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TROUBLESHOOTING
PROBLEM
Not working
Poor performance
Significant noise
Coming out nasty smell
The reminder of replac-
ing filter is still flashing
after user have replaced
a new one
Other abnormal situation
If the above investigation fails to solve the problem, please contact our after-
sales service. Do not disassemble the machine by yourself.
PRODUCT SPECIFICATIONS
Producrt model no.: GWAP23
Adaptor input:
Adaptor output:
Main unit power:
Product dimensions: 195(Diameter) x 388(H) mm
* The final product specification may be varied according to a different lot of
material and actual input voltage power of the usage area.
CAUSE
The power connection is
unreliable;
HEPA filter need to
replace
Too much dust in the
surface of filter;
Obstacle blocking the air
inlet/ outlet
Stuck something on the
fan in the air outlet
The HEPA filter is dusty;
Burning smell emits form
the appliance
Have not reset the
appliance
Unknown reasons
100-240V AC 50Hz/ 60Hz
24V DC 1.2A
23W
14
SOLUTION
Make sure the adapter
connect with power
supply effectively
Replace new HEPA filter,
please refer to page
5 - Installation Filter.
Clean the filter or replace
a new filter. Refer to page
5 Installation filter part
or page 13 Cleaning and
storage part.
Remove the obstacles.
Refer to page 13 Cleaning
and storage part.
Remove the obstacles.
Clean the filter or replace
a new filter. Refer to page
5 Installation filter part
or page 13 Cleaning and
storage part.
Unplug the power socket
and contact our after-
sales customer service
centre for assistance.
Press and hold the power
On/ Off touch button to
reset the appliance and
the life counter of the
filter will start. Refer to
page 5-Installation filter
Restart the appliance.
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