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SRG-4400 Master Reference and Test Signal Generator User Manual...
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Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and empowers our employees. I hope you enjoy reading it below. If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at solutions@rossvideo.com.
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Important Regulatory and Safety Notices to Service Personnel Before using this product and nay associated equipment, refer to the “Important Safety Instructions” listed below to avoid personnel injury and to prevent product damage. Product may require specific equipment, and/or installation procedures to be carried out to satisfy certain regulatory compliance requirements.
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Support using the numbers listed under the “Contact Us” section on the last page of this manual. This Ross Video product is covered by a generous 3-year warranty and will be repaired without charge for materials or labor within this period. See the “Warranty and Repair Policy” section in...
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If you need more information on the collection, re-use, and recycling systems, please contact your local or regional waste administration. You can also contact Ross Video for more information on the environmental performance of our products. This product is classified under Category 3, IT and Telecommunications Equipment, and is...
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Company Address Ross Video Limited Ross Video Incorporated 8 John Street P.O. Box 880 Iroquois, Ontario, K0E 1K0 Ogdensburg, New York Canada USA 13669-0880 General Business Office: (+1) 613 • 652 • 4886 Fax: (+1) 613 • 652 • 4425 Technical Support: (+1) 613 •...
Installing the Breakout PCB on the Rack Tray ............. 2-7 Installing the Breakout PCB into the Rack Frame ..........2-7 Connecting the Breakout PCB to the SRG-4400 ..........2-8 Cabling the Connectors on the Breakout PCB ............2-9 Connecting Power......................2-10 Replacing a Power Supply...................
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This is PRIMARY, so never poll................. 5-55 Option Enable Menu ......................5-57 Calibration Menu ....................... 5-59 Disclaimer......................5-60 Troubleshooting Troubleshooting Checklist ....................6-2 Equipment Checklist ......................6-3 Contacting Ross Video Technical Support ................6-4 ii • Contents SRG-4400 User Manual (Iss. 06)
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525i Test Patterns....................... 11-2 625i Test Patterns....................... 11-4 720p Test Patterns......................11-6 1035i Test Patterns......................11-8 1080i and 1080PsF Test Patterns..................11-10 1080p Test Patterns......................11-12 Connecting via DashBoard General Usage........................12-2 SRG-4400 User Manual (Iss. 06) Contents • iii...
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Before You Begin ......................14-2 System Requirements......................14-3 Cable, Antenna, and Amplifier Combinations ............ 14-3 Installing the GPS Antenna....................14-4 Connecting the SRG-4400 to the GPS Antenna ..............14-6 Connection without a Line Amplifier..............14-6 Connection with a Line Amplifier ............... 14-7 Operation..........................14-8 Locking the SRG-4400 to GPS................
Ross Video customers! Should you have a question pertaining to the installation or operation of your SRG-4400, please contact us at the numbers listed on the back cover of this manual. Our technical support staff is always available for consultation, training, or service.
Overview The SRG-4400 is designed for high stability Master Sync operation. The product can provide a wide range of accurate reference signals including analog composite video, analog composite black-burst, tri-level sync, SD, HD and 3G serial digital (SDI) video, and SD, HD, and 3G SDI black.
Functional Block Diagrams This section provides the functional block diagrams that outline the workflow of the SRG-4400. Inputs, and Audio Generator Genlock Video Audio Clocks Reference (Color Black, Balanced Outputs ANLG Audio Video Clocks Tri-sync, VITC) 44.1KHz Output Audio Clocks...
3G / HD / SD SDI MAIN MODULE +12V Input RS-232 / GPIO MODULE AES & DARS Pulses / Word Clock SRG-4400 10MHz SUB-MODULE 10MHz In Analog Audio Figure 1.6 Signal Processing SRG-4400 User Manual (Iss. 06) Introduction • 1–5...
“GLONASS” refers to the Global Navigation Satellite System. • “GPS” refers to global positioning system. • “Operator” and “User” refer to the person who uses SRG-4400. • “RF interference” refers to radio frequency interference • “System” and “Video system” refer to the mix of interconnected production and terminal equipment in your environment.
Physical Installation In This Chapter This chapter provides instructions for installing the SRG-4400. The following topics are discussed: • Before You Begin • Initial Product Inspection • Operating Environment Requirements • Rack Mount Installation • Installing the Breakout PCB •...
Unpacking Unpack each SRG-4400 you received from the shipping container and ensure that all items are included. If any items are missing or damaged, contact your sales representative or Ross Video directly.
2. Remove the instrument from the shipping carton. 3. Check that the SRG-4400 has not been damaged in transit. The exterior should not have any scratches or impact marks. Prior to shipment the SRG-4400 is thoroughly inspected for mechanical defects.
“Specifications” on page 7-1. The SRG-4400 requires 50mm (2”) of side clearance for counter top use. Also, ensure sufficient rear clearance, e.g. 75mm (3”), so that cables are not compromised. The SRG-4400 does not currently have an internal fan to assist with ventilation or cooling.
