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ECOTEL 3G Family
Software version 16.1

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  • Page 1 ECOTEL 3G Family Software version 16.1...
  • Page 2: Table Of Contents

    ECOTEL Hardware Description........
  • Page 3 T A B L E O F C O N T E N T S 4.10 Self Provisioning with NMS ........... . . 33 4.11 Remote Access and Access Security .
  • Page 4 ECOTEL as the Only Interface to the Outside World ....... .
  • Page 5 T A B L E O F C O N T E N T S Chapter 8 – Signaling and Routing Features .........151 IntraSTAR .
  • Page 6 Generating Charges with the ECOTEL ........
  • Page 7 T A B L E O F C O N T E N T S 12.4 Callback with DTMF and OAD as Callback Number ....... . . 207 12.5 Callback with DTMF and PreConfigured Callback Number .
  • Page 8: Chapter 1 - About This Manual

    Quickstart . Make sure you familiarize yourself thoroughly with the safety and security precautions detailed in Chapter 2  before you begin to install your gateway. TELES is not liable for any damage or injury resulting from a failure to follow these safety and security instructions! 1 .
  • Page 9: Safety Symbols

    Danger. Could cause personal injury or damage to the system. Dangerous voltage Could cause injury by high voltage and/or damage the system. Electrostatic discharge Components at risk of discharge must be grounded before being touched. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 10: Chapter 2 - Safety And Security Precautions

    2 . 1 S A F E T Y M E A S U R E S Danger of electric shock - the power supplies run on 230 V. Do not open the ECOTEL or its power supply. Make sure to install the ECOTEL near the power source and that the power source is easily accessible.
  • Page 11: Symbols

    The devices are designed for constant use in dry, indoor locations. However, we recommend that you unplug them if you do not intend to use them for an extended amount of time. Make sure the power outlet is easily accessible at all time. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 12: Safety Precautions

    The room temperature may not exceed 35°C.  Do not use the device if it is damaged or if there are signs of misfunction. In this case, send it to TELES Service or dispose of it properly (not with the public trash).
  • Page 13: Emc Protection

    2 . 6 S Y S T E M S E C U R I T Y This section describes all points crucial to the ECOTEL’s system security. The ECOTEL’s location must support normal operation according to EN ETS 300 386. Be sure to select the location with the following conditions in mind: Location: Make sure you install the system in a clean, dry, dust-free location.
  • Page 14: Protecting The Operating System

    To make changes in or perform tests on the database, make sure your hard disk or flash disk contains enough stor- age space. Downloading the log files and deleting them from the ECOTEL on a regular basis will ensure your ECOTEL’s reliability.
  • Page 15: Cdr Files

    2 . 7 C D R F I L E S Call Detail Records are intended for analysis of the ECOTEL’s activity only. They are not designed to be used for billing purposes, as it may occur that the times they record are not exact.
  • Page 16 S A F E T Y A N D S E C U R I T Y P R E C A U T I O N S For operation and remote administration of your ECOTEL open only the following ports only when the indicated services are used: Table 2.2 Default Ports Used for Specific Services...
  • Page 17 51500 ECOTEL For NMS Telnet MySQL database 3306 NMS protocol 5000 NMS update 5001 NMS task 5002 NMS task 5003 NMS Listen 4444 For vGATE Call Manager Radius authentication 1812 Radius accounting 1813 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 18: Chapter 3 - Overview

    3 O V E R V I E W The ECOTEL 3G Family provides a combined mobile and VoIP gateway solution for carrier networks and for corpo- rate customers wanting to connect their PBX to mobile and VoIP services. This full-featured gateway can be added to analog and IP environments in a cost-effective and convenient manner.
  • Page 19: Features

    Support for multiple gatekeepers and multiple registrars  STUN client  Traffic shaping  Configurable time interval for echo detection in VoIP ISDN  2 BRI ports, TE or NT  DSS1 (Q.931),Q.SIG-BC; PP or PMP ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 20: Implementation Scenarios

    3 . 3 I M P L E M E N T A T I O N S C E N A R I O S These are the most commonly used implementation scenarios: ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 21 T.38 or fallback to G.711a. Backup routes can be activated in case of VoIP peer failure. After a defined amount of time, the ECOTEL resumes its pri- mary route. Least Cost Router 2nd Generation The ECOTEL’s sophisticated routing algorithms serve as an LCR between your PBX and the PSTN or VoIP carrier.
  • Page 22 C H A P T E R 3 O V E R V I E W Corporate Scenario The ECOTEL only receives mobile calls from the customer’s PBX. Calls are terminated directly in the mobile network. The sophisticated rout- ing algorithms allow you to route calls to spe- cific carriers if SIM cards from various carriers are used.
  • Page 23 SIM cards into each ECOTEL. The vGATEDesktop makes it possible to assign SIMs virtually to random ports and various times without physically re- moving the SIMs from the vGATE SIM Unit. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 24: Chapter 4 - Ecotel Installation

    4 E C O T E L I N S T A L L A T I O N This section contains information on basic installation and configuration of your ECOTEL. Follow the easy instruc- tions to set up your ECOTEL in a matter of minutes.
  • Page 25: Ecotel Hardware Description

    4 . 3 E C O T E L H A R D W A R E D E S C R I P T I O N Figure 4.1 ECOTEL 3G: Front and Rear View Figure 4.1  shows the front and rear view of all ECOTEL variations. The ECOTEL handles traffic on up to 8 media channels. The following pages describe installation of the ECOTEL.
  • Page 26: Installation Requirements

    4 . 4 . 1 A N A L O G W I R I N G The TE ports connect to the PSTN and the NT or FXS ports connect to the PBX. You can connect the ECOTEL to additional outlets for any additional interfaces.
  • Page 27: Ethernet Wiring

    4 . 4 . 3 E T H E R N E T W I R I N G To connect the ECOTEL’s Ethernet port to your local network, connect the system to an Ethernet switch or hub in your network. Use the three meter cable with gray connectors.
  • Page 28: Startup With Quickstart

    4 . 8 S T A R T U P W I T H Q U I C K S T A R T Quickstart is an application that helps you to configure the IP settings of your ECOTEL quickly and conveniently without changing any network settings on your computer.
  • Page 29: Installing Quickstart

    Quickstart in the predefined folder. To install it in another location, click Browse and select a folder from the browser that appears. Then click Next. Click Close to exit when installation is complete. Figure 4.4 Quickstart Installation ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 30: Configuration With Quickstart

    Now you can use Quickstart to set up your ECOTEL. Open Quickstart . The program will automatically search for your ECOTEL in the local network. For Quickstart, the source UDP port is 57445. It might be necessary to change the firewall rules on your system.
  • Page 31 IP configuration in the network. Bear in mind that the functions on the system’s first Ethernet interface work with the new settings. Now you can complete the system’s configuration using the GUI (cf. Chapter 4.8.3 on page 32 ). ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 32: Startup Via Gui

    IP address in the address bar, and click Login in the navigation menu on the left. Enter the username teles-carrier and the password tcs-carrier to access the system. Using the navigation menu on the left, click Faststart to configure the system. Follow the steps as they appear.
  • Page 33: Self Provisioning With Nms

    4 . 1 0 S E L F P R O V I S I O N I N G W I T H N M S With a management connection to the NMS (Network Management System), the ECOTEL can retrieve its config- uration files from the configured NMS.
  • Page 34 RemoteCode=BBB route.cfg Add the following mapping to the MapAll<direct>=BBB DATA route.cfg Make the following entries in the if the system is to handle all ISDN data calls as remote-adminis- tration calls: MapAll?=BBB DATA ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 35: Graphical User Interface

    This access level is for the user network’s administrator. All IP and routing entries, with the exception of VoIP carrier entries, can be set here. Read-Only Mode teles-user User: tcs-user Password: No configuration changes can be made at this level. Only status and statistics can be retrieved. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 36 Here you can change the user passwords and the language for the HTTP in- terface. Faststart Faststart helps you to configure the system settings of your ECOTEL quickly and conveniently. System Settings IP Settings:Settings for the Ethernet interfaces and related services.
  • Page 37: Ftp

    4 . 1 1 . 4 S E T T I N G A P A S S W O R D F O R R E M O T E A C C E S S The following entry ensures the security of your remote access. Use the mkpwd.exe tool to generate the pass- word. You will find it on the enclosed CD in the directory ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 38 Don’t forget to memorize the password! If you do not define a password, access to the system via GATE Manager occurs without a password, and FTP ac- tcs-ag cess occurs with the default password ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 39: Chapter 5 - Configuration Files

    Changing configuration data may lead to malfunctions and/or misrouting, as well as possible consequential damage. All changes are made at own risk. TELES is not liable for any possible damage out of or in relation to such changes. Please thoroughly check any changes you or a third party have made to your configuration.
  • Page 40: Configuration File Ip.cfg

    (optional) This section contains settings for activating the system’s firewall. [altqd] (optional) This section enables prioritization of VoIP packets in the ECOTEL through an IP network using bandwidth control. [dhcpd] (optional) This sections contains a list of parameters and settings for the DHCP server in the system.
  • Page 41: System Section Configuration

