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Ingenico Tetra Quick Reference Manual
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Ingenico Tetra Quick Reference Manual

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Quick Reference Guide
Restaurant
Application
Ingenico Tetra
United States
© 2018 Elavon Inc. Elavon is a registered trademark in the United States and other countries. This document
is prepared by Elavon as a service for its customers. The information presented is general in nature and may
not apply to your specific situation. RTL-QRG-1710-1118

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Summary of Contents for Ingenico Tetra

  • Page 1 Quick Reference Guide Restaurant Application Ingenico Tetra United States © 2018 Elavon Inc. Elavon is a registered trademark in the United States and other countries. This document is prepared by Elavon as a service for its customers. The information presented is general in nature and may...
  • Page 2 Restaurant Application page 2 TIPS FOR PROCESSING • Press ENTER to access the Main Menu from the ENTER / YES idle screen • To scroll through the menu, use the up and down BACKSPACE / arrows DELETE • Select the number that corresponds to the menu option of choice or press ENTER when the...
  • Page 3 Restaurant Application page 3 The following prompts may appear depending on terminal setup, card type and/or entry method. Debit Cash Back Prompts: Purchasing, Business, or Commercial • Select for cash back or Card Prompts: bypass • Press for Purchasing Card •...
  • Page 4 Restaurant Application page 4 CREDIT/DEBIT SALE SALE • Select • Select CREDIT DEBIT • If prompted, enter password and press ENTER • Enter the base amount and press ENTER • Select AMOUNT, %, or NO TIP Tip % OTHER • If prompted, select from list or select •...

  • Page 5: Tip Adjustment

    Restaurant Application page 5 CREDIT/DEBIT SALE (CONT’D) (The transaction processes and a Merchant Copy of the receipt prints) • Select to print Customer Copy • If manually keyed, Imprint Card and press ENTER TIP ADJUSTMENT • Select TIP ADJUSTMENT • Select ALL, REFERENCE #, SERVER#, INVOICE/PO...
  • Page 6 Restaurant Application page 6 CREDIT/DEBIT RETURN RETURN • Select • Select CREDIT DEBIT • If prompted, enter password and press ENTER • Enter the base amount and press ENTER • Swipe, insert, or tap card, or manually enter the account # and press ENTER ENTER •...
  • Page 7 Restaurant Application page 7 CREDIT AUTHORIZATION ONLY • Select AUTH ONLY • Enter the base amount and press ENTER • Swipe, insert, or tap card, or manually enter the account # and press ENTER ENTER • If manually keyed, enter the expiration date and press •...
  • Page 8 Restaurant Application page 8 CREDIT/DEBIT VOID VOID • Select • Select ALL, REFERENCE CLERK INVOICE/PO ACCOUNT CUSTOMER #, RRN, or APPROVAL CODE • Locate the transaction to void (by swiping the card or entering the selected search criterion) and press SELECT •...
  • Page 9 Restaurant Application page 9 CREDIT FORCE • Select OTHER • Select FORCE, then CREDIT • Enter the base amount and press ENTER • Select to Confirm Void or to cancel transaction • Select AMOUNT, %, or NO TIP • If prompted, select Tip % from list or select OTHER...
  • Page 10 Restaurant Application page 10 SETTLEMENT • Select SETTLEMENT • Select to Close Batch and Deposit Funds or to cancel settlement • Select ACCEPT to confirm batch totals or CANCEL to cancel settlement • The Settlement processes and the Settlement Report prints REPRINT OTHER •...
  • Page 11 Restaurant Application page 11 OPEN TAB • Select • Select OPEN • Enter tab amount and press ENTER • Swipe, insert, or tap card, or manually enter the account # and press ENTER • If manually keyed, enter the expiration date and press ENTER •...

  • Page 12: Close Tab

    Restaurant Application page 12 CLOSE TAB • Select • Select CLOSE • Select ALL, REFERENCE SERVER ACCOUNT CUSTOMER #, RRN, or APPROVAL CODE • Locate the tab to close (by swiping the card or entering the selected search criterion) and press SELECT •...
  • Page 13 Restaurant Application page 13 DELETE OPEN TAB • Select • Select DELETE DELETE ALL • If DELETE ALL, press to confirm or to return to the Tab Menu • If DELETE, select ALL, REFERENCE SERVER INVOICE/PO ACCOUNT CUSTOMER #, RRN, or APPROVAL CODE •...

  • Page 14: Add Server

    Restaurant Application page 14 ADD SERVER • Press the ADMIN • Enter password and press ENTER • Select SERVER MENU • Select ADD ID ENTER • Enter server ID and press • If prompted, enter Server Name and press ENTER •...
  • Page 15 Restaurant Application page 15 PRINT SERVER ID LIST PRINT/DISPLAY BATCH DATA • Press the ADMIN • Select OTHER • Enter password and press ENTER • Select REPORTS MENU SERVER MENU DETAIL SUMMARY • Select • Select • Select PRINT ID LIST •...
  • Page 16 Restaurant Application page 16 HOST TOTALS VIEW BATCH HISTORY • Press the ADMIN • Press the ADMIN • Enter password and press ENTER • Enter password and press ENTER • Select BATCH MENU • Select BATCH MENU • Select HOST BATCH INQUIRY •...
  • Page 17 Restaurant Application page 17 VIEW BATCH TOTALS ADMIN • Press the • Enter password and press ENTER • Select BATCH MENU • Select BATCH TOTALS • The selected information will display • Press ENTER to return to the Batch Menu CREATING ALPHA LETTERS •...