If You Think You Need Service - Cobra 148NWST How To Use Manual

148 NW ST manual 3.3 6/15/99 3:12 PM
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, IL60707

If You Think You Need Service

For te c h n i cal assistance,please call our Au to m a ted Help Desk which can assist
you by answering the most fre q u e n t ly asked questions about Co b ra prod u ct s.
(773) 889-3087
24 hours a day, 7 days a week.
A Consumer Service Representative can be reached through this same number
8:00 am - 8:00 pm,Monday through Friday, CST.
Technical assistance is also available on-line in the Frequently Asked Questions (FAQ) section at
www.cobraelec.com or by e-mail to productinfo@cobraelec.com
If you think you need service call 1.773.889.3087
"If your product should require factory service please call Cobra first before sending your unit in.
This will ensure the fastest turn-around time on your repair."
You may be asked to send your unit to the Co b ra facto ry. It will be nece s s a ry to
f u rnish the fo l l owing in order to have the prod u ct serv i ced and re t u rn e d.
1 . For Wa rra nty Repair include some fo rm of proo f - o f - p u rc h a s e, such as a
m e c h a n i cal re p rod u ction or ca r bon or a sales re ce i p t . If you send the ori g i n a l
re ceipt it cannot be re t u rn e d.
2 . Send the ent i re prod u ct .
3 . Enclose a description of what is happening with the unit. Include a ty ped or
c l e a rly pri nt name and address of where the unit is to be re t u rn e d.
4 . Pack unit securely to preve nt damage in tra n s i t . If po s s i b l e, use the ori g i n a l
p a c king mate ri a l .
5 . Ship prepaid and insured by way of a tra ceable ca rrier such as Un i ted Pa rce l
Se rv i ce (UPS) or First Class Ma i l : to avoid loss in transit to : Co b ra Fa cto ry
Se rv i ce, Co b ra El e ct ronics Co rpo rat i o n , 6500 W. Co rtland St . , Ch i ca g o, I L
6 0 7 0 7 .
6 . If the unit is in wa rra nty, u pon re ceipt of your unit it will either be re p a i re d
or exchanged depending on the mod e l . Please allow approx i m ately 3 to 4
weeks be fo re co nt a cting us for stat u s. If the unit is out of wa rra nty a lette r
will auto m at i cally be sent info rming you of the repair charge or re p l a ce m e nt
c h a rg e. If you have any questions, please call 1.773.889.3087 for assistance.
Cobra Electronics Corp.© 1999
Printed in China
Part No. 480-301-P-001
Page 37
O pe rating Instru ctions
for your Co b ra 148 NW ST
CB Radio
"Ingenious Prod u cts for Easier Co m m u n i cat i o n ."
148 NW ST