Brother DCP-350C User Manual
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Brother DCP-350C User Manual

Brother DCP-350C User Manual

Brother dcp-350c: user guide
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USER'S GUIDE
DCP-350C
DCP-560CN
Version A

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Summary of Contents for Brother DCP-350C

  • Page 1 USER’S GUIDE DCP-350C DCP-560CN Version A...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your Digital Copier needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

  • Page 4: For Customer Service

    1-800-284-3238 (TTY service for the hearing-impaired) In Canada: 1-877-BROTHER (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER.

  • Page 5: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

  • Page 6: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 7 Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Accessory Items is made by Brother in its sole ® -brand parts and serial Brother...
  • Page 8 PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
  • Page 9 Brother Authorized Service Representative, or if shipped out of the country. The use of supplies or consumable items that are non-Brother products may void your warranty.

  • Page 10: Table Of Contents

    Using the documentation ...2 Symbols and conventions used in the documentation ...2 Accessing the Software User’s Guide and Network User’s Guide ...2 Viewing Documentation ...2 Accessing Brother Support (For Windows Control panel overview ...6 LCD display screen ...8 Basic Operations ...8 Status LED indications ...9...
  • Page 11 Section II Copy Making copies How to copy... 26 Making a single copy ... 26 Making multiple copies ...26 Stop copying... 26 Copy options... 26 Changing copy quality ... 27 Enlarging or reducing the image copied ...27 Making N in 1 copies or a poster (page layout) ...28 Sorting copies using the ADF (DCP-560CN only) ...
  • Page 12 PhotoCapture Center Print Quality ...43 Paper options ...43 Adjusting Brightness, Contrast and Color...44 Cropping ...45 Borderless printing...45 Setting your changes as the new default...46 Restoring all settings to the factory settings ...46 Scan to a memory card or USB Flash memory drive ...46 Entering Scan mode ...46 How to scan to a memory card or USB Flash memory drive...47 Understanding the Error Messages ...48...
  • Page 13 Replacing the ink cartridges ... 74 Cleaning the outside of the machine ...77 Cleaning the scanner... 78 Cleaning the machine printer platen ... 78 Cleaning the paper pick-up roller... 79 Cleaning the print head ... 80 Checking the print quality ... 80 Checking the print alignment ...81...
  • Page 15 Section I General General Information Loading documents and paper General setup...

  • Page 16: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.
  • Page 17 User’s Guide and Network User’s Guide in PDF format. This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

  • Page 18: Viewing Documentation

    ® (For Macintosh ® Turn on your Macintosh . Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. Double-click the Documentation icon. Double-click your language folder. Double-click the top page file to view the Software User’s Guide and Network User’s Guide in HTML format.

  • Page 19: Accessing Brother Support (For Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on For Customer Service on page ii and on the Brother CD- ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (www.brother.com), click Brother Home...

  • Page 20: Control Panel Overview

    Chapter 1 Control panel overview The DCP-350C and DCP-560CN have the same control panel keys. COPY Quality Normal Enlarge/Reduce 100% 20:48 Paper Type Plain Paper Size Letter Brightness 1 LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine.
  • Page 21 Lets you access Scan mode. PhotoCapture Lets you access PhotoCapture Center mode. Warning LED Turns red when the LCD displays an error or an important status message. Note Most of the illustrations in this User’s Guide show the DCP-350C. ® General Information...

  • Page 22: Lcd Display Screen

    Select & Press Press OK. Press a or b to choose Inkjet Paper. MENU Paper Type Plain Paper Inkjet Paper Brother Photo Other Photo Select & Press Press OK. You can see the current setting on the LCD: MENU General Setup...

  • Page 23: Status Led Indications

    Status LED indications The Status LED (light emitting diode) is a light that shows the status of the machine, as shown in the table. COPY Quality Normal Enlarge/Reduce 100% Paper Type Plain 20:48 Paper Size Letter Brightness DCP status Description Ready The DCP is ready for use.

  • Page 24: Loading Documents And Paper

    Loading documents and paper Loading documents You can make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF (DCP-560CN only) The ADF can hold up to 10 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.

