MDS9950 Troubleshooting Guide - Optum
Note: Refer to Product Instructions for Use of full instructions, warning, and contraindications.
Product Description
Oral Digital Stick Thermometer
MDS9950
Troubleshooting Topics
Top Issue # 1 – Will Not Turn On
Yes
No
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Has the battery been replaced?
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Issue Solved? If not, continue to
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Complaint Form on Page 2
Top Issue # 2 – Inaccurate Readings
Yes
No
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After turning on the thermometer did the customer wait to see a <--->
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and a flasking <°F or °C> on the screen before taking a measurement?
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While taking a reading is the thermometer placed under the tongue, in
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the pocket near the root, on either the right or left side of the mouth?
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While taking a reading is the mouth closed for the duration of the
reading?
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Are breaths being taken through the nose at an even pace?
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Was the thermometer kept in the mouth until a beep was heard?
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Is a <
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Issue Solved? If not, continue to
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Complaint Form on Page 2
medline.com
If no, remove the battery compartment
lid. Note that you may need to use a
small tool to dislodge the lid. Slide out
the battery and insert a new battery
with the + sign facing up.
> displayed on the lower right of the screen?
If yes, replace the battery.