Cimsun CimFAX User Manual
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Cimsun CimFAX User Manual

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CimFAX Fax Server
User Manual
（V5.0）

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Summary of Contents for Cimsun CimFAX

  • Page 1 CimFAX Fax Server User Manual （V5.0）...
  • Page 2 This publication is subject to changes without notice. Changes or revisions of the publications will be included in the latest version. Cimsun Technology Co., Ltd. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
  • Page 3 Safety precautions Please read the following information before deploying the products. Beware of the warnings and use the product in accordance with instructions labelled on the hardware. Warnings: ● Do not expose the equipment to liquid, moisture or high humidity. ●...
  • Page 4 ● The equipment doesn’t work though deployed and handled in compliance with the manual. Brief introduction of the user manual Thank you for buying CimFAX fax server. CimFAX fax server is designed for SMEs and branches of large companies. It works independently as a network server, supports one or multiple PSTN lines and makes users send and receive faxes simultaneously from different workstations.

  • Page 5: Table Of Contents

    5.5 SMTP Settings ......40 Equipment Setup ...... 10 5.6 User Accounts Management ..41 2.1 Setting up Environment ....11 5.7 System Upgrade ......42 2.2 Setting up CimFAX Fax Servers .. 12 5.8 Temporary Factory Reset ..... 43 2.2.1 Standard Edition 5.9 Servers Binding ......
  • Page 6 6.9.2 Send fax from selecting 7.1 Check CimFAX Server Version and document ........61 Status ..........76 6.9.3 Send fax from scanning..61 7.2 Set up User Accounts ....77 6.9.4 Choose or enter recipients . 62 7.3 Fax Settings ........78 6.9.5 Signature and stamps ..

  • Page 7: Package Contents

    Package Contents Please open the package carefully and take out the contents. If any of the followings is missing, please contact the seller immediately.

  • Page 8: Product Description

    Product Description This chapter describes features, functions and technical specifications of CimFAX fax server.

  • Page 9: Product Introduction

    1.1 Product Introduction CimFAX is a new generation fax server based on embedded technology and designed to meet the fax requirement of small- and medium-sized companies and branches of large companies. CimFAX fax server integrates fax, telephone and network technology, capable of all the work of traditional fax machine.

  • Page 10: Functions

    1.2 Functions ● Network sharing With a CimFAX fax server installed on your local network, multiple fax users in your office can send faxes from their workstations simultaneously. ● Auto distributing Administrator can set up extensions for all users. When the caller dials the fax number + extension of the user, the server will auto route the incoming fax to the right user.

  • Page 11: Technical Specification

    1.3 Technical Specification Spec/Models Standard Edition A5 Standard Edition B5 Storage ◇ 256MB Users △ Line Port 1 port 1 port Fax Speed ▲ 14.4kbps 14.4kbps Resolution 98/196DPI 98/196DPI Caller ID Format DTMF, FSK DTMF, FSK Power Adapter Specification 12V AC/DC 12V AC/DC Maximum Power Consumption Network Port...
  • Page 12 Specs/Models Standard Edition C5 Standard Edition C5S Storage ◇ Users △ Line Port 1 port 1 port Fax Speed ▲ 14.4kbps 14.4kbps Resolution 98/196DPI 98/196DPI Caller ID Format DTMF, FSK DTMF, FSK Power Adapter Specification 12V AC/DC 12V AC/DC Maximum Power Consumption Network Port Ethernet RJ45x１...
  • Page 13 Specs/Models Professional Edition Professional Edition Storage ◇ Users △ Line Port 1 port 1 port Fax Speed ▲ 33.6kbps 33.6kbps Resolution 98/196DPI 98/196DPI Caller ID Format DTMF, FSK DTMF, FSK Power Adapter Specification 12V AC/DC 12V AC/DC Maximum Power Consumption Network Port Ethernet RJ45x１...
  • Page 14 Specs/Models Professional Two-line Professional Two-line Edition T5 Edition T5S Storage ◇ 16GB Users △ Line Port 2 port 2 port Fax Speed ▲ 33.6kbps 33.6kbps Resolution 98/196DPI 98/196DPI Caller ID Format DTMF, FSK DTMF, FSK Power Adapter Specification 12V AC/DC 12V AC/DC Maximum Power Consumption Network Port...
  • Page 15 Specs/Models Ultimate Two-line Ultimate Two-line Edition W5 Edition W5S Storage ◇ 16GB 32GB Users △ Line Port 2 port 2 port Fax Speed ▲ 33.6kbps 33.6kbps Resolution 98/196DPI 98/196DPI Caller ID Format DTMF, FSK DTMF, FSK Power Adapter Specification 12V AC/DC 12V AC/DC Maximum Power Consumption Network Port...

