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5. Getting started 2 2 5.1. Turn the touchscreen on/off 2 2 5.2. Starting your device for the first time 2 4 5.3. Connect to a network 2 5 5.4. Adjust volume 2 6 6. Prowise Central 2 7 6.1. Prowise Central home 2 7 6.2. The Prowise Central menu 2 8 7. Adjust settings 2 9 7.1.Display 2 9 ...
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8. OTA (Over The Air) updates 3 5 9. Remote control 3 6 9.1. Schematic view and explanation of the buttons 3 6 9.2. Angle at which remote control is used 3 8 9.3. Inserting the batteries 3 9 10. Connect peripherals 4 0 10.1. Connect the EntryLine UHD Multi-touchscreen to an external PC 4 0 10.1.1. Connect using a HDMI cable 4 0 10.1.2.Connect using a DP cable 4 1 10.1.3.Connect to an external PC using an audio and VGA port 4 2 10.2.Connecting the EntryLine UHD Multi-touchscreen to audio equipment: ...
volume for an extended period of time, it can also cause hearing damage to the listener. Only use components and accessories supplied by Prowise. ● ● Always turn off the touchscreen and unplug it from the electrical outlet when changing a module. 2.2. Placement We recommend you don’t install the touchscreen by yourself or by a third party. Let Prowise or a ...
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2.3. Repair Never repair the touchscreen yourself! WARNING! W arning for electrified parts! Never try to repair or open the housing of the touchscreen! You can get an electric shock, cause a short circuit or even a fire. This can cause injuries or damage to yourself and/or the touchscreen. Always contact Prowise or a certified partner in case of a defect, to avoid damage. 2.4. Environment Unplug the power cable if the screen will not be used for an extended period. ● ● The power consumption in standby mode is <0.5 watts. ● When the touchscreen is no longer usable, it can be disposed of at a designated collection point. PLEASE NOTE! W hen WOL and WOS are activated, the power consumption in standby mode will increase! (Wake ON LAN is temporarily not supported) ...
2.5. Recycling and disposal If you have questions about the correct disposal of your touchscreen, please contact Prowise or a certified partner. Packaging ...
3. Installation A Prowise certified mechanic will install the Entry Line UHD Multi-touchscreen on delivery and will ensure the touchscreen is ready for use. We do not recommend it, however if you want to install the screen ...
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sustaining damage as a result of power surges or lightning strikes. 3.2. Cabling Only use the power cable supplied by Prowise to connect the EntryLine UHD touchscreen to the mains ...
4. At first glance We recommend you not to install the touchscreen by yourself or by a third party. Have Prowise or a ...
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Auto-calibration Yes Resistant to sunlight Yes, 4000 Lux RAM capacity 2 GB ROM flash capacity 16 GB Android version Android 5.1 Prowise Central Yes, no app support Over-the-air updates (OTA) Yes Speakers 2 Power (sound) 2 x 16 watt / 8 ? VGA input 1x (15 pin D-sub female) HDMI input 1x (HDMI 2.0, type A) 1x (HDMI 1.4b, type A, met CEC en ARC) 1x (HDMI 1.4b, type A) DP input DP 1.2 Audio input Audio jack 3.5mm (female) HDMI output HDMI 1.3 Audio output/earphone port 1x (3.5mm headphone Jack female) AV in Mini jack 3.5mm Digital output 1x Coaxial USB 2.0 2 USB 3.0 ...
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1. EntryLine UHD Multi-touchscreen 2. Welcome box: 3. Quick Start Guide 4. Pen (2x) 5. Remote control 6. 1.5V AAA batteries (2x) 7. USB Touch cable 8. WiFi module 9. Cardboard box: 10. Network cable 11. Power cable ~EU, UK, US and/or AUS 12. AV cable WARNING! K eep the packaging material, such as plastic foil, out of reach from children. ...
4.3.Product overview A. Integrated connections I B. Control buttons C. Integrated connections II D.PC module slot Manual EntryLine UHD 13 ...
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13. IR sensor 14. Power switch 15. Central menu button 16. Back button 17. Settings button 18. Volume button (-) 19. Volume button (+) 20. AC input 21. Power switch 22. LAN port Prowise Central 23. Analogue output/ headphone (audio) 24. RS232 25. Digital output (audio) 26. AV IN 27. USB 2.0 (lift control) Manual EntryLine UHD ...
simultaneous touchpoints. This allows you to use the touchscreen with multiple people at once. To click on a part of the screen, gently tap with Click one finger on the touchscreen. Tap with one finger on the item that you want to Drag move and drag it to the new location without releasing your finger from the screen. Open Prowise Place five fingers of one hand on the screen for at Central menu least 2 seconds. The menu will appear. Right-click Tap and hold one finger on the screen for a few (context-menu) seconds for the right click function. (PC module) Manual EntryLine UHD 15 ...
