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This user manual applies to the Prowise Touchscreen One with the following model numbers: 
-
65": PW.1.16065.0001 
-
75": PW.1.16075.0001 
-
86": PW.1.16086.0001 
 
 
 
 
  
 
 
 
 
 
 

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Summary of Contents for Prowise Touchscreen One

  • Page 1           This user manual applies to the Prowise Touchscreen One with the following model numbers:  65": PW.1.16065.0001  75": PW.1.16075.0001  86": PW.1.16086.0001                      ...
  • Page 2 5.3. Connecting to a network 31  Ethernet 31  Wi-Fi connection 32  5.4. Adjusting the volume 33  6. Prowise Central 33  6.1. Prowise Central home 33  6.2. The Prowise Central menu 34        www.prowise.com 2 / 53    ...
  • Page 3 41  10.1.2 VGA 42  10.1.3 DP 42  10.1.4 AV 42  10.1.5 YPBPR 42  10.2. Connecting the Prowise touchscreen to audio equipment 43  10.2.1. Connecting headphones 43  10.2.2. Connecting an amplifier 43  10.2.3. Connecting using the HDMI port (CEC) 44  Appendix 45 ...
  • Page 4: Important Safety Instructions

    2.2. Placement  ● We recommend not to install the touchscreen yourself or by a third party. Let Prowise or a certified  Prowise partner install or mount the touchscreen to avoid possible damage. Prowise can not be held  responsible for any damage or injury caused by incorrect installation by third parties. Damage due to ...
  • Page 5 This can cause injuries or damage to yourself  and/or the touchscreen.      Always contact Prowise or a certified partner in case of a defect, to avoid damage. Contact information can be  found at: ​ w ww.prowise.com/en/contact​ .   ...
  • Page 6: Recycling And Disposal

      2.5 Recycling and disposal  If you have questions about the correct disposal of your touchscreen, please contact Prowise or a certified  partner.      Packaging  The device is packaged to prevent transport damage. Packaging is made of resources that can be reused or ...
  • Page 7: Place Of Installation

      The Prowise Touchscreen can be used at an ambient temperature from 0 °C to +38 °C (32 °F to 100,4 °F) and  relative humidity from 10% to 90% (without condensation). When switched off, the touchscreen can be stored at ...
  • Page 8   3.2. Cabling  Only use the power cable supplied by Prowise to connect the Prowise Touchscreen to the mains power supply.  The touchscreen must be placed close to the electrical outlet and the electrical outlet should be easy to reach. ...
  • Page 9: Wifi Module

      3.3. WiFi module  The Prowise Touchscreen is equipped with a WiFi module. Follow the steps below to successfully install the WiFi  module.    HAZARD WARNING! ​ S uffocation hazard. This product contains small parts that form a choking  hazard for children. Keep this product out of reach for children when not installed into the ...
  • Page 10 (Please note the OPS PC module is optional)       CAUTION! ​ Please ensure the power cable is not connected to the main power supply while installing    the OPS PC module.      Unscrew the screws          www.prowise.com 10 / 53    ...
  • Page 11   2. Remove the cover plate    3. Insert the OPS PC module into the slot          www.prowise.com 11 / 53    ...
  • Page 12     4. Becoming familiar with your product  We recommend not to install the touchscreen yourself or by a third party. Have Prowise or a certified partner  install or mount your touchscreen to avoid possible damage.    Always adjust the screen to the correct height before use. Avoid standing in a stooped or bent posture and ...
  • Page 13: Product Specifications

    Brightness  350 cd/m2 (65”)  400 cd/m2 (75” and 86”)  Number of colours  10 Bit (1.07B)  Viewing angle  178º  Refresh rate  60Hz  PC module slot  Yes, OPS module  LIfespan  50,000 hours          www.prowise.com 13 / 53    ...
  • Page 14 Number of pens  2  Simultaneous writing with multiple colours  Yes  Simultaneous writing with multiple line thicknesses  Yes  Windows Ink support  Yes        Prowise Central (4K)     Android version  Android 8.0  Storage  16GB/32GB  Memory  3GB        www.prowise.com 14 / 53  ...
  • Page 15   1 HDMI (HDMI 2.0 Type A HDCP2.2)  1 TYPE-C (HDMI 2.0+ 15W +Touch USB2.0)  USB 2.0 A  1  USB 2.0 B (Touch)  1  USB 3.0 A   1              www.prowise.com 15 / 53    ...
  • Page 16 Dimensions of the packaging (W x H x D)  65": 1660 x 240 x 1045 mm  65.35 x 41.14 x 9.45 inches    75": 1895 x 240 x 1160 mm  74.61 x 45.67 x 9.45 inches        www.prowise.com 16 / 53    ...
  • Page 17 VESA arrangement for external devices  VESA 100 x 100 mm  Certification  CE: EMC + LVD + RED / FCC-IC- VOC / RoHS / REACH/ RCM /  WEEE and Energy Star  Warranty  5 years        www.prowise.com 17 / 53    ...
  • Page 18   4.2. In the box      Prowise Touchscreen        www.prowise.com 18 / 53    ...
  • Page 19 Wi-Fi module  Wi-Fi antenna (2x)  ProWrite® pen dual writing pen including pen points (2x)  Pen tips (4x)  Quick start guide and safety instructions Prowise Touchscreen One  10. Power cord - EU   11. USB touch cable  12. HDMI cable  13. VESA plate 100 x 100 mm ...
  • Page 20: Product Overview

