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Summary of Contents for ATA HiRO GDO-12
- Page 1 GDO-12 High Rolling Door Opener Instruction Manual Conforms to: 4008033 ANSI/CAN/UL325 (Instruction d’Installation) Tested to comply with Part 15 of the FCC Rules MODELS: GDO-12V1AM FOR LIGHT-DUTY COMMERCIAL DOOR USE ONLY Doc # 160417_02 Part # 87515 Released 22/02/21...
- Page 2 GDO-12V1 HIRO Installation Manual...
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Page 3: Table Of Contents
© Copyright 2019 GDO-12 High Roll Up Garage Door Opener Contents 1. Safety Information 6.6 Safety Testing & Auto-Close 6.6.1 Testing Close Cycle 2. Sécurité 6.6.2 Testing Open Cycle 3. System Specifications 6.6.3 Auto-Close 4. Kit Contents 6.7 Coding Transmitters 5. -
Page 4: Safety Information
1. Safety Information Please read these important safety rules WARNING! It is vital for the safety of persons to follow all instructions. Failure to comply with the installation instructions and the safety warnings may result in serious personal injury and/or property and These safety alert... -
Page 5: Sécurité
© Copyright 2019 2. Sécurité Lisez attentivement ces règles de AVERTISSEMENT ! pour la sécurité des sécurité. usagers, il est essentiel de suivre toutes les instructions. Le non- respect des instructions d’installation et des avertissements de sécurité peut causer de pictogrammes indiquent consigne... -
Page 6: System Specifications
3. System Specifications Technical Specifications GDO-12V1AM Input voltage 120V Frequency 60Hz Current (max): Maximum pull force 400N Type of door: Rolling Sheet Door Max curtain weight: 352 lbs Maximum door area (wind-lock): 236ft Maximum door area: 301ft Door must be well balanced and able to be operated by hand, as per warranty conditions and standard UL 325 Minimum sideroom ”... -
Page 7: Kit Contents
© Copyright 2019 4. Kit Contents REGISTRATION CARD Fig.4.1 4.1 Kit Contents ITEM DESCRIPTION GDO-12 POWER DRIVE UNIT JANUS INTERNAL GEAR ADAPTOR HEX SERRATION HEAD SCREW M6 X 20 SAFETY BEAM KIT PREMIUM WALL CONTROL REMOTE CONTROL TRANSMITTER LOCKING BAR COVERS GUIDE PACK VR12 SCREW-EYE PLASTIC WALL PLUG 6.9 X 25 (1”) -
Page 8: Operator Safety & Security
5. Operator Safety & Security 5.1 Your Door CAN NOT be used by the opener when: MANUAL RELEASE a. There is a locking device installed. b. There is a power failure. 5.2 Your Door CAN be used when: WARNING! When operating the manual a. -
Page 9: Installation Instructions
© Copyright 2019 6. Installation Instructions IMPORTANT INSTALLATION INSTRUCTIONS. WARNING - To reduce the risk of severe injury or death: (1) READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS. (2) Install only on a properly operating and balanced sheet door. An improperly balanced door has the potential to inflict severe injury. -
Page 10: Pre-Installation Requirements
6.1 Pre-Installation Requirements WARNING! It is vital for the safety of persons to follow all instructions. Failure to comply with the installation instructions and the safety warnings may result in serious personal injury and/or property and remote control opener damage. AVERTISSEMENT! pour la sécurité... -
Page 11: Door Preparation
© Copyright 2019 6.2 Door Preparation 6.2.1 Preparation a. Check the door’s operation: The door must travel smoothly and be easy to operate by hand. Adjust any tight or twisted guides. iii. Clean the guides if there is any oil or wax present using a suitable white spirit. The only lubricant suitable for use on door guides is silicon spray. -
Page 12: Fitting The Opener
6.3 Fitting the Opener 6.3.1 Mounting The Opener a. Check the drive gear rotates freely, by pulling the string handle down (there will be a click) to disengage opener. Then move the forks from side to side by hand b. Slide the opener over the door axle and into the drum of the door (Fig. -
Page 13: Safety Beam Installation
