Nokia RM-14 Service Software Instructions
  1. Manuals
  2. Brands
  3. Nokia Manuals
  4. Cell Phone
  5. RM-14
  6. Service software instructions
Nokia RM-14 Service Software Instructions

Nokia RM-14 Service Software Instructions

Hide thumbs Also See for RM-14:
Table of Contents

Advertisement

Quick Links

Download this manual
Nokia Customer Care
3 - Service Software
Instructions
ISSUE 1 11/04
Copyright © 2004 Nokia. All Rights Reserved.

Advertisement

Table of Contents
loading

Related Manuals for Nokia RM-14

Summary of Contents for Nokia RM-14

  • Page 1 Nokia Customer Care 3 - Service Software Instructions ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.
  • Page 2 RM-14 Nokia Customer Care 3 - Service Software Instructions [This page left intentionally blank] COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.

  • Page 3: Table Of Contents

    Activating and Deactivating FPS-8 ..............33 Activation ......................33 Deactivation ..................... 34 JBV-1 Docking Station SW ................35 Before installation..................... 35 Installing SW needed for the JBV-1 SW update..........35 ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 4 RM-14 Nokia Customer Care [This page left intentionally blank] COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.

  • Page 5: Quick Guide For Phoenix Service Sw Installation

    The Phoenix Service Software installation contains: • Service software support for all phone models included in the package • Flash update package files for FPS-8* and FLS-4S programming devices ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 6 Phoenix Service SW and phone data packages should only be used as complete installation packages. Uninstallation should be made from Windows Control Panel. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.

  • Page 7: Phoenix Service Sw

    FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or power to it is not supplied by external charger. First, check the COM /parallel ports used! After correcting the problem, the installation can be restarted. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.

  • Page 8: Installing Phoenix

    Choose the destination folder, it is recommended to use the default folder C:\Program- Files\Nokia\Phoenix. Choose “Next” to continue. You may choose another location by selecting “Browse” (not rec- ommended). COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.
  • Page 9 Setup copies the components, progress of the setup is shown. Please wait. Drivers will be installed and updated, please wait. The process may take several minutes to complete. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 10 RM-14 Nokia Customer Care If the operating system does not require rebooting (Windows 2000, XP) the PC compo- nents are registered right away. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.
  • Page 11 "No..." to reboot the PC manually afterwards. After the reboot components are registered and Phoenix is ready for use. Note that Phoenix doesn't work, if components are not registered. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.

  • Page 12: Updating Phoenix Installation

    Phoenix service software from the Windows control panel. If you try to install an older version (e.g. downgrade from a12_2003_50_6_35 to a11_2003_41_5_28 installation will be interrupted. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.

  • Page 13: Uninstalling Phoenix

    Choose “Phoenix Service Software” and click "Add/Remove". Choose “Remove” to uninstall Phoenix. Progress of the uninstallation is shown. If the operating system does not require rebooting, select “Finish” to complete. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.

  • Page 14: Repair

    Phoenix. Note that the original installation package (e.g. phoenix_service_sw_a12_2003_50_6_35.exe) must be found on your PC when you run the repair setup. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.
  • Page 15 "Add/Remove". In the following view choose “Repair”. Phoenix will reinstall components and register them, the procedure is the same as in the update installation. Choose “Finish” to complete. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 16 RM-14 Nokia Customer Care [This page left intentionally blank] COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.

  • Page 17: Data Package For Phoenix (Product Specific)

    Run the RM-14_dp_v_40.0_mcusw02.19.exe to start the installation. Note! All the screenshots are examples! When you choose “Next” the files needed for the installation will be extracted. Please wait. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 18 From this view, you can see the contents of the Data Package. Read the text carefully. There should be information about the Phoenix version needed with this data package. Choose “Next”. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.
  • Page 19 Choose “Next” to continue. Choose “Next” to start copying the files. Phone model specific files will be installed. Please wait. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 20 Now Phoenix can be used to for example flash phones and print type labels after: • configuring users • managing connections FLS-4S can be used right away. FPS-8* can be used after updating Flash Update Package files to it. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.

  • Page 21: Uninstalling The Data Package

    Uninstalling the data package Uninstallation can also be done manually from Windows Control Panel / Add / Remove Pro- grams / “RM-14 Phone Data Package”. If you try to install the same version of Phoenix Data Package that you already have, you are asked if you want to uninstall the version you have on your PC.

