movinglife Atto Owner's Manual
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movinglife Atto Owner's Manual

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Questions and answers

Gloria Lizotte
June 7, 2025

When turned on the Atto scooter will not stay on. I’ve attached photos of what appears on the screen before it turns itself off. Only allowing me to post 1 picture, it goes from 1, 3, 8 and turns off.

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Summary of Contents for movinglife Atto

  • Page 4 However, we urge you to contact us with any comment, suggestion, complaint, or compliment. We want to hear it all! So, please register your ATTO and share your feedback with us via the dedicated form on our website.

  • Page 5: Table Of Contents

    SPECIFICATIONS TABLE OF CONTENTS PREFACE ..............................12 ABOUT THIS MANUAL ..........................14 Owner’s Manual Purpose ........................14 Warnings and Cautions ........................... 15 Users and Certified Technicians ......................16 BACKGROUND ............................17 Certification and Compliance ........................18 SAFETY ..............................19 Safety and Usage Instructions ........................ 20 First Time Users ..........................
  • Page 6 Electromagnetic Interference (EMI) from Radio Wave Sources ............31 Mobility Scooter Electromagnetic Interference (EMI) ................. 33 Important ............................. 34 Radiation ............................. 34 ATTONOMY ............................... 35 Features available for both ATTO and ATTO SPORT ................35 Features available for both ATTO SPORT and ATTO SPORT MAX only ..........38...
  • Page 7 USB Port ............................. 53 Display Dimming ..........................53 Beep Sounds ............................53 Handlebar Grips ..........................53 Adjusting the Handlebar Grips (ATTO SPORT) ................... 54 Getting On ATTO ............................ 55 ATTO Sport Front Handle Brake ......................55 Getting Off ATTO ............................ 55...
  • Page 8 Driving ..............................56 Turning ATTO On ..........................56 Ignition Using the Remote Key Fob (ATTO SPORT) ................57 Forward Driving ........................... 57 Reverse Driving ........................... 58 Cruise Control (ATTO SPORT Only) ....................58 Emergency Braking ..........................59 Steering ............................... 59 Steering in a Tight Spot ........................
  • Page 9 Replacing a Blown Fuse ........................80 Wheels and Tires ............................ 82 Lubrication .............................. 82 Battery ..............................83 Battery and Charging ..........................83 Cleaning and Body Care ......................... 83 Maintaining the Front Handle Brake (ATTO SPORT) ................84 Storage ..............................84...
  • Page 10 Disposal ..............................85 Spare Parts ............................. 85 Accessories ............................85 SPECIFICATIONS ............................86 Model – ATTO Mobility Scooter ......................86 Speed ..............................86 Weight ..............................86 Weight Capacity ..........................86 Dimensions............................86 Ground Clearance ..........................86 Front Wheel Drive Motor ........................86 Tires ..............................
  • Page 11 SPECIFICATIONS Manufacturer Responsibility ........................ 88 Model – ATTO SPORT Mobility Scooter ....................89 Speed ..............................89 Weight ..............................89 Weight Capacity ..........................89 Dimensions............................89 Ground Clearance ..........................89 Front Wheel Drive Motor ........................89 Tires ..............................89 Battery ..............................89 Operating Range ..........................
  • Page 12 Model – ATTO SPORT MAX Mobility Scooter ..................92 Speed ..............................92 Weight ..............................92 Weight Capacity ..........................92 Dimensions............................92 Ground Clearance ..........................92 Front Wheel Drive Motor ........................92 Tires ..............................93 Battery ..............................93 Operating Range ..........................93 Charger ...............................

  • Page 13: Preface

    SPORT, and the ATTO SPORT MAX. their respective holders. Data is subject to change • Any reference to the ATTO refers to both without notice. the ATTO and the ATTO SPORT. This product is covered by Movinglife Ltd.
  • Page 14 Movinglife ATTO Mobility Scooters compose a The designated ATTO is the occupant who will be line of mostly indoor mobility scooters that driving it and who may be aided by an assistant...

  • Page 15: About This Manual

    SPECIFICATIONS with all the answers to questions that may arise ABOUT THIS during the operation and use of the ATTO. If you encounter a question for which you have MANUAL not found an answer, please contact a Movinglife dealer close to you, or the company's Technical...