  • Page 25: Using The Scanner Glass

    Using the scanner glass You can use the scanner glass to copy or scan pages of a book or one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2 kg) How to load documents...

  • Page 26: Acceptable Paper And Other Media

    We recommend testing various paper types before buying large quantities. For best results, use the Brother paper. When you print on inkjet paper (coated paper), transparencies and photo paper, be sure to choose the proper media in the ‘Basic’...
  • Page 27 1 0.08 in. (2 mm) or longer • Extremely shiny or highly textured paper • Paper already printed on by a printer • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain...

  • Page 28: Choosing The Right Media

    Chapter 2 Choosing the right media Paper type and size for each operation Paper Type Paper Size 8 1/2 × 11 in. (216 × 279 mm) Cut Sheet Letter 8.3 × 11.7 in. (210 × 297 mm) 8 1/2 × 14 in. (216 × 356 mm) Legal Executive 7 1/4 ×...
  • Page 29 Paper weight, thickness and capacity Paper Type Weight Plain Paper 17 to 32 lb (64 to 120 g/m Sheet Inkjet Paper 17 to 53 lb (64 to 200 g/m Glossy Paper Up to 58 lb (Up to 220 g/m Cards Photo 4"×6"...

  • Page 30: Loading Paper And Other Media

    Chapter 2 Loading paper and other media Note To print on Photo (4"×6") or Photo L (3.5"×5") paper, you must use the photo bypass tray. (See Loading photo paper on page 19.) If the paper support flap is open, close it, and then pull the paper tray completely out of the machine.
  • Page 31 Note When you use Legal size paper, press and hold the universal guide release button as you slide out the front of the paper tray. Gently adjust the paper side guides with both hands to the paper. Make sure the paper side guides touch the sides of the paper.

  • Page 32: Loading Envelopes And Post Cards

    Chapter 2 Loading envelopes and post cards About envelopes Use envelopes that weigh from 20 to 25 lb (75 to 95 g/m Some envelopes need margin settings to be set in the application. Make sure you do a test print first. CAUTION DO NOT use any of the following types of envelopes, as they will cause paper feed...

  • Page 33: Loading Photo Paper

    If you have problems when printing on envelopes, try the following suggestions: Open the envelope flap. Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing. Adjust the size and margin in your application.

  • Page 34: Removing Small Printouts From The Machine

    Chapter 2 Put the photo paper into the photo bypass tray and gently adjust the paper side guides to the paper. Make sure the paper side guides touch the sides of the paper. Note • Be careful that you do not push the paper in too far;...

  • Page 35: Printable Area

    Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Top (1) Cut Sheet...

  • Page 36: General Setup

    General Setup. Press OK. Press a or b to choose Paper Type. Press OK. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK. Press Stop/Exit. Note The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine.

  • Page 37: Lcd Display

    LCD display LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting. Press Menu. Press a or b to choose General Setup. Press OK.

  • Page 38: Setting The Dim Timer For The Backlight

    Chapter 3 Setting the Dim Timer for the backlight You can set how long the LCD backlight stays on after the last key press. Press Menu. Press a or b to choose General Setup. Press OK. Press a or b to choose LCD Settings. Press OK.
  • Page 39 Section II Copy Making copies...

  • Page 40: Making Copies

    Making copies How to copy Making a single copy Load your document. (See Loading documents on page 10.) Press Black Start or Color Start. Making multiple copies You can make up to 99 copies. Load your document. (See Loading documents on page 10.) Press + or - repeatedly until the number of copies you want appears (up to 99).

  • Page 41: Changing Copy Quality

    You can choose an enlargement or reduction ratio. Load your document. Enter the number of copies you want. Press a or b to choose Enlarge/Reduce. Press OK. 69% A4iA5 78% (DCP-350C) 78% LGLiLTR (DCP-560CN) 83% (DCP-350C) 83% LGLiA4 (DCP-560CN) 93% A4iLTR 97% LTRiA4 100%*...

  • Page 42: Making N In 1 Copies Or A Poster

    Chapter 4 Making N in 1 copies or a poster (page layout) The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. You can also make a poster. When you use the poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a...

