Table of Contents
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Table of Contents
Related Manuals for Rinnai Zen I24
Summary of Contents for Rinnai Zen I24
- Page 1 Gas-fired, condensing, modulating wall-hung boilers, with adjustable power, sealed chamber, forced flow with WiFi room thermostat User and installation manual PUSH AUTO REB-KBI2424FF - Zen I24 - Condensing ZI24 REB-KBI3535FF - Zen I34 - Condensing ZI34...
- Page 2 The Rinnai gas-fired combi-boilers are CE certified under Regulation 2016/426/EU and Directive 2014/53/EU. Zen I24 - ZI24 - REB-KBI2424FF Zen I34 - ZI34 - REBKBI3535FF 0051...
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Page 3: Important Safety Information
Use the appliance exclusively for the use for which it was designed. Rinnai boilers from the Zen range have been designed for wall installations only. They are built for domestic or similar uses, for the production of domestic hot water and the heating of water at a temperature lower than that of boiling at atmospheric pressure. - Page 4 Always test the temperature of the water before any use. To prevent these risks, Rinnai recommends to consider setting your hot water production at a maximum temperature of 50°C. in all cases CHNZ recommends a tempering valve to be installed.
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Page 5: General Advice
Dear Customer, our compliments for having chosen a Rinnai top-quality product, able to assure well-being and safety for a long period of time. As a Rinnai Customer you can also count on a qualified after-sales service to guarantee a constant efficiency of your appliance. -
Page 6: Warranty
Our compliments for having chosen a Rinnai product. The standard Rinnai warranty does not affect the terms of the legal warranty on customer’s good and relates to Rinnai products purchased. This product is warranted via Central Heating New Zealand (CHNZ) for a period of 5 years. -
Page 7: Table Of Contents
1.2 MAIN COMPONENTS ............................10 1.3 OPERATION ................................ 12 1.4 TROUBLESHOOTING ............................23 1.5 MAINTENANCE ..............................35 1.6 ‘RINNAI BOILER NZ’ APPLICATION ........................36 24-hour timer setting..............................51 Weekly timer setting ..............................52 Outing / Returning notification ............................ 53 Wake-up mode ................................54 User notification ................................. - Page 8 1. USER’S INSTRUCTIONS The following section shows the instructions for a correct use of the product. It is intended for the use of qualified technical personnel and of the final user of the product.
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Page 9: Features And Benefits
(heating and DHW), error codes and the advanced boiler regulation functions. By activating the WiFi FUNCTION and installing the application ‘Rinnai Boiler NZ ’ it is possible to control and manage the main functions directly through your SMARTPHONE. The application allows the installation up to a maximum of ten users per command and the management of three different boilers: the whole family can enjoy maximum comfort. -
Page 10: Main Components
1.2 MAIN COMPONENTS... - Page 11 Wi-Fi REMOTE CONTROLLER AUTO SAVE Anti-freezing function operation Burner ON Space heating mode Wi-Fi connection BOILER DISPLAY Hot water mode (DHW) / Temperature control Burner lamp Heating mode (CH) / Temperature control Hot water mode (DHW) lamp Heating (CH) / Hot water (DHW) temperature Heating mode (CH) lamp...
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Page 12: Operation
A third operation mode is made by connecting the boiler a third party thermostat in conjunction to the Rinnai WiFi one: in this configuration the Rinnai remote is no more controlling the room temperature, but it can be still used to adjust the hot water temperature. - Page 13 1.4.1 INITIAL SETTINGS Turn the boiler On/Off When first operated, by pressing the button (1) on the WiFi thermostat: AUTO the display lights up, the ‘clock’ flashes and the boiler can now operate. MENU TIMER SAVE is pressed during the boiler’s operation, the display turns off If the button and the boiler stops operating.
- Page 14 The heating function will also be mentioned as CH. Using the Rinnai WiFi room thermostat, it is possible to choose between one of the two heating modes: by pressing the button of fig.1, on the right side of the WiFi thermostat, you select the desired heating mode and the relevant symbol appears on the display.
- Page 15 In order to reduce gas consumption and to extend the water heater’s life, Rinnai suggests to set the device’s temperature on the minimum which is more suitable for the intended use. Use hot...
- Page 16 1.4.5 WIFI FUNCTIONS It is possible to control the boiler through smartphone, by installing the free App ‘Rinnai Boiler NZ ’ and registering the supplied WiFi thermostat: the information about the proper installation procedure are provided in the specific paragraph in the end of this handbook .
- Page 17 1.4.6 AUTO MODE ( AUTO ) Auto mode will be also indicated by the abbreviation AUTO. The AUTO mode enables the boiler to adapt the regular flow temperature of the heating circuit to the values of the outdoor ambient temperature, in complete autonomy. The auto mode only works on the heating mode and not on the production of hot domestic water.