  • Page 16: Equipment Setup

    Equipment Setup This chapter illustrates how to set up the server and connect it correctly.

  • Page 17: Setting Up Environment

    2.1 Setting up Environment Connection requirements ● RJ45 Ethernet connectors ● RJ11 telephone line ● Power adapter ● 2-line or 3-line grounding receptacle Environment requirements ● Please put the server on flat surface. ● Please keep the server away from heating equipment. ●...

  • Page 18: Setting Up Cimfax Fax Servers

    2.2 Setting up CimFAX Fax Servers 2.2.1 Standard Edition A5/B5/C5/C5S Fig 2.1 Standard Edition front panel Item Status Description Power on. Power state Power failure. The port is connected to a telephone line. Telephone Flash The port is connected to a telephone line.
  • Page 19 Four steps to start Fig 2.2 4-step cable connection Port Item Description Power in Connects to a power adapter. Restores settings to factory default. Details refer to “5.8 Restore Reset button Factory Settings”. External function Reserved. Ethernet (RJ-45) Connects to an Ethernet 10/100M based network. UPLINK Ethernet (RJ-45) Connects to another network device.
  • Page 20 Setting up steps Step 1: Connecting telephone line Plug the line in a telephone and dial to test line function, then plug this line into server’s LINE port. Once correctly connected, LINE LED on the front panel of the Server will be on (if FAX LED or VOICE LED on, LINE LED off is normal), otherwise it will be off and the Server will beep every 3 seconds.

  • Page 21: Professional Edition H5/H5S

    2.2.2 Professional Edition H5/H5S Fig 2.4 Front panel of Professional Edition H5/H5S Item Status Description Power on. Power state Power failure. The port is connected to a telephone line. Flash The port is connected to a telephone line. LINE Telephone line status The port is not connected to a telephone line, or in off-hook status.

  • Page 22: Professional Two-Line Edition T5/T5S And Ultimate Two-Line Edition W5/W5S

    2.2.3 Professional Two-line Edition T5/T5S and Ultimate Two-line Edition W5/W5S Fig 2.5 Front panel of Professional Two-line Edition and Ultimate Two-line Edition Item Status Description Power on. Power state Power failure. The port is connected to a telephone line. Telephone Flash The port is connected to a telephone line.
  • Page 23 Other signals: LED flashing in sequence from READY to VOICE means server is updating system. Server “beep” codes: a single beep per 3 seconds (telephone line is disconnected); beeps repeating 1 long 2 short (server failure) Fig. 2.6 Deployment of Professional Two-line Edition and Ultimate Two-line Edition Port Item Description...
  • Page 24 Setting up steps Step 1: Connecting telephone line Plug telephone line for fax use in server’s LINE-1 or LINE-2 port to connect the server to PSTN network. Plug the line in a telephone and dial to test line function before connecting it to the server. If correctly connected, LINE-1 or LINE-2 LED on the front panel of the Server will be on or flash, otherwise it will be off and the Server will beep every 3 seconds.

  • Page 25: Software Installation (On Windows)

    Software Installation (on Windows) This chapter steps you through CimFAX client installation on Windows computer...

  • Page 26: Disc Contents

    ●User Manual (you need to have Acrobat Reader or other compatible software in place). 3.2 System Requirements ●To install and use CimFAX client, you need to make sure that your computer meets the following requirements: ●Windows 2000/2003/XP/Vista/7/8/8.1/10 operating system ●400MHz or more X86 compatible CPU...
  • Page 27 4. Click “Next” or “Browse” to choose file location. 5. Click “Install”.
  • Page 28 6. Wait for file copy complete. 7.Wait for the installation of CimFAX virtual printer.
  • Page 29 8. Click “Finish”. 9. You may have to reboot your computer under certain circumstances. 10. CimFAX client will auto start once installation completed.