  • Page 43: Sorting Copies Using The Adf (Dcp-560Cn Only)

    Sorting copies using the ADF (DCP-560CN only) You can sort multiple copies. Pages will be stacked in reverse order. Load your document. Enter the number of copies you want. Press a or b to choose Stack/Sort. Press OK. Press a or b to choose Sort. Press OK.

  • Page 44: Paper Options

    Enter the number of copies you want. Press a or b to choose Paper Type. Press OK. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK. If you do not want to change additional settings, press Black Start or Color Start.

  • Page 45: Section Iii Walk-Up Photo Printing

    Section III Walk-up Photo Printing PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Printing photos from a camera...

  • Page 46: Or Usb Flash Memory Drive

    CD-ROM.) ® ® Using a memory card or USB Flash memory drive Your Brother machine has media drives (slots) for use with popular digital camera media: CompactFlash Memory Stick Pro™, SecureDigital™, MultiMediaCard™, xD-Picture Card™ and USB Flash memory drives.

  • Page 47: Memory Cards Or A Usb Flash Memory Drive Folder Structure

    PhotoCapture Center Memory cards or a USB Flash memory drive folder structure To avoid errors, remember the following points: The image file extension must be .JPG (Other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).

  • Page 48: Getting Started

    Chapter 5 Getting started Firmly put a memory card or USB Flash memory drive into the proper slot. 2 3 4 5 1 USB Flash memory drive ® 2 CompactFlash 3 SecureDigital™, MultiMediaCard™ ® 4 Memory Stick , Memory Stick Pro™ 5 xD-Picture Card™...

  • Page 49: Entering Photocapture Mode

    PhotoCapture Center Entering PhotoCapture mode After you insert the memory card or USB Flash memory drive, press the (PhotoCapture) key to illuminate it in green and display the PhotoCapture options on the LCD. The LCD shows: PHOTO View Photo(s) Print Index Print Photos Photo Effects Select &...

  • Page 50: Print Photos

    Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. If you chose Paper Size, press OK and press a or b to choose the paper size you are using, Letter or A4.

  • Page 51: Photo Effects

    PhotoCapture Center Photo Effects You can edit and add effects to your photos and view them on the LCD before printing. Note • After adding each effect, you can enlarge the view of the image by pressing Ink. To go back to the original size, press Ink again.
  • Page 52 Chapter 5 Enhance Scenery Enhance Scenery is best used for adjusting landscape photographs. It highlights green and blue area in your photo, so that the landscape looks more sharp and vivid. Make sure you have put the memory card or USB Flash memory drive in the proper slot.

  • Page 53: Search By Date

    PhotoCapture Center Monochrome You can convert your photo to black & white. Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (PhotoCapture). Press a or b to choose Photo Effects. Press OK. Press d or c to choose your photo.

  • Page 54: Print All Photos

    Chapter 5 Print All Photos You can print all the photos on your memory card. Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (PhotoCapture). Press a or b to choose Print All Photos.

  • Page 55: Trimming

    PhotoCapture Center Trimming You can trim your photo and print a part of the image. Note If your photo is very small or has irregular proportions you may not be able to trim the photo. The LCD will display Image Too Small. or Image Too Long..

  • Page 56: Photocapture Center ® Print Settings

    Chapter 5 PhotoCapture Center You can change the print settings temporarily for the next printing. These settings are temporary, and the machine returns to its default settings 3 minutes after printing. Note You can save the print settings you use most often by setting them as default. (See Setting your changes as the new default on page 46.) 1 No.

  • Page 57: Print Quality

    Press a or b to choose Paper Type. Press OK. Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. If you do not want to change additional settings, press Color Start to print.

  • Page 58: Adjusting Brightness, Contrast And Color

    Chapter 5 Adjusting Brightness, Contrast and Color Brightness Press a or b to choose Brightness. Press OK. Press a to make a lighter print or press b to make a darker print. Press OK. If you do not want to change additional settings, press Color Start to print.

  • Page 59: Cropping

    PhotoCapture Center Note • White Balance This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white. The white areas of a picture may be slightly pink, yellow or some other color.

  • Page 60: Setting Your Changes As The New Default

    Chapter 5 Setting your changes as the new default You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change them again. Press a or b to choose your new setting. Press OK.

