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ClearCube MVX User Manual

Clearcube mvx video expanders: user guide
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C/Port and Multi Video Expander
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  • Page 1 C/Port and Multi Video Expander User’s Guide...
  • Page 2 ClearCube Technology, Inc. This information is subject to change without notice and ClearCube shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

  • Page 3: Table Of Contents

    WEEE Information ..............vii Warning Regarding Medical and Clinical Use of ClearCube Products ......viii Symbols .
  • Page 4 Chapter 3. MVX Installation ........
  • Page 5 Declaration of Conformity .............45 C7420 Fiber C/Port and F6150–160 Fiber Transceiver .

  • Page 7: Preface

    WARNING: ClearCube products contain chemicals, including lead, known to the State of California to cause cancer, birth defects, or other reproductive harm. Wash hands after handling. ClearCube products should be disposed of in accordance with local laws governing computer equipment disposal. WEEE Information...

  • Page 8: Warning Regarding Medical And Clinical Use Of Clearcube Products

    Because each end-user system environment is customized and differs from ClearCube testing platforms and because a user may use ClearCube products in combination with other products in a manner not evaluated or contemplated by ClearCube, the user is ultimately responsible for verifying and validating the suitability of ClearCube products whenever ClearCube products are incorporated in a system, including, without limitation, the appropriate design, process and safety level of such system or application.

  • Page 9: Safety Guidelines

    WARNING and CAUTION notices. This equipment contains voltage hazardous to human life and is capable of inflicting personal injury. • Installations – ClearCube equipment is required to be installed in accordance with the local electrical codes and may be subject to inspection by the authority having jurisdiction. •...
  • Page 10 For replacement of power cords, refer to Appendix C – Technical Support. • IT Power Systems – ClearCube equipment has been evaluated and found to be compatible with IT power distribution systems with a phase-to-phase voltage not to exceed 240 V.

  • Page 11: Chapter 1. Clearcube C/Port Overview

    Replacing a traditional PC box with a ClearCube C/Port or I/Port in an office or cubicle also saves space, eliminates fan noise and simplifies cabling resulting in a clear cube. The key components of the ClearCube Architecture are: •...
  • Page 12 Admin Daisy Chain has 8 R4300 chassis or fewer, or is composed entirely of R4200 chassis, the standard distance lengths for C/Port cabling apply. • ClearCube C/Port Overview Figure 1. ClearCube C/Port Table 1 lists the distance limits for C/Port installations. Table 1. C/Port Connection Limits...

  • Page 13: Fiber Solution

    The C7420 is connected to an F6150–160 fiber transceiver, and the fiber transceiver is connected to ClearCube PC blades. When deployed using a secure point-to-point fiber connection, data displayed to the desktop does not commingle with any network traffic, and users cannot disconnect the fiber desktop for use with a PC or notebook.

  • Page 14: F6150-160 Fiber Transceiver

    • Hot–swappable, redundant, load–sharing power supplies For more information about the F6150–160 fiber transceiver, see the Quick Start Guide and the User’s Guide included with the transceiver. • ClearCube C/Port Overview Front Link Indicator USB 1.1 Ports Rear DVI–I Port 1 DVI–I Port 2...

  • Page 15: Multi-Video Expander

    MVX are special, high-density connectors that can each drive two monitors. The MVX can be used with either the standard C/Port or the Fiber C/Port for connection over copper or fiber optic cable (the MVX does not function with I/Ports). The MVX requires that the PC blade have a multi-monitor graphics card and ClearCube-customized NVIDIA video drivers installed.

  • Page 16: Cable Requirements

    Cable Requirements The ClearCube chassis uses standard network cables with RJ45 connectors to connect to C/Ports and to an Ethernet network. These can be CAT5, CAT5e, CAT6, or CAT6e cables. C/Ports require straight-through cables with all four twisted pairs available. See page 2 for a maximum distance chart for these cables for C/Ports.
  • Page 17 The following figure shows a typical cabling configuration to connect C7420 Fiber C/Ports to an A3100 chassis. Note the recommended configuration, where the data network is separated from the PCoIP network. Sentral Sentral Switch Server ..A3100 Chassis with 10 A1410 Blades PCoIP PCoIP BLADE 5...
  • Page 18 • ClearCube C/Port Overview...