- Page 18 The functioning of the ‘reservation mode’ will also be mentioned as RESERVATION. The Rinnai Wifi’s thermostat consents you to set time slots for the heating mode every day. It is possible to program the favourite time slots during which the boiler must maintain a comfortable temperature and those during which it is allowed to reduce the temperature (night time or whenever nobody is at home).
- Page 19 1.4.9 PARAMETERS MENU Rinnai WiFi thermostat allows the user to benefit from a great variety of parameters related to the boiler functioning. It provides important details on how to operator controller and assist with troubleshooting in the event of a fault.
- Page 20 Initial Parameter Values Description parameter par. Value Led brightness Modifies the brightness of led CH e DHW. Temperature T1 35~80°C 75°C Programming of daytime temperature of thermostat. 5~40°C 21°C (daytime) 35~80°C 55°C Temperature T2 Programming of reduced temperature of thermostat. (reduced) 5~40°C 16°C...
- Page 21 1.4.10 ENERGY MONITOR The Energy monitor of the WiFi thermostat consents to monitor some boiler’s parameters concerning the storage time of the main CH and DHW modes and gas consumption. The monitor shows values that can change depending on the usage of the boiler, on the season and the gas pressure. If other gas-driven devices are installed, the values on the monitor may be different from the values detected by the direct reading of the gas meter.
- Page 22 40°C. It is not recommended to use the emergency button under normal conditions. You can turn on the emergency switch if Rinnai thermostat is broken, so that you don’t find yourself with no heating and domestic hot water. Call your local gas registered installer and/or CHNZ in order to repair or replace the appliance.
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Page 23: Troubleshooting
Adjust the amount of cold water used. 1.5.1 ERROR CODES Rinnai products are equipped with a self-diagnostic system: in case of malfunctioning, a numerical error code appears on the control panel’s display and starts blinking. This function will be useful to diagnose the problem and understand what possibly caused it. - Page 24 Earthquake alarm - Press button CH (or DHW) twice to deactivate and CH flow temperature CH & DHW activate the function : if the code reappears call the Rinnai thermistor failure technical assistance service External temperature - Press the button CH (or DHW) twice to deactivate and CH &...
- Page 25 CH & DHW system - Contact CHNZ. You can see the error code blinking on the Boiler display display. On the Rinnai WiFi thermostat you can see both the error (on the left) and the boiler model (on the IMPORTANT right): Display...
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Page 26: Maintenance
The control panel and the appliance must be repaired and maintained only by the specialized and authorised technical personnel of Rinnai: no partial or full repair by private household that requires the opening of the device’s frontal panel is allowed. -
Page 27: Rinnai Boiler Nz' Application
● Rinnai IoT boiler application can be downloaded on Play Store or iPhone App Store by searching with the keyword 'My Rinnai' ● My Rinnai application is optimized for iOS and Android. ● Please check the version of OS on your smart phone. Supported versions: - Android: from Gingerbread 2.3... - Page 28 GPS Notifications will not be available. Register the user of the IoT boiler. Enable Wi-Fi connection on your device. 1 - Run the application. 2 - Read the terms of agreement of Rinnai app, select Ⓐ (Agree), and press Ⓑ (OK) button. Ⓐ Ⓑ...
- Page 29 ● Registration mode is turned OFF after 10 minutes. ● The following letters and numbers can appear on tem- perature controller. Letters: Numbers: (4-digit unique ID) Please run the rinnai boiler application and choose thermostat ID.
- Page 30 CORRECT METHOD OF USE (APPLICATION) How to register(for Android users) 7 - Select the wireless router to be used at home. 8 - Enter Ⓐ (Password) of the wireless router set by the user and press Ⓑ (OK) button. Ⓐ Ⓑ...
- Page 31 How to register(for Android users) 9 - Select the item with 4-digit unique ID displayed on temperature controller. ● Remote controller item type. Rinnai - ####(4-digit unique ID) ※123A is changed according to each device. PUSH (4-digit unique ID) 10 - Registration of remote controller has been successfully completed.
- Page 32 GPS Notifications will not be available. Register the user of the Iot boiler. 1 - Run the application. 2 - Read the terms of agreement of Rinnai app, select Ⓐ (Agree), and press Ⓑ (OK) button. Ⓐ...
- Page 33 How to register(for iOS users) 3 - Enter Ⓐ (Country), Ⓑ (Phone number) and press Ⓒ (OK) button. Ⓐ ● However, when 'Proceed without entering phone number' is selected, you can enter user information on the follow- Ⓐ ing page without entering phone number. Ⓒ...
- Page 34 ● The following letters and numbers can appear on tem- perature controller. Letters : Numbers : (4-digit unique ID) Run the Rinnai boiler application and select ID of temperature controller. 7 - Press Ⓐ (Home) button on your device and then press Ⓑ (Setting) button. Ⓐ...