In some cases, (mobile trucks, etc.) it may be desirable to also support the rear of the SRG-4400. The rear support bars can be attached to the SRG-4400 in six possible positions. (Figure 2.1)
Installing the Breakout PCB The Breakout PCB for the SRG-4400 enables you to cable a Primary SRG-4400 and a Backup SRG-4400 to an ACO-4400A but still retain access to the AES, DARS, and Analog Audio connections on balanced 3-pin connectors.
BALANCED 30-pin connector on the SRG-4400 rear panel. This section outlines how to affix the tray to the rear support brackets. To install the Breakout PCB in the rack frame 1. Position the Breakout PCB and Tray behind the SRG-4400 in the rack frame (Figure 2.3) while ensuring to: •...
Brackets of the SRG-4400. Refer to Figure 2.3. Connecting the Breakout PCB to the SRG-4400 The Breakout PCB connects to the SRG-4400 rear panel via the provided Interface Cable (4400CR-100). This cable type has red and violet wires, and two 30-pin Connectors.
2. Connect the other end of the same Interface Cable to the BALANCED Connector on the SRG-4400 rear panel. Refer to Figure 2.4. Cabling the Connectors on the Breakout PCB The Breakout PCB provides a series of 3-pin terminal blocks with removable connectors that provides access to the AES, DARS, and Analog Audio connections.This section outlines the...
Connecting Power The SRG-4400 operates from a single-phase power source with the neutral conductor at or near earth ground. The line conductor is fused for over-current protection. A protective ground connection through the grounding conductor in the power cord is essential for safe operation.
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Secure the power supply into its slot via the provided screws. 6. Position the faceplate over the power supplies. 7. Secure the faceplate on the chassis using the provided screws. ACO-4400A AUTO CHNG Figure 2.11 Re-installing the Faceplate SRG-4400 User Manual (Iss. 06) Physical Installation • 2–11...
Accessories and Options This section lists the standard accessories that ship with the SRG-4400 and the available software options that you can purchase. Standard Accessories The following accessories are shipped with the SRG-4400. User Documentation Disc A Documentation Resources disc was included with your SRG-4400.
Functional Check Procedures In This Chapter Perform the following procedures if you are operating the SRG-4400 for the first time (to verify that the SRG-4400 shipped without damage), or you suspect that the SRG-4400 is not working properly. The following topics are discussed: •...
The following procedures will guide you through the steps required to check the operation of the SRG-4400. The most common scenarios will be explored to enable the user to familiarize themselves with the operation of the unit. Although some steps are included which suggest cycling through menu options in order to check operation, this is not mandatory - a simple check for presence or absence of a signal will suffice.
This is especially true of the Calibration menu, where settings relating to the fundamental operation of each individual SRG-4400 are stored. If memory corruption occurs, some or all of the settings may need to be re-instated.
The following procedures will systematically progress through all of the outputs available from the SRG-4400. The range of menu entries available for each procedure may relate to whether associated options have been enabled. In all but the first of the procedures that follow, some intermediate instructions relating to cursor movements and control button presses may have been omitted for clarity.
Black 1 signal changes accordingly. 7. Return to the Top Level menu using the [ Back ] button. 3–6 • Functional Check Procedures SRG-4400 User Manual (Iss. 06)
Serial Digital Video signal changes accordingly. 7. Move the 75ohm BNC cable to the SDI1 Black output. SRG-4400 User Manual (Iss. 06) Functional Check Procedures • 3–7...
— AES/EBU Audio Outputs are only available when the multifunction sub-module is installed. Audio channels on the AES outputs are arranged as stereo pairs on each output: • AES 1 01 …. 02 3–8 • Functional Check Procedures SRG-4400 User Manual (Iss. 06)
3. From the Breakout cable/box, connect Analogue Audio Channel 01 to your Analog Audio Analyzer input or to an oscilloscope. 4. Set the Analog Audio Analyzer / oscilloscope to display the audio signal, and to receive a signal through the connected input. SRG-4400 User Manual (Iss. 06) Functional Check Procedures • 3–9...
6. Using a 75ohm BNC cable, connect Color Black from the TV signal generator to the SRG-4400 REF-LOOP input BNC connector. Terminate the unused REF-LOOP connector with a 75ohm termination. 7. Check that < -Lock Status > confirms the instrument is locked. If a valid signal has been connected, <...
9. Return to the System Setup menu using the [ Back ] button. 10. Select < Configuration >. 11. Select < Changeover > to define whether the SRG-4400 is the Primary or the Backup unit in a changeover pair. 12. Select < LCD Brightness > to select the brightness of the LCD screen.
The Calibration menu can be reached via the < -System Setup > menu option. This menu screen lists the system calibration values for the SRG-4400. Changes to this menu are extremely unlikely to occur, and so no formal description will be outlined here.
Connection to ACO-4400A Changeover unit The user should refer to the various sections of this manual that explain each of these features, so that they may correctly configure the SRG-4400 to their requirements. 3–14 • Functional Check Procedures SRG-4400 User Manual (Iss. 06)
Operating Basics In This Chapter This chapter outlines the basics of operating the SRG-4400. The following topics are discussed: • Front Panel Overview • Rear Panel Overview • Operating Basics • Software Upgrades SRG-4400 User Manual (Iss. 06) Operating Basics • 4–1...
