Ross ACO-4500 User Manual
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Ross ACO-4500 User Manual

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ACO-4500 User Guide

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  • Page 1 ACO-4500 User Guide...
  • Page 2 Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and empowers our employees. I hope you enjoy reading it below. If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at solutions@rossvideo.com.
  • Page 3 Ross Video. While every precaution has been taken in the preparation of this document, Ross Video assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
  • Page 4 Maintenance/User Serviceable Parts Routine maintenance to this Ross Video product is not required. This product contains no user serviceable parts. If the module does not appear to be working properly, please contact Technical Support using the numbers listed under the “Contact Us”...
  • Page 5 Company Address Ross Video Limited Ross Video Incorporated 8 John Street P.O. Box 880 Iroquois, Ontario, K0E 1K0 Ogdensburg, New York Canada USA 13669-0880 General Business Office: (+1) 613 • 652 • 4886 Fax: (+1) 613 • 652 • 4425 Technical Support: (+1) 613 •...

  • Page 7: Table Of Contents

    Accessories and Options ............................18 Standard Accessories ............................18 Rack Mount Installation ............................18 Installing the ACO-4500 into a Rack Unit ......................18 Installing the Rear Support Brackets ........................18 Connecting an SRG-4500 to an ACO-4500 ......................19 Connecting the Primary SRG-4500 to the ACO-4500 ..................19 Connecting the Backup SRG-4500 to the ACO-4500 ..................
  • Page 8 Signals .................................29 Getting Started General Usage ................................31 Launching DashBoard ............................31 Enabling a Connection in DashBoard ........................31 Accessing the ACO-4500 Interfaces in DashBoard ....................32 Operating Basics ..............................32 Operating Mode ..............................33 Fault Reporting ..............................33 Front Panel Menu System Navigating the Panel Menu System ........................35 Menu Trees ................................35...
  • Page 9 RS232 Connector ..............................60 Breakout Cable ..............................60 Pin Views of Chassis Connectors ........................61 Calibration Procedure Disclaimer ................................63 Calibrating the ACO-4500 ............................. 63 Service Information User Maintenance ..............................65 General Care ................................ 65 Exterior Cleaning ..............................65 Preventive Maintenance ............................65 Servicing ................................
  • Page 10 • Contents ACO-4500 User Guide (v3.0)

  • Page 11: Introduction

    Introduction This guide covers the installation, configuration, and use of the ACO-4500 Master Reference and Test Signal Generator. The following chapters are included: • “Introduction” summarizes the guide and provides important terms, and conventions. • “Before You Begin” provides a brief product overview and installation requirements for the ACO-4500.

  • Page 12: Menu Sequences

    IP Address, Subnet Mask, and Gateway for your ACO-4500. Contacting Technical Support At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.

  • Page 13: Before You Begin

    ACO-4500 also provides internal termination for unswitched BNC inputs. The ACO-4500 includes 12 channels in a 1U rack. Each BNC channel consists of a Primary Input, a Backup Input, and an Output. All BNC channel relays switch in unison upon fault detection in any active BNC channel, front-panel command, or remote command.

  • Page 14: Features

    • Ethernet (100-BaseT) interface remote control • No fans • All Configuration settings performed through DashBoard • Tight integration with SRG-4500 Functional Block Diagram This section provides the functional block diagram that outlines the workflow of the ACO-4500. Primary Input RELAY Output Secondary Input...

  • Page 15: Hardware Overview

    You need to press the button a suitable number of times to get back to the stand-by screen (the one with the Ross Video logo, one press back from the top level menu).
  • Page 16 Dangerous high voltages are present within the unit. The ACO-4500 operates from an AC line frequency of 48Hz to 63Hz, over the range of 85VAC to 250VAC, without the need for user configuration. Refer to the chapter “Technical Specifications” on page 55 for additional information on power and environment requirements.