- Page 35 8 - Select Ⓐ Wi-Fi setting menu on the setting screen. Ⓐ 9 - Select the item with 4-digit unique ID displayed on temperature controller. ● Type of temperature controller display. Rinnai - ####(4-digit unique ID) ※123A is changed according to each device. PUSH (4-digit unique ID)
- Page 36 How to register(for iOS users) 10 - Return to the application and press Ⓐ (OK) button. Ⓐ 11 - Select the wireless router to be used at home.
- Page 37 How to register(for iOS users) 12 - Enter Ⓐ (Password) of the wireless router set by the user and press Ⓑ (OK) button. Wi-Fi registration is complete. Ⓐ Ⓑ 13 - Temperature controller has been successfully registered. ※Start over from step1 if registration fails.
- Page 38 Login You can use the IoT boiler after logging in. 1 - Enter the password selected during registration and press Ⓑ (OK) button. Ⓐ Ⓑ If password is lost. 2 - You can find your password using the question selected during registration.
- Page 39 Login 3 - Enter new Ⓐ(Password) and press Ⓑ (OK) but- ton. You may now log in with the new password on the login screen. Ⓐ Ⓑ...
- Page 40 How to use heating Ⓐ Heating can be controlled on the user's device. 1 - Press Ⓐ(Power) button to turn the power of tem- Ⓑ perature controller ON. Ⓔ Ⓕ 2 - Press Ⓑ to enter heating control screen. Ⓒ 3 - Press Ⓒ...
- Page 41 How to use hot water Hot water can be controlled on the user's device. 1 - Press Ⓐ (Power) button to turn the power of tem- perature controller ON. 2 - Press Ⓑ to enter hot water control screen. 3 - Press Ⓒ (Hot water) button to start hot water function.
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Page 42: 24-Hour Timer Setting
Reservation timer setting 24-hour timer setting Heating timer can be set for different hours. Ⓑ 1 - Press Ⓐ (Reservation) button to change timer setting. 2 - Press Ⓑ (24-hour timer) button to select 24-hour timer. 3 - Press Ⓒ (Setting) button to change timer. Ⓒ... -
Page 43: Weekly Timer Setting
Reservation timer setting Weekly timer setting Heating timer can be set for different days of the week. Ⓑ 1 - Press Ⓐ (Reservation) button to change timer setting. 2 - Press Ⓑ (Weekly timer) button to select weekly timer. 3 - Press Ⓒ (Setting) button to change timer. Ⓒ... -
Page 44: Outing / Returning Notification
Additional functions Outing / Returning notification Unnecessary boiler operation is reduced during outing and pleasant heating environment is provided by heating the house before return- ing. Ⓐ 1 - Alarm can be turned ON and OFF by pressing button Ⓐ . ●... -
Page 45: Wake-Up Mode
Additional functions Wake-up mode Pleasant and quick hot water is provided in the tiresome and busy morning. ※ When wake-up mode is set, hot water is automatically preheated 10 minutes before waking up. Ⓐ 1 - Press button Ⓐ to set wake-up time and day. Ⓑ... -
Page 46: User Notification
● Ⓔ can turn alarm function ON/OFF. ● Ⓕ can set volume of alarm sound. Ⓔ ● Ⓖ can set alarm sound. Ⓕ Ⓖ User notification Current boiler status is displayed at the wanted time. Ⓐ 1 - Select the time you want to be notified Ⓑ and press Ⓐ... -
Page 47: Status Change Alarm, Precaution Alarm, Error Alarm
Additional functions Status change alarm, Precaution alarm, Error alarm ● Ⓐ Status change alarm is a function that notifies changes in the setting of the boiler made by other users. ● Ⓑ Precaution alarm is a function that notifies precautions about times for inspection. - Page 48 Log out 1 - Press Ⓐ button to change name of temperature controller. Ⓐ Ⓑ 2 - Ⓑ When several Rinnai IoT boilers are used, select the boiler to change the setting. Once selected, 'Select' is switched to 'Selected'. Ⓒ Ⓒ...
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Page 49: Change User Information
Additional functions Change user information ● Change Ⓐ(User nickname) Ⓓ ● Change Ⓑ(Password) ● Enter Ⓒ(Current password) and then enter new password ● Once input is done, press Ⓓ(Current password) and then enter new password Ⓐ Ⓑ Ⓒ App user guide Gas consumption... -
Page 50: Version
Additional functions Version ● You can check the version of the application. ● You can check the privacy of the application. Press Ⓐ(Info privacy) button Ⓐ Log out ● Press Ⓐ(Log out) button to go back to the Log in page. Ⓐ... - Page 51 Tel. 03 357 1233 Email.i n f o @ c e n t r a l h e a t i n g . c o . n z V.1 - 21 - This edition replaces any previous publication.