You need to press the button a suitable number of times to get back to the stand-by screen (the one with the Ross Video logo, one press back from the top level menu). This will save any changes that you have made to the non-volatile memory.
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There are two Removable Power Supply assemblies, installed and secured into the front of the SRG-4400, either side of the LCD display. These supplies can be removed or inserted while mains power is still present. Should it become necessary to replace one or both of the Removable Power Supply assemblies, the instrument does not have to be removed from the rack.
If the SRG-4400 is to be used as a Master reference (i.e. not Genlocked), you do not have to supply a signal, and you may leave these BNCs unconnected. However, it is always wise to add a termination onto one BNC of an unused looping pair, in order to avoid having a “floating”...
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11. GPS Input with +5v DC Output to Power Antenna This coaxial connector is used to connect a suitable GPS aerial in order to be able to Genlock the SRG-4400, and to provide accurate time and date information. 12. 1Hz Output This BNC provides a 1Hz pulse.
Several tabs in DashBoard provide a reboot button that can be used to reset software modules of the SRG-4400. In specific: • Slot 0: SRG-4400 > Genlock > Do GPS Reboot will reboot the SRG-4400 and reset the GPS receiver hardware and software communications (if the option is installed). •...
To prepare for the upgrade 1. Connect the SRG-4400 via an Ethernet cable to your local network. 2. Connect a Windows PC to the network, such that the SRG-4400 is visible. SRG-4400 User Manual (Iss. 06) Operating Basics • 4–7...
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3. Verify that the Ross System Update Tool and data files are in the same folder on the PC. To upload software files to the SRG-4400 1. On your PC, launch the “ ” program. RossSystemUpdate_v#.#.#.#.exe The Ross System Update dialog opens.
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The status messages field in the Ross System Update dialog confirms that the upload was completed successfully. e) If the upload was not successful, click Send to Device again and monitor the process. 9. Once all files have been uploaded successfully, power-cycle the SRG-4400.
Menu System In This Chapter The SRG-4400 provides the user with a menu interface on the chassis to control the functions and options of the instrument. The following topics are discussed: • Menu Screens and Maps • Audio Menus •...
• Device Name • GPS/NTP Status • Current Date • Current Time • SRG-4400 IP Address (when connected) • Lock Status • Software version number Locked to Video Logo Screen In this display of logo, the additional information is: •...
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Primary LCD Brightness LCD Animation LCD Time Code LTC1 AES1-8 + Analog Composite 1 WebServer DHCP IP Address xxx.xxx.xxx.xxx Subnet Mask xxx.xxx.xxx.xxx Broadcast xxx.xxx.xxx.xxx Figure 5.1 SRG-4400 — Menu Map (Pictorial) SRG-4400 User Manual (Iss. 06) Menu System • 5–3...
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Figure 5.2 is a basic menu tree structure of the SRG-4400. Note that there are 82 Audio Channel screens, 7 video channel screens, and 20 time screens. Logo Screen Time Screen Audio Menu Video Menu Timecode Menu Genlock Menu System Setup Menu...
The Audio Channel field consists of three sub-fields. One item from each of the following columns will always appear in the three sub-fields, although not all combinations are valid. Table 5.1 Audio Channel Sub-field 1 Sub-field 2 Sub-field 3 SDI1 Pattern Left SDI2 Black Right SRG-4400 User Manual (Iss. 06) Menu System • 5–5...
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The options in the field are: • 400Hz • A-Maj Chord • 800Hz • A-Maj Scale • 1KHz • Spot Frequency • Sweep • Step Sweep ramps the frequency from 20Hz to 20KHz in 3 seconds. 5–6 • Menu System SRG-4400 User Manual (Iss. 06)
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(right) channel in the pair to create a stereo audio identification sequence. • Blits can only be selected on channel 01. Blits also uses the next five channels to create a 5.1 Surround Sound Audio Identification sequence. SRG-4400 User Manual (Iss. 06) Menu System • 5–7...
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The options in the field are: Silence, -24dB to -18dB (in 2dB steps). Audio Type The options in the field are: Audio, Silence. Sequence The options in the field are: Tone. 5–8 • Menu System SRG-4400 User Manual (Iss. 06)
Static Pattern Bounce Pattern Output Pattern Black Output Black Circle Type Circle Size Circle Aspect 16:9 16:9 OSD Time & Date Pattern OSD Black OSD Number of OSD Rows OSDEvent Warning SRG-4400 User Manual (Iss. 06) Menu System • 5–9...
• Black 1 for Black 1 output • Tri Black 2 for Tri-Black 2 output • Tri Black 3 for Tri-Black 3 output • Tri Black 4 for Tri-Black 4 output 5–10 • Menu System SRG-4400 User Manual (Iss. 06)
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Composite 1 output format. Each of the three Tri-Black outputs can be simultaneously outputting formats differing again from those on the pattern outputs. So, the SRG-4400 could be configured to provide up to a total of 6 different output formats simultaneously.