      4.3. Product overview    Side ports (left - motherboard)  1 HDMI output 2.0  2 Optical Audio input; S/PDIF  3 USB 2.0 Type B (Touch port)  4 USB 2.0 Type A        www.prowise.com 20 / 53    ...
  • Page 21: Touchscreen Control

    OPS Slot (Left)  Wi-Fi Module Slot (Left)    4.4. Touchscreen control  The Prowise Touchscreen is fitted with 20-points multi-touch. The screen recognises up to 20 simultaneous touch  points. This allows you to use the touchscreen with multiple people at once.     ...
  • Page 22 Tap with one finger on the item that you want to move  Drag  and drag it to the new location without releasing your  finger from the screen.    Opening Prowise Central  Place five fingers of one hand on the screen for at least 2  menu  seconds. The menu will appear.   ...
  • Page 23 ON or OFF or to open the Central menu.     4.5. The control button  The control button can be found in the middle of the speaker bar of the touchscreen.                 www.prowise.com 23 / 53    ...
  • Page 24 ● 4.8. ProWrite® technology  The Prowise Touchscreen is equipped with two pens. These are conveniently located at the front of the screen  and will automatically click into place when you hold a pen in front of the docking location.    ...
  • Page 25 Clean the screen with a dry, lint-free, microfibre cloth. Ensure this cloth is free of impurities.    If you wish to use a cleaning agent, always use one recommended by Prowise. Do not use any aggressive  cleansers as these can cause damage to the screen. ...
  • Page 26: Getting Started

    There are a few different options to turn on the touchscreen once activated:  Press the control button located in the middle of the speaker bar of the touchscreen  ● ● Press the on/off button on the supplied remote control                www.prowise.com 26 / 53    ...
  • Page 27     PLEASE NOTE! ​ Turn the touchscreen off completely when moving the screen by turning off the  power switch and removing the power cable from the screen.               www.prowise.com 27 / 53    ...
  • Page 28: Starting Your Device For The First Time

      5.2. Starting your device for the first time  When starting up the Prowise touchscreen for the first time after installing Prowise Central 3.0, we take you  through several important steps.     Press 'Start' to begin.         Country and language  ...
  • Page 29   Select a network to connect with. You can choose between a Wi-Fi network or Ethernet connection    Terms and conditions    Read and accept our general terms and conditions          www.prowise.com 29 / 53    ...
  • Page 30: Connecting To A Network

      Personalise your Prowise touchscreen by giving it a name or title    Press 'Finish' to complete the settings. You can now get started with Prowise Central.     5.3. Connecting to a network  Connect your touchscreen to a wireless Wi-Fi network or via a network cable. ...
  • Page 31 Follow the steps below to view the specifications of the network:    Place five fingers on the screen for at least 2 seconds to launch the Prowise Central menu  Press 'Settings' and then select 'Connectivity'   The network specifications will be displayed ...
  • Page 32: Adjusting The Volume

    With the Central Menu:  Adjust the volume with this feature of the Prowise Central menu. Drag the dot to the right to increase  the volume and to the left to decrease the volume. Click on the mute button to turn off all sound at ...
  • Page 33       6.2. The Prowise Central menu  Three icons are always visible on the left-hand side of the Prowise touchscreen.     ProNote icon: open ProNote, the integrated whiteboard software  Home icon: go to Prowise Central home  Three dots: open the Prowise Central menu ...
  • Page 34: Changing The Settings

    ● Power button     7. Changing the settings  The Central settings menu is located in the menu. Here you can adjust multiple settings of your Prowise  touchscreen, such as: display and audio settings, connectivity and other settings.      For more information about adjusting the settings in Prowise Central, please read the Prowise Central manual. ...
  • Page 35: Remote Control