  • Page 22: Configuring Users

    Start Phoenix Service SW and Login. To add new user choose “Edit”. If user ID is already con- figured, choose your own user ID from the list and choose “OK”. Choose “Add” to continue. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.
  • Page 23 Type in your name and initials to fields and choose “OK”. User has now been created, choose “OK”. You are now able to login with this username, choose “OK”. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.

  • Page 24: Managing Connections

    A connection can be created either manually or by using a Connection Wizard. To add new connection, choose “Add” and select if you want to create it manually or by using the Wizard. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.
  • Page 25 Choose “Finish” to complete. If you use the Wizard, connect the tools and a phone to your PC and the wizard will automati- cally try to configure the correct connection. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 26 When Product is found, Phoenix will load product support and when everything is ready, name of the loaded product support module and its version will be shown on the bottom of the screen. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.

  • Page 27: Updating Flash Support Files For Fps-8* And Fls-4

    Start by double clicking flash_update_03_07_000.exe . The installation begins. If the same version of Flash Update package already exists, and you want to reinstall them, the previous package is first uninstalled. Restart installation again after that. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 28 Control Panel and then re run the in- stallation again. If an older version exists on your PC and it needs to be updated, choose “Next” to continue the installation. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.
  • Page 29 Nokia Customer Care It is highly recommended to install the files to the default destination folder C:\Program Files\Nokia\Phoenix. Choose “Next” to continue. When installing the flash update files for the first time you may choose another location by selecting “Browse” (not recommended).

  • Page 30: Updating The Fps-8* Flash Prommer Sw

    Select ”FPS-8 maintenance” from ”Flashing” menu. When new FPS-8 flash update package is installed to computer you will be asked to update the files to your FPS-8 Prommer. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.
  • Page 31 The update procedure takes a couple of minutes, please wait until you are notified that update has been successful. Choose “OK” and close “FPS8 Maintenance” UI. View after a successful prommer software update. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 32 All files can be loaded separately to FPS-8. To do this, just press the right mouse button in the ”Flash box files” window and select file type to be loaded. More information and help can be found from “Help” dialog. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.

  • Page 33: Activating And Deactivating Fps-8

    First, fill in the “FPS-8 activation request” sheet, in the FPS-8 sales package and follow the in- structions in the sheet. When activation file is received (e.g. 00000.in), copy it to C:\ProgramFiles\Nokia\Phoenix\Box- Activation directory on your computer (this directory is created when Phoenix is installed).

  • Page 34: Deactivation

    Select ”FPS-8 maintenance from the ”Flashing” menu as when activating prommer or updating Select “Deactivate” from the “FPS8 Maintenance” UI. Confirm Deactivation by choosing “Yes”. The box will be deactivated. Turn FPS-8 power off and on to complete deactivation. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.

  • Page 35: Jbv-1 Docking Station Sw

    Run Jbv1_18_update.zip file and start the SW installation by double clicking Setup.exe. Files needed for JBV-1 Package setup program will be extracted. The installation begins, please read the information shown and choose “Next” to continue. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 36 RM-14 Nokia Customer Care Use suggested destination folder where JBV-1 SW Package will be installed and choose “Next” to continue. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.
  • Page 37 RM-14 Nokia Customer Care Select “Full” installation and choose “Next” to continue. Program Folder will be created. Choose “Next” to continue, Software files will be installed. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 38 If there is a previously installed JBV-1 Firmware update package (v 17 or older) on your com- puter, please update the JBV-1 USB Driver. Please see the readme.txt file under C:\Program Files\Nokia\ JBV-1 Firmware Update\JBV-1USB driver folder for instructions on how to update the JBV-1 USB Driver.
  • Page 39 The older sw file JBV1v17.CDE is visible in this view only if the previous JBV-1 SW package has been installed on your computer. After a successful update, the current JBV-1 status will be shown after you choose “OK”. ISSUE 1 11/04 COMPANY CONFIDENTIAL Copyright © 2004 Nokia. All Rights Reserved.
  • Page 40 Choose “Refresh Status” to see the current SW version and then “Update Firmware” to update the SW. After you have updated all docking stations, close the “JBV-1 Firmware Update” dialog. COMPANY CONFIDENTIAL ISSUE 1 11/04 Copyright © 2004 Nokia. All Rights Reserved.

Table of Contents