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Wellington SCS CONNECT Installation Manual
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Wellington SCS CONNECT Installation Manual

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INSTALLATION PROCESS MANUAL
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  • Page 1 INSTALLATION PROCESS MANUAL CONNECT...
  • Page 2 2016 Wellington Drive Technologies Limited © Saving Generation for the Next Generation 21 Arrenway Drive, Rosedale, Auckland 0632, New Zealand PO Box 302-533, North Harbour, Auckland 0751, New Zealand Phone: + 64 9 477 4500, Fax: + 64 9 479 5540, Email: info@wdtl.com...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Quick Read WARNINGS! INSTALLATION AND WIRING INTRODUCTION TESTING PROCESS OVERVIEW Troubleshooting CONFIGURATION OVERVIEW IN-FIELD SET-UP CONFIGURATION In-field Set-up Troubleshooting Configuration Troubleshooting APPENDIX 1 PD0009 V1.0 – 22 Jan 2016...

  • Page 4: Warnings

     parts inside the SCS from impact in operation. Do not hit or drop the unit. Connect. Do not open the Exposure to impacts, either in operation, installation, housing. Warning! Risk of transportation, or storage, may damage electronic circuits electrocution. and housing components, leading to premature failure, and may cause the SCS Connect controller to become unsafe. Any impact which causes visual damage to the controller casing will invalidate the warantee. No serviceable parts;  There are no serviceable parts inside the SCS Connect controller. Do not open the housing, except for the rear cover, as described in the “Description and Installation” section of this manual. Opening of the electronics housing, alterating or modifying the SCS Connect controller will invalidate the warranty and can cause risk of electrocution.
  • Page 5 The following parts are considered to be subject to normal  wear and tear, and as such are not covered by warranty • Scratches and other visual damage to front panel Voltages;  The SCS Connect controller must only be connected to Do not connect the SCS  power supplies which comply with the acceptable voltage Connect controller to the ranges specified in the “Technical Specification” section of incorrect voltage supply.
  • Page 6 Quick Read Warnings - cont Fit for purpose;  The SCS Connect controller must only be used for the The SCS Connect controller  purpose and functions described in this manual. While must only be used for the Wellington Drive Technologies Limited may provide purposes described in this technical support on suitable applications and configuration manual. of the SCS Connect controller (where such a relationship...

  • Page 7: Introduction

    INTRODUCTION Quick Read This Installation Process Manual covers all the step required † Mobile app with intuitive to correctly configure and test an SCS Connect controller, from touch screen interface arriving at the manufacturer, to being fully installed and set-up ready for tracking and automated fault detection. † Wireless data logging and diagnostic control The Process Overview section discusses the overall process, background information, and includes an overall process flow † Compact size diagram. Each “Process” then has a section dedicated to it, with a flow diagram at the start of the section where required to explain † Sealed the sub-steps involved. A troubleshooting guide is placed at the end of each section to help identify and correct any issues that may occur during that process. The SCS Connect controller by Wellington is an electronic refrigeration control unit designed to provide flexibility for manufacturers of refrigeration units.
  • Page 8 PD0009 V1.0 – 22 Jan 2016...

  • Page 9: Process Overview

    PROCESS OVERVIEW Quick Read Between arriving at the Manufacturer’s factory, and a cabinet † Six attributes can be set being fully installed and commissioned in the field, there are four process areas where the SCS Connect controller undergoes † Parameters handling. † IDs † Goods received at Factory † Model † Configuration (See page 17) † Serial No. † Installation into the cabinet at the factory (See page 23) † Asset No. † Cabinet installation in the field (See page 35) † Installation Address...
  • Page 10 Overall Process Process Flow Delivery to Manufacturer Goods Inwards Checking Data Entry Con guration See Page X See Page X Installation and Wiring Cabinet Test See Page X Transportation to Customer Warehouse Transportation to Retail Outlet Data Entry Installation in Field See Page X COMPLETE PD0009 V1.0 – 22 Jan 2016...
  • Page 11 Process Overview Process Overview - cont The SCS Connect controller requires six attributes to be entered during the entire installation process: † Parameters (See Technical User Manual) Required to set up the controllers refrigeration algorithm and standby responses. † Manufacturer (Mfg), Owner, Brand IDs (See page 13) Required to determine who has authorisation to access the controller and what database the collected data will be sent † Model Used by the automated fault detection † Serial No. Used for recording purposes † Asset No. Used for cooler identification in asset tracking † Installation Address (See page 35)
  • Page 12 PD0009 V1.0 – 22 Jan 2016...

