I Have Just Received A Mediapad 10 Fhd But Cannot Power It On. What Can I Do; I Connect My Mediapad 10 Fhd To A Power Supply, But The Charging Icon Does Not Appear Or Mediapad 10 Fhd Cannot Be Powered On. What Can I Do; My Mediapad 10 Fhd Crashes. What Can I Do; My Mediapad 10 Fhd Crashes Occasionally. Why - Huawei MediaPad 10 FHD Faqs

I have just received a MediaPad 10 FHD but cannot power it on. What can I do?

When you receive your MediaPad 10 FHD, its battery may be depleted. In this case, charge it
for a while before attempting to power it on.
I connect my MediaPad 10 FHD to a power supply, but the charging icon does
not appear or MediaPad 10 FHD cannot be powered on. What can I do?
MediaPad 10 FHD's system may be unstable when the battery level is extremely low. You can
try connecting MediaPad 10 FHD to a power outlet, press and hold the power button for 10
seconds to restart it.

My MediaPad 10 FHD crashes. What can I do?

Press and hold the power button for 10 seconds to power your MediaPad 10 FHD off. Then
press and hold the power button again to power MediaPad 10 FHD on.

My MediaPad 10 FHD crashes occasionally. Why?

If your MediaPad 10 FHD is installed with applications that have not passed the Google
compatibility test, the system may be unstable or even crash.
It is recommended that you only download applications from Google Play Store or Huawei
HiSpace because those applications have passed the compatibility test.

Can I take a snapshot on MediaPad 10 FHD? If yes, how?

Yes. To take a snapshot, press the power button and volume up key simultaneously. By default,
snapshots are saved under File manage\Capture.
I have connected my MediaPad 10 FHD to a PC running Windows 7, but I
cannot find it in My Computer. What can I do?
Windows 7 has a built-in MTP driver. MediaPad 10 FHD should be recognized once it is
connected. However, MediaPad 10 FHD's MTP switch is off by default. Turn on the MTP
switch before you connect your MediaPad 10 FHD to the PC. To do so, touch the MTP icon in
the lower right corner of the screen to enter the control screen.
When I connect my MediaPad 10 FHD to a PC running Windows XP for the
first time, the driver installation fails. What can I do?
Connect your MediaPad 10 FHD to the PC, open My Computer, and access the drive to which
MediaPad 10 FHD is assigned. Double-click the installation file in the drive to install HiSuite
and the driver.
On a PC running Windows XP, Windows Media Player 11 or later must be installed for the
MTP function to work. If Window Media Player 11 or later is not installed, an error occurs.
The error does not affect HiSuite's performance, but you cannot use MTP to transfer or
synchronize data. To synchronize data with the PC using MTP, install the driver and then
Windows Media Player 11 or later.
Huawei Confidential Page 22 of 23