AFrame Digital MobileCare Operator's Manual
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AFrame Digital MobileCare Operator's Manual

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MobileCare™ Monitor System
Operator's Manual
AFrame Digital, Inc.
8000 Lee Highway
Falls Church, VA 22042
(703) 560-0512
Email: service@aframedigital.com
www.aframedigital.com
Company Proprietary & Confidential - AFrame Digital, Inc.
Do Not Distribute or Copy
Copyright © 2008 AFrame Digital, Inc.

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  • Page 1 MobileCare™ Monitor System Operator’s Manual AFrame Digital, Inc. 8000 Lee Highway Falls Church, VA 22042 (703) 560-0512 Email: service@aframedigital.com www.aframedigital.com Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.

  • Page 2: Table Of Contents

    Assumptions ......................vi 
 1.0 Introduction ......................1 
 2.0 System Overview ....................3 
 2.1 How the MobileCare™ Monitor System Works ..........4 
 2.2 Overview of myPHD™ ..................5 
 2.3 Compliance to Electromagnetic Compatibility Standard ........6 
 3.0 Operating Procedures ...................7 
...

  • Page 3: Warnings And Contraindications

    Note that an RF site survey must be performed by AFrame Digital Inc., or an authorized agent to ensure proper operation of the MCM system at a particular location. Certain 2.4GHz devices...

  • Page 4: Cautions

    (WEEE) 2002/96/EC, do not dispose of this product as unsorted municipal waste. This device contains WEEE materials. Please contact your distributor regarding take-back or recycling of the device. Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.

  • Page 5: Precautions While Using Mobilecare™ Monitor

    Discontinue use of myPHD™ if the patient demonstrates any allergic reaction or • other intolerance to the device. General operation of the MobileCare™ Monitor System may be affected if used in a • strong electromagnetic field environment. Do not use the system if any component is damaged.

  • Page 6: About This Manual

    MobileCare™ Monitor Operator’s Manual About this manual Audience The MobileCare™ Monitor Operator’s Manual is intended for the operators of MobileCare™ Monitor and its components, that is, the residents, caregivers, nurses, and administrative staff of the care giving facility. What you will find in this manual This manual describes —...

  • Page 7: Symbols Used In This Manual

    Button names Italics Emphasis Assumptions • We assume that the MobileCare™ Monitor System is already installed by a qualified representative of AFrame and is running on your facility’s network. • This guide is intended for the operators of the MobileCare™ Monitor System, that is, the caregivers, nurses, and administrative staff of the care giving facility.

  • Page 8: Introduction

    (see Figure 1.2). In addition, caregivers can track the location of the residents within the premises of the healthcare facility. Figure 1.1 Sending alerts to the healthcare professionals via the MobileCare™ Monitor System Company Proprietary & Confidential - AFrame Digital, Inc.
  • Page 9 MobileCare™ Monitor Operator’s Manual Figure 1.2 Healthcare professionals acknowledge the alerts via the MobileCare™ Monitor System The MobileCare™ Monitor System is intended only as an adjunct in patient assessment and care. It must be used in conjunction with other methods of assessing the health and wellness in individuals and symptoms.

  • Page 10: System Overview

    The MobileCare™ Monitor System helps healthcare professionals and caregivers to provide wireless monitoring services for independent and ambulatory residents in long term care facilities and outpatient home settings. The MobileCare™ Monitor System is capable of monitoring residents on a continuous basis (24x7). The system is primarily designed to monitor alerts from these individuals and transmit this data to servers for storage and processing.

  • Page 11: How The Mobilecare™ Monitor System Works

    MobileCare™ Monitor Operator’s Manual Figure 2.1 Different components of the MobileCare™ Monitor System 2.1 How the MobileCare™ Monitor System Works The myPHDs™ interacts with the wireless network. The wireless network isstrategically located inside the individual rooms as well as at other locations of the facility.

  • Page 12: Overview Of Myphd

    • Battery charge level indicator – displays the remaining battery charge. • Alert indicator – displays to confirm Emergency Button press. Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.

  • Page 13: Compliance To Electromagnetic Compatibility Standard

    2.3 Compliance to Electromagnetic Compatibility Standard The MobileCare™ Monitor System complies with International Standard EN 60601- 1-2:2004 for electromagnetic compatibility (EMC) for medical electrical equipment or systems, or both. This standard is designed to provide reasonable protection against harmful interference in a typical medical installation.