    Bear in mind that the passwords for different access levels are not set here. The encrypted passwords are stored here and can only be changed via GUI (cf. Chapter 4.11.2 on page 35 ). ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 42: Bridge Configuration

    IP addresses are to be translated. The IP address is entered mask> in decimal notation, followed by a slash ( ) and the netmask in bit notation. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 43 192.168.1.0/24 -> 0/32 proxy port ftp ftp/tcp map=emac1 192.168.1.0/24 -> 0/32 portmap tcp/udp 40000:60000 map=emac1 192.168.1.0/24 -> 0/32 rdr=emac1 0/0 port 80 -> 192.168.1.100 port 80 tcp rdr=emac1 0/0 port 443 -> 192.168.1.100 port 443 tcp ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 44: Pppoe Configuration

    Bear in mind that configuration of the firewall, the NAT module and prioritization of the VoIP packets must be con- sidered when routing voice and data through the DSL line. pppoe0 user Example: The following entry will create the interface , with the username and the pass- ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 45: Firewall Settings

    <list> All other entries specify the other settings for the corresponding firewall rules and are optional. The order in the line is as listed below: Records non-matching packets. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 46 Only syn. packets are accepted and recorded in the state table. In conjunction with keep state, packets from sessions that have been inactive will also be routed. The advantage of this entry is that random packets will not be accepted. keep frags Fragmented packets are also routed. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 47: Bandwidth Control

    5 . 1 . 8 B A N D W I D T H C O N T R O L In many implementation scenarios, the ECOTEL in router mode (e.g. as DSL router) sends voice and data traffic through a connection with limited bandwidth. This can lead to lost voice packets that arrive too late to be used in the voice stream.
  • Page 48 0 29014 0 0 17 filter pppoe0 realtime_class 0 0 0 29014 17 filter pppoe0 realtime_class 0 29015 0 0 17 filter pppoe0 realtime_class 0 0 0 29015 17 class priq pppoe0 regular_class root priority 0 default ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 49: Dhcp Server Settings

    (this also applies for all other optional entries with IP addresses). option netbios-name-servers <IP address> Defines the WINS-server address to be assigned. option ntp-servers <ip address>; Defines the NTP-server address to be assigned. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 50: Ppp Configuration For Dial-Up Connection

    Internet connection. An ISDN B-channel can be connected to the Internet and up to six voice calls can occur simultaniously over one ISDN line. All necessary information for setup of the PPP connection is defined in the sec- [xppp<num>] tion The settings are entered as follows: ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 51 Maximum Transfer Unit. We recommend the following default values: 1500 for ISDN or 120 for mobile dial-up. Rfc1662=<val> Framing to be use: 0 for ISDN or 1 for mobile. Example: [xppp0] Dad=12345 User=user Pwd=pwd Route=0.0.0.0 AuthProto=chap IdleTO=60 MTU=120 Rfc1662=1 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 52: Vlan Configuration

    255.255.255.0, and the standard gateway is 192.168.1.254, [bridge0] The emac1 interface is active and both Ethernet interfaces are set to bridge mode in the section: [System] DefaultGw=192.168.1.254 [emac0] IpAddress=192.168.1.1/24 [emac1] IpAddress=up [bridge0] BrConfig=add emac0 add emac1 up ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 53: Integrated Dsl-Router Scenario For Voip Traffic With An Active Dhcp Server And Firewall

    ; Global dhcp parameters allow unknown-clients; ddns-update-style none; ; Parameter for the Subnet subnet 192.168.1.0 netmask 255.255.255.0 { range 192.168.1.3 192.168.1.20; option broadcast-address 192.168.1.255; option domain-name "company.de"; option domain-name-servers 192.168.1.100; option routers 192.168.1.2; option subnet-mask 255.255.255.0; ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 54: Vlan Scenario

    ECOTEL 3G BRI: Port 1 with port 2  ECOTEL 3G FXS FXO: FXO port 1 with FXS port 1, and FXO port 2 with FXS port 2 This means there is a transparent connection between the PBX (or the telephones) and the PSTN. When the system is on, all routing algorithms are active.
  • Page 55: Log Files

    You can define how the log files are to be divided. There are two possiblities for saving entries into a new file:  In increments of time (twice-daily, daily, weekly, monthly)  Depending on the size of the file You can also define a maximum number of up to 7 files to be generated. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 56 - 10 protocol.log Example: In the following entry, the file is renamed when the file has reached 1MB. Up to five log files will be saved on the system. ActionLog=/boot/protocol.log - 1000 5 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 57: Night Configuration

    The configuration section switches back to the default configuration ( section) every day at 8:00 p.m: NightResetTime=20:00 11111111 The configuration section is activated on November 5, December 24, and at noon on Mondays: Night1=12:00 10000010 Holiday=05.11. Holiday=24.12. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 58: Controllers

    This category defines the parameters that apply to the ports. The individual ports are defined with the following parameters. For parameters for the ECOTEL 3G BRI, please see Table 5.14 . Parameters for all other ECOTELs are described in Table 5.13 ...
  • Page 59 C H A P T E R 5 C O N F I G U R A T I O N F I L E S Table 5.14 pabx.cfg: Controller Parameters (ECOTEL 3G only)(continued) Controller<port>=<address> <type> <mode> <line_type> FCT UNIT:<unit> VALUE:<value>...
  • Page 60 Controller07 = 20 UMTS Controller08 = 40 VOIP Controller09 = 41 DTMF Example: The following example applies for the ECOTEL 3G FXS FXO with four UMTS modules: Controller00 = 9 FXO Controller01 = 9 FXO Controller02 = 9 FXS Controller03 = 9 FXS...
  • Page 61: Subscribers

    Defines the number of VoIP channels (8) or DTMF channels. A maximum of two concurrent channels are possible for DTMF recognition if the callback platform is used. CHADDR UMTS controllers only: Changes the controller definition to the SIM card’s LAIN. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 62 0 = caller ID off We recommend a value of 12800 (default) <cid-mode> Caller ID standard 1 = V.23 (default) 2 = BELL 202 (usuall used in North America) (continued on next page) ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 63 Keyword to configure the DTMF controller. For a description of the format, <file>] please see Chapter 12.2 on page 205 . Example: The following example is for an ECOTEL with FXS extension. Subscriber00 = TRANSPARENT ROUTER ANA[0049,16,800,250,1500,80,12800,1,1] Subscriber01 = TRANSPARENT ROUTER ANA[0049,16,800,250,1500,80,12800,1,1] Subscriber02 = TRANSPARENT ROUTER ANA[0049,16,800,250,1500,80,12800,1,1]...
  • Page 64 C O N F I G U R A T I O N F I L E S Example: The following example is for an ECOTEL with BRI extension. Subscriber00 = TRANSPARENT ROUTER ALARM NODE[0000] Subscriber01 = TRANSPARENT ROUTER ALARM NODE[0001]...
  • Page 65 Define this keyword to connect the system to a vGATE. must be set to in the appropriate mobile Subscriber controller line. SIM4 NOTE: This parameter cannot be used with the parameters UMTS[ EXAMPLE: Subscriber00=TRANSPARENT ROUTER 0000,00000,<SMSC>,1,1,1,SIMS] ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 66 After changing the band settings, you must restart the system to activate the changes. NEXAMPLE: Subscriber06 = TRANSPARENT ROUTER UMTS[0000,00000,+000000,1,1,1,SIM4,BNDS(2),BNDU(0)] NODE[0004] NOTE: The BAND parameter can only be used if BNDS is set to 0 or 2. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 67: Global Settings

    0 = T.38 (default) 1 = RTP VoipCngRelayEnable=<int> Defines whether CNG (a tone initially sent by a fax device) is transmitted by means of T.38 or RTP: 0 = RTP (default) 1 = T.38 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 68 TCP message sent so that the system can resend the TCP packet. StunServerAddress=<ip addr> When this parameter is active, the ECOTEL looks for a (NAT) firewall in the network and figures out how to bypass it without requiring changes. All ports for signaling, RTP and RTCP are checked. The parameter VoipGlobalMaxChan defines the number of ports for RTP and RTCP.
  • Page 69 (usually the capital) in the time zone. NtpServer=<ip addr> Sets the IP address at which the ECOTEL’s SNTP server queries the standard time. The query occurs every four hours. NOTE: If your system is not attached to an NTP server, you can enter the following configuration to query the time on an attached PBX via a TE port: Subscriber=...TIME...
  • Page 70 GATE Manager occurs without a password, and FTP access occurs with the default password tcs-ag SimCtrlUnitAddress=<ip addr> Enter the vGATE Control Unit’s IP address. For a detailed description of ECOTEL configuration for connection to a vGATE, see Chapter 9.1 . DialTone=<country>...
  • Page 71: Smtp-Client Configuration

