Technical Support - Thrustmaster Nomads Wireless Pack2 User Manual

- Verify all connections. If necessary, disconnect and then reconnect all cables. Verify in particular
that you have connected the longer connector on the recharging cable to the port on the
mini-mouse.
- Establish communication between the mini-mouse and the transmitter/receiver: press the + button
on the transmitter/receiver and then the ID Connect button on the back of the mini-mouse.
- Under Windows 98 SE: make sure that you have properly installed the USB drivers required for
your mini-mouse to function.
- Make sure that your laptop computer's USB port is working properly, for example by reconnecting
your old mouse or another USB peripheral.
- Recharge or change the batteries.
- Restart your computer.
- Repeat the installation procedure.
2) The transmitter/receiver does not switch on.
- Verify all connections. If necessary, disconnect and then reconnect all cables.
- Establish communication between the mini-mouse and the transmitter/receiver: press the + button
on the transmitter/receiver and then the ID Connect button on the back of the mini-mouse.
- Repeat the installation procedure.
3) The numeric keypad does not switch on.
The numeric keypad is not detected.
The numeric keypad switches on but does not work.
The USB peripheral I have connected to the numeric keypad does not work.
- Verify the connection. If necessary, disconnect and then reconnect the numeric keypad's USB
connector.
- Under Windows 98 SE: make sure that you have properly installed the USB drivers required for
your numeric keypad to function.
- Make sure that your laptop computer's USB port is working properly, for example by reconnecting
your old mouse or another USB peripheral.
- Repeat the installation procedure.
- As the numeric keypad is not powered by an external power source, it may happen that the keypad
will not accept certain USB peripherals which require a great deal of power, such as some vibrating
game controllers for example (gamepad or racing wheel) or even some printers.

TECHNICAL SUPPORT

If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical Support. From
there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest versions of drivers and
software) that may help to resolve your problem. If the problem persists, you can contact the Thrustmaster products technical
support service ("Technical Support"):
By email:
In order to take advantage of technical support by email, you must first register online. The information you provide will help
the agents to resolve your problem more quickly. Click Registration on the left-hand side of the Technical Support page and
follow the on-screen instructions. If you have already registered, fill in the Username and Password fields and then click
Login.
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