  • Page 14: Operating Procedures

    • Send emergency alerts using myPHD™. • Analyze the messages displayed by myPHD™. The myPHD™ is the key component of the MobileCare™ Monitor System to be worn and operated by the residents or patients. Hence, the operators must ensure that they thoroughly understand the operating procedures of myPHD™.

  • Page 15: Myphd™ Batteries

    3.1.2 MyPHD™ Batteries The batteries in myPHD™ should not be installed or changed by the residents or caregivers. Only an authorized representative of AFrame Digital, Inc. will service the batteries. Batteries must be recharged after several days under normal use conditions.

  • Page 16: Checking For Out-Of-Range Status

    NOTE: Time is set by the MobileCare™ Monitor System automatically when the watch is in range of the mesh network. Company Proprietary & Confidential - AFrame Digital, Inc.

  • Page 17: Verifying The Battery Charge

    The above illustration shows the power indicator for an empty battery. In this scenario, the operator should recharge the myPHD™ using provided charger. If it still does not function, call the support line of AFrame Digital, Inc. The myPHD™ alerting device, wall routers, and the PANDA unit are designed to be powered ON all the time.
  • Page 18 4. When the administrative staff or caregiver acknowledges the alert message, the HELP COMING message will be displayed in the display panel of the myPHD™. Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.

  • Page 19: Using The Privacy Button To Temporarily Disable Alerts

    1. To temporarily disable the myPHD™ device from sending data, press the Privacy button. Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.
  • Page 20 The privacy feature can be canceled by pressing the privacy button a second time. Pressing it a third time restarts the privacy timer. Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.

  • Page 21: Impact Sensing And Falls

    You can cancel the alert only before the MSG SENT message is displayed on the display panel. Before the MSG SENT message appears on the display panel, press the Privacy button. Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.

  • Page 22: Interpreting Display Messages

    MSG SENT the caregiver. The resident must wait for acknowledgment from the caregiver. Displayed when the resident moves away from the range of the MobileCare™ Monitor System. In such FAILED situations, instruct the residents to move within the range. Company Proprietary & Confidential - AFrame Digital, Inc.

  • Page 23: Using The Charger

    Displayed when the resident presses the Privacy button while out of the signal range of the NO FNC MobileCare™ Monitor System. The resident must move inside the signal range of the MobileCare™ Monitor System. Displayed when the resident has activated the PRIVCY privacy mode on the myPHD™...

  • Page 24: Using The Carestation™ Software

    • View the location of a resident on the pre-installed facility map. • View and analyze data collected from the residents. • View specific reports to help improve management of the facility. Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.

  • Page 25: Security

    MobileCare™ Monitor Operator’s Manual 4.0 Security The AFrame System incorporates best-practice security controls designed to protect against both anticipated and unanticipated security threats. Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.

  • Page 26: Troubleshooting

    • Check for interference from other RF devices, such as cordless phones, defective microwaves ovens, wireless security cameras, or other interfering devices. For further assistance call (703) 560-0512 or email to support@aframedigital.com Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.

  • Page 27: Appendix A - Warranty

    This warranty shall be the sole and exclusive remedy by the purchaser hereunder for any MobileCare™ Monitor 2100 delivered to the purchaser which is found to be defective in any manner whether such remedies be in contract, tort, or by law. This warranty excludes cost of delivery to and from AFRAME.

  • Page 28: Appendix B - Service

    Falls Church, VA 22042 (703) 560-0512 Email: service@aframedigital.com www.aframedigital.com The standard rates and charges in effect will be levied on all non-warranty work. Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.

  • Page 29: Appendix C - Declarations

    Surge IEC 61000-4-5 ±2 kV common mode ±2 kV common mode typical commercial or hospital environment or Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.
  • Page 30 Over the frequency range 150 kHz to 80 MHz, field strengths should be less than [3] V/m. NOTES: Company Proprietary & Confidential - AFrame Digital, Inc. Do Not Distribute or Copy Copyright © 2008 AFrame Digital, Inc.
  • Page 31 Users of this spectrum are no guaranteed interference free communications. Note that an RF site survey must be performed by AFrame Digital Inc., or an authorized agent to ensure proper operation of the MCM system at a particular location. Certain 2.4GHz devices such as cordless...

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