  • Page 19: Chapter 2. C/Port Installation

    • Do not attach the C/Port to a telephone jack or other powered network connection. This will permanently damage the C/Port. This damage is not covered under the ClearCube Technology limited warranty. •...

  • Page 20: C7130 And C7120 C/Port Installation

    C7130 and C7120 C/Port Installation The model C7130 C/Port provides automatic sharpness tuning that simplifies installation. When connected to an R4300 chassis, the C7130 also provides a color Auto-tune feature that greatly simplifies initial video configuration on the desktop. Previous C/Ports require manual sharpness and color configuration on all chassis models. C7130 C/Ports also require manual color configuration when connected to R4200 chassis models, but provide automatic sharpness tuning.

  • Page 21: Identifying Your Chassis

    C/Port power supply and power cord A special tuning tool for adjustments is included with the documentation and software package in your shipment. A mounting adapter is available as an option from ClearCube to conveniently mount a C/Port underneath a desktop.

  • Page 22: Installing The C/Port On The Desktop

    Video Sharpness Adjustment Dial Installing the C/Port on the Desktop If you do not have easy access to the data center to determine whether you are connecting to an R4300 or R4200 chassis, use the simple matrix shown in procedure. If you are unsure of the chassis type to which the C/Port connects, use the manual tuning procedures.
  • Page 23 C7130 Figure 8. C7130 C/Port Color Switches Universal C/Port II C7110 Figure 9. C/Port Color Switches, Earlier Versions 2. Locate your C/Port in a ventilated area away from any heat sources. Do not stack your C/Port on top of monitor ventilation vents or on top of other significant heat generating devices.

  • Page 24: Tuning The C/Port

    Previous C/Ports require both manual sharpness and color tuning, regardless of their connection in the data center. Guide, which provides an easy way to adjust sharpness and color on C/Ports. This file is downloadable from the ClearCube Technology Support Web site. 14 • C/Port Installation...

  • Page 25: Before Tuning A C/Port

    A C7130 connected to an R4300 performs Auto-tuning for both sharpness and color. In most cases, no further adjustment is required. However, a small amount of fine-tuning is possible. Do the following: 1. Open the ClearCube C/Port Tuning Guide (downloadable from the ClearCube Technology Support Web site and shown in finished.

  • Page 26: Tuning A C7120 Or Earlier Model Connected To An R4300 Chassis

    1. Verify that the three color tuning switches are set to position 1. Adjust the switches if necessary. See 2. Open the ClearCube C/Port Tuning Guide (downloadable from the ClearCube Technology Support Web site and shown in 3. View the black-and-white test patterns. Adjust the Video Sharpness control for the clearest picture.

  • Page 27: Tuning Notes

    On the C7130, when color alignment is complete on a fine-tuned automatic alignment, all three switches must be in position E or F. For a manually tuned system, at least one switch must be in position 0 or 1. If these conditions are violated, the colors will be mis-aligned until the switch positions are corrected.

  • Page 28: Locking Out Mass Storage Devices

    Locking out Mass Storage Devices An additional feature provides increased levels of security with C/Ports. The R Series PC blades offer a unique Mass Storage Lockout (MSL) security feature that disables the use of any USB mass storage device at the desktop (e.g., key drives, floppy drives, CD-ROM drives, etc.).
  • Page 29 Figure 12. Model R1300 MSL Jumper Location and Settings Default Setting: USB Mass Storage devices function normally Figure 13. Model R2100 MSL Jumper Location and Settings Default Setting: Default Setting: USB Mass Storage devices function normally Figure 14. Model R2200 MSL Jumper Location and Settings Default Setting: Security Setting: USB Mass Storage...

  • Page 30: C7420 Fiber C/Port Installation

    C7420 Fiber C/Port Installation ClearCube C7420 Fiber C/Ports connect to ClearCube A1410 and R1350 PC blades to provide the following features: • LC fiber optic connector • Support for one or two independently–configurable monitors • PC–over–IP™ (PCoIP™), delivering PC video and audio over your IP network •...

