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(7) Do not use the printer when it is out of order. Switch off and unplug the printer before calling your dealer. (8) Keep this manual for future use. Important Note For driver, user manual, software and other information, please visit the website: https://www.aclas.tw/products/pp9x/ to download or consult.
CONTENTS INTRODUCTION ............................. 1 Specifications ............................. 1 Appearance ............................2 Accessories ............................2 Paper Installation ............................... 3 SETTING THE PRINTER ..........................4 Using the Printer ..........................4 Connecting the Computer ........................4 Connecting the Power Supply ......................5 SELF TEST ............................... 6 MAINTENANCE ..............................
Flash memory 8Mbit Interface RS232, USB Cash drawer driver 1 port (compatible with EPSON) Printer head life 50km (recommend to use Aclas standard thermal paper.) DC13.8 V Cash drawer impulse Work Temperature 0℃ ~ 40℃ Work Humidity 5%R.H. ~ 90%R.H.
Note: Bad quality thermal paper with rough surface and low sensetivity may reduce the life time of the printer head, please use high quality thermal paper, such as OJI, PD-160R or Aclas paper. (1) Make sure that the printer is not receiving data; otherwise, data may be lost.
3 SETTING THE PRINTER 3.1 Using the Printer Power Status Feed Power Power indicator light Status The light of power and status will be on simultaneously while updating program. If the printer is out of paper or the printer cover is open, the light of status will be on and the printer will be beeping. ...
3.3 Connecting the Power Supply ※ CAUTIONS When connect the power supply to the printer, make sure first connect the power supply cable to the printer, then connect the power supply cable to the power supply. When disconnecting, the order is reverse. Otherwise you may damage the power supply or the printer. If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance.
4 SELF TEST Press key ‘Feed’ and hold it and then power on the machine at the same time, it will print a piece of Test Page. The information of this Test Page includes the printer’s model, version, IP address (Ethernet port), ID etc.
6 TROUBLESHOOTING 1) The printer is out of paper. If the printer is out of paper, the “Status” indicator light will lit up. In this case, the printer will stop printing. And then install a new paper roll, the printer will continue printing. 2) The printer could self-test but could not print.
7 Printer Tool Instruction Double click to open ‘Printertool.exe’. Here, you can use the software to set printer parameters and test functions of the printer. 7.1 Communication Setting First, you need to do communication test. Click “Communication Setting” in the “Quick Navigation” menu.
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Click “Communication Test (F2)” to test communication. If there are no errors, pop-up window will be shown as follows. Otherwise, the failure window will be displayed. Users should correct the communication setting until pass the communication test.
7.1.2 USB Printer If your printer is USB printer, select USB as the following picture. Note: When the USB printer is equipped with USB virtual serial port, select “USB Virtual Serial Port”. Otherwise select “USB Printer”. Communication Test (F2): Refer to chapter 7.1.1 in this manual.
7.2 Parameter Setting Click “Parameter Setting” in the “Quick Navigation” menu. The window is displayed as follows. Note: ① Choose the baud rate according to the actual need. ② Density is used to adjust the printer density. It is usually set to 1. ③...
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If Click Yes, you need to click If Click No, it will download upload parameter, then click parameter directly. download parameter. Click OK.
7.3 Logo Setting If you want to set logo, you can click “Logo Setting” in the “Quick Navigation” menu. The window is displayed as follows. Here you can open logo file, download logo, print logo or clear logo. Note: the size of the logo file should be less than 8KB as shown in the following picture. The width and height mean pixels of the width and height of the logo picture.
7.4 Other Setting Click “Other Setting” in the “Quick Navigation” menu. The window is displayed as follows. Here you can set language, test the function of drawer. Voice function is reserved, and this model is not supported at present. Download programs and fonts only if the printer program, fonts are damaged, please use with caution.
7.5 Printing test To test the printing effect, please click “Printing test” in the “Quick Navigation” menu. The window is displayed as follows. There are three methods to test printing. The first method: You can click here to print a test page.
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The second method: You can also input contents here. Then click “Send”, the printer will print a page.
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The third method: ②Then tick “HEX”. ① If you need to send ESC/POS commands directly, please input the commands in this text box, such as 1B 2C. Confirm the commands and click “Send”, and ③ the printer will execute the commands.
Windows XP system, Windows 7, Windows 8 and Windows 10. 8.1 Printer Driver Installation Connect the printer to PC, and double click the file “Aclas printer_x86_x64.exe” to install the printer driver. Click “Next” Click “Browse” to choose the destination location.
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Choose right connect port from the drop-down list. Click “Setting” to config the connect ports. Choose “Hardware” Click “OK”.
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Click “Install” Click “Finish” to finish the printer driver installation. Note: After installing the printer driver, you can use the printer. If the printer could not work, you can refer to Chapter 8.2 to see the connecting port and make sure that the connecting port you choose is correct and is not being used;...
8.2 How to Know the Connect Port Connect the printer to the computer, follow steps below to know which port is connected. Right click “This PC” icon on the desktop, and choose “Manage”. “Device Click Manager” Then click “Ports (COM&LPT)”...
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Serial printer connect port: Here you can see the connecting port serial printer. USB printer connect port: Here you can see the connecting port USB printer.
PC has been installed, the goal is to find the location of “Printer properties”.) If your PC is installed with WIN7 system, please follow the below steps to enter “Printer properties” interface. “Devices Click and Printers” in start menu. “Aclas Right click Printer”, choose “Printer properties”.
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If your PC is installed with WIN10 system, please follow the below steps to enter “Printer properties” interface. Right click “This PC” icon on the desktop, and choose “Properties”. Click “Control Panel Home”.
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Click “View devices and printers”. Right click “Aclas Printer”, choose “Printer properties”.
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Step 2: Choose connecting port Choose the connecting port that you have known from Chapter 8.2. For example, the connecting port of the printer known from Chapter 8.2 is COM2, so you should choose COM2 in the following interface. Choose this item. Select the connecting port.
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Choose “Hardware”. Click “OK”. Step 4: Finish port configuration Choose the item “General”. Click it to print test page, and then click “Close”.
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Sample of Test Page Note: there is the information about computer name, printer name and port name etc. on the print test page. The printer can be used.
It's our honor to offer the best solution and attention for you. You can contact us as following ways: Website: www.aclas.tw Email: osa@aclas.com Facebook: @Pinnacle Aclas Twitter: @ArmPos We will response within one business day. Thank you so much for your time and patience :-)...
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