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Troubleshooting
If the WPS driver or CAPT driver is installed, either uninstall it or change the driver
port to FILE as follows.
The WPS (Windows Printing System) driver or CAPT (Canon Advanced Printing
Technology) driver may disrupt normal printing.
1
Click Start, then click Settings, then Printers.
For Windows XP, click Start, then select Control Panel, Printers and
Other Hardware, then Printers and Faxes.
2
Display the WPS or CAPT driver properties, then click the Details tab.
3
Change Print to the following port to FILE.
Problems Unique to Windows
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