  • Page 17: Physical Installation

    Physical Installation If you have questions pertaining to the installation of ACO-4500, please contact us at the numbers listed in the section “Contacting Technical Support”. Our technical staff is always available for consultation, training, or service. For More Information on...

  • Page 18: Accessories And Options

    Rack Mount Installation You can install the ACO-4500 into an equipment rack. It is recommended to use the rack mount kit and to loom the cables so that they do not introduce extra weight or twisting force on the front panel rack mountings or rear panel connectors.

  • Page 19: Connecting An Srg-4500 To An Aco-4500

    Connect one end of the Interface Cable (4400CR-100-01) to the BALANCED connector on the primary SRG-4500 rear panel. Connect the other end of the same Interface Cable to the bottom 30-pin Connector on the ACO-4500 rear panel. Refer to Figure 4.2.

  • Page 20: Connecting The Backup Srg-4500 To The Aco-4500

    Connect one end of the Interface Cable (4400CR-100-01) to the BALANCED connector on the Backup SRG-4500 rear panel. Connect the other end of the same Interface Cable to the top 30-pin Connector on the ACO-4500 rear panel. Refer to Figure 4.3.

  • Page 21: Before You Begin

    Installing the Breakout PCB on the Rack Tray The Breakout PCB for the ACO-4500 enables you to cable a Primary SRG-4500 and a Backup SRG-4500 to the ACO-4500 and provide access to the AES, DARS, and Analog Audio connections on balanced 3-pin connectors.

  • Page 22: Installing The Breakout Pcb Into The Rack Frame

    The Tray installs between the rear support brackets so that the 30-pin connector is aligned with the middle 30-pin connector on the ACO-4500 rear panel. This section outlines how to affix the tray to the rear support brackets. To install the Breakout PCB in the rack frame Position the Breakout PCB and Tray behind the ACO-4500 in the rack frame (Figure 4.5) while ensuring to:...

  • Page 23: Cabling The Breakout Pcb To The Aco-4500

    The Breakout PCB connects to the ACO-4500 rear panel via the provided Interface Cable (4400CR-100-01) and the middle 30-pin on the ACO-4500 rear panel. This cable type has red and violet wires, and two 30-pin Connectors. To connect the Breakout PCB to the ACO-4500 Connect one end of the Interface Cable to the connector on the Breakout PCB.

  • Page 24: Connecting Power To The Aco-4500

    Once the cables are wired to the connectors, install the connectors on the terminal blocks of the Breakout PCB. Connecting Power to the ACO-4500 The ACO-4500 operates from a single-phase power source with the neutral conductor at or near earth ground. The line conductor is fused for over-current protection. A protective ground connection through the grounding conductor in the power cord is essential for safe operation.

  • Page 25: Functional Check Procedures

    Functional Check Procedures Perform the following procedures if you are operating the ACO-4500 for the first time (to verify that the ACO-4500 shipped without damage), or you suspect that the ACO-4500 is not working properly. This chapter will guide you through the steps required to check the operation of the ACO-4500. The most common...
  • Page 26 Check that no error messages appear on the LCD display.  You may see a message that relates to missing inputs. This will be because the ACO-4500 is configured to monitor more channels than you currently have signals connected. If you are sure that you want to cancel the message and continue with the procedure, press the once.

  • Page 27: Initial Configuration

    Ross Video logo). This will save any changes that you have made to the non-volatile memory. Initial Configuration The ACO-4500 should arrive configured to a “factory default” condition, i.e. all channels set for Type = Color Black, Operational Mode = Automatic, Output = Primary.

  • Page 28: Normal Operation (No Faults)

    Select “Operational Mode” = < Auto >. Loss of the Primary Signal From the “Top Level” menu: Press the [Back] button once to enter the Stand-By screen - “Ross Video” Logo. Disconnect the Primary input signal (Composite Video).  The channel output automatically switches to the Backup input signal (Analog Color Black), and a fault indication appears on the display.