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H=0 up to the total number of video pixels in each line of the selected format Sub-carrier offset Sc=0000 where Sc=0 up to the total number of sub-pixels that equate to one cycle of sub-carrier in the selected format 5–12 • Menu System SRG-4400 User Manual (Iss. 06)
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The list of patterns is constantly changing as we add more patterns to the Pattern Library. These new patterns can be uploaded to your SRG-4400 over the Ethernet interface. You will need to find some maintenance time to do this as a power cycle may be required...
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When adjusting this value, other parameters relating to the ID Text box may restrict this range, or may be re-calculated, in order to keep the ID Text box visible within the picture area. 5–14 • Menu System SRG-4400 User Manual (Iss. 06)
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16 steps, Animated. The Animated mode can be useful to indicate the video is 'live'. Note — When Black is selected as the pattern on the video pattern output, the Animated mode is inhibited (e.g. to reduce APL effects). SRG-4400 User Manual (Iss. 06) Menu System • 5–15...
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The options in the field are: • Off — The Bounce function is disabled for the selected video output. • On — The Bounce function is enabled for the selected video output. 5–16 • Menu System SRG-4400 User Manual (Iss. 06)
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The options in the field are: Off, Time, Time-Date, and GPS. When “on” and not in a menu, the selected information will appear cut into a text box on the relevant pattern output. SRG-4400 User Manual (Iss. 06) Menu System • 5–17...
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Off, Group 1, Group 2, Group 3, and Group 4. The HD embedder can embed a maximum of 16 channels into the video signal. The options in the fields are: Off, Audio 1-4, Audio 1-8, Audio 1-12, and Audio 1-16. 5–18 • Menu System SRG-4400 User Manual (Iss. 06)
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10 & 12, 11 & 13, 12 & 14, through 18 & 20 (two-line VITC) PAL options for the field are: • • 6 through 22 (one-line VITC) • 6 & 8, 7 & 9, 8 & 10, through 20 & 22 (two-line VITC) SRG-4400 User Manual (Iss. 06) Menu System • 5–19...
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(see SMPTE 318M-1999). The options in the field are: • Off — S318M does not appear on the selected video output. • On — S318M appears on the selected video output. 5–20 • Menu System SRG-4400 User Manual (Iss. 06)
For More Information on... • the timecode system workflow, refer to Figure 1.5. • the procedure to initially set your local time and date parameters, refer to Figure 5.14. SRG-4400 User Manual (Iss. 06) Menu System • 5–21...
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Summer DST Event, Winter DST Event and Leap Second Event do not count. • The system has a battery backed real-time-clock. This runs independently of any other reference. It can maintain reasonably accurate time over a few days while the unit is 5–22 • Menu System SRG-4400 User Manual (Iss. 06)
Figure 5.9 Time Menu Example — SPG Time Running Time hh:mm:ss:ff Nudge 00:00:00:00 Weekday Date Month Year Leap Second Daylight Saving Figure 5.10 Time Menu Example — All UTC Date & Time SRG-4400 User Manual (Iss. 06) Menu System • 5–23...
Jam Event Time The menu line indicates that UTC Time and date parameters are UTC DateTime (manual) manually adjustable. When either GPS or NTP are enabled and locked, this menu line changes to 5–24 • Menu System SRG-4400 User Manual (Iss. 06)
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This is where the user should enter their current time-zone offset from UTC. This offset should not include any daylight saving offset that may be in force - Daylight Saving adjustments are handled separately (see below). SRG-4400 User Manual (Iss. 06) Menu System • 5–25...
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Year fields. The options in the Weekday field appear as: Monday through Sunday. The options for the Date field are: 1 through 28, 29.30 or 31 according to the setting of the “Month” field. 5–26 • Menu System SRG-4400 User Manual (Iss. 06)
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The Daylight Saving mode should be selected only after setting the required Country Code. The options in this field are: • Off — No Daylight Saving services are provided by the SRG-4400. • User Defined — A single spring and autumn daylight saving service is provided.
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StateCode, Description This menu pair allows the user to set the geographical State Code of the SRG-4400, but they only appear in the menu when the preceding menu option regarding Country Code is set for a country that has multiple states defined as having differing Daylight Saving criteria.
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Figure 5.12 GPS DateTime (UTC) Menu If the SRG-4400 is set for a Genlock Mode other than one of the GPS options, the current time and date are displayed as received from GPS. The last line of the menu reports that the selected Genlock Mode is not associated with the GPS system.
Equation used to calculate the end of European Summer Time: Sunday (31 - (5*y/4 + 1) mod 7) October at 01.00 UTC For countries where the SRG-4400 does not support automatic implementation of daylight saving time, the dates can be entered manually in advance of each event and the automatic procedure will occur for that one event.
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Since 2007, all time changes take place March November at 02:00 local time European Last Sunday in Last Sunday in 01:00 UTC Union March October The Energy Policy Act of 2005 Rule. SRG-4400 User Manual (Iss. 06) Menu System • 5–31...
Leap Second is to be added. For this reason it is not possible for all versions of the SRG-4400 software to have the time and date of the next event coded into the software. Historically the Earth's spin is slowing down but some scientists think that global warming may make the Earths spin increase.
