with the highest concern for safety.
However, any electrical device, if used improperly, has the potential
for causing fire, electrical shock, property damage or personal injury.
To help ensure accident-free operation, follow these guidelines:
Observe all warnings, precautions and instructions.
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Regularly inspect the AC power adapter for damage.
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Stop use, unplug the AC power adapter from the electrical outlet
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and disconnect any other cables immediately, if the Player has
been damaged, cracked or punctured, or if the Player functions
in an abnormal manner, produces unusual sounds or smells or
becomes too hot to touch.
For more information on product safety and troubleshooting,
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please go to www.roku.com/support.
Use and Handling
Do not operate the remote using any vigorous or forceful motions
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or gestures.
The remote control and the headphones are not toys. If your Player
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comes with a remote control and/or headphones, keep them both
out of reach of children under the age of six.
The product packaging may include plastic bags, cable ties and
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fasteners. Dispose of these properly and keep them out of reach of
children, as they could present a choking hazard.
Do not touch the Player or connected cables during an electrical storm.
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Do not allow liquid, small particles or other foreign objects to get
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into the Player or accessories.
Do not expose the Player or accessories to liquid, smoke or steam.
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Do not expose the Player or accessories to high temperatures, high
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humidity or direct sunlight.
Do not place the Player or the remote on the floor or in a place
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where they may cause someone to trip or stumble.
Permanent hearing loss may occur if the Player or earpieces
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are used at high volume. To prevent possible hearing loss,
limit the amount of time you use the Player or any earpieces
at high volume.
Do place your Player within range of your wireless network.
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Do not place your Player in an enclosed cabinet; it may interfere
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with the wireless signal.
Do not place anything on top of your Player; it may cause the
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Player to overheat.
Do not drop, crush or disassemble the Player.
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Do not attempt to repair your Player yourself. Disassembling the
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Player may cause damage not covered by the warranty.
Important Tips About Battery Handling
Inserting batteries: Be sure to insert each battery negative (-) side
first, pushing it into the coil and then into the compartment. Never
insert batteries positive (+) side first.
Replacing batteries: Always replace dead batteries with two
brand-new batteries from the same manufacturer. Never use
damaged batteries.
Disposal of batteries: Always dispose of batteries following
federal guidelines or local ordinances. Do not dispose of used
batteries in an open fire.
Warning Signs: If your remote gets warm/hot during use,
discontinue use and contact Roku Customer Support immediately
at www.roku.com/support. There is a risk of explosion if a battery
is replaced by an incorrect type.
Voice Search
For players and geographies which support voice search, please
see the End User License Agreement and Privacy Policy for further
information located at www.roku.com/legal.
The License Agreement
The applicable software license terms for the Player is at www.
roku.com/legal. Use of the Player constitutes your agreement to
those license terms and the limited warranty set forth below for
your country. If you disagree and you are within the allowable time
period for returns under Roku's return policy (if purchased from
Roku) or the applicable return policy of the authorized distributor
(if purchased from such distributor), you may return the Player to
the place where you obtained it for a refund, subject to the terms
of the applicable return policy.
Limited Warranty & Warranty
Service Process
US Only
Limited Warranty
For any Player purchased and delivered to end users in the US,
Roku warrants the Player hardware against defects in materials and
workmanship for a period of one (1) year from the date of purchase by
the original purchaser (as shown by the date on the applicable sales
receipt) if used in accordance with the user documentation provided
with the Player; provided that, this warranty shall be available only to
the purchaser who originally purchased the Player from Roku or from
one of its authorized resellers or distributors. If Roku determines the
Player's hardware is defective, Roku will either repair the Player or
replace it with a new or rebuilt unit, at Roku's option. If the applicable
warranty period has expired, we will return the Player to you at your