  • Page 29: Operational Configuration

    Power The ACO-4500 will automatically switch to the Primary inputs whenever it loses power. So, you should connect the Backup SRG-4500 and one mains input on the ACO-4500 to the same power source, and connect the Primary SRG-4500 (and the second mains input on the ACO-4500) to a second power source.
  • Page 30 Table 5.1 ACO-4500 Channel Configuration Channel Channel Type Signal Attached 30 • Functional Check Procedures ACO-4500 User Guide (v3.0)

  • Page 31: Getting Started

    Keep the following in mind when using DashBoard to communicate with the ACO-4500: • The ACO-4500 is always configured as a fixed IPv4 device using the menu system accessible on the front panel. • The menu structure is System Setup menu > Network menu.

  • Page 32: Accessing The Aco-4500 Interfaces In Dashboard

    In the example above, the user selected the Configuration tab. Operating Basics The ACO-4500 can be thought of as an automatic multi-pole switch that actuates whenever an error is detected in any BNC signal channel. All channels will switch at the same time.

  • Page 33: Operating Mode

    Operating Mode The ACO-4500 can be operated in one of two modes, selected from within the menu system. The options are either Auto or Manual control. • Auto — the ACO-4500 will automatically switch if a fault is detected. • Manual — the ACO-4500 will switch only when the operator manually selects between Primary and Backup.
  • Page 34 34 • Getting Started ACO-4500 User Guide (v3.0)

  • Page 35: Front Panel Menu System

    Front Panel Menu System The ACO-4500 provides the user with a menu interface on the chassis to control the functions and options of the unit. Navigating the Panel Menu System The menus can always be viewed on the front panel LCD display, and optionally “in-vision” in an on-screen-display (OSD) viewable on any pattern output.

  • Page 36: Main Menu

    Audio Type Audio Figure 7.4 Main Menu Example Operational Modes This menu line displays the current mode of operation of the ACO-4500. The options for the field are: Auto, Manual. 36 • Front Panel Menu System ACO-4500 User Guide (v3.0)

  • Page 37: Output

    Figure 7.5 provides an example of the Signal Strength Menu. Channel # = BOK X Figure 7.5 Signal Strength Menu Example The Signal Strength Menu provides a graphical view of the amplitude of all signals connected to the ACO-4500. ACO-4500 User Guide (v3.0) Front Panel Menu System • 37...

  • Page 38: Channel Configuration Menu

    No Measurement Figure 7.6 Channel Configuration Menu Example The Channel Configuration Menu allows the user to configure each BNC channel to monitor the incoming signal according to the selected signal type. 38 • Front Panel Menu System ACO-4500 User Guide (v3.0)

  • Page 39: Installation Scenarios

    Configuration Menu” lines, all set to their relevant signal types. Another scenario is one where more signals are required to be switched than monitored. On the ACO-4500, when a fault occurs, ALL channels switch, regardless of how many inputs are populated or configured. So, for this case, the user can either: •...

  • Page 40: Temperature Reports

    +3v3 Regulator 42 Depending on the exact configuration and options in the ACO-4500, one or more of the sensors might not be installed. In this case, the description in the relevant line appears as seen in Figure 7.8. These menu lines report the power cycle counts and “in service”...
  • Page 41 Figure 7.9 Event Report Menu Example The Event Report provides access to the last 99 events recorded by the ACO-4500. These events may relate to normal expected functionality or to systemic errors. This information might be useful in monitoring and diagnosing a system problem outside the ACO-4500, or a reliability problem within the ACO-4500.

  • Page 42: System Report

    ACO-4500. ACO-4500 192.xxx.xxx.xxx This field reports the user programmed Ethernet IP Address of the ACO-4500. The options in the sub-fields appear as: 0 through 255. Frame Serial Number Field This field reports the serial number for the ACO-4500.

