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Check your 4G signal strength
To get the most from your 4G Assure, it's important to have a strong 4G signal.
1
Make sure your dongle is plugged into the docking station and the
docking station is connected to your hub (see page 5).
2
Open a web browser – i.e. Chrome, Safari etc – and type
btbusinesshub.home/4gassure into the address bar to open
Hub Manager.
3
If prompted, enter the Admin password – it's on the settings card
on the back of your hub.
4
Check the mobile signal level. If it's weak (one bar or below), try
moving the dongle and docking station to a new position to
improve the signal strength.
It's best near a window as walls and structures can affect the signal.
Having the shortest distance between 4G Assure and the outside
will give you the best connection.
Your signal will instantly update on the Hub Manager as you move
your 4G Assure, helping you to identity the best position for 4G signal.
8
Business Smart Hub
Remember: you need a BT Business Smart
Hub or BT Business Hub 5 with its power
on before you can use your dongle. Your
dongle won't work with a different kind of
router or a different BT hub.
Business Hub 5
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