  • Page 61: How To Scan To A Memory Card Or Usb Flash Memory Drive

    PhotoCapture Center How to scan to a memory card or USB Flash memory drive You can scan black & white and color documents into a memory card or USB Flash memory drive. Black & white documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats.

  • Page 62: Understanding The Error Messages

    USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com.) This message can also appear if you connect a broken device to the USB direct interface.

  • Page 63: Printing Photos From A Camera

    Printing photos from a camera Printing photos directly from a PictBridge camera Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge.

  • Page 64: Printing Images

    Chapter 6 Printing Images Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.

  • Page 65: Printing Photos Directly From A Digital Camera (Without Pictbridge)

    Printing photos directly from a digital camera (without PictBridge) If your camera is using the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera. If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 49.

  • Page 66: Understanding The Error Messages

    Chapter 6 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are using PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.

  • Page 67: Section Iv Software

    Section IV Software Software and Network features...

  • Page 68: Software And Network Features

    (For Windows Note If you have not installed the software, see Viewing Documentation on page 2. From the Start menu, point to Brother, DCP-XXXX (where XXXX is your model number) from the programs group, then click User’s Guides in HTML format.
  • Page 69 Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 70: A Safety And Legal

    • DO NOT connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. • Avoid interference sources, such as speakers or the base units of non-Brother cordless phones.

  • Page 71: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet. Doing this will prevent an electrical shock.
  • Page 72 DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury. DO NOT touch the paper feed roller. Doing this may cause injury. DO NOT touch the area shaded in the illustration. Doing this may cause injury.
  • Page 73 Doing this may cause a fire or electrical shock. If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside the machine, immediately turn off the power switch and unplug the machine from the AC power outlet.

  • Page 74: Important Safety Instructions

    Brother Authorized Service Center, please call the following: In USA: 1-800-284-4357 In Canada: 1-877-BROTHER 15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.

  • Page 75: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    TEL: (908) 704-1700 declares, that the products Product Name: DCP-350C and DCP-560CN comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 76: Industry Canada Compliance Statement (Canada Only)

    For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.

  • Page 77: Legal Limitations For Copying

    Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.

  • Page 78: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2007 Brother Industries, Ltd. All rights reserved. Microsoft and Windows are registered trademarks of Microsoft in the U.S. and other countries.

  • Page 79: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 80 In the printer driver Basic tab, click Settings, and uncheck Bi-Directional Printing. Check that the paper size setting in the application and in the printer driver are the same. Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time.

  • Page 81: Copying Difficulties

    Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.

  • Page 82: Photocapture Center ® Difficulties

    XP SP2 and Windows Vista™ users, see Firewall settings in the Software User’s Guide on the CD-ROM. ® For Windows XP SP1 user’s, please visit the Brother Solutions Center. ® <Windows users> Firewall settings on you PC may be rejecting the necessary network connection.

  • Page 83: Error Messages

    As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 84 Remove the paper and load it again and then press Black Start or Color Start. See Printer jam or paper jam on page 72. Copy operation in progress Press Stop/Exit and wait until the other operations in progress finish and then try again.

  • Page 85: Error Animation

    Disconnect USB Device. supported has been connected to the USB direct interface. For more information, visit us at http://solutions.brother.com Error animation Error animation automatically displays step- by-step instructions when paper gets jammed or ink cartridges become empty. You can read the steps at your own pace by pressing c to see the next step and d to go backward.

  • Page 86: Printer Jam Or Paper Jam

    Pull the jammed document out to the left. Close the document cover. Press Stop/Exit. Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine. Pull the paper tray (1) out of the machine.
  • Page 87 Remove the Jam Clear Cover (1) from the back of the machine. Pull the jammed paper out of the machine. CAUTION DO NOT place the jam clear cover face down as shown in the illustration. You may damage the cover and cause paper jams. Troubleshooting and Routine Maintenance Put the Jam Clear Cover back on.

  • Page 88: Routine Maintenance

    Lift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3). Push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.
  • Page 89 Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. Lift the lock release lever and push it until it clicks, and then close the ink cartridge cover. brother...
  • Page 90 DO NOT dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge. Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges.