  • Page 31: Software Installation (On Macos)

    4 Software Installation (on MacOS) This chapter steps you through CimFAX client installation on Mac computer...

  • Page 32: Disc Contents

    ●User Manual (you need to have Acrobat Reader or other compatible software in place). 4.2 System Requirements ●To install and use CimFAX client, you need to make sure that your computer meets the following requirements: ● MacOS 10.11 and above operating system ●400MHz or more X86 compatible CPU...
  • Page 33 3. You will see the login window. 4. Click “More” to check the software version and CimFAX support information.
  • Page 34 5. Click “Language” to choose the software language. 7. You can choose to either register a local account or a cloud. A cloud account will have synchronized data across your Mac and iOS mobile devices. You will need to verify with your phone number or email address to register a cloud account while if you just want to have a local account, you don’t have to do...
  • Page 35 8. Create a local account. Enter your name and password. Please note: local account can’t be found back if you forget name or password later. 9. Click “OK” and you will be logged in. You can choose to upgrade local account to cloud account later if you want.
  • Page 36 10. Create a cloud account. Enter your phone number or email address to get 6-digit verification code.
  • Page 37 11. Click “Next”. Enter your name and password to complete the registration.

  • Page 38: Cimfax On Windows

    5 Configuration Guide for CimFAX on Windows This chapter introduces how to configure settings of the Server on a Windows computer.

  • Page 39: Administrator Login

    “All Programs” > “CimFAX” to open the client. The first time you run CimFAX client, it will auto find a CimFAX device nearby. If there’s a firewall alert, unblock it. The pop-up window shows basic information including CimFAX fax server ID and IP address.
  • Page 40 Note: if nothing shows up in the pop-up window when the client tries to auto find CimFAX server, please check if 1) CimFAX and your computer are on the same router; 2) whether AP isolation on your router is turned on; 3) whether the lights on CimFAX front panel are in normal working status; 4) whether there’s IP conflict on your network, i.e., another device is using the IP that’s assigned to CimFAX fax server.

  • Page 41: Server Network Settings

    5.2 Server Network Settings Click “Server” menu bar of the client > “Network Settings”. Network settings window will appear. “Server” menu is available only when you login as the administrator. IP addresses are set by “Assigned by DHCP” by default in our latest software version. If you’d like to manually specify an IP address to the server, please follow the steps below: ●...
  • Page 42 Server’s IP address to a different network segment, you can uncheck the option. However, in this case, you also have to change the network configuration of your computer so that you can log in to the server. After all the information filled and checked, click “Apply” button. If successfully changed, a prompt window shows “Setup network options success”.

  • Page 43: Server Datetime Settings

    5.3 Server Datetime Settings Click “Server” menu bar > “Datetime Settings”. Datetime Settings window will appear. “Server” menu is available only when you login as the administrator. In the Server Datetime Settings window: ● Fill local date and time in the field of “Server Date and Time”.

  • Page 44: Fax Options

    5.4 Fax Options Click “Server” menu bar > “Fax Options”. Fax options window will appear. “Server” menu is available only when you login as the administrator. Fig 5.1 Fax options for one-line server In the Fax options window: ● Fill in the name of your company in the field “Company” within 16 characters. Your company name will be shown on the header of faxes in default format when they are received.
  • Page 45 After all the required information entered, header like the following will be shown on the fax once it is received. The upper left header: “FROM: Cimsun Tech 02085566893-607 Helen TO: 02085566891 Mike” The upper right header: “2013-06-12 16:20:31 (GMT+08:00) Page 1 of 2 Key words: &C: company name;...

  • Page 46: Smtp Settings

    5.5 SMTP Settings The administrator shall prepare an email address dedicated to forwarding faxes. This email shall support SMTP. Once public SMTP assigned, other users can directly forward faxes to his own email through SMTP. They can also assign their own SMTP. Click “Server” menu bar and then the sub-category “SMTP settings”...

