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Epson 3020+ Quick Setup page 4

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Epson's warranty does not cover any software not manufactured by Epson,
even when delivered with an Epson product. The software may have a
warranty provided by the manufacturer, as indicated in the documentation
attached thereto.
3. Limitations and Exclusions
The warranty will be invalid in the following cases:
3.1
When the product's serial number has been removed or altered.
3.2
When the product has been misused, has undergone unauthorized
modifications, has been used or stored in ways that are not in compliance
with the environmental specifications of the product.
3.3
When the damage resulted from the use of refilled supplies or
consumables, or when damages are the result of use of media that does
not meet the product's specifications.
3.4
When damages resulted from the inappropriate transport of the
equipment (packaging, installation, maintenance, transportation).
3.5
When damages were caused by natural or intentional disasters (fire,
floods, lightning, earthquakes, etc.), power surges, or interaction with
other brand products.
3.6
When the product has been totally or partially disassembled, or has been
repaired other than by an Epson Authorized Service Center.
3.7
When substances have been spilled on the product.
3.8
When the external plastic case has been scratched or abused.
3.9
When damages resulted from inappropriate tests, installation,
maintenance or adjustments.
The warranty does not extend to accessories (lids, covers, trays) or replenishing
supplies and consumables (ink cartridges, toner, ink ribbons, batteries,
photosensitive units, knobs, print heads, lamps), which, due to their nature,
must be regularly purchased through authorized dealers.
4. How to Obtain Warranty Service
Please refer to the user documentation to ensure that the product settings
have been properly set and to perform the diagnostic tests indicated therein.
Furthermore, in order for the unit to operate optimally, always use original
Epson supplies and consumables.
To obtain warranty service, the purchaser may take the product to any
Authorized Epson Service Center, along with proof of purchase, or call any of
the Epson Technical Assistance Centers (see country list below).
Upon calling an Authorized Epson Service Center, the purchaser will be asked
to provide the product model and serial numbers, and may be asked to provide
information on the location and the date of purchase (the warranty is only
valid in the country of purchase).
If there are no Authorized Epson Service Centers in your area, call the Technical
Assistance Center for service referral.
5. Responsibilities of Purchaser
The purchaser is responsible for the safety of all confidential and proprietary
information stored on the product, as well as for recovery backup files in case
of damage. Any activity related with the re-installation or resetting of the
software that was delivered with the equipment, will be billed to the purchaser
at the rates in effect at the Epson Service Center. This also applies if the failure
was the result of a defect in the purchaser's proprietary software or of a
computer "virus".
In order to obtain on-site service, the latter will be required to provide: access
to the product; an appropriate working area; access to electrical facilities;
access to the resources that may be necessary for the installation, repair or
maintenance of the unit; a safety environment for Epson staff and their
work tools.
6. Limited Warranty Coverage
Product
Projector
Model
PowerLite
Coverage Period
Two years
Condiciones
Service Center
Notes
The lamp has a 90 day warranty.
The 3D RF glasses have a 1-year warranty.
Epson offers technical assistance through electronic and telephone services.
Before calling Epson, refer to the documentation included with your product. If
you do not find the solution to your problem, visit Epson's website at:
global.latin.epson.com or call the local Epson office or an authorized dealer.
Service Centers
Argentina
(54 11) 5167-0300
Bolivia*
800-100-116
Chile
(56 2) 484-3400
Colombia
(57 1) 523-5000
Costa Rica
800-377-6627
Dominican
Republic*
1-888-760-0068
Ecuador*
1-800-000-044
El Salvador*
800-6570
Guatemala*
1-800-835-0358
Honduras**
800-0122
Code: 8320
*Contact your local phone company to call this toll free number from a
mobile phone.
**Dial first 7 digits, wait for a message, then enter code.
If your country does not appear on the preceding list, please contact the
dealer where you purchased the product.
You may receive help or consult information online for all Epson products.
Register your Epson equipment on our website, at global.latin.epson.com.
Extended Warranty Support and Service
In some countries, Epson offers warranty extension services. You may purchase
this service by calling the Technical Service Centers.
EPSON and PowerLite are registered trademarks, and EPSON Exceed Your Vision is a registered logomark of
Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2012 Epson America, Inc. 12/12
Printed in XXXXXX
Mexico
Mexico City
(52 55) 1323-2052
Other cities
01-800-087-1080
Nicaragua*
00-1-800-226-0368
Panama*
00-800-052-1376
Peru
Lima
(51 1) 418-0210
Other cities
0800-10126
Uruguay
00040-5210067
Venezuela
(58 212) 240-1111
CPD-37719R1

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