‘The system will shut down in 15 seconds’. Select ‘Shutdown’ to turn the screen off immediately. Prowise Central button ● Use this button to navigate back to Prowise Central home from any other input source. Back button ● This button has been reserved for future updates. Manual EntryLine UHD 16 ...
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Settings button Use the settings button to open the Central menu in your current input source. To close down this ● menu, tab the middle of the Central menu circle. ...
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Follow the steps below to install the WiFi module : CAUTION! P lease ensure the power cable is not connected to the main power supply when installing the WiFi module. 1. Unscrew the screws and remove the cover plate 2.
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4.7. Install the PC module Follow the steps below to install the PC module CAUTION! P lease ensure the power cable is not connected to the main power supply when installing the PC module. 1.
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3. Insert the PC module into the slot 4. Tighten the lock screw of the PC module 5. Secure the WiFI antennas on the PC module Manual EntryLine UHD 20 ...
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4.8. Cleaning Clean the screen with a dry, lint-free, microfibre cloth. Ensure this cloth is free of impurities. If you wish to use a cleanser, always use a cleanser recommended by Prowise. Do not use any aggressive ...
WARNING! I n the unlikely event that the touchscreen gets wet, do not turn the power on and do not insert the power cable into the electrical outlet. This can result in an electric ...
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by using the power switch. Using Prowise Central 1. Launch the Prowise Central Menu by placing five fingers of one hand on the screen. 2. Open the sidebar. 3. Select the ‘power’ icon. 4. The notification ‘The system will shut down in 15 seconds’ will appear. 5. Select ‘Shutdown’ to shut the touchscreen down immediately, or wait 15 seconds for the ...
1. Ensure the touchscreen is connected to the mains power supply. 2. Turn on the main power switch. 3. Press the power button (control panel or remote control) 4. The touchscreen will turn on and the setup guide will appear. 5. Follow the steps of the setup guide to complete the setup. 6. Once you are connected to the internet the touchscreen will automatically check for updates. 7. The welcome screen will appear and the Prowise Central environment will open right after that. 8. Open the Prowise Central menu to get started with your touchscreen. Open the menu by placing 5 ...
detect the network and connect to it as soon as ‘Ethernet’ has been activated in the settings menu. Follow the steps below to view the specifications of the network: 1. Place five fingers on the screen for at least 2 seconds to launch the Prowise Central menu. 2. Open the sidebar to access the settings menu. 3. Select the submenu ‘Connectivity’. 4. Select ‘Ethernet’. 5. The network specifications will be displayed. Manual EntryLine UHD 25 ...
● With the remote control: Use the volume buttons to adjust the volume. ○ ● With the control panel: ○ Use the volume buttons (+ and -) in the control panel to adjust the volume. With the Central Menu: ● 1. Place five fingers of one hand on the screen for at least 2 seconds to launch the Prowise ...
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can be found in “OTA (Over The Air) updates”. 6.1. Prowise Central home Prowise Central is the new, clever and intuitive operating system of Prowise integrated in the EntryLine ...
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6.2. The Prowise Central menu Easily adjust the settings of the touchscreen and open ProNote and other applications in the Prowise Central menu. Change the position of the Prowise Central menu by dragging the circle over the screen and dropping it at your preferred position. The position of the sidebar can also be changed by selecting the arrows at the side of the screen. The sidebar will be displayed when opening the Prowise Central menu. Launch Prowise Central menu You can launch the Prowise Central menu in different ways: ● Place five fingers of one hand on the screen for at least 2 seconds. ● Press the “Menu” button on the remote control. Press the “Settings” button (21) of the control panel ● Manual EntryLine UHD 28 ...
Close down the Prowise Central menu Click on the middle of the eye (inside circle of the Central menu) to close down the Prowise Central menu or press the “back” button on the remote control. The sidebar will close down as well. 7. Adjust settings The settings menu of Central is located in the sidebar. Here you can adjust multiple settings of your ...
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7.2. Audio To adjust the volume settings, select the “Audio” tab in the “Settings” menu. In this tab, use the sliders to ...
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Ethernet It is also possible to connect to the Internet using a network cable. To do so, connect the network cable to ...
automatic updates. PLEASE NOTE! M ake sure the date and time in Prowise Central are set correctly to make ...
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Date and time The date and time can be edited in this submenu. For example, it is possible to choose between a 12-hour ...
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module (OPS) or an external input source, such as an external PC or laptop. The touchscreen offers the choice between the following inputs: Prowise Central home ● PC (the PC module) ● ● HDMI 1 ● HDMI 2 HDMI 3 ● ● DP ● VGA AV ● The touchscreen displays a message if there is no active signal from the chosen input. In that case, select a ...