  • Page 91: Cleaning The Outside Of The Machine

    Cleaning the outside of the machine CAUTION Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. DO NOT use cleaning materials that contain ammonia. DO NOT use isopropyl alcohol to remove dirt from the control panel.

  • Page 92: Cleaning The Scanner

    WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). If ink is scattered on or around the printer platen, wipe it off with a soft, dry, lint-free cloth. Using both hands, use the plastic tabs...

  • Page 93: Cleaning The Paper Pick-Up Roller

    Cleaning the paper pick-up roller Pull the paper tray completely out of the machine. Unplug the machine from the AC power outlet and remove the Jam Clear Cover (1). CAUTION DO NOT place the jam clear cover face down as shown in the illustration. You may damage the cover and cause paper jams.

  • Page 94: Cleaning The Print Head

    Note If you clean the print head at least five times and the print has not improved, call Brother Customer Service. (See Brother numbers on page i.) Checking the print quality If faded or streaked colors and text appear on your output, some of the nozzles may be clogged.

  • Page 95: Checking The Print Alignment

    If ink is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 96: Checking The Ink Volume

    Checking the ink volume You can check the ink that is left in the cartridge. Press Ink. Press a or b to choose Ink Volume. Press OK. The LCD shows the ink volume. Press Stop/Exit. Note You can check the ink volume from your computer.

  • Page 97: Packing And Shipping The Machine

    Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. CAUTION It is important to allow the machine to ‘park’ the print head after a print job.
  • Page 98 Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.

  • Page 99: C Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.

  • Page 100: Menu Table

    General Setup Paper Type Paper Size LCD Settings The factory settings are shown in Bold with an asterisk. Level 3 Options — Plain Paper* Inkjet Paper Brother Photo Other Photo Transparency — Letter* Legal 4"x6" LCD Contrast Light Med* Dark...
  • Page 101 Level 1 Level 2 TCP/IP (DCP-560CN only) The factory settings are shown in Bold with an asterisk. Level 3 Options BOOT Method Auto* Static RARP BOOTP DHCP [000-255]. IP Address [000-255]. [000-255]. [000-255] [000-255]. Subnet Mask [000-255]. [000-255]. [000-255] [000-255]. Gateway [000-255].
  • Page 102 Level 1 Level 2 Setup Misc. (DCP-560CN only) (continued) Factory Reset Print Reports Help List User Settings Network Config (DCP-560CN only) Machine Info. Serial No. Initial Setup Date&Time Local Language (Canada Only) The factory settings are shown in Bold with an asterisk. Level 3 Options Ethernet...
  • Page 103 Brightness The factory settings are shown in Bold with an asterisk. Level 3 Options — Fast Normal* Best — 69% A4iA5 78% (DCP-350C) 78% LGLiLTR (DCP-560CN) 83% (DCP-350C) 83% LGLiA4 (DCP-560CN) 93% A4iLTR 97% LTRiA4 100%* 104% EXEiLTR 142% A5iA4 186% 4"x6"iLTR...
  • Page 104 Level 1 Level 2 — Contrast Color Adjust Green Blue — Stack/Sort (DCP-560CN only) — Page Layout Set New Default — — Factory Reset The factory settings are shown in Bold with an asterisk. Level 3 Options — — — —...
  • Page 105 The factory settings are shown in Bold with an asterisk. Level 3 Options — See the print settings in the following table. — Plain Paper* Inkjet Paper Brother Photo Other Photo — Letter* — See the print settings in the following table. See the print settings in the following table.

  • Page 106: Print Settings

    Print Settings Option 1 Option 2 Print Quality Normal (Does not appear Photo* for DPOF printing) Paper Type Plain Paper Inkjet Paper Brother Photo Other Photo* Paper Size Letter 4"x6"* 5"x 7" Brightness Light (Does not appear when Photo Effects is chosen.)
  • Page 107 Option 1 Option 2 Cropping Borderless Set New Default Factory Reset Yes The factory settings are shown in Bold with an asterisk. Scan ( Level 1 Option 1 — Scan to E-mail Scan to Image — — Scan to OCR —...