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Daylight START Country State Winter Summer Saving? DateTime Code Code Automatic or Off Leap Leap Second? Second Time Set Video and LTC Timecode Offsets Exit Menu Figure 5.14 Time/Date Settings SRG-4400 User Manual (Iss. 06) Menu System • 5–33...
In a third mode the SRG-4400 can frequency lock to a reference from an external oscillator. Again, in this mode, the long term stability is defined by the external oscillator. In a fourth mode, the SRG-4400 can Genlock to a reference from GPS, with the 10MHz internal oscillator being disciplined by the GPS system.
— MHz Status Figure 5.16 Genlock Menu Example Lock Mode This menu line allows the user to select the required Genlock mode of the SRG-4400. The options in the field are: • Internal Lock — Locks to the internal 10MHz oscillator •...
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GPS signal. • xLocked to GPS — (where x = t, i, a or p) is displayed when the SRG-4400 has successfully locked to the pre-selected mode of GPS Locking (the display progresses in sequence, as listed): ›...
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NTP is Off — displayed when NTP Option has been enabled, but is set to be neither a Client nor a Server. • Acquiring NTP — displayed when the SRG-4400 is actively searching for and locking to NTP information from a remote server. •...
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Start VITC loop — appears briefly as the Lock Mode is set to Genlock+VITC. • Searching VITC — appears while the SRG-4400 is searching for a valid VITC signal. • VITC found — appears briefly when the SRG-4400 has found a valid VITC signal.
Figure 5.17 System Setup Menu Example When the GPS option is not installed/enabled, the “GPS Report” line appears as: “-GPS..Option not enabled” The System Setup menu provides a gateway to the less frequently used options in the SRG-4400. These options include: •...
These menu lines report the power cycle counts and “in service” times for both of the PSUs installed in the Dual Redundant PSU SRG-4400. When there is only one PSU, as in the single PSU variant of the frame, the SRG-4400, these menu lines appear as: “PSU turned on nnnnnn times “...
100Mbps Full Duplex ArmFile_0x00200000_vxx_xxx.ata XilFile_0x30000000_vxx_xxx.ata PatFile_0x34000000_vxx_xxx.ata LogFile---------- none present BMPFile---------- none present 12April 2013 AudFile---------- none present Bootware vxxxxxx Software vxxxxx Hardware vxxxx Firmware vxxxx Figure 5.20 System Report Menu Example SRG-4400 User Manual (Iss. 06) Menu System • 5–41...
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The System Report provides complete version information for the hardware, firmware and software elements that make up the SRG-4400. 192.xxx.xxx.xxx This field reports the user programmed Ethernet IP Address of the SRG-4400. The options in the sub-fields appear as: 0 through 255 Ethernet This field reports the detailed Ethernet link status of the SRG-4400.
The Bootware vxxxxx field indicates the bootware version in use. This is not usually modified by field upgrades as it relates to the motherboard bootware components in the SRG-4400. The Software vxxxxx field indicates the software version in use. This can be modified in the field when new versions of the software are uploaded via the Ethernet interface.
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The third sub-field indicates the signal-to-noise ratio of the received signal from the satellite vehicle, and has the following value range: • 01 through 58 for the American GPS systems • xx for a non-detected satellite 5–44 • Menu System SRG-4400 User Manual (Iss. 06)
The Configuration menu provides access to a range of features that determine the functionality of the SRG-4400 not otherwise covered by other menu settings. These options are typically set up during the system commissioning of the SRG-4400, and thereafter are unlikely to be changed.
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On — animation when display is left in Timecode screen LCD Timecode This menu allows the user to choose which time within the SRG-4400 is displayed on the LCD. W hen the Timecode is selected, the display will show the Time Selected. The options are: LTC1-4, Black1-4, SDI1-4, SPG Time, UTC Time, and GPS Time.
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The SRG-4400 generates its own 10MHz with pseudo-sine wave output. There is a changeover relay within the SRG-4400 selecting either the SRG-4400 generated 10MHz or the external 10MHz. This is used to allow 10MHz to be passed to other external equipment if the SRG-4400 is powered down either purposefully or due to failure.
IP Address This menu line allows the user to enter the IP address of the SRG-4400. The options in the sub-fields “000” are: 000 through 255 where 000" is the default “no action” setting.
This menu item cannot be changed - the MAC address is stored in a hardware device and is unique to each SRG-4400, and is also used to provide unique update keys when enabling options within the unit.
NTP Menu No NTP time NTP System is Off This menu line allows the user to control whether the SRG-4400 is configured to be an NTP Client or NTP Server, or whether the NTP System is off. The NTP Server is......off Serve NTP if ‘No GPS’...
2. rotating the rotary control changes the value of the currently selected sub-field. Poll Server This menu line allows the user to set the interval (in seconds) at which the SRG-4400 requests NTP time information from the specified time server.
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Serve NTP if 'No GPS' This menu line determines whether the SRG-4400 will serve NTP requests when the GPS option is not enabled. The options in the sub-field are: • No — NTP Server will not reply to NTP requests while GPS is disabled.
PC-based Remote Control Program. Port This menu line allows the user to set the Ethernet Port through which the SRG-4400 communicates with the external PC-based Remote Control Program. The options in the sub-field are: 5253 (default), and 6666.