    The following entries in the ’s section are used to send e-mail messages from the ECOTEL. The connection to the SMTP server can be used to send CDR files or alarm messages. You must restart the system after making changes to activate the settings.
  • Page 72 If a dash (-) is entered, the SMTP port (25) will be blocked for incoming sessions. If this parameter is left empty (default), incoming connections will be accepted from all IP addresses. MailPropPort=<num> Enter the port number for a TELES proprietary mail protocol. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 73: Number Portability Settings

    A second database will then be queried, for example if the first on is not online. MNPQPort2=<port> Enter the port to which the second number portability query is to be sent. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 74: Snmp Settings

    5 . 2 . 4 S N M P S E T T I N G S The Simple Network Management Protocol facilitates network management and monitoring of ECOTEL network devices and their functions. For a detailed description of SNMP configuration, please refer to Chapter 7.3.1.1 on page 101 .
  • Page 75: Entries In The Sections [System] And [Night]

    (OAD). The special symbol may be used as a wildcard to represent any character. <pl> Stands for a virtual placeholder. The DAD is prefixed with the contents of this variable. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 76: Mapall

    123456 is cut off the number and 9123456 is added to it. The called MapAll123456=9 number is 912345678 with 9 being the port. means that 123456 is cut off and 9 added. The called number is 978 with 9 being the port. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 77 0) are sent to the controller with the number 9. It is important that the mapping for international calls is placed above the mapping for national calls. If you change the order of both mappings, international calls would be sent to controller 9 instead of 40: MapAll00=40DF:00 MapAll0=90 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 78: Redirect

    Videotext (new standard) Video telephone NOTE: Fax forwarding must be set for analog and telephony services because incoming fax calls from the analog network may arrive with either telephony or analog service indicators. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 79 Defines a hexadecimal cause value according to DSS1. When connections to the destination are rejected because of the reason defined by the cause value, the ECOTEL sends a busy signal to the attached PBX. Alternative routing is not carried out.
  • Page 80: Voip Profiles

    0=H.323 (default), 1=SIP udp, 2=SIP tcp, 3=tls. NOTE: TLS requires the following additional software: crypto.vnd and the key files key.pem and cert.pem. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 81 Clear-channel signaling (as per RFC3108) Define a special profile for data call origination or destination numbers. Bear in mind that echo cancelation VoipECE=no in this VoIP profile might be switched off ( ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 82 Normally the peer’s frame size will be used if it is smaller than the one defined. If you enter , the config- ured factor will always be used. Please refer to Chapter 8  for information on other possible entries. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 83 RTP address, followed by the the codec and the frame size used. The IMSI ap- pears after the IP addresses. Example of a CDR entry: 21.08.07-11:01:42,21.08.07-11:01:58,40,912345,192.168.0.2:192.168.0.2,G729,10,0101,16,10,0 Example of a failed log entry: 21.08.07-11:11:30,40,91234,192.168.0.2:192.168.0.2,G729,10,0101,ff,2,1 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 84: Gatekeeper Profiles

    This is helpful during problem analysis when IP issues occur (de- fault = No). VoipHold=<mode> Determines the behavior of the HOLD feature if a PBX sends an Re-INVITE message for HOLD to the ECOTEL. transparent : HOLD is sent to PSTN...
  • Page 85 When no is entered, the RAI is sent with each ARQ (admission request) and DRQ (disengaged request). Default is no. GkNoResourceAvailableIndication=<mode> With this parameter the <system> will not send RAI indications to the Gatekeeper. Default No. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 86: Registrar Profiles

    5 . 3 . 4 R E G I S T R A R P R O F I L E S Registrar profiles are used to register the ECOTEL with a SIP registrar. It is possible to configure different registrars for different destinations and to define backup registrars.
  • Page 87: Radius Profiles

    5 . 3 . 5 R A D I U S P R O F I L E S Radius profiles are used to connect the ECOTEL to a Radius server. You can use a Radius server for different des- tinations and for access and/or accounting.
  • Page 88 5 = Xylogics proprietary IPX/SLIP 6 = X.75 Synchronous NasId=<string> The string entered is used as network access server identifier attribute in access requests. If no string is en- tered, the attribute will not be set (default). ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 89: Chapter 6 - Routing Examples

    SIM cards from two carriers are in- serted in the ECOTEL. The PBX sends only calls that must be terminated directly through the mobile networks through the four analog lines.
  • Page 90: Ecotel Integration In A Carrier Network

    VoIP signaling, so that SIP and H.323 are both possible. The voice codecs G.729a and G.711a are used. The ECOTEL is connected to a vGATE and receives SIM-card information from a cen- tralized SIM-card server. The IP address for the vGATE Control Unit is 172.16.0.100.
  • Page 91: Ecotel As The Only Interface To The Outside World

    ) and the carrier uses them in a group. That means that the call is sent to another group when one SIM card is used. The routing process for the ECOTEL is configured without changes from mobile toward analog and vice versa...
  • Page 92: Ecotel As A Second-Generation Lcr

    . SIP UDP is used for signaling. A maximum of 8 media channels with the G.729 codec can be used. The peer’s IP address is 192.168.0.10. Bear in mind that emergency calls must be routed to the PSTN. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 93 R O U T I N G E X A M P L E S [system] DTMFWaitDial=3 MapAll00=|40DF:00<<24 MapAll0=9010780 MapOut?=9? Restrict9=pl Restrict40=pl MapAllpl=10 [Voip=DF] VoipDirection=IO VoipPeerAddress=domain.com VoipIpMask=0x00000000 VoipSignalling=1 VoipCompression=g729 g711a t38 VoipSilenceSuppression=Yes VoipProxy=192.168.0.150 VoipOwnAddress=user@domain.com VoipUser=user VoipPwd=pwd VoipMaxChan=8 VoipTxM=2 VoipRegistrar=reg [Registrar=reg] RegId=domain.com RegOwnId=user@domain.com RegUser=user RegPwd=pwd RegProxy=192.168.0.150 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 94: Chapter 7 - System Maintenance And Software Update

    16.05.06-18:00:00,Time Switch Operation Table 7.1 Event Log Messages Message Definition Status Program [990] Start STATUS TELES system software and status program have been started. System Start [999] System-Boot System restarted by timer. [999] Remote Control: System restarted by remote administration command.
  • Page 95 <num> Ar- within approx. 20 sec. rived Direct Line Access with DTMF: the call was accepted but disconnect- MapCallBack- ed again within x sec. (as defined by WaitDisc ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 96 The Ethernet controller’s status is checked every minute and any change in status is noted. <num> Number of the EMAC interface (0 or 1). <state> Ethernet link is active down Ethernet link is inactive ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 97 <name>: registra- Registration with specified registrar is not allowed. tion forbidden registrar <name> not an- Specified registrar does not respond. swering voipconn oad->dad broken Voice codec chips report broken RTP connection. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 98 Accounting request to specified Radius server failed due to timeout. !rsp-auth <ip addr> Response authenticator from specified Radius server was invalid (wrong secret/password?). !auth <ip addr> <num> Authentication denied by specified Radius server. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 99 Error in <dsl_interface> Connection failed. Please, connect a cable in the <ethernet> port Error in <dsl_interface>: Connection Failed. Please, revise your Username/ Password configuration Error in <dsl_interface>: Connection Failed. Please, revise the DSL Modem ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 100: Software Update

    Make sure no traffic is running on the system while updating the system. Do not turn the system off during the update. • Never downgrade the software for the new ECOTEL hardware (TAG9640) to older software versions. • Make sure there is enough available memory for the new version. We recommend that you delete unnecessary log files and backups.
  • Page 101: Optional Function Modules

    The description of the functionality of individual modules appears in their respective chapters. Following completion of transmission, you must adjust the module’s configuration and reboot the ECOTEL. Once you have rebooted the system, you can use the required features.
  • Page 102 DisplayString 1.3.6.1.4.1.2170.1.2.1.1.6 Number of currently active connec- INTEGER tions on port 1.3.6.1.4.1.2170.1.2.1.1.7 Overall state of port INTEGER 1.3.6.1.4.1.2170.1.2.1.1.8 Calls rejected due to no channel INTEGER available 1.3.6.1.4.1.2170.1.2.1.1.9 Calls rejected due to busy INTEGER ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 103 Profile registration cause INTEGER Traps are generated for all line or mobile ports. The running number in the trap corresponds with the port. The module also monitors whether the voice codec chips are functioning correctly. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 104 TrapServer=192.168.0.10 192.168.0.12 Community=<password> Enter a password for a community (group). The default password is public The current implementation evaluates the configured password only when sending a trap. GET requests use the default value. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 105: Dns Forwarder

    Of course, the DNS server’s address can also be transmitted to the clients using the integrated DHCP server. If the pabx.cfg ECOTEL is used as a DSL router or if it sets up a dial-up connection, no entry is required in the for the...
  • Page 106 ; the username is and the password is . The ECOTEL works as DSL router and the dynamically allocated IP address of the PPPoE interface is used: [DynDNS] service=dyndns user=user:pwd host=host.domain.de interface=pppoe0 max-interval=2073600 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 107: Trace

