Problems And Solutions - Ocean Digital WR-50CD User Manual

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Problems and Solutions

Cannot connect to the Wi-Fi Network
a) Common Causes
• Rear panel Wi-Fi Network Antenna not connected or not in vertical
position.
• Incorrect passphrase / passcode / password for the selected
Network.
• Location of the Radio Tuner has a weak Wi-Fi signal – if possible
check with another Wi-Fi connected device in the same location.
b) Unusual Causes
• Rear panel Wi-Fi Network Antenna is completely surrounded by
metal objects
• Incorrect Network security encryption – Radio Tuner supports WEP,
WPA and WPA 2
Cannot play UPnP or DLNA Files
• There is no UPnP or DLNA server.
• The UPnP server is not streaming files over the Wi-Fi Network.
• The server is not correctly configured to allow sharing of files over the
network
Internet Radio has interruptions (drop outs)
• Wi-Fi Channel – incorrect region selected Configuration > Network >
Wi-Fi Channels.
• Weak Wi-Fi signal – check the Wi-Fi symbol (top left hand side of
LCD display) for a minimum of two "Bars" - add a Wi-Fi Extender to the
Network if necessary.
• Radio Station has interrupted streaming – check by trying a stations
in the Skytune> Globe Most Popular list.
• The Internet connection does not have sufficient bandwidth
(capacity) to support all the devices connected to the Network when
operating at the same time or is experiencing excessive error rates –
have the Internet connection checked by the ISP (Internet Service
Provider).
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