  • Page 16: Warnings And Cautions

    Please seek a professional possible injuries. or contact Movinglife Support to help you locate a professional near you. CAUTION Frames are intended to draw your attention to possible risks or potential damage to your ATTO.

  • Page 17: Users And Certified Technicians

    Any changes to our products may result in slight variations damage may occur. between the illustrations and explanations in ATTO Users: Do not service or operate this this manual and the product you have equipment without first reading and purchased.

  • Page 18: Background

    ATTO. You may also want to consider having a impairment who may not be aware of your regular review of your driving skills.

  • Page 19: Certification And Compliance

    You should not use a you and your ATTO. mobility scooter if you have been drinking alcohol. Certification and ATTO can be used in pedestrian areas; on footpaths, pavements, sidewalks, and bridleways. Compliance Subject to space availability and depending on...

  • Page 20: Safety

    All those and other CAUTION such irregularities are dangerous to you and to others, and should FIRST TIME USER – Do not operate your ATTO be avoided to prevent injury and for the first time before reading and completely damage.

  • Page 21: Safety And Usage Instructions

    ATTO safely. that does not comply with applicable federal, ● If you feel uncomfortable with your new ATTO state, or local laws or ordinances. or do not understand the instructions...

  • Page 22: General

    Driving in Public operating your ATTO. ● Use caution when driving on soft or uneven ● Do not ride your ATTO in traffic, on public surfaces such as grass and gravel. streets and roadways. ● Use caution on decks where there is no ●...

  • Page 23: Sharp Turns

    ● Always reduce the speed of your ATTO when ● Do not attempt to use your ATTO on stairs or making turns. escalators. Always use an elevator. ● Do not operate your ATTO where you cannot Driving Angles safely or legally walk.

  • Page 24: Reversing

    Arms and Legs ● While you are driving down a slope, if your ● When getting on or off your ATTO, do not put ATTO starts to move faster than you feel is most or all of your weight on the edge of the safe, release the thumb lever and allow your deck.

  • Page 25: Weather

    ● Do not touch the motor when folding or Weather unfolding the ATTO until the motor has cooled ● Do not operate or store your ATTO where it down. will be exposed to rain, snow, mist, or ● Do not wash down your ATTO.

  • Page 26: Lifting

    Lifting dizzy, affect your vision, or affect your ability to ● Do not attempt to lift or move your ATTO by safely operate the ATTO in any way. any of its removable parts including the seat ●...

  • Page 27: External Devices

    ● Avoid damaging AC and DC cords. limitations as detailed in this Owner's Manual. ● Do not connect an extension cord to the ● Never sit on your ATTO while it is in a moving battery charger. vehicle. ● Use only original Movinglife Li-Ion battery.

  • Page 28: Modifications

    ATTO with accessories that were not provided or approved by the manufacturer. 3. Get to know the feel of your ATTO and its capabilities. We recommend that you perform a safety check before each use to make sure your ATTO operates...

  • Page 29: Temperature

    SPECIFICATIONS Temperature 1. Some parts of the ATTO are susceptible to change in temperature. The controller can operate in temperatures that range between -20°C (-4°F) and 50°C (122°F) only. 2. At extremely low temperatures, the batteries may freeze, and your ATTO may not operate.

  • Page 30: Safety Labels

    ATTO may topple Safety Labels when not in The following safety symbols are used on ATTO Parking mode. to identify warnings, mandatory actions and Do not lift with the prohibited actions. It is very important that you handle when read and understand them completely.
  • Page 31 SPECIFICATIONS Indicate ATTO's maximum user weight capacity. The maximum weight capacity for ATTO SPORT MAX is 136 kg (300 lb.) Reduce speed to minimum when approaching an incline or a turn. Avoid ascending or descending ramps, curbs or slopes greater than 6 degrees.

  • Page 32: Damaged Labels

    The higher the EMI immunity level, the described in the following section: greater the protection from EMI. Currently the ● Labels on ATTO Mobility Scooter ATTO technology has an immunity level of at Controls on page 29.
  • Page 33 EMI problems to your ATTO. NOTE Some cellular telephones and similar devices transmit signals while they are on, even when...

