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S
TEPS FOR
This document details the process for replacing the SD card in a G5 from start to finish. If at any point you
encounter problems or have questions, call (719) 622-7200 ext. 210 for technical support or email
support@sterisil.com.
P
SD C
S
ERFORMING A
ARD
If something is wrong with the system's software or the site needs a software update without any network
connectivity, swapping the micro-SD card gives the system a fresh copy of the latest software. The process for
changing out the SD card is involved and does require cutting the warranty seal to open the system; ensure that
Sterisil Customer Service has been notified that the SD card is being changed out before beginning so that they
can note in the customer account that the warranty is still valid.
Tools needed:
¾ open end wrench
P2 Philips screwdriver
2.5 mm Allen wrench (If available t-handle)
7mm socket or nut driver
Adjustable crescent wrench
Latex gloves
Grounding strap (if one is available)
Steps to perform the SD card swap:
If the software is not frozen, record the system logs and cartridge life as once the software is replaced it will not
be transferred to the new SD card.
Power down the system by:
If possible, navigate to the Settings -> Sterisil tab.
Tap the bar in the center of the screen to bring up the keyboard and then type "$terisil1" and then press OK.
In the bottom right corner tap the shutdown button and wait for the system screen to turn off.
Wait about a minute after the screen turns off to unplug the power cable from the wall outlet.
If the software is in a frozen state, power down the system by unplugging the power cable from the wall
outlet.
Use the ¾ open end wrench to undo the latches that keep the system closed. The latches are located on the top
back left and right edges of the system.
Rotate the wrench clockwise from 11 o'clock to approximately 3 o'clock until the latch will not turn anymore.
Use the palm of your hand on the top edge of the faceplate above the screen to push back the faceplate and
reduce tension on the latches. The latches may fall back out of the way on their own, or you may need to use
your other hand to push the latch back.
Use a small blade to cut the warranty sticker that is on the back edge or left side of the faceplate. Once this is
done, pull down the faceplate towards you. It is hinged to the base plate and will not fall if let go.
R
EPLACING THE
WAP
SD C
G5
ARD IN A
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Summary of Contents for Sterisil G5
- Page 1 ARD IN A This document details the process for replacing the SD card in a G5 from start to finish. If at any point you encounter problems or have questions, call (719) 622-7200 ext. 210 for technical support or email support@sterisil.com.
- Page 2 Unscrew the cable connected to the Wi-Fi antenna on the faceplate end as circled, not the electronics box side. (Do not remove any of the other cables on the side of the electronics box if possible.) Use the 7mm nut driver to remove the two nuts on the bottom of the wire housing and the 2.5 mm Allen key to remove the two screws at the top of the housing.
- Page 3 Lift the electronics box slightly and starting on the right side (inside), unplug the following: Two small black cable harness connections by firmly pulling upwards on the connector. The white power connection by squeezing the latch on the side of the connector and pulling upwards. Remove the two wide and flat black connections at the end of the board by pulling them away from the board.
- Page 4 Remove the Philips head screw on the UV Chip in the bottom right corner. The chip may be purple (as pictured) or green and may or may not have a screw depending on the age of the system. Pull the UV chip up gently until it comes free of the board beneath.
- Page 5 Navigate to Settings -> Sterisil. Tap the bar in the center of the screen to bring up the keyboard and then type “$terisil1” and then press OK. Select the box to the right of Hub Serial Number. Type the serial number from the sticker on the side of the system using the touch screen keyboard and press enter.
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