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MANAGED WIRELESS SOLUTIONS
COMPLETE
C O NN EC T GUI DE

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Summary of Contents for OptConnect COMPLETE

  • Page 1 MANAGED WIRELESS SOLUTIONS COMPLETE C O NN EC T GUI DE...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Thank you for choosing OptConnect for your wireless communication needs. Should you need help installing your new OptConnect Wireless Package Contents / Device Details modem, we offer free technical support 24 hours a day, 7 days a week, 365 days a year.
  • Page 3 The cell on light will be solid or blinking once the unit is connected to a cellular network. If this light does not illuminate, please contact OptConnect If any of these items are missing or damaged, please contact the Customer Care at 877-678-3343 ext.
  • Page 4: Set Up Instructions

    (such as a Kiosk, Smart-Safe, Digital Sign, etc.) to communicate through the internet connection provided by the OptConnect unit. If specific routing rules are required, please call the OptConnect Customer Care Center at 877-678-3343 ext. 3. * CAT 5e or higher Patch Cable can be up to 300’...
  • Page 5: Atm Programming

    DNA (Money Tree) Standard OptConnect unit to the remote host. In router mode, the OptConnect unit does not participate in the interception, routing, or the encryption of data required Visa Framed...
  • Page 6 NRT/TNS tls1.nrttech.com with the ATM. as outlined in the previous steps. If programming is correct, Planet Payment atm.planetpayment.net please call the OptConnect Customer Care Center at 877-678- Switch Commerce atm1.switchcommerce.net 3343 ext. 3 for assistance. Worldpay / RBS Lynk tptrans.lynksystems.com...
  • Page 7: Hantle/Genmega Atms

    You are now ready to initialize your ATM. Once booted, perform a balance inquiry. If this transaction fails, verify your programming as outlined in the previous steps. DNA (Money Tree) atmssl.dnsatm.com If programming is correct, please call the OptConnect Customer Care Center at emv.sibisystems.com 877-678-3343 ext. 3 for assistance. 1 0 .
  • Page 8: Triton Atms

    TRITON ATMS TRITON ATMS ROUTER ROUTER 6. Configure Terminal > ***ATM IS FACILITATING SSL/TLS ENCRYPTION*** 6. Communication > Important: SSL must be F4. SSL Enable: Check** 6. Configure Terminal > checked before entering the host URL Name. ** Check tsocketx.ocx version. Must be TLS 1.2 Compliant 6.
  • Page 9: Payment Gateway

    678-3343 ext. 3. Metavante / PAI / FIS which URL AND PORT * Payment Gateway cannot be used with Optconnect mylo, neo, neo2 or solo routers NRT/TNS 8007 is to be used with the ATM. SET ATM COMMUNICATION TYPE: TCP/IP...
  • Page 10 If this transaction fails, verify your setup in the previous steps. If you are still unable to perform a successful balance inquiry, call the OptConnect Customer Care Center at 877-678-3343 ext. 3 for assistance. 1 6 .
  • Page 11: Hantle/Genmega Atms

    ONYX-W, GT5000, C6000 *Please verify with processor Comm Header: Enable if set up on STD1 or STD3 Once the physical installation is complete, Status Monitoring: Enable the “Status” light is flashing green, and Use 12 Sequence Number: Disabled the “Cell Mode” and Signal Strength lights Use TCP/IP CRC: Disabled are solid green, enter the ATM’s Operator...
  • Page 12: Triton Atms

    Triton ATMs Capable of TCP/IP communication include: Traverse, RL1600, RL2000, RL5000, RT2000, FT5000, ARGO Change Host Port 1&2: Once the physical installation is complete, the “Status” light is flashing green, and the “Cell Mode” and Signal Strength lights are PROCESSOR HOST PORT solid green, enter the ATM’s Operator Menu using your master...
  • Page 13 TRITON ATMS TRITON ATMS PAYMENT GATEWAY PAYMENT GATEWAY SET ATM COMMUNICATION TYPE: TCP/IP (cont.) 6. Configure Terminal > 6.Communication > 6. Configure Terminal > 1. Host IP Address: 6.Communication > 192.168.1.90 9. Communication Message Format SET ATM COMMUNICATION TYPE: TCP/IP (cont.) TCP / IP TYPE 6.
  • Page 14: Processor Phone #'S

    Numerical part of TID LNKATM If you require any configuration or routing changes, please contact the OptConnect Customer Care at 877-678-3343 ext. 3 for assistance. 2 4 . TRITON AT MS PROC ESS OR PHON E N UMB ERS & RO UT ING COMM IDS...
  • Page 15: Troubleshooting

    Allow at least 5 minutes for the wireless modem to reboot. T R O UB LESHOOTI NG If the Signal Strength lights do not stop flashing after 10 minutes, please call the OptConnect Customer Care Team at 877.678.3343 ext. 3 for further assistance. OptConnect tests every wireless modem in-house before 3.
  • Page 16: Warranty Information

    OptConnect in a timely manner using the prepaid shipping label provided at time of warranty. Customer must return the faulty equipment to OptConnect within 20 days or they will be charged $300.00 for the non-return of the faulty equipment.
  • Page 17 OptConnect Complete Connect Guide 2019...

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