  • Page 13: Configuration Overview

    † Mfg ID In addition, the configuration file may also contain; † Owner/Brand ID † Model The configuration file is downloaded through the Docking Cradle. At the time of download, all the remaining attributes except the installation address may be selected and downloaded † Owner/Brand ID (Selectable if not already in the configuration file) † Model (Selectable if not already in the configuration file) † Serial No. (Scanned at time of download) † Asset number (Scanned at time of download) IDs Explained All SCS Connect controllers contain three IDs. The IDs determine which companies have access rights to those controllers. The three IDs are; † Manufacturer (Mfg) † Owner † Brand All SCS Connect controllers shipped from WDTL’s factory have these three IDs “Not Set”. During configuration, a single company is allocated to each of these IDs. All companies are allocated; † A unique alpha-numerical ID value † A brand (Which for a Mfg is usually the Mfg’s brand) † Status of either a Mfg company or an Owner company...
  • Page 14 Parameter File IDs Explained - cont Manufacturer (Mfg) The company that manufacturers the cabinet, and installs the SCS. Once the Mfg ID is set to a Mfg company, no other company specified as a Mfg company will be able to see or connect to that controller. Access is only granted when using an app activated to the specified Mfg. Note: Setting the Mfg ID does not affect access by companies specified as Owner companies, only Mfg companies. Owner The company that purchases and owns the cabinet. Once the Owner ID is set to an Owner company, no other company specified as an Owner company will be able to see and connect to that controller. Access is only granted from applications activated to the specified Owner company. All collected field data is sent to a database for the specified Owner company. Field data is not sent to the company set as the Mfg. Note: Setting the Owner ID does not affect controller access by companies specified as Mfg companies, only Owner companies. Brand This ID affects the branding colours of all apps connected to that controller. The Brand ID is tied to the Owner ID, setting the Owner ID will automatically set the appropriate Brand ID. PD0009 V1.0 – 22 Jan 2016...
  • Page 15 Parameter File IDs Explained - cont IDs are also important when generating parameter files (page XX). Each parameter file contains Mfg and Owner IDs. All parameter files generated by a Mfg will automatically be set to that Mfg. The Owner ID however is able to be set to a specific company OR to be set to ALL companies. † A manufacturer would choose to set the owner ID to a specific Owner company, if that parameter file was for a cabinet model unique to a single Owner company. † A manufacturer would chose to set the Owner ID to “all” if that parameter file was for a cabinet model for multiple different Owner companies. (The “Owner” could then be selected at the time of parameter download. See page 43) Note: When a new parameter file is created, only the Mfg can see that file. The Mfg can however grant access to the file to any selection of Owner companies. SCS ID Settings Company Access Rights Owner Mfg-1 Mfg-2 Owner-1 Owner-2 not set not set Mfg-1 not set Mfg-1 Owner-1 not set Owner-1 Mfg-1 Mfg-1 * Owner-1 Owner-1 * The Brand used is the Mfg-1 Brand...
  • Page 16 PD0009 V1.0 – 22 Jan 2016...

  • Page 17: Configuration

    CONFIGURATION Sub-Heading Production configuration is performed through the use of a “docking cradle” connected to a computer via a single USB cable. The docking cradle allows the configuration of the following items: † Parameters † Mfg/Bottler/Brand IDs † Model † Manufacturer Serial Number (only for in-line processing) † Asset Number (only for in-line processing) Configuration takes under 2secs Firmware can also be updated using the docking station, which extends the total configuration time to 30secs. In-Line Configuration Processes Once Only Actions Install Cradle and Install Parameter Cradle SW Creation SW Create Parameter File Once Per Parameter Set Set-up Production Line Set Cradle Settings for Set OWNER/BRAND ID...
  • Page 18 USB cable is for clips connected to the Removing the SCS resets the to computer programming sequence, ready for the next controller Installation and Activation Step 1 The Cradle Programmer is the interface application that runs from a PC application. Download and install the application “SCS Cradle Programmer” from the Wellington website www.wdtl.com/scs-support/ Step 2 When you first run the Cradle Programmer, you will be requested to enter an activation code. Contact your User Manager to receive your activation code (you must be connected to the internet at the time of activation). Step 3 Plug the Docking Cradle USB cable and Barcode Scanner USB cable into the USB ports on your computer. PD0009 V1.0 – 22 Jan 2016...
  • Page 19 Configuration Sub-Heading Set-up Configuration Step 1 Step 2 Step 1a Download required Set IDs parameter files Step 1b Select the Mfg, Owner and Brand to Go to SETTINGS determine which companies can access the page controller (Not selectable if defined in the “Parameter File”) Step 1c Select from the downloaded parameter files the one to use Step 3 Step 4 Model Serial Number and Asset Number Select the cabinet model the...
  • Page 20 Configuration Configuring In-Line Navigation to the other tabs is disabled while RUN Set from STOP to RUN Step 1 Step 2 is set The Cradle Programmer will waiting here for Program Screen an SCS to be placed into the docking station (If at any point an SCS is NOT detected in the docking cradle, the Cradle Programmer will return to this step) Will only move to Step 3 once Step 3 Step 4 an SCS has been detected in the docking cradle Scan* the ASSET NUMBER Scan* the SERIAL NUMBER * Barcode scanner MUST be set to keyboard entry with a carriage return Configuration automatically...