  • Page 43: Configuration Menu

    Event Warnings Figure 7.11 Configuration Menu Example The Configuration Menu provides access to features that determine the functionality of the ACO-4500 not otherwise covered by other menu settings. These options are typically set up during the system commissioning of the ACO-4500 and thereafter are unlikely to be changed.

  • Page 44: Network Menu

    The minimum allowable number is 1; the maximum number is 12. Recover from Fault This menu row allows the user to determine how the ACO-4500 will recover after a fault is rectified. The options are: • Never — never recover •...

  • Page 45: Dashboard Menu

    IP addresses, etc., that will need to be programmed within this menu. IP Address This menu line allows the user to enter the pre-determined IP address of the ACO-4500. The options in the sub-fields are: 000 through 255 where 000" is the default “no action” setting.
  • Page 46 The DashBoard Menu displays information relating to communications between the ACO-4500 and the external PC-based Remote Control Program. Port This menu line allows the user to set the Ethernet Port through which the ACO-4500 communicates with the external PC-based Remote Control Program. The options in the sub-field are: 5253 (default), and 6666.

  • Page 47: Calibration Menu

    You can then store this list in a safe place. On no account should the user attempt to alter any of these settings without proper authorization from Ross Video Limited.

  • Page 48: P Nsig, B Nsig

    The “Fail=nnnn” sub-field displays the recorded value for the level of the reduced amplitude signal that will be used to determine whether the input signal is too low or has failed completely. Table 7.3 Channel Calibration Primary Backup Channel NSig Fail NSig Fail 48 • Front Panel Menu System ACO-4500 User Guide (v3.0)

  • Page 49: Troubleshooting

    Safety Notices to Service Personnel” that accompanied your unit. Troubleshooting Checklists In the event of problems with your ACO-4500, the following basic troubleshooting checklist may help identify the source of the problem. If the unit still does not appear to be working properly after checking all possible causes, please contact your Ross Video products distributor, or the Technical Support department at the numbers listed under the section “Contacting Technical Support”.

  • Page 50: Moving The Handle On The Ps-4500

    Affix the PSU faceplate to the PS-4500 module using the screws from step 1. Removing the Front Faceplate The faceplate is affixed to the main chassis via the rare-earth magnet mounted on the PS-4500 handle closest to the rack unit ears. 50 • Troubleshooting ACO-4500 User Guide (v3.0)

  • Page 51: Removing The Failed Ps-4500

     Performing a software upgrade to the ACO-4500 requires the unit to be rebooted, and may be off-line for several minutes. Ensure that your system is not in use.

  • Page 52: Before You Begin

    The Ross System Update dialog opens. Set the IP Address and IP Mask fields to the values for the ACO-4500 you want to upgrade. Note that all octets must be entered as 3-digits. For example, 255.0.0.0 should be entered as 255.000.000.000.
  • Page 53 Click Open File to display the Open File dialog. b. Select the relevant “*.ata” file. c. Click OK to load the file into the Ross System Update Tool and close the Open File dialog. d. Click Send to Device.
  • Page 54 54 • Troubleshooting ACO-4500 User Guide (v3.0)

  • Page 55: Technical Specifications

    “Environment Characteristics” on page 57. • The ACO-4500 must have a warm-up period of at least 20 minutes. • The ACO-4500 must have been calibrated and adjusted at an ambient temperature between +20°C and +30°C at an altitude of less than 2000m.

