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Summary of Contents for SmartPay Pax One-Piece S800
- Page 1 Paymark EFTPOS (PTS 2017) Pax One-Piece S800...
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Page 2: Table Of Contents
Print (Shift) Totals Stored Totals Settlement Inquiry Reprint Last Receipt Send Offline Transactions MERCHANT and COMMUNICATION SETTINGS Print Current Configuration Configuration Update Network Comms Check Connection Icons App Manager Changing Comms Settings System Settings Smartpay User Guide Pax One-Piece S800... -
Page 3: Terminal Hardware
CONTACT For EFTPOS terminal related enquiries and support, or to report an issue with your EFTPOS terminal, contact Smartpay 0800 476 278 customer.service@smartpay.co.nz Technical Helpdesk on or email TERMINAL HARDWARE S800 Countertop EFTPOS Smartpay Pax S800 EFTPOS provides a simple, secure and robust countertop payment terminal that connects to mains power. -
Page 4: Paper Rolls
3. Pull out tongue of paper so it is coming out of feeder and close the printer cover. Other Accessories • Swivel counter stand • Wetcovers • Cleaning cards To order paper rolls or other accessories please contact Smartpay on 0800 476 278 or visit our website smartpay.co.nz/store Smartpay User Guide Pax One-Piece S800... -
Page 5: Setting Up Your Eftpos Equiment
SETTING UP YOUR EFTPOS EQUIPMENT Please read the Getting Started Letter that is provided with your Smartpay EFTPOS equipment. Our technical helpdesk team (THD) can be contacted if you would like any assistance and to release the security key and perform your initial Logon. -
Page 6: Transactions Overview
CONTACTLESS TRANSACTIONS Smartpay EFTPOS terminals can accept contactless payment cards and smart devices. Merchants can have contactless acceptance enabled or disabled through their Merchant bank. If contactless payment functionality is enabled, then once the transaction value is entered the Paywave/Paypass/tap-and-go card PRESENT option will be offered automatically for valid transaction types. -
Page 7: Manual (Standalone) Eftpos
Signature Receipt Tip transactions MUST be uploaded to Paymark manually at the end of day. See Tipping User Guide for further information. CHECK CARD Card Status Check can be used to check if a card is valid. It is not a pre-authorisation and does not STATUS guarantee any funds. Smartpay User Guide Pax One-Piece S800... -
Page 8: Purchase
5. Customer follows screen prompts to select account and enter PIN 6. EFTPOS terminal displays ACCEPTED or DECLINED result 7. EFTPOS Receipt will be offered (depending on receipt print /prompt settings) 8. EFTPOS terminal returns to idle screen ready for next transaction Smartpay User Guide Pax One-Piece S800... -
Page 9: Purchase + Cash Out
9. EFTPOS terminal displays ACCEPTED or DECLINED result 10. EFTPOS Receipt will be offered (depending on receipt print /prompt settings) - you should always print a copy of MOTO receipts 11. EFTPOS terminal returns to idle screen ready for next transaction Smartpay User Guide Pax One-Piece S800... -
Page 10: Refund
Merchant Refund Card. The amount being refunded should be credited back to the card used for the original purchase. Merchants should contact their bank to request this service and the card. Smartpay User Guide Pax One-Piece S800... -
Page 11: Pre Authorisation
6. Key in FINAL amount and press ENTER 7. Confirm ORIGINAL and FINAL amounts displayed - press ENTER • Print out merchant & customer copy of the FINAL receipt for merchant / customer record (merchant must keep their receipt copy) Smartpay User Guide Pax One-Piece S800... -
Page 12: Cancel Auth
2. EFTPOS terminal will prompt to PRESENT / INSERT / SWIPE CARD 3. Customer follows screen prompts to select account (credit only) and enter PIN 4. EFTPOS terminal displays ACCEPTED or DECLINED result 5. EFTPOS receipt will be offered (depending on receipt print /prompt settings) Smartpay User Guide Pax One-Piece S800... -
Page 13: Administrative Functions
1. MERCHANT CLEAR CANCEL 2. Press to go back 2. TERMINAL 3. Press number to select option 3. CONFIG 4. CSE 5. DIAGNOSTICS 6. SECURITY PG DN DATE TIME MAIN MENU 1. SECURITY PG UP Smartpay User Guide Pax One-Piece S800... -
Page 14: Common Admin Functions
• Press Send Offline Transactions Note: Terminal will automatically send stored offline transactions when the terminal regains connection to the Paymark network. MENU > MERCHANT > ADMIN > STORED TOTALS Stored Totals • Press Smartpay User Guide Pax One-Piece S800... -
Page 15: Merchant And Communication Settings
Smartpay offers a range of value-add services like Smartcharge automatic credit card surcharging, Receipt Tipping and Tipping on terminal, Multi merchant, Currency Select EFTPOS and Pre-Authorisation. From time to time Smartpay THD may need you to perform a CONFIG UPDATE on the terminal to apply functionality changes. To do this: MENU >... -
Page 16: App Manager
MERCHANT & COMMUNICATION SETTINGS App Manager Smartpay THD may require you to access App Manager to change comms type or update your terminal software. Making unauthorised changes in these settings may stop your terminal from working correctly. Please contact Smartpay THD for assistance before you attempt to use this menu. - Page 17 Do not enable screensaver if your terminal is being used with POS or ECR in integrated/ interfaced mode. Enable or Disable key press noise. KEY BEEPS • Press CANCEL > FUNC (or MENU) > SYSTEM > KEY BEEPS Smartpay User Guide Pax One-Piece S800...
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