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the touchscreen. The only thing required for OTA updates is a connection to the Internet with Prowise ...
9. Remote control 9.1. Schematic view and explanation of the buttons Manual EntryLine UHD 36 ...
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5 Alt-Tab Navigate between programs (PC module). 6 Alt-F4 Closes the current program. 7 Numeric keys (0-9) These buttons have been reserved for future updates. 8 Freeze Pauses or resumes the current frame on the screen. 9 Display This button has been reserved for future updates. 10 Input Opens the Prowise Central input settings. 11 Home If an input other than Prowise Central home is active, this button can be used to return to Prowise Central home. 12 Menu Opens the Prowise Central menu. 13 Coloured buttons (red, green, yellow Red: Enables or disables touch. and blue) Green: Enable or disable the buttons of the control panel. Yellow: Touch reset, press this button for 5 seconds to reset touch. ...
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21 Opens ProNote. 22 Back This button has been reserved for future updates. 23 PgUp Go to the top of the page (PC module). 24 PgDn Go to the end of the page (PC module). 25 This button has been reserved for future updates. 26 VOL+ ; VOL- Adjust the volume 27 F1 - F12 Function keys (PC module ). 9.2. Angle at which remote control is used To use the remote control, point it to the IR receiver of the touchscreen. The remote control has a range ...
CAUTION! I f any obstacles are situated between the remote control and the receiver of the touchscreen, the remote control may not work properly. 9.3. Inserting the batteries Before using the remote control for the first time, you must insert the two (1.5V AAA) batteries, supplied with the remote control. Once the batteries are running out and the remote control is no longer working properly, you must change the batteries. You can do this as follows: 1. Carefully remove the cover plate on the reverse side of the remote control. 2.
PLEASE NOTE! O nly use 1.5 V AAA batteries. Insert them as shown by the instructions on the remote control. 10. Connect peripherals 10.1. Connect the EntryLine UHD Multi-touchscreen to an external ...
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PLEASE NOTE! W e recommend using a cable that is as short as possible and is no longer than 3 metres. 10.1.2.Connect using a DP cable ...
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10.1.3.Connect to an external PC using an audio and VGA port You can connect an external PC using an audio, USB touch and VGA cable on the side of the touchscreen. 1. Connect the VGA cable to the VGA port of the external PC and to the VGA input of the touchscreen. 2. Connect the audio cable to the audio output of the external PC and to the audio output of the touchscreen. 3. Connect the USB touch cable to the touch USB port of the touchscreen and to a free USB port on the external PC. 4. Once all cables have been connected, you can switch on the touchscreen and the external PC. 5. Once the touchscreen and the external PC have booted up, navigate in the Central menu to ‘Input’ and select the correct VGA source PLEASE NOTE! F or optimum picture and sound quality, we recommend to use ...
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PLEASE NOTE! W e recommend using a cable that is as short as possible and is no longer than 3 metres. 10.2.Connecting the EntryLine UHD Multi-touchscreen to audio ...
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of the “Settings” menu. Do this as follows: 1. Press the five fingers of one hand on the screen for at least two seconds to open the Prowise ...
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10.2.2.Connecting an amplifier It is possible to connect an external audio device using an ARC (Audio Return Channel). This allows the external audio device to be controlled via the touchscreen. To connect an audio device via ARC, insert one ...
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10.2.3.Connecting using the HDMI port (ARC): It is possible to connect an external audio device using an ARC (Audio Return Channel) connection. This allows the external audio device to be controlled via the touchscreen. To connect an audio device via ARC, ...
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CEC (Consumer Electronics Control) is a functionality that works via HDMI. The devices that are connected to each other in this way communicate via CEC. This allows these devices to be controlled via the ...
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11. Touch Service Tool Section Description 1. Calibrate the touchscreen Automatically calibrates the touch module 2. Advanced touchscreen settings This is used to configure the touch module 3. Enable / Disable Multi-Touch Activates or deactivates multi-touch 4. For more information, please visit our website Opens the Prowise service page Manual EntryLine UHD 48 ...
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Appendix RS232 Protocol and Code list This appendix describes the hardware interface specification and software protocols of RS232 interface communication between the touchscreen and the connected PC or other control unit with RS232 protocol. Pin2 is TXD Pin3 is RXD. Pin to Pin connection as below. Serial Port Settings Items Value Baud Rate 9600bps (fixed) Data Bits 8 (fixed) Stop Bits 1 (fixed) Parity None (fixed) Stream Control None (fixed) Manual EntryLine UHD 49 ...
