Axis Q60 Series Preventive Maintenance Instructions And Checklist page 5

AXIS PTZ Camera
Instructions
Temperature
Purpose: Prevent environmental factors from affecting the camera. For example, extreme temperatures caused by direct sunlight,
can cause unexpected behavior in the camera.
Actions:
• Go to Settings > System > Maintenance > Reports and click View the server report . Check for fan failures and if
the temp counter is higher than 5.
• If there are many warnings or the temp counter is high, consider taking precautions that reduce the risk of exposing the
camera to extremely hot or cold temperatures.
Fan failure example: temperature_ctrld[814]:
Temp counter example: Tempcounter 50
Vibrations
Purpose: Keep the accuracy of the PTZ mechanism, which is sensitive to vibrations, and achieve ideal operation when zooming.
Actions:
• Go to Settings > System > Maintenance > Reports and click View the server report. Search for pan/tilt errors,
which can be an indication of vibrations that cause problems for the camera. Example of pan error from server report:
domed[759]:
Contact the camera owner/operator to identify issues caused by vibrations.
• Vibrations can be reduced by using another mounting option or improve the existing one. A potential cause could be that
the screws are loose between the bracket and the pole/wall. See Screws on page 7 for more information.
Preset positions
Purpose: Maintain the preset positions. Presets are supposed to stay in their configured locations. However, due to certain conditions
such as temperature variations and normal wear they could become offset over time.
Note
It could be difficult to detect or remember the original location of a previously configured preset position. If this is the
case, talk to the camera operator.
Actions:
• If any of the presets are offset, go to Settings > PTZ > Preset positions and reconfigure the preset to the desired location
by adding a preset with the same name.
• If the preset accuracy offset is high, go to Settings > PTZ > Limits and turn off E-flip.
• If the offset is still higher than 0.5°C after completing the actions above, contact axis.com/support.
PTZ test
Purpose: Test the PTZ mechanism. The built-in PTZ test is designed to calibrate the camera block and check for problems.
Actions:
• Go to Settings > System > Maintenance > PTZ status and click Test.
If any errors are reported, go to Settings > System > Maintenance > Reports and click Download the server report.
Contact axis.com/support.
Pan position error!
Fan failure detected on fan 0
5