  • Page 47: User Accounts Management

    5.6 User Accounts Management Click “Server” menu bar > “User Accounts”. User Accounts window displays. “Server” menu is available only when you login as the administrator. ● “User name”: the user name you used to login the fax server. User name will display on the header of the fax upon receipt.

  • Page 48: System Upgrade

    Inappropriate upgrade could cause server malfunction. Click “Browse” button to select the upgrade file which is a “*.img” file released on our website (www.cimfax.com) or provided to you by our technical support. Click “Start Upgrade”. When file uploaded, following dialogue window will appear.

  • Page 49: Temporary Factory Reset

    5.8 Temporary Factory Reset Do not reset the server unless the administrator forgets admin password or cannot log in the server. Please note: all the settings you did and your data before you do the reset will come back when you power off and restart the server.

  • Page 50: Servers Binding

    5.9 Servers Binding If multiple fax servers are bound together, user accounts and faxes received will sync on the bound servers. Servers bound are more flexible and versatile. When sending faxes, they will send through an idle one of lines. You will need at least two professional enterprise...
  • Page 51 Meanwhile, in Servers binding window, “Address” column displays the other server’s IP address. “Server ID” column displays serial number “Connecting State” will be marked success. Login the other server and follow the above-mentioned steps to mutually bind with the previous server.

  • Page 52: Fax Queue

    5.10 Fax Queue Click “Server” menu bar > “Fax Queue”. Fax Sending Queue window will appear. “Server” menu is available only when you login as the administrator. In the Sending Queue window, you can see the details of all the sending faxes and faxes to be sent, including server ID, task ID, priority, fax number, recipient and sender, dial attempt, send time and remark.

  • Page 53: Fax History

    5.11 Fax History Click “Server” menu bar > “Fax History”. Fax history window will appear. “Server” menu is available only when you login as the administrator In Fax history window, you search fax sending and receiving history by enter user name, fax number and time.

  • Page 54: Instructions For Cimfax On Windows

    6 Instructions for CimFAX on Windows This chapter guides you through CimFAX client functions and usage in details.

  • Page 55: User Login

    6.1 User Login CimFAX client normally will auto start when installation is finished or computer operating system is initiated. If not, please click “CimFAX” icon on desktop or click “Start” button > “All Programs” > “CimFAX” to run the client.

  • Page 56: Changing Password

    6.2 Changing Password To change your password, click “Option” menu bar > “Change Password”. Changing password window will appear. In the Change Password window, enter the required information and then click “OK”. If password is successfully changed, there will be a pop-up message saying “Password has been changed. Use the new password next time you login.”...

  • Page 57: Import Contacts

    6.3 Import Contacts Click “Options” menu bar > “Contacts”. Contacts window will show. In the Contacts window: ● “Import”: add contacts from excel file (*.csv/*.xls/*.xlsx) and from name card file (*.vcf). ● “Export”: export contacts in excel file (*.csv) or name card file (*.vcf). ●...

  • Page 58: Signature Library

    6.4 Signature Library Click “Options” menu bar> “Signature Library”. Signature library window will appear. The first time you use signature library, you’ll be asked the following question. Click “Yes” to continue. Enter password for the signature library and then click “OK”. Note: Keep your password in mind, otherwise you’ll be unable to access signature library.
  • Page 59 connected to your computer first and then sign your name or stamp on a white clean paper and put it in your scanner. Click “Scan”. Choose the model of your scanner in the shown list and click “Select”. The scanner starts to work and the following progress screen appears.
  • Page 60 Check the signature and click “OK” if there’s no problem. The signature will be displayed in the left blank box of your signature library window.

  • Page 61: Fax To Email

    6.5 Fax to Email Click “Options” menu bar > “Fax to Email Setup”. Fax to email setup window will appear. In the drop-down box of “Forward to email”, you can choose: ● Never ● When user offline ● Always Enter you email address in the field of “Email to receive”. As to SMTP settings, public SMTP is recommended to check, though you can choose Private.