    S Y S T E M M A I N T E N A N C E A N D S O F T W A R E U P D A T E Included in the possible uses for this feature is remote access to the ECOTEL when the IP connection does not have a fixed IP address.
  • Page 108 ECOTELs offer two different types of trace:  Online - trace information is immediately displayed in the GATE Manager’s trace window.  Offline - trace information is written to a file on the ECOTEL. TraceLog=file pabx.cfg ECOTEL systems create trace files when the entry is present in the .
  • Page 109: Isdn Trace Output

    7 . 4 . 3 P O T S T R A C E O U T P U T part (see Chapter 7.4 ) is con- <trace> Trace output for FXS and FXO controllers is in ASCII (text notation. the <trace type> <trace output> sists of , followed directly by ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 110: Trace Types

    In the following output example, FXS controller 05 (calling party) has been in the state. CONNECT This state changes to as soon as the called party picks up the phone: [20:33.54] i[05]: sttALERT -> CONNECT ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 111: App Trace Output

    A-subscriber has entered a digit via DTMF. dn cif <count> Number of impulses for each charge unit. A-subscriber has hung up the phone. Example: In the following example, the digit 0 has been dialed: [30:23.21] i[05]: midup '0' ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 112: Ton Trace Output

    Hex Value Description Setup Connect Disconnect DTMF Set Config Get Config Restart Switch SIM Table 7.14 Incoming, Indication Message from the Mobile Module Hex Value Description Alert Voice Indication Connect DTMF Setup Disconnect ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 113: Voip Trace Output

    Output for the signaling protocol SIP is transmitted in ASCII and translated for better legibility. Since they are dis- played unabridged, no description is necessary. Information and internal output traces correspond with the H.323 output and are described in the following tables. For ENUM, please refer to Chapter 7.4.5.6 . ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 114: Interface Ip Network

    Description connect to Outgoing VoIP call accept from Incoming VoIP call <ip address> Peer's IP address cr <cr> Call reference (corresponds with the internal protocol interface's PSTN call reference) s <si> Session ID ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 115 The ETS message type in hexadecimal; can consist of values listed in Table 7.18. <hcr> H.225 call reference in hexadecimal (does not have to be unique when calls come from multiple peers). <ip address> The peer's IP address. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 116 ; received or sent from the IP network. addr <ip address> Peer's IP address. compr <codec> Peer's compression list (see Table 7.20). FS<bool> FastStart offered in the signaling packet or not. (<codec>, Lists codecs offered (seeTable 7.42). ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 117 Optional alternative values for IP address port or a new destination number dress>:<port>,<DAD> call forwarded for a facility message with the cause Table 7.20 Compression Codecs Used Synonym Codec G.711Alaw64k G.711Ulaw64k G.7231 G.728 G.729 gsmFullRate T.38fax G.729A G.72616 G.72624 G.72632 G.729B G.729AB ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 118 Called party number. <cr> Call reference. h225<type> callproc typ <mt> cr <cr> Table 7.22 Calls to the IP Network 2 Trace Output Description <mt> The ETS message type in hexadecimal. <cr> Call reference. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 119: Rtp/Rtcp Output

    Multiplication factor for default frame size (20ms, 30 ms for G.723). rtp stop cr <cr>1 ch <ch> Table 7.24 RTP Stop Message Trace Output Description <cr> Call reference. <ch> The internal media channel used. VP Module ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 120 Sent and received bytes appear with the following output results: a[<controller>]: <VoIPcodecChipType> ch <ch>: in <byte> out <byte> Table 7.26 RTP Packet Statistics Trace Output Description <ch> The internal media channel used. <byte> The call's received or sent bytes. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 121 <VoIPcodecChipType> ch <ch> jitter buffer n1 n2 n3n4 n5 n6 n7 n8 Table 7.28 Jitter Buffer Status Trace Output Description SteadyStateDelay in milliseconds NumberOfVoiceUnderrun NumberOfVoiceOverrun NumberOfVoiceDecoderBfi (bfi = bad frame interpolation) NumberOfVoicePacketsDropped NumberOfVoiceNetPacketsLost NumberOfIbsOverrun (ibs = in band signaling) ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 122 Signal detected on decoder output (see Table 7.31) Signal detected on encoder input (see Table 7.31) Table 7.31 faxordatasignalevent Value Definition Description SILENCE_OR_UNKNOWN Undefined (unknown signal or silence) FAX_CNG CNG-FAX (calling fax tone, 1100 Hz) ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 123 The following output shows various values for fax transmission (see Table 7.32 for a description of the values): a[<controller>]: ac49x ch <ch> faxrelay: n1 n2 n3 n4 n5 n6 n7 n8 n9 n10 n11 n12 n13 n14 n15 n16 n17 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 124 Channel received a buffer overrun HostTransmitUnderRunFlag Channel received a buffer underrun InternalErrorFlag Internal error ReceivedBadCommandFlag A bad command was received. Words 8 and 9 describe the bad command TimeOutErrorFlag A timeout error occurred ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 125 TCP packet. The field is relevant if the “Bad CMD” or the “Un- able Recover” bit is set. BadInputPacketTotalSize The total number of bytes in a bad fax packet. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 126 65535 – 65486 (-50ppm) 0 – 50 (+50ppm) The following output appears when the compression chip recognizes DTMF tones: a[<controller]: ac49x ch <ch> ibs <dtmf> <dir> <mode> <lev> <dur> Table 7.33 DTMF Tone Recognition Trace Output Description <ch> Media channel ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 127: Internal Protocol Interface (To Isdn, Pots, Mobile)

    Internal ident for the call leg. <ctrl> Controller used (counting starts with 0). <ch> Media channel used (counting starts with 1). <cr> Internal call reference /, followed by 0 or call reference of the VoIP leg. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 128 7 . 4 . 5 . 4 H . 2 4 5 M E S S A G E S The following trace output is possible: h245<dir>(<tt>) cr <cr> Table 7.37 H.245 Messages Trace Output Description <dir> The message's direction; (incoming from the peer) or (sent message). ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 129 H.245 channel number per H.225 connection. <sid> Session ID. <comp> Codec used (see Table 7.20). <ip address> Protocol peer IP address. <rtcp port> Port used for the protocol RTCP. <rtp port> Port used for the protocol RTP. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 130: Messages

    (Table 7.45) Indication Depending on the system control message type, one of the following message IDs appear: Table 7.42 Message IDs for Request Message Message NonStandard MasterSlaveDetermination TerminalCapabilitySet OpenLogicalChannel CloseLogicalChannel RequestChannelClose MultiplexEntrySend RequestMultiplexEntry ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 131 Table 7.42 Message IDs for Request Message (continued) Message RequestMode RoundTripDelayRequest MaintenanceLoopRequest CommunicationModeRequest ConferenceRequest MultilinkRequest LogicalChannelRateRequest Table 7.43 Message IDs for Response Message Message NonStandard MasterSlaveDeterminationAck MasterSlaveDeterminationReject TerminalCapabilitySetAck TerminalCapabilitySetReject OpenLogicalChannelAck OpenLogicalChannelReject CloseLogicalChannelAck RequestChannelCloseAck RequestChannelCloseReject MultiplexEntrySendAck MultiplexEntrySendReject RequestMultiplexEntryAck RequestMultiplexEntryReject RequestModeAck RequestModeReject ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 132 Table 7.43 Message IDs for Response Message (continued) Message RoundTripDelayResponse MaintenanceLoopAck MaintenanceLoopReject CommunicationModeResponse ConferenceResponse MultilinkResponse LogicalChannelRateAcknowledge LogicalChannelRateReject Table 7.44 Message IDs for Command Message Message NonStandard MaintenanceLoopOffCommand SendTerminalCapabilitySet EncryptionCommand FlowControlCommand EndSessionCommand MiscellaneousCommand CommunicationModeCommand ConferenceCommand h223MultiplexReconfiguration NewATMVCCommand MobileMultilinkReconfigurationCommand ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 133 S Y S T E M M A I N T E N A N C E A N D S O F T W A R E U P D A T E Table 7.45 Message IDs For Indication Message Message NonStandard FunctionNotUnderstood MasterSlaveDeterminationRelease TerminalCapabilitySetRelease OpenLogicalChannelConfirm RequestChannelCloseRelease MultiplexEntrySendRelease RequestMultiplexEntryRelease RequestModeRelease MiscellaneousIndication JitterIndication h223SkewIndication NewATMVCIndication UserInput h2250MaximumSkewIndication McLocationIndication ConferenceIndication VendorIdentification FunctionNotSupported MultilinkIndication LogicalChannelRateRelease FlowControlIndication MobileMultilinkReconfigurationIndication ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 134: Ras (Registration, Admission, Status)

