Guarantee And Service; Troubleshooting - Philips HP6574 Manual

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guarantee and service

If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer Care Centre in your country (you find its
phone number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your
country, go to your local Philips dealer.

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem
Poor epilating
results
The epilator does
not work.
4203.000.4602.1.indd 12
Cause Solution
You move the Move the appliance against the direction of hair
epilator in the wrong growth, with the on/off button pointing in the
direction. direction in which you move the epilator.
You place the Make sure that you place the epilating head on the
epilating head on the skin at an angle of 90° (see chapter 'Using the
skin at the wrong epilator').
angle.
You have used a Make sure your skin is clean, entirely dry and free
from grease. Do not use any cream before you start
cream or depilatory
cream prior to epilating.
epilation.
The hairs are too Sometimes the hairs are too short to be caught. The
short. optimal length for easy removal of the hairs is 3-4mm.
The hairs that are not caught during this session will
be long enough to be removed when you epilate the
next time. You can also try to catch the hairs by
moving the appliance across the skin a few more
times.
The socket to which Make sure the socket is live. If you connect the
the appliance is epilator to a socket in a bathroom cabinet, you may
connected does not need to switch on the light in the bathroom to make
work. sure the socket is live. You could also use a working
socket outside the bathroom.
The overheat When the epilator stops working and the speed
protection has been setting indications start flashing red, the overheat
activated. protection has been activated. Let the appliance cool
down. The lights stop flashing after 30 seconds. When
the appliance has cooled down, switch on the epilator
again. If the lights start flashing again, the epilator has
not yet cooled down sufficiently.
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11-12-09 13:14