PRODUCT 2 YEAR WARRANTY AND LIMITATION OF LIABILITY
Coolaroo products are manufactured by Gale Pacific Limited
2)
If a fault covered by warranty occurs, the customer must
ACN 082 263 778 (Gale). Gale provides the following warranty in
contact Gale using the contact details provided.
relation to Coolaroo products ("Product").
3)
Any warranty claim must be accompanied by proof of
The benefits of this warranty are in addition to any rights and
purchase and details of the alleged defect.
remedies imposed by Australian Consumer Law, NZ Consumer
4)
The customer must bear the cost of the transport of the
Guarantees Act 1993, and state and federal legislation that cannot
Product to and from Gale or the authorised agent to make the
be excluded. Nothing in this warranty is to be interpreted as
warranty claim, and all insurance of the Product.
excluding, restricting or modifying any applicable legislation to the
supply of goods and services which cannot be excluded, restricted
AUSTRALIAN CONSUMER LAW
or modified.
Nothing in this agreement is intended to have the effect of
WARRANTY
contracting out of any applicable provisions of the Competition
and Consumer Act 2010 or the Fair Trading Acts in each of the
Gale warrants that, subject to the exclusions and limitations below,
States and Territories of Australia, except to the extent permitted
all parts of the manufacture and assembly of the Product will be
by those Acts where applicable.
free from defects in materials and workmanship for a period of two
(2) years from date of purchase.
This warranty is not transferable, and applies only to the initial
purchaser of the installed Product.
If a defect appears in the Product before the end of the warranty
period and Gale finds the Product to be defective in materials or
In addition to the above warranty, Australian Consumer law and
workmanship, Gale will, in its sole discretion, either:
other state and territory legislation may imply warranties or
conditions or impose liability on Gale in relation to the Product
a)
replace or repair the Product or the defective part of the
or its supply which cannot, or can only to a limited extent, be
Product free of charge; or
excluded, restricted or modified. Except for those implied
b)
refund the purchase price of the Product.
warranties or conditions and such liability, and for the warranty
described above:
Gale reserves the right to replace defective parts of the Product
with parts and components of similar quality, grade and
a)
all warranties and conditions (whether express or implied,
composition where an identical part or component is not available.
statutory or otherwise) relating to the Product or its supply
are expressly excluded; and
The warranty will not apply where:
b)
Gale will not be liable for any loss or damage suffered by any
a)
the Product has been altered or modified by someone other
person (including the purchaser of the Product) in any way
than Gale or its authorised agent;
relating to or arising from the Product or its use (including loss
b)
the alleged defect in the Product is within acceptable industry
or damage arising from the negligence of, or contributed to
by, Gale).
variances;
c)
Gale cannot establish any fault in the Product;
If liability for breach by Gale of a warranty or condition or any other
liability imposed on Gale by legislation which cannot be excluded
d)
the defect in the Product has arisen due to the customer's
may be limited, Gale's liability is limited to the extent permitted by
failure to install and use the Product in accordance with the
law, and if liability may be limited in any one of a number of ways,
instructions provided;
Gale's liability is limited in any one of the permitted ways chosen by
Gale in its absolute discretion.
e)
the defect in the Product has arisen due to the customer's
request to customise the Product;
The Purchaser acknowledges that the Purchaser does not rely on
the skill or judgment of Gale as to whether or not the Products are
f)
the Product has been subject to abnormal conditions,
fit for any particular purpose.
including environment, temperature, water, fire, humidity
pressure,stress or similar.
The Purchaser indemnifies Gale from every liability, loss, damage,
cost or expense directly or indirectly incurred or suffered by Gale
The warranty does not extend to:
caused by or contributed to by the
a)
damage or defects caused by normal wear and tear,
Purchaser's failure to:
b)
water or sun damage; or
1)
adequately provide or display safety markings or safety
c)
any other damage caused by the customer placing other
information on or with the Products;
equipment, furniture or material in close proximity to the
2)
comply with any law about the Products or their use;
Product. Gale makes no express warranties or representations
other than set out in this warranty.
3)
take any reasonable precaution to bring to the attention of
any potential users of the Products any dangers associated
The repair or replacement of the Product or part of the Product is
with Products;
the absolute limit of Gale's liability under this express warranty.
4)
any negligence or breach of duty by the Purchaser or any
WARRANTY CLAIMS
breach by the Purchaser of these terms.
1)
Upon purchasing the Product, the customer must register
their warranty by completing the Coolaroo online warranty
registration at www.coolaroo.com. Alternatively, the
customer can contact Coolaroo Customer Service on 1800 331
521 (AU) or 0800 555 171 (NZ) for assistance.
To register your product for warranty go to coolaroo.com.au
CARE & MAINTENANCE
Your exterior blind has been made of the finest materials and, when properly cared for, will
provide years of shade, privacy and protection from the elements. To clean your shade, simply
rinse with water, scrub with mild soap or any non abrasive cleaner, rinse and allow to dry.
Do not store shade wet. In damp environments roll blind down frequently to air dry.
Retract your exterior blind when not in use, or before strong storms, to prevent damage.
Use of solvents or abrasive cleaners may damage the fabric and will void your warranty.
Do not use bleach or chlorine.
THE BEST UNDER THE SUN
Backed by our long-standing expertise in the design and production
of commercial-grade fabrics Coolaroo is the leader in retail shade
fabric technology. Our wide range of shade solutions are designed
to beautify the home and garden while providing optimal levels of
protection from the harsh Australian sun.
coolaroo.com.au
For help with product assembly
Australia Toll Free: 1800 331 521
or for any other questions
New Zealand Toll Free: 0800 555 171
you may have, contact our
United States Ph: +1 407 772 7900
Customer Service Department.
Middle East Ph: +971 4 881 7114
China Ph: +86 574 5626 8888
430559 / 1505
EXTERIOR BLIND
Gale Pacific Limited
145 Woodlands Drive,
A S S E M B L Y & O P E R A T I N G
Braeside, Victoria, 3195 Australia
Coolaroo is a registered trademark
of Gale Pacific Limited
E A S Y R E L E A S E
I N S T R U C T I O N S
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