  • Page 21: Configuration Troubleshooting

    Configuration Configuration Troubleshooting Units arriving at the factory should be visually inspected for damage during transportation, or errors during packaging. If any issues are seen, please contact Wellington immediately. Item Issue Actions - Check set to RUN, not STOP Programmer does not - Check correct port has been selected for detect controller programming - Remove controller try inserting again - Owner company has not been set as “associated” Desired Owner Company with your company. Contact Wellington to get not selectable Owner company “associated”. - Check internet connection - Check file has been created and uploaded to the Parameter file not visible cloud - Check file is a “released” version, not a “draft” PD0009 V1.0 – 22 Jan 2016...
  • Page 22 PD0009 V1.0 – 22 Jan 2016...
  • Page 23 INSTALLATION AND WIRING Rear Connector Panel Full List on 92 DSO AD5 AD4 AD2 AD1 LE3 LE2 LE1 Switched Digital 0-5V i/p Sensor i/p Compressor 12Arms Analog NTC i/p Switched o/p 90-240Vac o/p 5V 100mA o/p Switched Digital 0-5V i/p Relay 5Arms Analog NTC i/p Sensor i/p 0-24V switched 90-240Vac o/p 1A DC o/p Switched Switch 1 0.4Arms 90-240Vac o/p Switched...
  • Page 24 Installation Installation Diagrams INSTALLATION PROCEDURE STEP 1 Clip on the Front Fascia Panel. 71mm Cut a rectangular aperture in the Mounting Panel which measures 71mm wide by 29mm high. Insert the SCS™ Connect into the hole. IMPORTANT: The maximum permitted mounting panel thickness is 9mm. Ensure there 29mm are no obstructions 7mm to the left and right of the hole, and 4mm above and below. This will ensure there is clearance with the Front Fascia.
  • Page 25 Installation Overall Dimensions 81.2 76.5 16.5 PD0009 V1.0 – 22 Jan 2016...
  • Page 26 (P) L Brown P Optional customer defined item; Blue N AC Lights, Defrost Brown Heater, etc. Max Load 5A Blue N MAINS CONNECTIONS Warning! Risk of Electrocution *Alternative connection method for Wellington Variable Speed Motors. PD0009 V1.0 – 22 Jan 2016...
  • Page 27 PD0009 V1.0 – 22 Jan 2016...
  • Page 28 PD0009 V1.0 – 22 Jan 2016...

