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3
Insert paper with the printable side down and slide the
edge guides against the paper, but not too tightly.
4
Keep the cassette flat as you insert it all the way and then
close the paper cassette cover.
Note:
Make sure the paper is loaded against the front of the
cassette.
5
Select the paper settings on the product's control panel.
4
Install software
Note:
• If you are using a Mac or your computer does not have a
CD/DVD drive, an Internet connection is required to obtain the
product software.
• To print from a Chromebook™, go to
www.epson.com/support/gcp (U.S.) or
www.epson.ca/support/gcp (Canada) for instructions.
1
Make sure the product is NOT CONNECTED to your
computer.
Windows
:
If you see a Found New Hardware screen, click
®
Cancel and disconnect the USB cable.
2
nsert the product CD (Windows only) or download and
I
run your product's software package. For the latest
software, visit www.epson.com/support/etm2170 (U.S.)
or www.epson.ca/support/etm2170 (Canada).
3
Follow the instructions on the computer screen to run the
setup program.
4
When you see the Select Your Connection screen, select
one of the following:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Make sure you have a USB cable (not included).
• Wired network connection
Make sure you have an Ethernet cable (not included).
Mobile and voice-activated
printing
• Print directly from your iOS device. Simply connect your
printer and device to the same network and tap the action
icon to select the print option.
• Print directly from your Android™ (v4.4 or later) device*.
Simply connect your printer and device to the same network
and tap the menu icon to select the print option.
• Print from wherever you are, next to your printer or remotely,
with Epson Connect™ and Google Cloud Print™. Learn
more at www.epson.com/connect (U.S.) or
www.epson.ca/connect (Canada).
• Use voice-activated assistants to print a variety of creative
and everyday items from your Epson
your product to an Epson Connect account, then link the
account to a voice-activated assistant. See
www.epson.com/voice (U.S.) or www.epson.ca/voice
(Canada) for more information.
* May require the Epson Print Enabler or Mopria Print Service app from
Google Play™.
Any problems?
Network setup was unsuccessful
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz and
5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
case.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any clogged nozzles.
Then clean the print head, if necessary. See the online User's
Guide for more information.
The product's screen is dark.
Make sure your product is turned on, and press any button to
wake it from sleep mode.
product. Simply add
®
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