  • Page 56: Balanced (Unmonitored Channels, Relay Changeover)

    IEEE 802.31-1990 10BASE-T Compliance IEEE 802.3u-1995 100BASE-TX AC Power Source Table 9.5 Technical Specifications — AC Power Source Category Performance Requirement Notes Operational Voltage 120-230VAC, 50-60Hz Range Absolute Limits 90-264VAC, 47-63Hz Voltage Range 56 • Technical Specifications ACO-4500 User Guide (v3.0)

  • Page 57: Clearance Requirements

    Operating 20% to 80% relative humidity (%RH) at up to +40°C (non-condensing) Non-operating 5% to 90% relative humidity (%RH) at up to +60°C Altitude Operating To 2,000m (6,561ft) Non-operating To 12,192m (40,000ft) ACO-4500 User Guide (v3.0) Technical Specifications • 57...
  • Page 58 Vibration Operating 2.65m/s2 (0.27Grms), 5Hz to 500Hz 10 minutes per axis, three axes Non-operating 22.3m/s2 (2.28Grms), 5Hz to 500Hz 10 minutes per axes, three axes Shock Non-operating 294m/s2 (30G), half-sine, 11ms duration 58 • Technical Specifications ACO-4500 User Guide (v3.0)

  • Page 59: Connector Pinouts

    This chapter lists the pinouts of various multi-way connectors available on the ACO-4500. Specifications are subject to change without notice. Balanced Signal Connectors Table 10.1 applies to the three 30-pin, Molex® 2mm micro-clasp connector located on the ACO-4500 rear panel. Table 10.1 Balanced Pinouts Signal/Function...

  • Page 60: Pin Views Of Connectors

    Table 10.3 provides the pinouts for the RS232 breakout cable and can be used for the following connector types: • 10-pin connector Molex® 2mm MicroClasp™ series socket (female) • 9-pin connector, D-type, plug (male) Table 10.3 RS232 Breakout Cable 10-Pin D9 Plug Micro-clasp Signal/Function (Male) Ground Ground RS232 - RX 60 • Connector Pinouts ACO-4500 User Guide (v3.0)

  • Page 61: Pin Views Of Chassis Connectors

    GP Output 2 - Open Collector ONAIR - Open Collector Ground Pin Views of Chassis Connectors Connectors are Molex™ Micro Clasp 2mm series. Figure 10.3 Chassis Connectors (Molex Figure 10.4 Mating Connectors (Molex #51353-1000) #55959-1030) ACO-4500 User Guide (v3.0) Connector Pinouts • 61...
  • Page 62 62 • Connector Pinouts ACO-4500 User Guide (v3.0)

  • Page 63: Calibration Procedure

    They should not normally require re-configuration during service. In some cases, specific test equipment or even custom apparatus is required to perform calibration and configuration. On no account should the user attempt to alter any of these settings without proper authorization from Ross Video Limited.
  • Page 64  In the event of a procedural error, simply use the back button to return to the start of the current channel calibration. 64 • Calibration Procedure ACO-4500 User Guide (v3.0)

  • Page 65: Service Information

    Servicing The ACO-4500 should require little or no in-service maintenance to the installed electronics. Provided the measures outlined in the section “Preventive Maintenance” on page 65 are adhered to, the product should perform for several years without any major user intervention.

  • Page 66: Service Safety Overview

    If your problem cannot be resolved, contact Ross Video for further advice. If you ordered a Service Option, then removing the unit from the bay and returning it to Ross Video for updating will provide the user with the opportunity to inspect the unit for any problems relating to the operating conditions/environment.

  • Page 67: In Case Of Problems

    A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping instructions, should you wish our factory to repair your ACO-4500. If required, a temporary replacement frame will be made available at a nominal charge. Any shipping costs incurred will be the responsibility of you, the customer. All products shipped to you from Ross Video Limited will be shipped collect.
  • Page 68 68 • Service Information ACO-4500 User Guide (v3.0)

  • Page 69: Glossary

    • “GLONASS” refers to the Global Navigation Satellite System. • “GPS” refers to global positioning system. • “Operator” and “User” refer to the person who uses ACO-4500. • “RF interference” refers to radio frequency interference • “System” and “Video system” refer to the mix of interconnected production and terminal equipment in your environment.
  • Page 70 70 • Glossary ACO-4500 User Guide (v3.0)

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4500dr-204-03

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