    Registration reject reason, see Table 7.51. H225 GkResourcesAvailableIndicate to <ip addr> (<act chan> <max chan>) H225 ResourcesAvailableConfirm <ip addr> H225 GkAdmission cr <cr> to <ip addr> H225 AdmissionConfirm <ip addr> cr <cr> H225 AdmissionReject <ip addr> reason <reason> ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 135 H225 unknown msg from Gk <ip addr>: <code> Table 7.49 Gatekeeper 3 Trace Output Description <code> Unknown gatekeeper message, see Table 7.53. Table 7.50 Gatekeeper Reject Reason Reject Reason resourceUnavailable terminalExcluded invalidRevision undefinedReason securityDenial genericDataReason neededFeatureNotSupported ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 136 Table 7.51 Registration Reject Reason Reject Reason DiscoveryRequired InvalidRevision InvalidCallSignalAddress InvalidRASAddress DuplicateAlias InvalidTerminalType UndefinedReason TransportNotSupported TransportQOSNotSupported ResourceUnavailable InvalidAlias SecurityDenial RullRegistrationRequired AdditiveRegistrationNotSupported InvalidTerminalAliases GenericDataReason NeededFeatureNotSupported Table 7.52 Admission Reject Reason Reject Reason CalledPartyNotRegistered InvalidPermission RequestDenied UndefinedReason CallerNotRegistered RouteCallToGatekeeper ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 137 Table 7.52 Admission Reject Reason (continued) Reject Reason InvalidEndpointIdentifier ResourceUnavailable SecurityDenial QosControlNotSupported IncompleteAddress AliasesInconsistent RouteCallToSCN ExceedsCallCapacity CollectDestination CollectPIN GenericDataReason NeededFeatureNotSupported Table 7.53 Unknown Gatekeeper Messages Message GatekeeperRequest GatekeeperConfirm GatekeeperReject RegistrationRequest RegistrationConfirm RegistrationReject UnregistrationRequest UnregistrationConfirm UnregistrationReject AdmissionRequest AdmissionConfirm ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 138: Enum Output

    7 . 4 . 5 . 6 E N U M O U T P U T This output is assigned to group and occurs with Layer2 and Layer3 traces: i[<controller>]: enum_query cr <CR> ch <CH>: <num> -> <length> <<answer pattern>> ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 139: Examples

    The following examples are offline traces. You can generate them using the GATE Manager or FTP commands. The trace.log filename is . The following cases appear in the examples: Incoming H323 Call with FastStart    Outgoing H323 Call with FastStart  Fax Call   ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 140 [15:04:18.06] a[04]: ac49x ch 0 rtcpR 2 ji 221 rt 84 fl 0 in 5012 out 5510 [15:04:18.24] r[02]: 02 81 01 1e [15:04:18.28] r[02]: 00 81 26 1e 08 01 82 5a ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 141 [15:25:24.83] a[04]: ac49x ch 0 rtcpR 2 ji 194 rt 36 fl 0 in 10116 out 8426 [15:25:24.92] r[02]: 02 81 01 26 [15:25:24.92] r[02]: 00 81 30 26 08 01 48 5a ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 142 [16:00:43.72] y[04]: h225 decode rc 0, q931 msg 62 (6), len 92 [16:00:43.72] y[04]: h225rcv facility h225cr 7 FS:0(-,0,0) TUNN:1 H245:0(0,0) [16:00:43.72] i[04]: h245rcv(1) cr 7 OpenLogicalChannel cn=1 cpr=G sessid=1 ctrl=172.20.0.100:29001 [16:00:43.72] i[04]: h245snd(1) cr 7 OpenLogicalChannelAck cn=1 sessid=1 media=172.20.0.200:29000 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 143: Remote Output

    , and the port number is 99. The following output shows an established GATE Manager connection: g[99]:moip: accept rc=2 ipad=<ip address> port=<port> Table 7.55 Remote Output Trace Output Description <ip address> Remote system’s IP address with GATE Manager. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 144: Smtp Trace Output

    Error is limited to error messages; Debug provides information; Detail provides the entire packet. Output is defined with a , and the port number is 99. Sending Files or Status Information Global message output: m[99]:mail: sendmail (<length>) ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 145 Table 7.59 SMTP Output: Receiving E-Mail and Sending as SMS or USSD Trace Output Description <ip address> The SMTP peer system’s IP address. <port> The SMTP peer system’s origination port. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 146 (several recipient entries for the same e-mail) appear as individual messages: m[99]:mail: newMail2Host r=<Taccount> f=<Faccount> s=<subject> d=<content> Table 7.62 SMTP Output: Receiving E-Mail and Sending as SMS or USSD Trace Output Description <Faccount> One entry from the sender’s To field. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 147 All other trace output appears in detail mode in ASCII and are also translated. The output in the subsequent com- munication with the mail server are identical to those described above in “Sending Files or Status Information”. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 148: Number Portability Trace Output

    Response to a number portability request that results in the call’s routing: n[99]:np: recv <N<num>> Table 7.65 Number Portability Output: Response Trace Output Description <num> Ported or unported number provided by the database. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 149: Dtmf Tone Trace Output

    Trace Output Description Send_d_connect <message type> For setup acknowledge and connect. send_alert_ind For alert. send_disconnect For disconnect <id> Call identification number. <call state> 3110 Incoming setup 3102 Disconnect request 3804 Alert 3202 Disconnect confirmation ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 150 Table 7.69 DTMF Output: Media Channel Designation Trace Output Description <msg> Media channel confirmation Connect confirmation Media channel free confirmation The following output shows the output for negotiated DTMF tones: d[<ctrl>]: dtmf send_info_ind <id> <<dtmf tone>> ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 151: Chapter 8 - Signaling And Routing Features

    Example: The following example shows a call with the prefix 01555. The | (pipe) signifies that the following ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 152: Rejecting Data Calls And Specified Numbers

    In the following example, the numbers 12345 and 12346 connected to the PBX at port 10 cannot make any international calls. All national calls are sent to the VoIP profile DF and all local calls ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 153: Rejecting Calls With Isdn Bearer Capability Data

    IP calls. The first one is for outgoing voice calls and all calls from VoIP to ISDN. The second profile is exclusively for outgoing data calls, so that sig- naling consists solely of clear mode in SDP: ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 154: Clip And Clir

    8 . 4 . 2 R O U T I N G C A L L S W I T H O U T C L I R This function enables you to bypass CLIR for calls through the defined mobile port. The following configuration in pabx.cfg activates this function: Subscriber<xx>=...UMTS[...,!CLIR]... ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 155: Setting Clir

    . Please bear in mind that you can configure a maximum of 5000 mapping entries with no more than 11 digits in the ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 156: Setting Number Type In Oad/Dad

    In the following example, the area code 030 with a 0 at the beginning of the OAD of the PBX’s extension is set as a digit and transmitted along with the number: Restrict10555=u030555 15 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 157: Setting The Screening Indicator

    In the following example, the calling party number sent is specified as provided verified and passed Restrict10=v 15 Network provided: Restrict network Example: In the following example, the calling party number sent is specified as ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 158: Setting A Default Oad

    Use the command to set a default origination number (* ) when the OAD is restricted <num> Restrict<port><oad>=*<num> 15 Example: In the following example, 12345 replaces the original OAD. When the destination number begins ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 159: Setting Sending Complete Byte In Setup

    8 . 1 0 . 1 E X C L U S I O N F R O M S I M D A I L Y C A L L A T T E M P T S C O U N T E R The keyword CNC (call not counted) will exclude the mapping entry from the call counter: ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 160: Exclusion From Sim Minutes Counter

    8 . 1 1 . 1 R O U T I N G C A L L S W I T H O U T A D E S T I N A T I O N N U M B E R route.cfg Enter the following configuration in the if the ECOTEL must route calls that come in without a des- tination number: Restrict<port>=<pl>...
  • Page 161: Changing Cause Values

    It is possible to group cause values together into a single defined cause value so that rejected calls can be handled in a specified manner by the PBX sending the call to the ECOTEL. The following cause value groups can be defined pabx.cfg...
  • Page 162: Caller Id

    The current firmware version supports the caller ID feature on FXS ports in the following cases:  Calls from VoIP to FXS using the SIP protocol  Calls from VoIP to FXS using the H.323 protocol  Calls from mobile to FXS ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 163: Call-Forwarding Translation: Isdn To Sip

    [ISDNFCGW] Type=<signaling GW> The current solution for call-forwarding translation is for the TELES.iLEX signaling gateway. Other solutions may be implemented according to individual requirements. To use call-forwarding translation with the TELES.iLEX, the pa- rameter Type must be configured as follows: Type=TELES_LEX Depending on the signaling gateway, other optional parameters may be included in this section.
  • Page 164: Call Forking

    A match is found for calls to 10543211234 and calls to this number are sent to 543211234 and 01721234554 simultaneously. MapAll543211234=10543211234 MapAll01721234554=2001721234554 GlobalIn1=10543211234 GlobalOut1=543211234 01721234554 ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 165: Chapter 9 - Mobile Configuration Options

    9 . 1 C O N N E C T I O N T O A V G A T E The vGATE is a system that enables more convenient management of a network of ECOTEL systems. All SIM cards in the network are installed in and maintained at a central server, so that it is no longer necessary to install SIM cards into each gateway.
  • Page 166: Module Distribution Of Various Mobile Networks