  • Page 29: Testing

    TESTING Start-Up Sequence Quick Read Power cycling the SCS Connect controller initiates the start up † Step 1: Displays “SCS”. sequence, which goes through the following steps: † Step 2: Displays the Step 1. Firmware Version. Displays “SCS”. † Step 3: Displays the Step2. Parameter CRC. The current Firmware Version is briefly displayed. This is a 6 (not yet implemented). digit number. The first 3 digits are displayed for 2 seconds, then the remaining 3 digits for 2 seconds. † Step 4: Cycles through a self-test routine.
  • Page 30 Testing Faults and Alarms The SCS Connect contains the following fault protection mechanisms: FAULTS (Displays Alarm Symbol)  Door Fail  Excessive Door Open Counts  Over Voltage  Under Voltage  Condenser Overtemp  Maximum Compressor Starts in 1hr * ALARMS (Displays Alarm Symbol and Alarm Code)  Door Left Open Alarm (AL1)  Excessive Condenser Overtemp (AL15) *  NTC Failure (AL17)  Refrigeration Fail (AL19)  Return Air Under Temp (AL20)  Triac Overcurrent (AL22 , AL23) FAULTS are logged, but do not affect product temperature, and require no action by the Shop Owner.
  • Page 31 Testing Alarm Codes Reporting an alarm early will minimise the down time of the cooler. An alarm code should always be supplied when reporting an alarm. Fault Fault Possible Causes and Actions Code Door Open Closing the door will clear this fault. The door may not be The door has been left open close properly due to sagging, and may require adjustment. Excessive Condenser Overtemp Check that nothing is blocking the condenser e.g. boxes, and The condenser has seen multiple then reset by power cycling. If this fault continues to happen, overtemperature conditions in a short space check that the condenser fan is functioning correctly. of time. NTC Failure Either the main temperature sensor probe or The temperature probe needs replacing. The system will not the condenser temperature probe (if fitted) run while this fault is present. has failed. Refrigeration Failure Multiple possibilities, preventing the system from acheiving The compressor has run continuously for the temperature. configured time without reaching the setpint The system will not reset by power cycling, only by writing to temperature the “Clear Terminal Alarm” parameter (see page 31) The product temperature keeps getting colder, even when Return Air Under Temp...
  • Page 32 Testing Fault Events Faults can only be identified by connecting to the controller through bluetooth via the “Field” App. All faults are logged in the events list, and visible by selecting the yellow triangular fault symbol in the top menu bar (next to the Main Menu button) Event Message Actions The condensor sensor is seeing a high condensor Condenser High Temp temperature The supply voltage is too high to turn on. High Voltage - Check supply levels - Check the High Voltage Limit settings The supply voltage is too Low to turn on. Under Voltage - Check supply levels - Check the Low Voltage Limit settings The door sensor has been seen as open for a long time, and is assumed to have failed. - Check the door switch wiring Door Switch Failed - Check the door switch operates correctly - Chcek the Door Switch State parameter is set correctly The door sensor has seen a very large number of door openings in a very short period of time Excessive Door Openings - Check the door switch wiring - Check the door is closing properly PD0009 V1.0 – 22 Jan 2016...
  • Page 33 Testing Troubleshooting Units arriving at the factory should be visually inspected for damage during transportation, or errors during packaging. If any issues are seen, please contact Wellington immediately. Item Issue Actions Display shows AL and a number See page 31 for alarm codes Red alarm symbol is displayed while See page 32 for fault diagnosis temperature is still showing Compressor does not turn on - Check the compressor wiring - Check the condenser temperature Temperature displays a very high sensor has not been plugged in to the temperature “return air sensor” port PD0009 V1.0 – 22 Jan 2016...
  • Page 34 PD0009 V1.0 – 22 Jan 2016...
  • Page 35 IN-FIELD SET-UP Sub-Heading The Wellington SCS Connect App provides a wireless connection to the SCS Connect controller from mobile devices † Wellington SCS fitted with Bluetooth® LE. This gives users and technicians an Connect App: unprecedented level of visibility, control and diagnostic tools † Bluetooth LE compliant. to optimise the controller’s performance and to troubleshoot ® any problems. The App is also key in setting up the controller † Wireless diagnostics and so that it will operate correctly as part of the Asset Tracking control. and Fault Diagnosis reporting system. † Sets up a new controller In-Field Set-up Process...
  • Page 36 In-field Set-up Sub-Heading The Wellington SCS Connect App provides a wireless † Wellington SCS connection to the SCS Connect controller from mobile devices Connect App: fitted with Bluetooth® LE. This gives users and technicians an unprecedented level of visibility, control and diagnostic tools † Bluetooth LE compliant. ® to optimise the controller’s performance and to troubleshoot † Wireless diagnostics and any problems. The following guide provides an overview of control. the app and its capabilities. Note: Screen shots shown are indicative only. Different † Designed for mobile devices devices have different screen ratios, sizes and resolutions. The using a touch screen actual image seen on your device may vary from the screen interface.