  • Page 62: Program Options

    6.6 Program Options Click “Options” menu bar > “Program Options”. Program options window will appear. For “Startup and Close”, you can choose either “Startup with the system” or “Login automatically (Remember password required)”. You can choose options for the server from the drop-down menu when click the “Close”...
  • Page 63 For “Voice Prompt”, you can check on the option “Play the following voice when there’s a new fax coming” and the option “Play the following voice when there’s unread fax”. When there’s new fax or unread fax, your computer will play voice to remind you.

  • Page 64: Scan Settings

    6.7 Scan Settings Click “Options” menu bar > “Scan Settings”. Scans setting window will appear. You can choose either “Gray” or “Color” for “Scan Data Source”. “Convert Color/Gray Image to B/W Fax Format” includes two options: ● Image optimized (Bigger, slower) ●...

  • Page 65: Fax Format Conversion

    6.8 Fax Format Conversion Click “Options” menu bar > “Format Converting”. Format converting window will appear. For “Virtual Print Data Source”, you can choose: ● BW: gray document and image ● RGB: color document and image As to “Converting color/gray image to B/W fax format”, you can choose: ●...

  • Page 66: Sending Faxes

    You can send a fax from printing a document. Take example sending an office doc. Click “Print” in the “file” menu. Select “CimFAX Printer” in drop-down menu of printer. Note: if the doc has many pages, please note to type in the number of pages that you want to send as fax.

  • Page 67: Send Fax From Selecting Document

    6.9.2 Send fax from selecting document To send a fax, you can also click the “File” button or right clicking the document and choosing the option “Send fax”. The file will be displayed Fax viewer. 6.9.3 Send fax from scanning Click “Scan”...

  • Page 68: Choose Or Enter Recipients

    Scanner starts and the following progress window appears. Progress screen might differ due to scanners’ model differences. Some scanner may need some time for warming up. When scanning is done, the file will be displayed in the Fax viewer. 6.9.4 Choose or enter recipients In the Fax viewer window, enter fax number in the field of “To”.
  • Page 69 You can also click “To” button and select multiple recipients in Select Recipients window. If you want to send a fax to multiple recipients, you can add multiple recipients’ fax number in the field of “To” separate by colon. Or add recipients’ name and number in the following format: recipient 1<fax number 1>;...

  • Page 70: Signature And Stamps

    6.9.5 Signature and stamps Click “Sign” button. You will be asked to enter protection password of signature library. Enter password and click “OK”. Follow the steps in “6.4 Signature Library” the first time you use the signature library. Click the signature you want in the list on the left of signature library window or select the signature and click “OK”.

  • Page 71: Add A Page

    Put your mouse cursor in the fax page and click where you want to sign or stamp. The signature or stamp will be there when it’s done. 6.9.6 Add a page Click “File” menu bar > “New Page”. You can choose to add a page from a scanner or a file. When page is added, you can see the pages of the fax on the left panel.

  • Page 72: Fax Options

    If the image is horizontal and its width exceeds FaxViewer range, you can choose between: ● Rotate the image automatically to fit the screen. ● Keep the image as it is. Check on the option “Save the setting. Don’t ask again.” Click “OK”.

  • Page 73: Outbox And Sending Status

    6.9.9 Outbox and sending status FaxViewer window will be closed when you click “Send” button and outbox details will be displayed on client home screen. You can monitor faxing status in real time. To stop sending, right click the fax task and choose “Stop sending”.

  • Page 74: Receiving Faxes

    When there’s a new incoming fax, the server will route it to extension number it’s been directed to (see 8. Fax Mode). Open CimFAX client and you can see the following pop-up notification in the lower right corner of your computer (if you checked on the option in 5.6 Program Options).

  • Page 75: Add A Contact

    6.10.5 Add a contact To add a contact, just right click the fax number in the column of “Caller ID” and choose “Save to Contacts”. Edit contact’s information in Contacts Details window and click “Save”. The contact is saved. You can check it later in Contacts.

  • Page 76: Send Fax By Email

    6.10.7 Send fax by email You can send the received fax by email to others. Right click the fax and choose “Forward thru Email”. CimFAX client only supports forwarding email by Microsoft Office Outlook. Therefore, you have to have Outlook client and Outlook profile in place.