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When you edit a pre-programmed Dashboard Password, start from character position 1; do not use spaces between the characters (see above); overtype with spaces (char.#32) any extraneous characters at the end of the password. 5–54 • Menu System SRG-4400 User Manual (Iss. 06)
Poll is disabled........This is PRIMARY......so never poll Figure 5.28 Backup Device Menu Example The Backup Device menu is only used when the SRG-4400 is set to be the Backup unit in a Changeover pair. Poll the Primary SPG on...
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Primary unit. • — Where the field “= nnn” is blank if the previous line “-Completed Polls = nnn” regarding the Polling Interval is set for “Never”. 5–56 • Menu System SRG-4400 User Manual (Iss. 06)
— Option Update Keys are in the form of a 12-character string. Each key is completely unique to a specified option in a particular SRG-4400. Keys will not work for other options on the same SRG-4400, nor on any other SRG-4400. Remember to store these keys in a safe place - you may need to re-enter them if a system error necessitates a system re-configuration.
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9. Exit properly from the menu system to permanently save your new settings. Your enabled option(s) should now be operational. Note — For the GPS and NTP systems, a power cycle may be required to fully complete the Option Update process. 5–58 • Menu System SRG-4400 User Manual (Iss. 06)
This menu line allows the user to adjust the frequency of the internal 10MHz oscillator. When the SRG-4400 is configured for Internal Lock (refer to the section “Genlock Menus” on page 5-34), the video outputs on the SRG-4400 will “free run” compared to an external video signal from a known reference.
On no account should the user attempt to alter any of these settings without proper authorization from Ross Video. If problems are encountered, these settings can be re-instated. Contact Ross Video for further instructions. 5–60 • Menu System SRG-4400 User Manual (Iss. 06)
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— During this calibration procedure, the video output being adjusted does not produce a video output. Make sure that you are viewing the menu on another video output from the one you are adjusting, or alternatively, use the front panel LCD. SRG-4400 User Manual (Iss. 06) Menu System • 5–61...
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5–62 • Menu System SRG-4400 User Manual (Iss. 06)
Troubleshooting In This Chapter Generally speaking, the SRG-4400 is reliable under normal steady-state operating conditions. If you are having problems, select the symptom from the list in this chapter that closely relates to your particular problem, and perform the checks / actions listed.
Troubleshooting Checklist Table 6.1 provides troubleshooting guidance for the SRG-4400. Table 6.1 Possible Symptoms and Solutions Symptom(s) Cause(s) Action • Check Mains Power • Mains Power Missing LCD not operational • Check Mains lead integrity • Power Supply fault Video/Audio outputs •...
SRG-4400, the following basic troubleshooting checklist may help identify the source of the problem. If the SRG-4400 still does not appear to be working properly after checking all possible causes, please contact your Ross Video products distributor, or the Technical Support department at the numbers listed under the “Contact Us”...
Contacting Ross Video Technical Support If your problem is not resolved after following these checks / actions, the fault is likely to be related to a mechanical or electrical component failure. Contact Ross Video for further assistance. 6–4 • Troubleshooting...
Specifications In This Chapter This chapter lists the electrical, mechanical, and environmental characteristics, as well as the national and international standards to which the SRG-4400 complies. Note that specifications are subject to change without notice. The following topics are discussed: •...
The electrical characteristics listed on the following pages are valid under the following conditions: • The SRG-4400 must be in an environment where the temperature, altitude, humidity, and vibration conditions are within the operating limits described in the section “Frequency Reference Inputs” on page 7-3.
Input Connector Type Input Return Loss >30dB to 10MHz 10MHz continous wave Inputs For 1Vp-p input, Signal 1Vp-p (nominal) Amplitude Detector has a 0 to 2.5Vp-p (maximum) Input Requirements -18dB range S/N Ratio >40dB SRG-4400 User Manual (Iss. 06) Specifications • 7–3...
Output Connector Type Output Impedance and 75ohm Required Termination 3.3V ±10% TTL CMOS compatible Signal Amplitude 5ns > Rise/Fall <44ns 10% to 90% Rise and Fall Time Typically 2ns Jitter 1Hz ±5ppm Output 7–4 • Specifications SRG-4400 User Manual (Iss. 06)
8 level Notes on Field Blanking Composite Output: NTSM-M, NTSC-J • Field 1 lines 1 - 20 inclusive are blanked i.e. there is no pattern information but there may be VITC etc. SRG-4400 User Manual (Iss. 06) Specifications • 7–5...
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VITC etc. › Line 263 and Line 283 are specified as active half lines in SMPTE RS170M but they are fully blanked in this SRG-4400. Composite Output: PAL • Field 1 lines 623 - 23 inclusive are blanked i.e. there is no pattern information but there may be VITC etc.
Resolution <1/54.00MHz 270Mbps Timing Offset Resolution <1/74.25MHz 1.5Gbps Resolution 3Gbps <1/148.50HMz Maximum 30 characters in each row of 3 rows Monochrome Bitmap Logo Animation effects or ID Text Gray Scale 4 level SRG-4400 User Manual (Iss. 06) Specifications • 7–7...