  • Page 34: Mobility Scooter Electromagnetic Interference (Emi)

    Therefore, the warnings listed below are intended • If unintended movement or brake release to prevent possible interference with the control occurs, turn the ATTO OFF as soon as it system of the ATTO. Electromagnetic is safe. interference (EMI) from sources such as radio •...

  • Page 35: Important

    ATTO as manufactured by Movinglife may adversely affect the EMI immunity levels. There is no easy way to evaluate their effect on The operation of the ATTO might disturb the the overall EMI immunity of the ATTO. operation of devices in its environment due to •...

  • Page 36: Attonomy

    ATTONOMY Features available for both ATTO and ATTO SPORT Figure 1 - ATTO in Folded mode...
  • Page 37 SPECIFICATIONS Figure 2 - ATTO in Drive mode...
  • Page 38 Figure 3 ATTO in Trolley mode...

  • Page 39: Features Available For Both Atto Sport And Atto Sport Max Only

    SPECIFICATIONS Features for both ATTO SPORT and ATTO SPORT MAX only Front disk brake for Rich information Extra wide rear wheel Rear light lifting handle extra safety LCD display / USB charger Shock-absorbing Regenerative braking Anti-theft wireless Powerful LED Headlights...
  • Page 40 WARNING Injury hazard due to improper assembly, disassembly, opening or closing of ATTO. ATTO is very easy to operate; it requires no special Ensure that all components in the ATTO have been correctly placed before continuing to the skills. Learn how to operate your ATTO by next step.

  • Page 41: Opening

    SPECIFICATIONS Opening 1. Position your ATTO on a flat surface before 3. Press the central release button until it clicks opening. Make sure you have clearance of 2 and remains pressed (see Figure 5). meters (7 feet) from the side of the rear wheels.
  • Page 42 (see Figure 9). Figure 7 Figure 9 6. Tilt your ATTO toward the rod until the front Gently push the handle down until ATTO’s wheel touches the ground (see Figure 8). base is flat (see Figure 10).
  • Page 43 ATTO (see Figure 12, step 2). This will release pressure on the front lever and will make it easier to lock (see Figure 12, step 3).
  • Page 44 10. Place one hand on the tiller, and with the other 11. Continue using the handle to pull up the chair hand, release the secure lever of the back handle until it clicks and locks in place (see Figure 15). (Figure 13, step 1) and bring the handle to an upright position of 90 degrees (Figure 13, step 2).

  • Page 45: Installing The Battery

    Make sure the battery is properly connected before folding ATTO or turning it on. Figure 18 - Battery release button To remove the battery from your ATTO, press the release button (see Figure 19, step 1) and pull the battery out (see Figure 19, step 2).
  • Page 46 Use the battery’s handle for carrying the battery when WARNING it has been removed from the ATTO (see Figure 20). ● A new battery MUST be fully charged prior to initial use of ATTO. ALWAYS fully charge a NOTE new battery before initial use or your battery ATTO SPORT/ATTO SPORT MAX include the life will be reduced.

  • Page 47: Adjusting For Maximum Comfort

    SPECIFICATIONS Adjusting for Maximum PINCH POINT Operations described below are performed near Comfort and around pinch points. Be sure to follow instructions to prevent injury. Make sure you Several adjustments can be made for maximum keep your fingers away from moving parts that comfort.

  • Page 48: Adjusting Driving Console Angle

    3. Tighten the adjustment lever once you're following steps: satisfied with the angle (see Figure 23, step 3). 1. ATTO must be in an opened position to adjust the seat height. Lift the seat to an upright position, locate the seat height adjustment...
  • Page 49 When the seat is in its highest position, the between your fingers and lift it out. Remember ATTO will be more inclined to tip over. the bracket’s position to make it easier to put it back in place again (see Figure 24, step 2).

  • Page 50: Tiller Angle Adjustment

    You will require a 4 mm Allen wrench (hex key) to adjust the angle. 1. Your ATTO must be in an open position to adjust the tiller angle. Once opened, locate and release the two Allen (hex) screws (see highlighted in red in Figure 26).