      9. Remote control  9.1. Schematic overview and explanation of the buttons          www.prowise.com 35 / 53    ...
  • Page 36 Navigation button – Down    7  Ok  Confirm selection.  8  If an input other than Prowise Central home is active, this  button can be used to return to Prowise Central home.    9  Freeze button: pause the screen    10 ...
  • Page 37 Before using the remote control for the first time, you must insert the two (1.5V AAA) batteries, supplied with  the remote control. Once the batteries are running out and the remote control is no longer working properly,  you must change the batteries. You can do this as follows:        www.prowise.com 37 / 53    ...
  • Page 38 The leaking chemicals are toxic and must never come into contact with  the mouth, skin or eyes.       PLEASE NOTE! ​ Only use 1.5 V AAA batteries. Insert them as shown by the instructions on the remote  control.             www.prowise.com 38 / 53    ...
  • Page 39: Connecting Auxiliary Equipment

    HDMI source.  PLEASE NOTE! ​ W e recommend using a cable that is as short as possible for the best connection    quality and is no longer than 3 metres.           www.prowise.com 39 / 53    ...
  • Page 40 VGA source.  10.1.3 DP    You can also connect an external device to the Prowise Touchscreen via a DP port. Connect a USB touch cable if  you also want to use the touch feature.    Connect a cable to the DP port of the external PC and to the DP input of the touchscreen. ...
  • Page 41 The composite video signal is a signal that emits transmits both video and audio. You can connect the composite  video with the Prowise Touchscreen with a 3.5mm Jack plug (Male with 3 rings) in the AV in port (Audio L, Audio ...
  • Page 42   10.2. Connecting the Prowise Touchscreen to audio equipment  10.2.1. Connecting headphones  Connect headphones by plugging them into the analogue audio output “headphones”. Use the touchscreen’s  volume control to adjust the headphones volume.      10.2.2. Connecting an amplifier   ...
  • Page 43 CEC. This allows these devices to be controlled via the touchscreen’s  remote control.    Connect a device via CEC by inserting an HDMI cable in the touchscreen’s HDMI port.              www.prowise.com 43 / 53    ...
  • Page 44 PC or other control unit with RS232 protocol.    Pin2 is TXD Pin3 is RXD. Pin to Pin connection as below.                www.prowise.com 44 / 53    ...
  • Page 45: Protocol Description

    None (fixed)  Protocol description  Command format  Version  0.9  Command Head  AA BB CC  Command Body  3 bytes + 1 byte checksum (of leading 3 bytes)  Command Tail  DD EE FF            www.prowise.com 45 / 53    ...
  • Page 46 Subcommand    6  0x00  Length  Valid Data  7  checksum  Checksum  Sum from No.4 to No.6  8  0xDD  Fixed value  9  0xEE   End  Fixed value  10  0xFF  Fixed value              www.prowise.com 46 / 53    ...
  • Page 47 AA BB CC 03 04 value  value -50 <-> 50 (hex    Balance   checksum DD EE FF  code)  Default audio setting:  AA BB CC 03 06 00 09 DD      Standard  EE FF        www.prowise.com 47 / 53    ...
  • Page 48 Language: Swedish  EE FF  AA BB CC 38 02 07 41 DD    Language: Norwegian    EE FF  AA BB CC 38 02 08 42 DD      Language: Danish  EE FF        www.prowise.com 48 / 53    ...
  • Page 49 EE FF  AA BB CC 09 01 00 0A    PC  PC Power ON  DD EE FF  AA BB CC 09 00 00 09 DD    PC Power OFF    EE FF        www.prowise.com 49 / 53    ...
  • Page 50 DD EE FF  AA BB CC 07 41 00 48 DD      VOL-  EE FF  AA BB CC 07 09 value    Custom  Custom  checksum DD EE FF              www.prowise.com 50 / 53    ...
  • Page 51 AA BB CC 39 01 00 3A DD EE FF  AA BB CC 40 01 01 42 DD EE FF  IR lock active  status  AA BB CC 40 01 00 41 DD EE FF  IR lock inactive        www.prowise.com 51 / 53    ...
  • Page 52 AA BB CC 40 0F 02 51 DD EE FF  German  AA BB CC 40 0F 03 52 DD EE FF  French  AA BB CC 40 0F 04 53 DD EE FF  Italian        www.prowise.com 52 / 53    ...
  • Page 53 AA BB CC 40 13 01 54 DD EE FF   RS232 active  status  xx=from 0-100, for Volume, Bass Treble Brightness Contrast Hue and Sharpness  yy=From -50 to 50, for balance            www.prowise.com 53 / 53    ...

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