© Copyright 2019 6.4 Safety Beam Installation IMPORTANT NOTE: The Safety Beam must be installed and connected before the travel limits are set. ATTENTION: Le faisceau de sécurité doit être installé et connecté avant de définir les fins de course. 6.4.1 Safety Infra-Red Beam Kit (P/N 62047) A Safety Beam extends across the door opening. -
Page 14: Setting Speed And Limits
6.5 Setting Speed and Limits 6.5.1 Set the Limit Positions and adjust drive speed: The Limit Positions can vary due to site conditions, such as uneven ground. When setting the Close limit, ensure the position is when the door makes first contact with the ground. Alternatively for the Open limit the position should be at the height of the garage opening. -
Page 15: Safety Testing & Auto-Close
© Copyright 2019 6.6 Safety Testing & Auto-Close 6.6.1 Testing Close Cycle CAUTION: Take care when testing the safety obstruction force. Excessive force may cause serious a. Press the OPEN button to open the door. personal injury and/or property damage can result b. -
Page 16: Coding Transmitters
6.7 Coding Transmitters TRANSMITTERS COMPLIANCE STATEMENT TRANSMITTERS COMPLY WITH ALL UNITED STATES AND CANADIAN LEGAL REQUIREMENTS AS OF THE DATE OF MANUFACTURE. TO COMPLY WITH FCC PART 15 AND OR RSS 210 INNOVATION, SCIENCE AND ECONOMIC DEVELOPMENT CANADA RULES, ADJUSTMENT OR MODIFICATIONS OF THIS RECEIVER AND / OR TRANSMITTER ARE PROHIBITED, EXCEPT FOR CHANGING THE CODE SETTING OR REPLACING THE BATTERY. -
Page 17: Transmitter Button To Operate Door
© Copyright 2019 6.7 Coding Transmitters 6.7.1 Remote Control Transmitter Button to Operate Door GDO-12 HiRo can store up to sixty four (64) transmitters in its memory. a. Press the MODE button to highlight the CODE LED. b. Press OPEN or CLOSE buton until BLUE CLOSE, RED STOP/SET and GREEN OPEN LEDs are on. -
Page 18: Selecting The Function To Be Coded
6.7 Coding Transmitters If a Remote Control Transmitter is already coded into the opener, additional Remote Control Transmitters can be coded without being in direct contact with the opener’s wall console unit. NOTE: Only the function of the existing Remote Control Transmitter button can be assigned to a new Remote Control Transmitter. -
Page 19: Operation Instructions
© Copyright 2019 7. Operation Instructions IMPORTANT SAFETY INSTRUCTIONS WARNING! TO REDUCE THE RISK OF SEVERE INJURY OR DEATH: (1) READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS. (2) NEVER LET CHILDREN OPERATE OR PLAY WITH DOOR CONTROLS. KEEP THE REMOTE CONTROL AWAY FROM CHILDREN. (3) ALWAYS KEEP THE MOVING DOOR IN SIGHT AND AWAY FROM PEOPLE AND OBJECTS UNTIL IT IS COMPLETELY CLOSED. -
Page 20: How To Use Your Operator
7.1 How to Use Your Operator For maximum efficiency of your operator, your garage door must be in good operating condition. An annual service of your garage door by door professional is recommended. CAUTION: Activate the operator only when the door is WARNING! This operator has a grounding type plug in full view, free of obstructions and with the operator and there are no user serviceable parts inside this... -
Page 21: User Operating Controls
© Copyright 2019 7.2 User Operating Controls Button Function 1. BLUE DOWN ARROW Close Button 2. RED STOP/SET Stop / Set Button 3. GREEN UP ARROW Open Button 4. MODE Mode Selection Button 7.3 Door Status Indicators Door Status Indicators OPEN LED (green) CLOSE LED (blue) STOP (red) -
Page 22: Disposal Of Batteries
7.4 Disposal of Batteries 7.4.1 Correct Disposal of Batteries: Button Batteries contain toxic materials and should never be disposed of in the trash WARNING! Button cell lithium batteries MUST have their battery terminals covered BEFORE placing them in the box for shipping. -
Page 23: User Maintenance Instruction
© Copyright 2019 8. User Maintenance Instruction WARNING! Safety Testing procedures CAUTION: Frequently examine the installation, in MONTHLY in Section 6.8 to ensure garage door is fit particular cables, springs and mountings, for signs of for use. wear, damage or imbalance. DO NOT USE if repair or adjustment is needed since a fault in the installation or an AVERTISSEMENT! Appliquez les procédures de test de incorrectly balanced door may cause injury. -