Protocol description Command format No. Content Description Remark 1 0xAA Fixed value 2 0xBB Head Fixed value 3 0xCC Fixed value 4 Main Command 5 Subcommand 6 0x00 Length Valid data 7 checksum Checksum Sum from No.4 to No.6 8 0xDD Fixed value 9 0xEE End Fixed value 10 ...
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Display preset: Bright AA BB CC 08 0D 01 16 DD EE FF Display preset: Colorful AA BB CC 08 0D 02 17 DD EE FF Display preset: Soft AA BB CC 08 0D 03 18 DD EE FF Display preset: Custom AA BB CC 08 0D 04 19 DD EE FF Settings Languages : English AA BB CC 38 02 00 3A DD EE FF Languages : Dutch AA BB CC 38 02 01 3B DD EE FF Languages : German AA BB CC 38 02 02 3C DD EE FF Languages : French AA BB CC 38 02 03 3D DD EE FF Languages : Italian AA BB CC 38 02 04 3E DD EE FF Languages : Spanish AA BB CC 38 02 05 3F DD EE FF Languages : Swedish AA BB CC 38 02 06 40 DD EE FF Languages : Norwegian AA BB CC 38 02 07 41 DD EE FF Languages : Danish AA BB CC 38 02 08 42 DD EE FF ...
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F3 AA BB CC 07 51 00 58 DD EE FF F4 AA BB CC 07 5B 00 62 DD EE FF F5 AA BB CC 07 44 00 4B DD EE FF F6 AA BB CC 07 50 00 57 DD EE FF F7 AA BB CC 07 43 00 4A DD EE FF F8 AA BB CC 07 1A 00 21 DD EE FF F9 AA BB CC 07 04 00 0B DD EE FF F10 AA BB CC 07 59 00 60 DD EE FF F11 AA BB CC 07 57 00 5E DD EE FF F12 AA BB CC 07 08 00 0F DD EE FF Shift + F10 AA BB CC 07 16 00 1D DD EE FF Red AA BB CC 07 5C 00 63 DD EE FF Green AA BB CC 07 5D 00 64 DD EE FF ...
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Obtain Keylock AA BB CC 39 00 00 39 DD EE FF AA BB CC 40 00 01 41 DD EE FF Key-lock active state Key-lock not AA BB CC 40 00 00 40 DD EE FF active Obtain IR lock state AA BB CC 39 01 00 3A DD EE FF AA BB CC 40 01 01 42 DD EE FF IR-lock active IR-lock not AA BB CC 40 01 00 41 DD EE FF active Obtain brightness AA BB CC 39 02 00 3B DD EE FF AA BB CC 40 02 xx ** DD EE FF Brightness Level state Obtain contrast AA BB CC 39 03 00 3C DD EE FF AA BB CC 40 03 xx ** DD EE FF Contrast Level state Obtain hue state AA BB CC 39 04 00 3D DD EE FF AA BB CC 40 04 xx ** DD EE FF Hue Level Obtain sharpness AA BB CC 39 05 00 3E DD EE FF AA BB CC 40 05 xx ** DD EE FF Sharpness Level state Obtain display AA BB CC 39 06 00 3F DD EE FF AA BB CC 40 06 00 46 DD EE FF Standard preset AA BB CC 40 06 01 47 DD EE FF ...
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AA BB CC 40 0F 02 51 DD EE FF German AA BB CC 40 0F 03 52 DD EE FF French AA BB CC 40 0F 04 53 DD EE FF Italian AA BB CC 40 0F 05 54 DD EE FF Spanish AA BB CC 40 0F 06 55 DD EE FF Swedish AA BB CC 40 0F 07 56 DD EE FF Norwegian AA BB CC 40 0F 08 57 DD EE FF Danish Obtain Touch state AA BB CC 39 12 00 4B DD EE FF AA BB CC 40 12 01 53 DD EE FF Touch active AA BB CC 40 12 00 52 DD EE FF Touch not active Obtain RS232 state AA BB CC 39 13 00 4B DD EE FF AA BB CC 40 13 00 53 DD EE FF RS232 active xx = from 0 to 100, for Volume, Bass, Treble, Brightness, Contrast, Hue and Sharpness Ex. Volume = 30(Decimal) = 1E(Hex), xx=1E and ** = 1E(Hex) + 82(Hex) = A0(Hex) yy = from -50 to 50, for Balance Ex. Balance = -20(Decimal) = EC(Hex), yy=EC and ## = EC(Hex) + -4A(Hex) = 36(Hex) Ex. Balance = 0(Decimal) = 00(Hex), yy= 00 and ## = 00(Hex) + 4A(Hex) = 4A(Hex) Ex. Balance = 20(Decimal) = 14(Hex), yy=14 and ## = 14(Hex) + 4A(Hex) = 5E(Hex) ...
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