  • Page 37 In-field Set-up Installation and Authentication Step 1 Step 2 Download and install the Connect Field When you first run “Connect Field”, you will app from Google Play (Search for “scs be requested to enter an activation code. wellington” to find it) Contact your User Manager or Wellington to receive your activation code (You must be connected to the internet at the time of activation). Note: Your activation code is unique to you, and should NEVER be shared with anyone else, as it determines your personal access level for the app. The same code will give you access to all SCS apps you are authorised to use. Step 3 Step 4 Your 9-digit touch panel code Once activation is complete, you must You can see which companies you are define a 4-digit PIN code. This can be any activated against from the “Settings” screen. code unique to you. Each time you start You can be activated to more than one the app, you will be required to enter this company at the same time. Simply select...
  • Page 38 In-field Set-up In-field Set-up Step 2a: Step 1 Step 2 Select the Main Menu button Step 1a: Select the controller to connect to Step 1b: Connect to the Step 2b: selected controller Choose SCS SETUP Step 3 Enter ASSET/ SERIAL number manually Step 3a: Edit Asset Number Barcode scan Step 3b: ASSET/SERIAL Edit Serial Number...
  • Page 39 In-field Set-up In-field Set-up Step 4 Step 5 These three If GPS is turned attributes are on, phone will now set automatically locate the current position Select INSTALL ADDRESS Step 5: Double tap the map screen to position the coolers exact location with a yellow marker Step 6b: Step 7a: Manually enter the Step 6 Step 7 Select OUTLET/UNIT to enter address if the Google other address information...
  • Page 40 In-field Set-up In-field Set-up Step 8 Type any appropriate notes Step 8a: Select the COOLER PHOTO Add a photo from your gallery Step 8b: Select the STORE PHOTO Step 9 Select FINISHED A fully set-up controller PD0009 V1.0 – 22 Jan 2016...
  • Page 41 In-field Set-up In-field Set-up Troubleshooting Units arriving at the factory should be visually inspected for damage during transportation, or errors during packaging. If any issues are seen, please contact Wellington immediately. Item Issue Actions - Check BT is enabled on your phone - Ensure you are activated to the correct Cannot see or connect to the company access controller - Power cycle your phone - Power cycle the cabinet - Check GPS is enabled on your phone Phone does not detect current - Check you are not in an underground mall, as location the phone amy not be able to get GPS in this case - Check the signal strength shown besides each cooler ID. The closest is ususally the strongest - The cooler you are connected to will have...
  • Page 42 PD0009 V1.0 – 22 Jan 2016...
  • Page 43 (“dongle”). • Uses the same activation code as for all other apps • Connects to the controller in the same way as the mobile app † The supported dongle is Blue-Giga model BLED112, • Basic 4-screen interface (no hidden menus) available from Blue-Giga - Diagnostics stockists or from Wellington. - Edit Parameters - Asset Info - Firmware Update Desktop Parameter Interface Upload Copy SCS Save parameters Upload parameter...
  • Page 44 Appendix 1 Installation and Activation Step 1 The “SCS Connect Field” application runs on a PC. Download and install the application “SCS Connect Field” from the Wellington website www.wdtl.com/scs-support/ Step 2 When you first run “SCS Connect Field”, you will be requested to enter an activation code. Contact your User Manager or Wellington to receive your activation code (you must be connected to the internet at the time of activation). PD0009 V1.0 – 22 Jan 2016...
  • Page 45 Appendix 1 Parameter File Generation Step 1 Parameter file creation. Always start with a known set of parameters. It is best to use the factory defaults parameter file in the cloud Select the existing parameter file SCS-FACTORY-DEFAULTS to work from Step 2a Edit the parameters in the right hand Step 2 column (The left hand column values are NOT the Editing Parameters ones that will be in the parameter file) The number of parameters selected is shown Step 2b Ensure all parameters you want to include in the Parameter File have a tick against them Step 2c When ready, push...
  • Page 46 Appendix 1 Parameter File Generation - cont Step 3 Set the Parameter File Attributes Step 3b Step 3a If this parameter file The title is the name that is to be specific to one will be viewable by the Model, choose it here, Cradle Programmer otherwise, leave it blank Step 3c Mfg is preset to the activated Mfg Step 3d If this parameter file is to be specific to one Owner, choose it here, otherwise, set it to “All”...
  • Page 47 PD0009 V1.0 – 22 Jan 2016...
  • Page 48 Europe North America Australasia Asia Europe 2016 Wellington Drive Technologies Limited © Saving Generation for the Next Generation 21 Arrenway Drive, Rosedale, Auckland 0632, New Zealand PO Box 302-533, North Harbour, Auckland 0751, New Zealand Phone: + 64 9 477 4500, Fax: + 64 9 479 5540, Email: info@wdtl.com...
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