  • Page 31: Understanding C7420 Led Indicators

    Configuring the C7420 Fiber C/Port ClearCube A1410 and R1350 PC blades contain V5120 Dual Host cards connected to the blade’s PCI Express® connector. V5120 cards and C7420 Fiber C/Ports contain PCoIP processors that manage video and audio data. When configuring and working with a C7420 user port connected to a blade with a V5120 Dual Host card, remember that: •...

  • Page 32: Understanding Default Network Addresses

    Server Keyboard Mouse Figure 15. ClearCube architecture with C7420 Fiber C/Port and F6150–160 fiber transceiver Direct Connection To perform the following steps, you must have the IP and MAC address of the V5120 Dual Host card in the blade to which you are connecting. Default IP and MAC addresses are provided in the following steps.
  • Page 33 1. Ensure that you have connected devices as described in C/Port” on page 20. 2. Connect the chassis and C7420 Fiber C/Port. a. Connect one end of a CAT5 or CAT6 Ethernet cable to the appropriate port on your chassis. •...

  • Page 34: Dhcp Connection

    Click Configuration > Session. Ensure that the Accept Any Peer option is clear. In the Peer MAC Address line, type the MAC address of the C7420 (the MAC address is on a label on the bottom of the C7420). g. Click Apply and then click Continue. h.

  • Page 35: Sentral Connection

    c. From the Tera1200 PCoIP Processor menu, click Configuration > Monitor Emulation. Select the monitor emulation option for both monitors (DVI 1 and DVI 2). d. Click Apply and then click Continue. e. Click Configuration > Discovery and select the Enable Discovery option. Click Apply to save your changes and a success message is displayed.
  • Page 36 26 • C/Port Installation...

  • Page 37: Chapter 3. Mvx Installation

    Install the MVX at the user’s desktop. The MVX and the C/Port share the same footprint and case styling, and can be placed one on top of the other. The MVX has its own power supply separate from the C/Port.
  • Page 38 The ClearCube Multi-Video solution was designed and engineered to work with the Quadro4 video adapter on the PC blade. No tuning features are provided on the MVX. All tuning is accomplished via the C/Port. Color tuning on the C/Port may be required for cable runs longer than 100 meters.

  • Page 39: Software Installation And Configuration

    ClearView is seamlessly integrated within the Microsoft Windows environment, helping users to maximize productivity through advanced desktop and application management. This customized driver, available only from ClearCube, is required for using the MVX. Other drivers do not support the full multi-monitor capabilities.

  • Page 40: Installing The Nvidia Driver

    8. Click OK to restart the computer. A default video driver in Windows provides video support for your monitor. Installing the NVIDIA Driver Download and install the latest NVIDIA-supplied driver from the ClearCube web site at support.clearcube.com. Note: DO NOT install any driver obtained directly from the NVIDIA web site, as this driver does not support the ClearCube Multi-Video Solution.
  • Page 41 6. Click the Advanced button and then select the Monitor tab, shown in ClearCube recommends that the screen refresh rate be set to 60 Hz for flat-panel monitor use, or 75 Hz for CRT use. Certain monitor models may work optimally at different refresh rates, so these refresh rates should be used as guidelines, not requirements.
  • Page 42 Refresh rate is 3x. Note: Selecting a display configuration of 1x1 automatically enables the built-in Clone Mode functionality. In Clone Mode, all monitors connected to the MVX display the same video image, including the startup BIOS screens. 32 • MVX Installation Figure 20.
  • Page 43 10. Click Desktop Utilities in the ClearView side window. Figure 22. Quadro NVS Tab 11. Click the Enable Desktop Manager check box, click Apply, and click the Desktop Manager Configuration button. The Desktop Management tab, shown in displayed. Figure 23. Desktop Management Tab 12.

  • Page 44: Important Notes About Mvx

    The LED indicator on the front bezel of the MVX provides useful link status information. A green status light indicates the MVX is receiving a good video output signal from the C/Port. A red status light indicates the MVX is receiving no video signal or an invalid video signal from the C/Port.
  • Page 45 The video sharpness and color switch settings on the C/Port apply to all monitors. • In Windows XP, changing display settings causes a brief video flicker as the MVX adjusts to the video signal from the blade more frequently than necessary. This behavior can also occur when the operating system is starting up or shutting down.
  • Page 46 36 • MVX Installation...