“20bit” and “Grade 1 reference signal” Differential Balanced Line Driver Output. The signal Output Impedance and Use terminating resistor must be terminated at the receiver. Required Termination 5V ±10% Balanced Signal Amplitude SRG-4400 User Manual (Iss. 06) Specifications • 7–9...
Use terminating resistor Required Termination The signal must be terminated at the receiver. 5V ±10% Balanced Signal Amplitude 5ns > Rise/Fall < 44ns 10% to 90% Rise and Fall Time Type SMPTE-12M SRG-4400 User Manual (Iss. 06) Specifications • 7–11...
AES-3 and on each BNC 6Hz / 30Hz AES-11. Wordclock conforms to 6Hz / 29.97Hz AES-11 Annex B Word Clock 48KHz AES-11 Annex B Word Clock 44.1KHz AES-11 Annex B 7–12 • Specifications SRG-4400 User Manual (Iss. 06)
Each PSU Surge AC Current <20A @ 120VAC Dual PSU 46VA 21 Watts - calculated Power Consumption Switched Mode Power Single output, AC-DC, 65W 12VDC / 5.4A output XP Power ECS65US12 Supply SRG-4400 User Manual (Iss. 06) Specifications • 7–15...
Certifications and Compliances In This Chapter The following topics are discussed: • Certifications and Compliances SRG-4400 User Manual (Iss. 06) Certifications and Compliances • 8–1...
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Complies with the EMC Framework, demonstrated per Emission Standard Declaration of AS/NZS 2064 (Industrial, Scientific, and Medical Equipment). Conformity -EMC Complies with the following safety standards: UL 60950-1 Safety CAN/CSA C22.2 No. 1010.1 IEC 60950-1/A1:2009 8–2 • Certifications and Compliances SRG-4400 User Manual (Iss. 06)
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• Installation Category II (Single-phase, receptacle -connected loads) Equipment • Pollution Degree 2 (Normally only non-conductive Type: Test and IEC Characteristics pollution occurs) Measuring • Safety Class I (Grounded product) • Temperature 5°C to 40°C SRG-4400 User Manual (Iss. 06) Certifications and Compliances • 8–3...
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8–4 • Certifications and Compliances SRG-4400 User Manual (Iss. 06)
Connector Pinouts In This Chapter This chapter lists the pinouts of various multi-way connectors available on the rear panel of the SRG-4400 Note that specifications are subject to change without notice. The following topics are discussed: • Balanced Audio/AES/LTC Connector •...
Characters for Idents In This Chapter The following topics are discussed: • Notes about Compatibility Characters • Characters Available SRG-4400 User Manual (Iss. 06) Characters for Idents • 10–1...
Table 10.1 lists the supported characters. Unsupported characters are set in grey. Generally, if an unsupported character is detected, it will be replaced with the ‘space’ character 0x20. Table 10.1 Available Characters for Idents 000-007 ‘ “ & ‘ < > SRG-4400 User Manual (Iss. 06) Characters for Idents • 10–3...
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ú « » Ë Û ë û ¬ ¼ Ì Ü ì ü ½ Í Ý í ý ® ¾ Î Þ î þ ¯ ¿ Ï ß ï ÿ 10–4 • Characters for Idents SRG-4400 User Manual (Iss. 06)
Test Patterns In This Chapter This chapter provides an overview of the test patterns available for the SRG-4400. The patterns are stored in a pattern file in FLASH memory. The pattern file can be updated via the Ethernet interface. A slightly different set of test patterns is available for each signal format.
This chapter provides information for connecting to the DashBoard client. The DashBoard software and user manual can be downloaded from our website. The following topics are discussed: • General Usage • Accessing the SRG-4400 via DashBoard SRG-4400 User Manual (Iss. 06) Connecting via DashBoard • 12–1...
• The controlling DashBoard client is expected to be on the same subnet as the SRG-4400. Once a connection is established, a “ping” command can be issued on the computer running the DashBoard client. This is not required by is a useful diagnostic.
4. Click Next > to display the New TCP openGear Frame Connection dialog. 5. Type the IP address of the SRG-4400 in the IP Address field. 6. Type a unique name for the SRG-4400 in the Display Name field. This name makes the SRG-4400 easily identifiable in the Tree View.
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12–4 • Connecting via DashBoard SRG-4400 User Manual (Iss. 06)
NTP Option In This Chapter This chapter provides information on installing the NTP option for your SRG-4400. The following topics are discussed: • Overview • Background Information • Simplified NTP Flowcharts • Required Time Corrections SRG-4400 User Manual (Iss. 06)
5-57 for details). No additional externally connected hardware is required as part of the installation. A power cycle may be required to complete the update process. In order to utilize the NTP Option, simply use an Ethernet cable to connect the SRG-4400 to your local network device (master router or local hub).
• Once the time-code has been set by the NTP Client, the SRG-4400 should not need to re-check the NTP time unless a crash lock has been forced by the phase locking arrangement.