  • Page 77: Ocr Options

    6.10.8 OCR options This function is not available any more.

  • Page 78: Public Faxes Distributing

    6.11 Public Faxes Distributing If your account has the permission of “Distributor”, the server will route the un-specified incoming fax to your public inbox (See 8. Fax Mode). You can view the content and check whether it should be forwarded or deleted. Right click the fax and choose “Distribute”...

  • Page 79: Faxes Auto Export

    6.12 Faxes Auto Export Click “Options” menu bar > “Automatic Export”. Click to check on and/or off the options of auto print and save when a fax is sent or received. Choose the printer that is connected to your computer. Browse to choose the folder that you’d like the fax to be saved in.

  • Page 80: Language Configuration

    6.13 Language Configuration Click “Options” menu bar > “Language”. Select the language you want for the client.

  • Page 81: Instructions For Cimfax On Mac

    7. Instructions for CimFAX on Mac...

  • Page 82: Check Cimfax Server Version And Status

    7.1 Check CimFAX Server Version and Status You may need to check CimFAX server software version and firmware version when there’s any issue sending and/or receiving faxes. Log into CimFAX client software, then click “Device” and then “Version and Status”.

  • Page 83: Set Up User Accounts

    Note: Please login as admin account or an account with the permission of “Administer” to set up user account. Log in CimFAX, click “Device”, then “User Accounts”. You can add a user or delete a user here. When adding a user, enter the user name, password and extension number. The extension number is only valid in CimFAX.

  • Page 84: Fax Settings

    7.3 Fax Settings Note: Please login as admin account or an account with the permission of “Administer” to set up user account. Click “Device”, then “Fax Settings”. You need to fill in your company name, fax number, CSID (which is the short name of your company name).

  • Page 85: Fax To Email Settings

    7.4 Fax to Email Settings Note: Please login as admin account or an account with the permission of “Administer” to set up user account. Click “Device”, then “Email Settings”. Set this up and you will get incoming faxes in your email as PDF attachments.

  • Page 86: Network Settings

    Note: Please login as admin account or an account with the permission of “Administer” to network settings. CimFAX IP address is set to be assigned by DHCP by default. If you’d like to specify an IP address, please click “Device” and then “Network Settings”. Check on the option of “Manually specify”. Then enter the IP address, Subnet Mask, Router and DNS information.

  • Page 87: Set Up Time And Region

    7.6 Set up Time and Region Note: Please login as admin account or an account with the permission of “Administer” to set up time and region information. Click “Device”, then “Time and Region”. Enter your local date, time and time zone information. Then click “Apply”.

  • Page 88: Check Fax Queue

    7.7 Check Fax Queue Note: Please login as admin account or an account with the permission of “Administer” to check fax queue. In fax queue, columns include server ID, task ID, file ID, priority, fax number, recipients, sender, dial attempts, send time and remarks. Task ID and file ID are generated by the server.

  • Page 89: Check Fax History

    7.8 Check Fax History Note: Please login as admin account or an account with the permission of “Administer” to check fax history. In fax history, you can search by user name, fax number and time range. You can search both faxes sent out and received in the time range you set.

  • Page 90: Create Device Voice Log

    “Device Voice Log”. When the sending is done, a wav file will be created. Go to CimFAX directory, open “Voice log” folder. You’ll find it. It is named with the current time.

  • Page 91: Check Device Log

    Note: Please login as admin account or an account with the permission of “Administer” to check device log. Check “Device Log” when: 1) CimFAX server keeps reboot, 2) CimFAX client keeps disconnecting, 3) fax to email fails, 4) sending/receiving fails, 5) other server issues. The log shows server’s activities in the last 7 days.

  • Page 92: Add Advanced Variables

    Note: Please login as admin account or an account with the permission of “Administer” to add advanced variables. If you’d like to 1) have faxes auto saved in your network shared folder without running CimFAX client, 2) change server name, 3) delete faxes permanently, 4) synchronize fax remarks or any other features that are not currently available, you need to add advanced variables.

  • Page 93: Update Firmware

    7.12 Update Firmware Note: Please login as admin account or an account with the permission of “Administer” to add advanced variables. Sometimes you might need to update server software and firmware to solve faxing issues or have updated functions. Download the latest server software and firmware update package from the download center of our website or get them from our tech support.