    9 . 2 M O D U L E D I S T R I B U T I O N O F V A R I O U S M O B I L E N E T W O R K S You can assign each mobile port in the ECOTEL system either one mobile network or different access groups to different mobile networks.
  • Page 167: Using The Lain As The Mobile Port Address

    Be sure to make the following entry in the configuration file to configure this conversion: MapAll<nat./int.>prefix[incoming]>=<port><mobile network access number> The ECOTEL system converts national into one zero and international into two zeros. The following configuration exemplifies this conversion as it might occur in Germany: MapAll00491555=2001555...
  • Page 168: Fixed Lain For A Mobile Port

    To disable the port for outgoing calls enter the keyword in the line and restart the system. In Example 1 , port 04 is blocked for outgoing calls. To enable the port for outgoing calls, remove the entry and enter Activate Configuration. ECOTEL 3G 16.1. Revised: 2011.
  • Page 169: Setting Limits

    LIMIT multiplied by the value entered here. The default value for this parameter is 10 seconds. Bear in mind that the value entered in LIMIT may not exceed 65535. In the example, the mobile channel will shut down at 60,000 seconds. ChargeUnitGenerate=1 Subscriber00=TRANSPARENT ROUTER UMTS[0000,00000,+00000,1,1,1,SIM4] CHADDR ALARM NEXT LIMIT[60001,-]... ECOTEL 3G 16.1. Revised: 2011.
  • Page 170: Count Status Information

    0). You can also configure the counters to reset automatically (see Chapter 11.1 on page 195 ). LIMIT pabx.cfg is configured, bear in mind that SIM 1 must be configured in the for the corresponding mobile port. ECOTEL 3G 16.1. Revised: 2011.
  • Page 171: Defining Time Limits For Calls

    ChargeUnitGenerate=1;defines the factor for the limit entry (600*1=600sec) ChargeUnitDivisor=5 ;random value that defines the maximum call duration between 595 and 600secs Subscriber05=TRANSPARENT ROUTER UMTS[0000,00000,+000000,1,1,1,SIM4] CALL[601] The following entry is required if the ECOTEL is used in conjunction with a vGATE: Subscriber05=TRANSPARENT ROUTER UMTS[0000,00000,+000000,1,1,1,SIMS] CALL[600] LIMIT...
  • Page 172: Time-Controlled Sim Logoff

    SIMs, for example at night. Night1] Subscriber Example: In the following example, SIM cards log off in the section [ . All lines must be defined. ECOTEL 3G 16.1. Revised: 2011.
  • Page 173: Mobile-User Pbx Callback

    9 . 1 0 M O B I L E - U S E R P B X C A L L B A C K When the ECOTEL is implemented in a corporate network and connected to a PBX or between a PBX and the out- side line, the following configuration entry activates a feature, that uses a mobile caller’s OAD to connect with the...
  • Page 174: Optional Mobile Quality Parameters

    Set this parameter to generate an alert signal in the D channel immediately after the dial-end signal. If you enter optional square brackets containing a number of sec- onds, the alert signal will occur when the number entered has passed following set- ECOTEL 3G 16.1. Revised: 2011.
  • Page 175 ASR, see Chapter 11.1 on page 195 . CDC[<seconds>, Call duration check. When more than (<count>) connected calls in a row occur with <count>] a call duration lower than <seconds>, an alarm is generated and the port is restart- ECOTEL 3G 16.1. Revised: 2011.
  • Page 176 Voice recognition is activated in the mobile module if the mobile network signals WND9 (voice). If this parameter is not set, voice recognition is activated immediately when the mobile call is initialized. Module Q24xx only. WND2A Generates Alert when WIND:2 is received. Module Q24xx only. ECOTEL 3G 16.1. Revised: 2011.
  • Page 177: Deactivating Mobile Rerouting

    AllClassNext Class2Next NOTE: You cannot configure both simultaneously! Class2Next=off Class2Next=Off Enter to deactivate rerouting for calls rejected with a class 2 cause value (default not configured). AllClassNext Class2Next NOTE: You cannot configure both simultaneously! ECOTEL 3G 16.1. Revised: 2011.
  • Page 178: Setting Autodial

    9 . 1 4 D I S C O N N E C T I N G C A L L S A F T E R R I N G When the following parameter is configured, the call will be disconnected once the number of configured seconds have passed after the mobile network has sent the first ring: AWSTime=<sec> ECOTEL 3G 16.1. Revised: 2011.
  • Page 179: Checking Ports/Mobile Channels

    Recharging via DTMF  Automatic recharging via direct debit When prepaid SIMs that do not recharge automatically (e.g. through a credit card) are used in an ECOTEL, it is possible to recharge them directly from the system. The following requirements apply: ...
  • Page 180: Recharge Preparation

     SMS message to the mobile carrier's account manager The GATE Manager sends the configured SMS containing the voucher number through the ECOTEL to the account manager. Unfortunately, only a few mobile carriers currently support SMS recharging. Please ask your mobile carrier if he supports SMS recharging.
  • Page 181: Addressing Sims Using Port- And Controller-Specific Routing

    9 . 1 6 . 2 . 1 D I R E C T R E C H A R G I N G V I A C A L L This is the easiest method when it is possible to set up a telephone connection to the ECOTEL system via PSTN or VoIP.
  • Page 182: Indirect Recharging Via Gate Manager

    This chapter describes automatic recharging of prepaid SIMs using the GATE Manager. It is not necessary to set up a telephone connection to the ECOTEL. The GATE Manager can set up its own connection to the carrier's account manager and send the pattern of DTMF tones or a USSD message.
  • Page 183 In the following example, prepaid SIMs from 2 different carriers are used in the system. The letters Y and Z are used as placeholders, and the carrier's LAINs are 26212 and 26213 (based on the ECOTEL 3G 16.1. Revised: 2011.
  • Page 184 First of all, please check whether you have the license to send Figure 9.3 Recharging with USSD Codes SMS messages on your system. You will find it in the General view under Licenses when you connect to the system via GATE Manager. ECOTEL 3G 16.1. Revised: 2011.
  • Page 185 You must configure the mail service in the section of the file if you want to send the SMS messages with an e-mail client through a mail server or directly to the ECOTEL: [Mail] SmtpServer=<server addr> MailRcpt=<domain> MailFrom=<own address or name>...
  • Page 186 If the SMS is sent with a normal e-mail client, the keyword SMS will appear in the To dialog box, followed by the short number, which indicates the mobile controller. An @ sign and the ECOTEL's IP address or name if the system is attached to a DNS server will follow.
  • Page 187: Prepaid Account Status Query

    9 . 1 6 . 3 . 3 S A V I N G / F O R W A R D I N G T H E A C - C O U N T S T A T U S pabx.cfg Account-status information can be saved to a file in the ECOTEL. The following entry in the is required: MsgLog=/data/msg.log route.cfg...
  • Page 188: Defining Special Characters For Voice Calls

    For voice calls beginning with * or #, you must define the call type voice in the mapping entry with a > sign. The routing entry will look like this: MapAll<num>=<LAIN>><num> Example: MapAll222=11111>*222 ECOTEL 3G 16.1. Revised: 2011.
  • Page 189: Chapter 10 - Least Cost Routing

    Carrier selection is currently one of the most commonly used routing methods supported by the ECOTEL. In the ECOTEL, this routing process also includes calls in the mobile network or through a VoIP network. That means the system is a full-fledged second generation LCR.
  • Page 190: Alternative Routing Settings

    (e.g. the VoIP connection has been disrupted). Alternative routing ensures uninterrupted operation Redirect of the attached PBX. In such cases, connections are often made via the public network using the com- mand: MapAll<num>=<port><num> Redirect3<port><num>=<placeholder> MapAll<placeholder>=<alt port><num> Example: MapAll001=40iG1:001 Redirect340iG1:=A MapAllA=9 ECOTEL 3G 16.1. Revised: 2011.
  • Page 191: Charge Models

    When charge information is sent as Currency, values can be expressed in thousandths for greater precision in charge calculation. For the internal Layer 3 protocols on ECOTEL GSM BRIs, charges can be specified to the third decimal place /Value /Value:1.056...
  • Page 192: Generating Charges With The Ecotel

    1.65 seconds and transmitted the next full second). Charges received from the public network for the connection to the corporate network dial-in node are added and transmitted (because 128 has been added to the start variable’s value). ECOTEL 3G 16.1. Revised: 2011.
  • Page 193 This model does not always guarantee whole second accuracy (depending on the rates), but it is significantly more precise than the standard charge generation method. If the attached PBX supports Advice of Charges as Currency, include the following line in the ECOTEL’s pabx.cfg Controller01=10 NT DSS1 UNIT:€...
  • Page 194 The attached PBX must support Advice of Charges as Currency, and the appropriate settings pabx.cfg must be made in the ECOTEL’s as described on page 10-193. The examples below show sample entries with rates of 18 and 9 cents per minute: MapAll902=0101302 0.18 0/0*255 ;...
  • Page 195: Chapter 11 - Online Traffic Monitor