  • Page 47: Appendix A. Troubleshooting

    Appendix A. Troubleshooting If you have any problems with your system, please check the following items prior to calling for support. C/Ports Red link status indicator on PC blade and C/Port • Check cables for correct pin-out, which is the same as for standard Ethernet over CAT5 cable.

  • Page 48: Loss Of Peripheral Devices (Usb)

    This may occur if the user sets the screen resolution to a level that is unsupported by either the MVX or the monitor(s) and the user confirmed the change. To correct, the monitor’s resolution must be reset to a supported level by following the following steps: 1.

  • Page 49: Fiber Optic Troubleshooting

    Support Department. If your system is being serviced by a local service partner for ClearCube (such as an authorized reseller), please refer to the contact information provided by the service partner or refer to the ClearCube Web site for partner contact information. For direct access to ClearCube technical support use the contact information below.
  • Page 50 If you are instructed to return any hardware, you must obtain a Return Merchandise Authorization (RMA) number from ClearCube and clearly mark the RMA number on the outside of all shipments to ensure proper and prompt handling. Please do not return any equipment without the appropriate ClearCube packaging materials.

  • Page 51: Appendix B. Specifications

    Appendix B. Specifications C/Port Connections Dimensions Environment Max Distance Power Adapter Table 6. C/Port Specifications • VGA monitor connection (standard DB-15) • RJ-45 for PC blade connection • Requires full CAT5-type cable with all four pairs connected straight through • 2 powered USB 1.1 Ports •...

  • Page 52: C7420 Fiber C/Port

    10%–95% humidity, non-condensing (in sealed manufacturer's packaging) • Extended storage -10–50º C 10%–95% humidity, non-condensing (in sealed manufacturer's packaging) • Under-desk mounting bracket (optional) • Regulatory Compliance: FCC/CSA Class A UL1950, IEC950, CE • The MVX can be located with the C/Port or mounted separately.

  • Page 53: Appendix C. Regulatory Compliance

    Appendix C. Regulatory Compliance C/Port and MVX ElectroMagnetic Compatibility (EMC) The statements contained within this section are limited to the C/Port and MVX. Regulatory compliance specifications for any other equipment mentioned within this manual can be found in separate documentation.

  • Page 54: Power Harmonics And Flicker

    EN 61000-3-3: 1995, Limitation of Voltage Fluctuations and Flicker in Low Voltage Supply Systems for Equipment with rated Current = 16 A Safety Compliance The C3-R Chassis, R1200 Blade, R2100 Blade, C/Port and MVX was tested and is certified to the following safety standards: •...

  • Page 55: Declaration Of Conformity

    Declaration of Conformity Manufacturer: ClearCube Technology, Inc. 8834 Capital of Texas Highway N Austin, TX 78759 Declares that the product: • Product: Rack-mounted Computer and Desktop Peripheral • Model Number: C3-R (includes Chassis, BackPacks and User Ports) Conforms to the following Product Specifications: Safety: •...

  • Page 56: C7420 Fiber C/Port And F6150-160 Fiber Transceiver

    C7420 Fiber C/Port and F6150–160 Fiber Transceiver ElectroMagnetic Compatibility (EMC) The statements contained within this section are limited to the C7420 Fiber C/Port and F6150–160 fiber transceiver. Regulatory compliance specifications for any other equipment mentioned within this manual can be found in separate documentation. Emissions (Radio Frequency Interference) This equipment was tested in accordance with the procedures given in EN 55022 –...

  • Page 57: Power Harmonics And Flicker

    This equipment bears the CE marking that indicates compliance to the European Council Directive 89/336/EEC (EMC directive) and the 73/23/EEC (Low Voltage Directive). The following page is ClearCube's official Declaration of Conformity as required for CE compliance. Declaration of Conformity Manufacturer: ClearCube Technology, Inc.
  • Page 58 EN61000-3-2 • EN61000-3-3 This product is in conformity with the requirements of the Low Voltage Directive (73/23/EEC) and the EMC Directive (89/336/EEC). Signed, Rick Hoffman, CEO ClearCube Technology, Inc. (512) 652-3500 Austin, TX December 20, 2007 48 • Regulatory Compliance...
  • Page 60 P/N G020075 Rev B...

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