  • Page 51: Driving Console

    ATTO while driving. speed limit control. Along with the number shown on the display panel, they allow you to set the maximum speed ATTO will attain at full throttle. While the ATTO is not moving, click the "+" button to increase the...

  • Page 52: Display Panel

    Display Panel Specifications section in this Owner's Manual for more information on your battery range. NOTE Your ATTO will automatically turn itself off if the battery output falls below operation voltage. ATTO ATTO SPORT/ATTO SPORT MAX Direction mode – ATTO can drive both forward and Figure 29 Display Panel backward.

  • Page 53: Throttle

    Always use the horn when needed to decelerate, release the throttle lever to your level of prevent accident or injury. comfort. To bring the ATTO to a complete stop ATTO SPORT only: Press the Lights simply remove your thumb from the lever which will button to switch on the headlights.

  • Page 54: Usb Port

    Handlebar Grips WARNING Always bring the ATTO to a full stop before changing the driving direction. USB Port ATTO ATTO SPORT/ATTO SPORT MAX ATTO is equipped with a general USB charging Figure 32 Handlebar grips port which provides a charging current of up to 1A.

  • Page 55: Adjusting The Handlebar Grips (Atto Sport)

    SPECIFICATIONS Adjusting the Handlebar Grips (ATTO SPORT) You can easily adjust the handle’s angle. To do so, you will need a number 3 Allen key (AKA Hex key). Loosen the screw on the clasp, adjust to the desired angle, and tighten the screw until it is locked.

  • Page 56: Getting On Atto

    WARNING ● Safely walk away from the ATTO. Never step on or off the ATTO using the seat or the backrest for support. The backrest may fold down and may cause you to lose your balance, which could result in personal injury.

  • Page 57: Driving

    Turning ATTO On ● Do not bend, lean, or reach for objects while driving ATTO. Press and hold the ON/OFF button to turn ATTO on. ● Movements may change your center of All lights will come on momentarily and the following...

  • Page 58: Ignition Using The Remote Key Fob (Atto Sport)

    ● To stop the ATTO, release all pressure on the Ignition Using the Remote Key Fob throttle. The throttle will automatically return to (ATTO SPORT) the upper (off) position and your ATTO will Clicking the Unlock button on the key fob will come to a gradual stop.

  • Page 59: Reverse Driving

    (off) position. increase your reverse speed. The ATTO automatically brakes using the ● To stop ATTO, release all pressure on the regenerative brake. This should be followed by throttle. The throttle will automatically return to...

  • Page 60: Emergency Braking

    If you must steer in a tight spot, such as entering a drive throttle but your ATTO continues to move, doorway or when turning around: press the ON/OFF button until the ATTO turns off ● Bring your ATTO to a full stop. and stops.
  • Page 61 WARNING railing corners. ● When driving down a ramp, keep ATTO's Do not drive your ATTO across the side of an incline or diagonally up or down an incline. Avoid speed fixed at the slowest speed setting to stopping, as much as possible, while driving up ensure a safe and controlled descent.
  • Page 62 (see Figure 35 and Figure 36). This shifts You should not travel up or down a potentially the center of gravity of you and your ATTO toward hazardous incline (i.e., areas covered with snow, the front of the ATTO and improves stability.

  • Page 63: Turning Corners

    6 km/h (3.7 mph). WARNING When you turn a sharp corner, reduce speed. When you use the ATTO at a high speed, do not make sharp turns. This will reduce the risk of overturning and falling. Always exercise...
  • Page 64 3. Release the secure lever of the back handle 4. Push the back of the chair forward until it (See Figures 38 and 39, step 1) and bring the clicks (see Figure 40). handle to 100 degrees position (See Figures 38 and 39, step 2).
  • Page 65 (see Figure 42). operate, apply horizontal pressure on the main handle toward the front of the ATTO (see Figure 41, step 2). This will release pressure on the front lever and will make it easier to open (see Figure 41, step 3).
  • Page 66 6. Use the main handle to pull the center upward 8. Release the adjustment lever of the handlebar and toward the rod (See Figure 43, step 1) until it (see Figure 45, step 1) and bring the handlebar clicks and locks in place (See Figure 43, step 2). to a horizontal position (see Figure 45, step 2).