Page 24: Troubleshooting
9. Troubleshooting Symptom Possible cause Remedy The opener does not work Garage door in poor condition e.g. springs may Check the door’s operation - see monthly maintenance from the Remote Control be broken (Section 8) Transmitter The opener does not have power Plug a device of similar voltage (e.g. -
Page 25: Appendix
© Copyright 2019 10. Appendix A - Adjustment Mode Parameters Adjustment Mode Adjustments can be made to functions such as Light times, Auto Close functions etc. LAMP LED = Adjust light time AUX LED = Adjust Aux Output time / mode A/C LED = Adjust STD Auto-close time A/C &... -
Page 26: C - Led Status
Appendix C - LED Status Operation indicators The below table displays the status of the opener when LEDs are activated. LED Indicators Status CODE LED Flickers with transmitter activity or indicating transmitter may not be coded to the opener. Indicates the opener is in Limit Set Mode LIMIT LED SPANNER LED Indicates the opener is in Adjustment Mode... -
Page 27: D - Setting Limits Via Transmitter
© Copyright 2019 Appendix D - Setting Limits via Transmitter The GDO-12 HiRo™ has the ability to set travel limits using a Remote Control Transmitter, allowing free movement around the garage to better assess the Button 1 Button 2 desired limit positions. In order to use a Remote Control Transmitter, it must (Inch Open) (Set) first have at least one of its buttons coded to the door controller. -
Page 28: E - Additional Transmitter Functions
Release the RED STOP/SET button. Transmitter to operate the door. f. Press the Remote Control Transmitter button to test. Automatic Technology America 3626 North Hall Street, Suite 610, Dallas, TX 75219, United States of America P: +1 800 934 9892 W: www.ata-america.com...
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Questions and answers
new door one week old. door is jammed shut blue "close" button wont change, unable to pull manual release
better photo of unit
To fix a jammed ATA HiRO GDO-12 door with a stuck blue "close" button and manual release:
1. Disengage the Opener: Pull the manual release string handle down until you hear a click. This disengages the opener, allowing manual operation.
2. Check Drive Gear Movement: Move the drive forks from side to side by hand to ensure the drive gear rotates freely.
3. Re-Engage the Opener: Slide the opener back into position, ensuring the internal gear is pushed in fully without obstructing the door curtain.
4. Secure the Opener: Tighten the supplied nuts on the clamp assembly evenly to 40Nm torque.
5. Reset the System: Reconnect power but do not switch it on immediately. Secure the power cord away from moving parts.
6. Test Operation: If the blue "close" button remains stuck, try recoding the remote by following the transmitter coding procedure:
- Press the MODE button to highlight the CODE LED.
- Press the OPEN or CLOSE button until all indicator LEDs are on.
- Hold the STOP/SET button to enter code set mode.
- Press the transmitter button for 2 seconds, release, then repeat.
- Release the STOP/SET button.
7. Check for Obstructions: Ensure nothing is blocking the door path that could be causing the jam.
8. Consult a Technician: If the issue persists, seek professional assistance.
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Mr. Anderson ..Thanks for rapid answer. I got it fixed.
Door is in open position. Press open and door starts to oclose beeps once and stops
The ATA HiRO GDO-12 door beeps once and stops closing when the open button is pressed because the door is obstructed when closing. According to the manual, when the door encounters an obstruction while closing, the CLOSE LED flashes, and the door will stop moving.
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