5.1 Onsight Connect Not Pairing with the Onsight Hub 5.2 Onsight Hub Shows No Signal 5.3 Video from Onsight Hub is Rolling or Distorted 5.4 Onsight Hub is Non-responsive 6. Contact Support CALL 1.800.849.5507 | +1.204.487.0612 FOR MORE INFORMATION: LIBRESTREAM.COM...
ONSIGHT 400R COLLABORATION HUB GUIDE INTRODUCTION The Onsight 400R Collaboration Hub is a portable accessory that accepts video and audio from various video sources and links it to the Librestream Onsight Connect application running on smartphone (iOS or Android). Using the Onsight Hub and Onsight Connect, technicians can share video and audio from external video sources for real-time collaboration with remote experts.
Onsight Connect application. • The status indicator rapidly blinks White when the Onsight Hub firmware is being updated by the Onsight Connect application. • When the Status Indicator is off, the Onsight Hub is off. Figure 4.1 Connecting CALL 1.800.849.5507 | +1.204.487.0612 FOR MORE INFORMATION: LIBRESTREAM.COM...
The Charge Indicator on the Onsight Hub turns red when the battery discharges to 20%; this is an indication that charging is required. CALL 1.800.849.5507 | +1.204.487.0612 FOR MORE INFORMATION: LIBRESTREAM.COM...
• USB 2.0: USB Audio Class (UAC) for basic audio devices v1.0 The availability of subject audio is summarized below for each media input: • VGA (up to XGA: 1024x768@70 Hz) • S-Video: NTSC and PAL • Composite Video (using an S-Video Adapter) CALL 1.800.849.5507 | +1.204.487.0612 FOR MORE INFORMATION: LIBRESTREAM.COM...
Again when using High Definition resolutions: it is best practice then it is possible that the particular device is not supported by the to always match the resolution of the Media Configuration to the Onsight Hub. If this is the case, please contact Librestream resolution of the native video source attached to the Onsight Hub. Support. If the resolution is not matched, the Onsight Hub must resize each video frame.
Hub. CONTACT SUPPORT If your issue is not listed, then follow the steps in for “Onsight Hub is Non-responsive”. If this does not resolve your issue, please contact or call support@librestream.com 1.800.849.5507 +1.204.487.0612. CALL 1.800.849.5507 | +1.204.487.0612 FOR MORE INFORMATION:...
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