  • Page 67: Trolley Mode

    3. Hold ATTO by the handlebar and rotate the Trolley Mode main handle by 180 degrees (see Figure 47). 1. Make sure your ATTO is on flat ground before moving to Trolley mode. 2. Press the rod button (see Figure 46, step 1) and tilt it away from the main ATTO body (see Figure 46, step 2).

  • Page 68: Separating The Chassis

    ATTO's front and rear halves (chassis) can be separated and reassembled quickly and easily. This is a very useful feature when storing the ATTO in the trunk of a car or in an airplane's overhead bin. 1. Make sure the handlebar is secured in an upright position (see Figure 49).
  • Page 69 SPECIFICATIONS 3. Hold the handlebar with one hand and 4. Move the front chassis from the handlebar and press the central release button with your separate from the back chassis (see Figure other hand until you feel a click (see Figure 52).

  • Page 70: Lifting Separated Chassis

    Lifting Separated Chassis 1. Once the two chassis have been separated and you are ready to lift them, for instance into your car, make sure both chassis are set flat on the ground where they will not be an obstacle to you or others. 2.

  • Page 71: Connecting The Chassis

    SPECIFICATIONS 2. Bring the two parts together and use the Connecting the Chassis hanging hooks (see Figure 56) to align the two 1. Make sure the handlebar is secured in an ends properly. At this point the central release upright position (see Figure 54). button will click.
  • Page 72 ATTO. This will release pressure on the separation levers and will make them easier to close. Figure 57 NOTE DO NOT try to open ATTO for driving before the two levers are secured in the downward position.

  • Page 73: Operating The Freewheel

    SPECIFICATIONS Operating the Freewheel Freewheel In case the battery dies or when ATTO is not in ATTO is equipped with a manual freewheel lever, use, it may be rolled manually. This will require which when pushed to “N” puts ATTO in Freewheel releasing the mechanical autobrake of the front mode and allows it to be pushed.

  • Page 74: Battery And Charger

    Battery and Charger ATTO's charger is small and powerful with the ability to connect to any electrical grid rating 110VAC-240VAC. It is fully approved and safe to use. ● When connecting the charger, connect the DC charging cord to the battery charge plug before Figure 61 ATTO &...

  • Page 75: Charging The Battery

    Green LED will turn green to indicate the charger is properly connected to the socket. 2. Connect the other end of the charger to ATTO’s battery. The charger LED will turn red to indicate that the battery is not fully charged, and that it is currently charging.

  • Page 76: Remote Key Fob (Atto Sport)

    Once the scooter is locked using the remote, it can only be activated using the remote and ATTO SPORT comes with a pair of remote key cannot be turned on using the scooter’s fobs that enable remote locking and unlocking of onboard ON/OFF button.

  • Page 77: Rear Light Lifting Handle (Atto Sport)

    Connect the charging cable provided with the light that enhances the visibility of the scooter from ATTO SPORT to the rear light’s charging port, and afar and in the dark. The light has 3 modes: On, to the front tiller’s charging plug.

  • Page 78: Error Codes

    Some errors are insignificant and do not affect your ability to use ATTO such as a call for service, while other errors are significant and critical and may require you to stop operating your ATTO.

  • Page 79: Transporting Atto

    Transporting ATTO on commercial aircraft is ● If the ATTO is transported in a vehicle when subject to federal regulations and airline policy. fully assembled and in open position, no one...

  • Page 80: Troubleshooting

    If Your ATTO Does Not Operate in a locked position as described in the Operation section of this Owner's Manual. 1. If ATTO is turned on and then immediately Charging Problems shuts itself down, please check to ensure the freewheel lever is in Drive mode.

  • Page 81: Maintenance

    MAINTENANCE The fuse is designed to protect the battery from overcharging/discharging. You should check the ATTO’s expected service life is 10 years and it will condition of the fuse if: extend much longer provided care and ● The battery is not charging.
  • Page 82 REQUIRES TOOLS Do not attempt electrical repairs. Consult Movinglife or your authorized Movinglife dealer. Figure 67 Replacing a blown fuse WARNING Never immerse or hose down your ATTO in any liquid. This may cause personal injury and/or damage to your ATTO.