    ASR1: ratio of total calls to connected calls disconnected by the A party  ASR(ext): external ASR for the traffic source  ASR(int): internal ASR for the ECOTEL  ACD: average call duration Example: The following example shows how the statistics appear in the file into which they are copied: 26.10.04-00:00:00,iGATE810000: Calls: 19351 (29716) - Minutes: 46647 - ASR1: 65.12% -...
  • Page 196: Saving And Sending Statistics

    In the following example, the system’s statistic values are saved at noon on the 15th of every month into the file asr.log. StatisticTimeReset=/data/asr.log 12:00 15. Do not configure both StatisticTimeReset and StatisticTime or StatisticTimeReset and StatisticCounter together. ECOTEL 3G 16.1. Revised: 2011.
  • Page 197: Resetting Statistic Counters

    1 1 . 2 G E N E R A T I N G A N D R E T R I E V I N G C D R S failedlog With the commands, you save CDRs and unconnected calls in the ECOTEL. failedlog For these parameters ( ), a folder and file name must always be specified after the equal sign.
  • Page 198: Call Log

    Chapter 5.2.1.2 . 1 1 . 2 . 1 C A L L L O G pabx.cfg The following entry in the configuration file activates the capability to generate CDRs in the ECOTEL: Log=/boot/cdr.log cdr.log data file is stored in the directory.
  • Page 199 To differentiate between ports with the same number in the CDRs, a specific node number must be defined. You can expand the subscriber configuration line with the keyword NODE[<no.>] for this purpose. <no.> can be a string of between 1 and 15 characters: Subscriber<xx>=... NODE[<num>] ECOTEL 3G 16.1. Revised: 2011.
  • Page 200 [Voip=Default] VoipDirection=IO VoipPeerAddress=192.168.0.2 VoipIpMask=0xffffffff VoipCompression=g729 g711a t38 VoipMaxChan=30 VoipSilenceSuppression=Yes VoipSignalling=0 VoipTxM=4 VoipIPLogging=Yes Example: The following CDR entry includes IP addresses for signaling and voice data, audio codec and frame size. C1,24.11.09-16:52:20,24.11.09-16:52:22,401419,9777,,172.20.25.103:172.20.25.103,G711a,20,0101,2,10,0,,34193,11 ECOTEL 3G 16.1. Revised: 2011.
  • Page 201: Missed Calls List

    Example: C1,24.11.09-17:15:29,24.11.09-17:15:57,[0002:01]CB,[0008:01]DLA,,172.20.25.103:172.20.25.103,G711a,20,0102,28/3,90,0,,, Specific Cause Values The ECOTEL will generate cause values that represent an event, such as exceeding a defined limit: One of the following limits has been reached:  Unit limit defined in the port’s subscriber line  Unit limit per SIM assignment via vGATE...
  • Page 202 RTP address.The IMSI is written behind the IP addresses if the keyword is defined in pabx.cfg Example: C1,24.11.09-16:52:20,24.11.09-16:52:22,[0008:01]401419,[0006:01]IN777,262032441017556,172.20.25.103:172.20.25.103,G711a,20,0101,2,10,0,,34193,11 In the case of missed-call entries for DLA/Callback calls, duration is the connection time for the first leg. ECOTEL 3G 16.1. Revised: 2011.
  • Page 203: Sending Cdrs Via E-Mail

    Enter an @ sign to send each CDR entry as e-mail: Example: Log=/data/cdr.log @bob@example.com If you replace the first @ sign with an !, the present cdr.log will be sent whenecver a new one is generated: Example: Log=/data/cdr.log daily 60 5 !bob@example.com ECOTEL 3G 16.1. Revised: 2011.
  • Page 204: Chapter 12 - Two Stage Dialing/Callback Server Functionality

    In a two stage dialing scenario, the caller dials a number which the ECOTEL connects with the integrated DTMF platform. He then enters the destination number via DTMF. The ECOTEL establishes the connection to the destina- tion number.
  • Page 205 1 2 . 2 A N N O U N C E M E N T S An announcement can be played immediately after the connection has been established. The announcement’s file format must be G.711. A converter tool to convert wave files to the G.711 format is available from TELES free of Subscriber charge.
  • Page 206: Two Stage Dialing With Dtmf

    12345 are connected to the virtual DTMF controller and the DTMF2.711 announcement is played. The call that comes in as DTMF tones is directed to port 10. pabx.cfg: Controller20 = 41 DTMF Subscriber20 = TRANSPARENT ROUTER DTMF[30,/boot/DTMF1.711,/boot/DTMF2.711] CHMAX[5] ECOTEL 3G 16.1. Revised: 2011.
  • Page 207: Callback With Dtmf And Oad As Callback Number

    This entry contains the number that needs to be called to trigger callback. MapCallbackAlert=<sec> If this optional parameter is configured, the ECOTEL will release the call after the given number of seconds. MapAllCB=<port> Calls back the calling party’s number via the defined port.
  • Page 208: Callback With Dtmf And Preconfigured Callback Number

    (using SIP). Example: In this example, the number 123 is called to trigger a callback. After 3 seconds the ECOTEL re- leases the call. The calling party’s number (OAD) is called back via port 9. The user is requested to enter the destination number as DTMF. The digits that come in as DTMF are sent to port 9:...
  • Page 209: Callback With Pin And Preconfigured Callback Number

    The number 123456 is dialed and the PIN 123# is entered. The call is then connected to the pre- configured callback number 004930123456 through port 9. After connect, the destination num- ber is entered using DTMF and transmitted through port 9: MAPAll123456=41DTMF MapAllDLA123=CALL9004930123456 MapAllDTMF=41DTMF MapAllDLA=9 ECOTEL 3G 16.1. Revised: 2011.
  • Page 210: Callback Via Sms

    In the example, all calls to the USA go through the public line: MapAllCB491555=2621201555 MapAllDLA=$place MapAllplace01556=2621101556 MapAllplace001=9001 Restrict26212=@FILE:SMS.log 05 The following SMS text means that the call goes to the destination number 015561111111 via port 26211: CAL#015561111111 ECOTEL 3G 16.1. Revised: 2011.
  • Page 211: Chapter 13 - Sms Gateway

    Your ECOTEL allows you to convert e-mail messages to SMS messages. Send an e-mail to your ECOTEL via SMTP using any e-mail client. The ECOTEL converts the e-mail into an SMS message and sends it to the mobile network. The ECOTEL can be configured so that you receive a confirmation that your text message was sent. The mobile network delivers the message to the recipient and, optionally, informs you that it was delivered.
  • Page 212 Here is the corresponding configuration in the file: MapAllSMS = 20 E-mail content Enter the recipient’s mobile phone number followed by the ECOTEL’s IP address or domain name in the To field in your e-mail client: SMS<mobile number>@<IP address of ECOTEL> SMS<mobile number>@<domain name of ECOTEL>...
  • Page 213 C H A P T E R 1 3 S M S G A T E W A Y If the ECOTEL rejects the SMS message, an e-mail reporting an aborted SMS message will be transmitted to the failed.log sender and the attempt will be entered in the corresponding file with the service indicator 0500.
  • Page 214: Sms To Sms

    1 3 . 4 S E N D I N G A N N O U N C E M E N T S U S I N G E - M A I L Your ECOTEL is able to convert an announcement that has been attached to an e-mail into a voice call. The attach- ment must have the G.711 format.
  • Page 215: Sip Message To Sms

    26202: MapAllplay123456=26202123456 After the call has been successfully established and the announcement read out, the ECOTEL sends an e-mail back to the original sender that contains the keyword play followed by the telephone number in the From field. The entry “connected” appears in the Subject field.
  • Page 216: Sending Automatic Sms Messages For Unconnected Calls

    1 3 . 6 S E N D I N G A U T O M A T I C S M S M E S S A G E S F O R U N C O N N E C T E D C A L L S When the ECOTEL is implemented in a corporate network and connected to a PBX or between a PBX and the out- pabx.cfg...
  • Page 217: Sending The Caller's Oad In An Sms Message

    The following configuration activates a feature whereby the system sends an SMS message to announce a caller’s OAD before the actual call is being put through. The SMS message contains a configurable text and the caller’s OAD so that the mobile user knows who is going to call him through the ECOTEL’s interface. pabx.cfg’s [System]...
  • Page 218: Chapter 14 - Additional Voip Parameters

