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Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that
they are carried out within the limits and in accordance with the following instructions (see the "Self-Repair" section).
Therefore, unless otherwise authorized in the "Self-Repair" section below, repairs shall be addressed to registered professional
repairers in order to avoid safety issues. A registered professional repairer is a professional repairer that has been granted access
to the instructions and spare partstlis of this product by the manufacturer according to the methods described in legislative acts
pursuant to Directive 2009/125/EC.
However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the
user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be
advised that repairs by professional repairers (who are not authorized by importer) shall void the guarantee.
Self-Repair
Self-repair can be done by the end-user regarding the following spare parts: door handles, doorHinges (as a part – not as an
accessory), trays, baskets, and door gaskets. Moreover, to ensure product safety and to prevent risk of serious injury, the
mentioned self-repair shall be done following the instructions in the user manual for self-repair.
For your safety, unplug the product before attempting any self-repair.
Repair and repair attempts by end-users for parts not included above and/or not following the instructions in the user manuals for
self-repair, might give raise to safety issues not attributable to the importer, and will void the warranty of the product. Therefore, it is
highly recommended that end users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts,
contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by
personal injury to occur.
The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above.
The spare part availability of the Hitachi refrigerator that you purchased is 7 years, especially for door gaskets this is expanded to
10 years. During this period, original spare parts will be available to operate the refrigerator properly.
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