  • Page 83: Wheels And Tires

    SPECIFICATIONS Wheels and Tires Your ATTO is equipped with one front motor with a solid tire and two rear wheels with solid tires. The tires are filled with a special foam, not air. You will never have a flat or punctured tire. If there is a need to replace a tire due to erosion or damage, please contact an authorized Movinglife dealer.

  • Page 84: Battery

    ● If you are not going to use your ATTO for an Only use the battery charger in well-ventilated extended period of time, charge the batteries to areas.

  • Page 85: Maintaining The Front Handle Brake (Atto Sport)

    If you do find a part which If you plan to store your ATTO for an extended does not function as expected or has corrosion, period of time, it is best to: call a certified technician for advice on how to ●...
  • Page 86 Contact your local waste disposal agency or and work with ATTO Mobility Scooters. Many can be authorized Movinglife dealer for information on installed once and then used in all user modes; while...
  • Page 87 When folded, ATTO is the most compact mobility scooter in the world. Nevertheless, when open and Model – ATTO Mobility ready to drive, ATTO is the largest and most Scooter comfortable in its category. ATTO dimensions, units in cm (inch):...
  • Page 88 20 km (12.5 miles) of continuous driving while Yes. requiring only 4 hours (on average) to fully charge. Maximum Incline You can charge ATTO onboard and offboard, for your convenience. Removing the battery is as easy 6 degrees. as is putting it back in place.
  • Page 89 ● Always report to Movinglife Ltd. authorized Manufacturer Responsibility representatives only. The manufacturer considers itself responsible for ATTO was designed and tested according to strict the effects on safety, reliability, and performance of water resistance IP54 standards, requiring the the equipment only if: equipment to be water resistant to splash from ●...
  • Page 90 Speed Ground Clearance ATTO SPORT maximum speed (limited by ATTO SPORT 's ground clearance is 10 cm (4”). software) is 10 km/h (6.2 mph). Maximum driving Front Wheel Drive Motor speed can be set to one of the presets by simply...
  • Page 91 Environment The unique Brushless DC Motor Controller by Owners and operators should always adhere to Movinglife Ltd has a unique LED display with the following precautions: dimming option and a clear error view. Internal data ● Refrain from modifying the ATTO SPORT...
  • Page 92 ATTO SPORT was designed and tested according ● Calibration, service, and repairs of the ATTO to strict water resistance IP54 standards, requiring SPORT Mobility Scooter are carried out by the equipment to be water resistant to splash from Movinglife Ltd. personnel or anyone authorized multiple angles, for an extended period of time and by Movinglife Ltd.

  • Page 93: Model - Atto Sport Max Mobility Scooter

    Dimensions techniques for deceleration and stopping, while providing a smooth driving experience. When folded, ATTO SPORT MAX is the most compact mobility scooter in the world. Nevertheless, when open and ready to drive, ATTO...

  • Page 94: Tires

    You can charge ATTO SPORT MAX 1.35 meters (53”). onboard or offboard, meaning that you can (but do not have to), take the battery off the ATTO SPORT Freewheel Mode MAX in order to charge it. Removing the battery is Yes.

  • Page 95: Environment

    ATTO SPORT MAX withstood the testing and continued to work with zero malfunctions, which guarantees resistance to normal outdoor conditions.

  • Page 96: Contact Information

    CONTACT INFORMATION US IMPORTER: Movinglife Inc. Legal Manufacturer Tour Scotia, 1002 rue Sherbrooke O. Movinglife ltd. Bureau 1900, Montreal, Quebec, H3A 3L6 Canada Netzer Sereni 7039500 Israel Tel +1(347)761-3317 Tel: +972(73)391-3999 Email: info@movinglife.com Authorized representative Obelis Group Ltd. Bd Général Wahis, 53,...

  • Page 97: Notes

    SPECIFICATIONS NOTES...
  • Page 98 ATTO I ATTO SPORT I ATTO SPORT MAX Owner's Manual English Copyright © 2020- Ver 4.0 2021 Issue - March 2021 All rights reserved...

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