  • Page 94: Create And Import Contact

    7.13 Create and Import Contact To create and import contact, click “Contacts”, then the man icon. You’ll see two options: “Create New Contact” and “Import from file”. To create a new contact, enter company name, contact’s name and fax number. Then click “OK”. To import from file, browse to choose the csv file you’ve created.

  • Page 96: Send Fax

    7.14 Send Fax To send a fax, you can either drag the file and drop it in CimFAX window or click “Send fax”. In “Send fax” window, drag and drop the file in the add box. Then enter recipient’s fax number in the blank field, or click the dropdown icon to choose a recipient.
  • Page 97 If you click “Add country code”, the country code you set up in “Settings” will be auto add to the fax number.
  • Page 98 If you’d like to add a cover page, click “Cover page”. Enter sender information including name, company, phone number, fax number, address and email.
  • Page 99 You can choose the priority of the fax you wish it is to the recipient. The options include: urgent, for review, please comment, please reply and please recycle. You can also add comments and logo of your company if you wish. Click “OK” when all is done.
  • Page 100 Now you can double click to preview the fax. Click the “…” icon on the upper right corner of the fax page, then you can edit or delete this page. Click “Edit”. You can preview the fax now and choose pages in the right pane. You can also drag to adjust darkness of the text on the upper right corner and check on “Lock”...
  • Page 101 Click page icon to rotate the page or zoom it in or out. Click zoom icon on the lower right corner of the fax. Then drag to zoom in or out. Click counter clockwise icon on the upper right corner of the fax to rotate it if necessary.
  • Page 102 Click T icon to add remarks. You can select fonts, font size, bold font, italic, underline and align of the text. Click stamp icon to add stamp on the fax. Click the + icon on the right pane to add your scanned stamp.
  • Page 103 Click settings icon to set up fax options. Choose priority and quality of the fax you wish it to be. Priority options include: Low, Normal, High and Critical. When there’s fax queue, the critical one will be sent out first, then high, normal and low. Quality options include: Normal (fast) and Fine (slow). You can set up fax schedule here.
  • Page 104 Here are the screenshots of fax sending progress.

  • Page 107: Receive Fax

    7.15 Receive Fax Click the mail icon to check your fax inbox. As soon as a fax is received, it will appear in the inbox and there will be a small new fax notification on the upper right corner. If you don’t see it here, please click the refresh button on the upper right corner. You can click the fax to view it.
  • Page 108 Click trash can icon to view deleted faxes.

  • Page 109: Change Software Language

    7.16 Change Software Language Click settings icon on the lower left corner to set up software language.

  • Page 110: Set Up Automatic Export

    7.17 Set up Automatic Export Click settings icon on the lower left corner to set up automatic export. You can set up to have faxes both outbound and inbound auto saved to a local folder on your computer or network shared folder. File type supports: tif and pdf. You can also check on the option of create subfolder by user name, fax number and contacts.

  • Page 111: Fax Mode

    8. Fax Mode...

  • Page 112: Auto Answer

    Note: fax extension number and users are assigned by the administrator on the server. If you have a PBX in your office, please note that the fax extension number on CimFAX server is not the telephone extension number of yours. However, the administrator can set the telephone extension number as the respective user’s fax number in case of confusion.

  • Page 113: Faq

    9. FAQ This chapter introduces the frequently asked questions. If your problem is not covered here or cannot be solved in the provided ways, please visit CimFAX website> FAQs and troubleshooting guide at: https://cimfax.com/service_ts.asp or contact CimFAX technical support (phone: 0086-13600011553;...
  • Page 114 Q: What if server memory run out? A: CimFAX fax server can meet the demand of most customers. 512 MB memory stores up to 10,000 pages of fax. If storage is used up to 90%, the server will auto delete some of the earliest faxes to free space.
  • Page 115 Q: How to make a digital signature (stamp)? A: First sign your name or stamp on a white clean paper. Then put it in the scanner and CimFAX scanning signature function will help add your signature or stamp in encrypted library. See 6.4 Signature...

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