    The digits/numbers defined here will appear in front of the original DAD as described for the parameter VoipOad below. If the parameter is to be valid in only one direction, you must also set the parameter Voip- DadIn or VoipDadOut . ECOTEL 3G 16.1. Revised: 2011.
  • Page 219 Specifies that the parameter VoipDad is for incoming calls only. If this parameter is not set (default), VoipDad will apply for both directions. VoipDadOut=<string> Specifies that the parameter VoipDad is for outgoing calls only. If this parameter is not set (default), VoipDad will apply for both directions. ECOTEL 3G 16.1. Revised: 2011.
  • Page 220 CLIR, the string will be added to the beginning of the OAD and CLIR will be removed in the signaling. VoipSingleTcpSession=<mode> Enter to send all outgoing VoIP connections in a single TCP session. Enter (default) for an extra TCP session for each VoIP connection. ECOTEL 3G 16.1. Revised: 2011.
  • Page 221 T38. Default VoIPEarlyT38=<mode> Enter to enable T38 before the call has been connected. Enter to enable T38 after the call has been connected. Default yes. ECOTEL 3G 16.1. Revised: 2011.
  • Page 222 VoipCompression. Default No. VoipMCinRLC= <mode> Enter Yes to cause the system to send the media channel capability in the reverse logical channel parameters as part of the H.245 negotiation (default No). ECOTEL 3G 16.1. Revised: 2011.
  • Page 223 Sets the P-Asserted-Identity field in the SIP invite message. The following settings are possible toward SIP: The OAD coming from ISDN is transmitted. <string> The defined string is transmitted A combination of both is possible. Examples: 030* or tel:* or sip:user@carrier.de ECOTEL 3G 16.1. Revised: 2011.
  • Page 224 0, 1 or 2. VoipPrack=<mode> SIP only: Enter to activate Provisional Response Messages in the signaling, as per RFC 3262 "Reliability of Provisional Responses in the Session Initiation Protocol (SIP)". Default is ECOTEL 3G 16.1. Revised: 2011.
  • Page 225: Location Server Parameters

    1 4 . 2 L O C A T I O N S E R V E R P A R A M E T E R S The following parameters can be used in the VoIP profile when the SIP agent wants to register with the ECOTEL.
  • Page 226 The following example creates an account for a user agent with the username 130 and password test130. Authentication occurs with the procedure www: MapAll130=40U1:130 [Voip:U1] VoipDirection=IO VoipIpMask=0x00000000 VoipOwnUser=130 VoipOwnPwd=test130 VoipExpires=300 VoipAuth=www VoipCompression=g711a g711u g729 g729a g729b g729ab VoipSilenceSuppression=no VoipSignalling=1 VoipMaxChan=8 VoipTxM=2 VoipDtmfTransport=0 VoipRFC2833PayloadType=101 VoipMediaWaitForConnect=Tone ECOTEL 3G 16.1. Revised: 2011.
  • Page 227: Routing Parameters

    IP address in the H.323 or SIP protocol stack (not the private IP address). In this case, the public IP address must be defined. Bear in mind that the NAT firewall transmits the ports for signaling and voice data to the ECOTEL’s private IP address. ECOTEL 3G 16.1. Revised: 2011.
  • Page 228: Quality Parameters

    Table 14.7. If your IP network uses diferentiated services, you can also define the DSCP (differentiated services codepoint) for the RTCP packets. The DSCP is the first six bits in the TOS octet. VoipUseIpStack NOTE: must be 0 (default). ECOTEL 3G 16.1. Revised: 2011.
  • Page 229 TCP aging). VoipIntrastar=<mode> Enter to activate the IntraSTAR feature. When the IP connection results in poor quality, an ISDN call is sent to the peer and the voice data is automatically transmitted via ISDN. ECOTEL 3G 16.1. Revised: 2011.
  • Page 230 Some application scenarios require automatic RTP IP address and port recognition for VoIP calls, for example if a firewall or NAT changes the IP address of incoming RTP data. Enter to activate automatic recogni- tion. When is set, RTP packets sources other than those recognized are rejected. Default No. ECOTEL 3G 16.1. Revised: 2011.
  • Page 231 20 - 11.00dB 21 - 12.00dB 22 - 13.00dB 23 - 14.00dB 24 - 15.00dB 25 - 20.00dB 26 - 25.00dB 27 - 30.00dB 28 - 35.00dB 29 - 40.00dB 30 - 50.00dB 31 - 70.00dB ECOTEL 3G 16.1. Revised: 2011.
  • Page 232 The volume of VoIP calls coming from the Ethernet. The range is 0-63. The default value of 32 is 0 dB. VoipInputGain=<num> The volume of VoIP calls coming from ISDN,POTS or mobile. The range is 0-63. The default value of 32 is 0 dB. ECOTEL 3G 16.1. Revised: 2011.
  • Page 233 80%, 4 calls in the setup phase will lower the ASR of the previous 20 calls to 80% and the profile will be blocked. VoipECE=<mode> Enter yes (default) to set ITU G. 168 echo cancellation. Enter no to disable echo cancellation. ECOTEL 3G 16.1. Revised: 2011.
  • Page 234 The following specifications for Quality of Service correspond with RFC791 and RFC1349. Table 14.7 Quality of Service Values Distribution Precedence Description Precedence TOS: 0=normal delay, 1=low delay TOS: 0=normal throughput, 1=high throughput TOS: 0=normal reliability, 1=high reliability ECOTEL 3G 16.1. Revised: 2011.
  • Page 235: Compression Parameters

    The relationship between header and payload benefits the payload when several calls occur simul- taneously. This compression does not result in any loss in voice quality. This feature is possible with a Teles peer and requires the following entries in the VoIP profile: Table 14.8 Customized Parameters: VoIP Compression VoIP Compression Parameters VoipAggRemoteRtpPort=<port>...
  • Page 236: Fax/Modem Parameters

    Defines the protocol used: 0 = TCP 1 = FRF.11 2 = UDP, data-rate management 1 3 = UDP, data-rate management 2 (default) VoipT38ErrorCorrectionMode=<int> Sets the error-correction mode: 0 = Redundancy (default) 1 = Forward error correction ECOTEL 3G 16.1. Revised: 2011.
  • Page 237 3 = T38 version V34 V33 support 2002 ASN1 syntax TPKT enabled. Is needed to send v34 faxes via T38. The following parameters are responsible for setting the modem transport method if a modem connection is de- tected. VoipV21Transport=<mode> =disabled (must be set to 0). VoipV22Transport=<mode> =disabled (default), =bypass. VoipV23Transport=<mode> =disabled (default), =bypass. ECOTEL 3G 16.1. Revised: 2011.
  • Page 238 A D D I T I O N A L V O I P P A R A M E T E R S Table 14.9 Customized Parameters: VoIP Fax (continued) VoIP Fax/Modem Parameters VoipV32Transport=<mode> =disabled (default), =bypass . VoipV34Transport=<mode> =disabled (default), = bypass. ECOTEL 3G 16.1. Revised: 2011.
  • Page 239: Dtmf Parameters

    VoipDtmfTransport=. The same codecs can be configured as for VoipCompres- sion=<list> 1 4 . 8 C A L L F O R W A R D I N G P A R A M E T E R S ECOTEL 3G 16.1. Revised: 2011.
  • Page 240 Must include the configured keyword “MSN” which refers to the number to which incoming calls are forwarded (e.g. “CFU to MSN”). RETVAL_<type>StatusNoDiv=<string> LEX display string for status query when call forwarding is inactive. ECOTEL 3G 16.1. Revised: 2011.
  • Page 241: Chapter 15 - Troubleshooting

    1 5 TR O U B L E S H O O T I N G This chapter discusses problems that you may encounter when operating your ECOTEL and offers solutions. The reasons are listed that may cause the different problems. Every reason is described in detail, the symptoms are iden- tified and suggestions are made for solving the issue.
  • Page 242: Web Interface Is Not Accessible

     Check whether you have access to the system using FTP.  If you cannot access your ECOTEL, the operating system is no longer accessible. In that case you need to contact your service partner for help.  If the system can be accessed but restarts approximately every two minutes, try to solve the problem by taking the following actions: –...
  • Page 243: Ip Address Settings

    1 5 . 1 . 4 F I R E W A L L I S S U E S A N D N A T / P A T S E T T I N G S Very often, firewall settings in your network prohibit access to your ECOTEL. Network address translation (NAT) or port address translation (PAT) issues can also cause connection problems.
  • Page 244: Isdn Access: Dial-In Number Missing Or Wrong

     route.cfg The ISDN dial-in number that has been configured in the is used for other data routings as well. Symptoms  The system cannot be accessed from remote using ISDN. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 245: Isdn Port Not Loaded Correctly / Not Active

    To make sure that there is no problem with the wiring, check the ISDN cable pin assignment. You can do so by looking at the cable colors or by using a cable tester. Please refer to chapter 4.4.2 on page 26 for the correct pin assignment. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 246: Software Update Problems

    FTP client’s command line interpreter and selecting restart. This option depends on your FTP client’s functionality. For a description of the FTP commands, please refer to Table 4.5, “FTP Commands” on page 37. – Check whether the software upload was successful. ECOTEL 3G 16.1. Revised: 1 March 2011.
  • Page 247 TELES AG Informationstechnologien Ernst-Reuter-Platz 8 10587 Berlin, Germany Phone: +49 30 399 28-066 Fax: +49 30 399 28-051 E-mail: sales @ teles.com http://www.teles.com/...

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