  • Page 108: D Specifications

    100 Sheets [20 lb (80 g/m Ink Jet Piezo with 94 × 1 nozzle Black: Piezo with 94 × 3 nozzles Color: AC 100 to 120V 50/60Hz (DCP-350C) Off Mode: Average 3 W Standby: Average 5 W Operating: Average 17 W...
  • Page 109 Dimensions (DCP-350C) 5.9 in. (150 mm) 15.7 in. (398 mm) 14.2in. (360 mm) 13.8 in. 17.4 in. (443 mm) Weight Noise Temperature Humidity This depends on printing conditions. (DCP-560CN) 7.1 in. (180 mm) (DCP-350C) 15.9 lb (7.2 kg) (DCP-560CN) 17.9 lb (8.1 kg)

  • Page 110: Print Media

    Print media Paper Input Paper Output Use only transparencies recommended for inkjet printing. For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. See Paper type and size for each operation on page 14. Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper...

  • Page 111: Copy

    Copy Speed Multiple Copies Enlarge/Reduce Resolution Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document. Yes/Yes ADF Width (DCP-560CN): 5.8 in. to 8.5 in. (148 mm to 215.9 mm) ADF Height (DCP-560CN): 5.8 in.

  • Page 112: Photocapture Center

    PhotoCapture Center Compatible Media Resolution File Extension (Media Format) (Image Format) Color Enhancement Photo Enhance Number of Files Folder Borderless Memory cards, adapters and USB Flash memory drive are not included. SecureDigital (SD & MMC) 16MB to 2GB xD-Picture Card™ Conventional Card from 16MB to 512MB xD-Picture Card™...

  • Page 113: Pictbridge

    PictBridge Compatibility Interface Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information. USB direct interface Specifications...

  • Page 114: Scanner

    XP in this User’s Guide includes Windows XP Professional x64 Edition. Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) Yes/Yes ®...

  • Page 115: Printer

    2000 Professional/XP/XP Professional x64 Edition/Windows Vista™ driver supporting Brother Native Compression mode ® Mac OS X 10.2.4 or greater: Brother Ink Driver Up to 1200 × 6000 dpi 1200 × 2400 dpi 1200 × 1200 dpi 600 × 600 dpi 600 ×...

  • Page 116: Computer Requirements

    ® BaseTx Intel (Ethernet), Core™ Processor (DCP560 CN only) For the latest driver updates, visit www.brother.com. All trademarks, brand and product names are property of their respective companies. ® SP4 or higher ® Hard Disk Space to install Recommended Drivers...

  • Page 117: Consumable Items

    Consumables <Magenta> LC51M What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative" technology providing you with "beautiful" and "long lasting"...

  • Page 118: Network (Lan) (Dcp-560Cn Only)

    ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), NetBIOS Name Resolution, WINS DNS Resolver, LPR/LPD, Custom Raw Port/Port9100, FTP Server, mDNS, TELNET, SNMP, TFTP If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com. ®...

  • Page 119: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.

  • Page 120: Index

    Macintosh See Software User's Guide on the CD-ROM..Brother accessories and supplies ... iii Brother numbers ...i Customer Service ... ii FAQs (frequently asked questions) ...i fax back system ... ii product support ... ii service centers (Canada) ... ii service centers (USA) ...
  • Page 121 Jams document ...71 paper ...72 LCD (liquid crystal display) ...85 Brightness ...23 Contrast ...23 Dim Timer ...24 Help List ...9 Off Timer ...24 ® Macintosh See Software User's Guide on the CD-ROM..Maintenance, routine replacing ink cartridges ...74 Menu Table ...85 Mode, entering PhotoCapture ...
  • Page 122 ® ® Presto! PageManager ® See Help in Presto! PageManager access the User’s Guide..Print area ...21 difficulties ...65 drivers ...101 improving quality ...80 on small paper ...20 paper jams ...72 reports ...9 resolution ...101 specifications ...101 Programming your machine ...85 Reducing copies ...27 Reports Help List ...9...
  • Page 123 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
  • Page 124 These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries. Using USA or Canada models overseas is at your own risk and may void your warranty.

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Dcp-560cn

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