Measured Time Delay < Threshold? Is the GPS Solution Is the NTP Lock set to Locked? Lock SRG-4400 to NTP and Set NTP Lock to Locked Figure 13.1 NTP Client Flowchart 13–4 • NTP Option SRG-4400 User Manual (Iss. 06)
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Set Stratum to 1 Is the Lock Lost? Serve Time when no GPS? Set Stratum to 2 Set Timer to 0 Is the Lock Lost for >1hr? Figure 13.2 NTP Server Time Stratum Determination SRG-4400 User Manual (Iss. 06) NTP Option • 13–5...
Required Time Corrections From an NTP Server, the SRG-4400 Master Clock can derive UTC and also add the appropriate time offset and provide corrected local time. Table 13.1 contains a list of the various corrections which need to be made by the SRG-4400.
GPS Option In This Chapter This chapter provides information on installing the GPS option for your SRG-4400. The following topics are discussed: • Before You Begin • System Requirements • Installing the GPS Antenna • Connecting the SRG-4400 to the GPS Antenna •...
Keep the following in mind before installing your antenna and connecting it to your SRG-4400: • Ensure the Option Key for the GPS feature is enabled on the SRG-4400. Refer to the section “Option Enable Menu” on page 5-57 for details.
System Requirements The SRG-4400 requires an Option Key to enable the GPS sub-system. Additional optional GPS components are available when the GPS Option is ordered as part of your system. The system works best with a GPS signal level between -125dBm and -117dBm at the SMB plug at the rear of the unit.
With the GPS Option enabled, the SRG-4400 provides a 5 volt DC voltage that is impressed upon the RF signal line. The current is internally limited to 50mA. The Ross supplied antenna and line amplifier (optional equipment) require less than 30mA combined.
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4. Thread the cable through the washer and nut. 5. Use the washer and nut to affix the antenna cap to the surface. Figure 14.4 Securing the Antenna Cap SRG-4400 User Manual (Iss. 06) GPS Option • 14–5...
Connecting the SRG-4400 to the GPS Antenna There are two methods of connecting the SRG-4400 with a GPS antenna: with an external line amplifier and without an external line amplifier. This section summarizes both methods. Note that the information presented in this section may differ from the requirements of your facility.
Connection with a Line Amplifier The SRG-4400 can be used with an external Line Amplifier when a long cable run is required. Because of the internal LNA, the overall gain (including signal losses past the external Line Amplifier) should not exceed 35dB. Levels higher than that can affect the jamming detection capability of the SRG-4400.
Frequency lock can be established in a few seconds as the oven free-running frequency is within a few ppm of the GPS frequency at all times. The first time the SRG-4400 is powered with a GPS receiver, the SRG-4400 waits for 3 or more satellites to be “fixed”, then the SRG-4400 acquires frequency lock.
-147dBm at its input. This means the SRG-4400 can find the necessary satellites, download the necessary ephemeris data and compute the location within a 5 minute period. The SRG-4400 will display a reported C/No of 40dB-Hz for a signal level of - 130dBm into the RF input.
Thermal noise is -174dBm/Hz at room temperature. From this we can compute a system noise figure of 4dB for the SRG-4400. This noise figure consists of the loss of the preselect SAW filter, the noise figure of the LNA as well as implementation losses within the digital signal processing unit.
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As mentioned earlier, the GPS and GLONASS signals are at -130dBm and lower. If signals higher than this are presented to the receiver it can be overwhelmed. The SRG-4400 can reject CW in-band jamming signals, but would still be affected by non-CW signals.
EBU I29-1995/ITU-R BR.1353 Appendix 2 or commonly known in the industry as ITU/Legacy/BBC format This chapter provide an overview of how the SRG-4400 inserts and reads the user bits in time code to decode date and time zone information. SRG-4400 User Manual (Iss. 06)
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Optional Time Zone - 3 Optional Time Zone - 4 Optional Time Zone - 5 Year 10s of units Reserved - set to 0 YYMMDD Format = 0 15–2 • Date in the User Bits of Timecode SRG-4400 User Manual (Iss. 06)
Service Information In This Chapter This chapter contains procedures for cleaning and performing preventive maintenance on the SRG-4400, general servicing information, and the warranty policies. The following topics are discussed: • User Maintenance • Warranty and Repair Policy SRG-4400 User Manual (Iss. 06)
Clean the instrument whenever needed (using the guidelines outlined above), based on the operating environment. Dirty conditions may require more frequent cleaning than a conventional “clean room” environment. 16–2 • Service Information SRG-4400 User Manual (Iss. 06)
Ross Video for further advice. If you ordered a Service Option, then removing the unit from the bay and returning it to Ross Video for updating will provide the user with the opportunity to inspect the unit for any problems relating to the operating conditions/environment.
THREE (3) years from the date of shipment from our factory. In the event that your SRG-4400 proves to be defective in any way during this warranty period, Ross Video Limited reserves the right to repair or replace this piece of equipment with a unit of equal or superior performance characteristics.
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Contact Us Contact our friendly and professional support representatives for the following: • Name and address of your local dealer • Product information and pricing • Technical support • Upcoming trade show information Telephone: +1 613 • 652 • 4886 Technical After Hours Emergency: +1 613 •...
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