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Atlona HDMI Troubleshooting Guide

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Summary of Contents for Atlona HD800

  • Page 1 Atlona HDMI Troubleshooting Guide...
  • Page 2 HD800 Basic Operation Typical usage of an HD800 is to allow users to diagnose specific resolution, video timing, EDID and color space issues in any DVI or HDMI video system. It features an HDMI output as well as an HDMI pass through to easily switch between test patterns and content from any other digital sources, while also giving the ability to read the EDID from the input source and displaying it on the display.
  • Page 3 USE #2 Operation Cable Integrity test: •Insert one end of the HDMI cable to HD800 input, insert the other end to the output •Turn on HD800 •Press and hold Timing/Select button for 3 seconds then release to enable this function •...
  • Page 4 Typical placement of an HDSync is between source and display that is having HDMI troubleshooting issues. In a bigger HDMI system (HDMI Matrix, AV receivers, and/or multiple HDMI splitters/repeaters/switchers, etc) Atlona recommends to still place HDSync directly after source as a pass-thru configuration.
  • Page 5 Quick Setup Guide www.atlona.com · Toll-Free 1.877.536.3976 · International 408.962.0515 · Fax 408.743.5622 HDSync Scenarios Explained Blu-ray Troubleshooting Issue #1 Figure 1. Two or more sources hooked up to one display Challenge: Customer connects both a Set-Top Box and a Blu-Ray HDMI player to a Display, on two different inputs on TV (Fig.1).
  • Page 6 Quick Setup Guide www.atlona.com · Toll-Free 1.877.536.3976 · International 408.962.0515 · Fax 408.743.5622 EDID: Modes Mode 0: 1080p - 2Ch audio *3D and multichannel audio will not work in this mode* Mode 1: 1080p - Multichannel audio *3D will not work in this mode*...
  • Page 7 Quick Setup Guide www.atlona.com · Toll-Free 1.877.536.3976 · International 408.962.0515 · Fax 408.743.5622 HDSync How to: Read the EDID manually from an HDMI monitor or projector • Connect the HDMI display device to the HDSync via the HDMI port labeled display.
  • Page 8 Quick Setup Guide www.atlona.com · Toll-Free 1.877.536.3976 · International 408.962.0515 · Fax 408.743.5622 Testing with HD800 Test resolution and Test signal path Test signal path Testing Cable Testing color timing compatibility (baluns) (Matrix Switch) function space or of display picture quality...
  • Page 9 Quick Setup Guide www.atlona.com · Toll-Free 1.877.536.3976 · International 408.962.0515 · Fax 408.743.5622 Atlona HDMI Test Kits Atlona Custom Installation Testing Kits are designed to diagnose digital connectivity issues in A/V systems. This complete tool suite allows residential and commercial integrators and installers the ability to diagnose 99% of all digital connectivity issues in moments, saving time, labor profit dollars, and overhead.