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FFE Fireray 5000 Technical Notes page 5

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11. E-12: (Code Red)
The reflector(s) may not have been covered when the 'tick' button on the Controller was pressed or the
Infra-Red Signal may not have dropped low enough.
Note: When in 'Hand' mode, the signal must drop below 500 when the reflector(s) are blocked. When
the reflector(s) are uncovered you should have a value of over 800 but less than 1200 when in 'Hand'
mode.
The 'Hand' values will never be steady.
12. E-13: (Code Amber)
The reflectors may not have been uncovered when the 'tick' button was pressed on the Controller.
Note: When you are at the 'Set' function, it is always good to confirm that the person at the reflector(s)
end has covered or uncovered them as required. This is main reason for a failure at this point.
13. E-14: (Code Amber)
This is the most common error when aligning a F5000 and there are several potential reasons which can
give an E-14 error. E-14 basically means the Detector has tried to align onto something other than or as
well as the Reflector(s).
1. Poor 'line of sight'. Ideally the F5000 needs a 1M diameter clearance down the whole of the Beams
path to align through (and without shiny surfaces near the reflector(s) or that the Beam passes
through).
2. Windows or surfaces which are reflective near the Reflector(s) can cause alignment failures. Passing
close to a shiny surface such as 'Cling Film' can cause E-14.
3. A strong Infra-Red source (which can be a light directly above the Detector, the Sun or another Beam)
can cause alignment failure.
A large amount of air born contamination, such as dust, could prevent alignment and result in E-14.
Note: You can overcome an E-14 alignment error by doing a Manual Alignment (which will be explained
in training). If you get E-14 errors, switch on the laser and see where it ends up. If you do successive
alignments the laser always ends up in the same place, it could be that something is drawing the Beam to
that part of the building. Try starting the laser starting the laser offset from the reflector(s). Some lasers are
not very accurate and may be pointing the Detector in the wrong direction, so if the laser always ends up
in the top right position in relation to the reflector(s), try starting it from the bottom left. In the worst-case
scenario, the Detector and or Reflector(s) may need to be moved to a better 'line of sight'.

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