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Easy Updater for GC2| Installa on Instruc ons
LED Indicators
The LED indicators display the following status:
LED Indicator
GREEN LED
RED LED
NO LED
Status Messages
The 4-segment display reveals the following status messages:
Press bu on to start update.
Messages
X.XX XXXX
F <X %>
donE
CANT UpdAtE - - no change
CANT UPDATE - - older
Error n - - yyyyy
C <X %>
Updating Errors
All upda ng errors will show CAnt UPdAtE - - HHHH (xxxx = specifi c update
failure reason).
Possible Reasons:
• bAd tArGEt - - connected panel does not correspond to an
updatable device
• no chAnGE - - same fi rmware in panel and fi rmware updater
• OLdEr - - panel fi rmware is newer than in the fi rmware updater
• bAd bUild - - fi rmware updater build is invalid or has been erased
(please use the Firmware Updater Tool to download the image again).
• bad build during updating - - fi rmware updater build was found
invalid during fl ashing (internal check)
• IntErnAL bUiLd - - the UPDV cannot be used to update internal
(test) builds, or no fi rmware payload is present
• build not found -- no fi rmware payload detected on UPDV
Device
• buildis good -- fi rmware updater build was validated as correct
and complete
• build erased -- fi rmware payload has been erased
• build is bad -- corrupt payload or no fi rmware payload is
present
4 Copyright © 2015 Nortek Security & Control
Description
Lights GREEN when pigtail cable is
correctly a ached to the Control
Panel or Wireless Touchscreen
Lights RED when pigtail cable is
plugged into the system backwards
or pins are misaligned. The GC2
Firmware Easy Updater for GC2 will
not func on in this state
Check cable installa on for
misaligned or incorrect pin alignment
Descrip on
Displays the fi rmware version and
build number running on the device
and indicates the device is ready to
update the Control Panel or Wireless
Touchscreen Keypad
Where X.XX = fi rmware version and
XXXX=build number
Indicates the percentage complete
of the current fi rmware update
on the Controll Panel or Wireless
Touchscreen Keypad. Where X=0 -
100%.
Firmware update successful
Indicates the Control Panel or
Touchscreen is running the same
version as the Easy Updater for GC2
Indicates the Control Panel or
Touchscreen is running a newer
version than the Easy Updater for GC2
See How to Update the Easy Updater
for GC2 below
Indicates a device error. Where yyyyy
= error number
Indicates fi rmware diagnos cs
procedure occurring
All Other Errors
All other errors will show Error n -- yyyyy (n = error number, yyyyy = error
label)
While other errors are very unlikely they are diagnos c in nature
• (1) Get Version Info Max Retries
• (2) Get Resource Table Max Retries
• (3) Get Build Info Resource Max Retries
• (4) Bad Build Info
• (5) Get Build Info Max Retries
• (6) Set Baud Rate Max Retries
• (7) High Baud Rate no I/O
• (8) SPI Flash no I/O
• (9) SPI Flash bad
• (10) Build Not Found
• (11) Erase Bootloader Max Retries
• (12) Flash Bootloader Max Retries
• (13) Erase Main Program Max Retries
• (14) Flash Main Program Max Retries
• (15) Resource Table Bad
• (16) Code Bad (Firmware is corrupted) displays the fi rmware version
also
• (17) Failed to update target, the Control Panel or TSI Keypad firmware is corrupted
IMPORTANT: (16) Code Bad is a Fatal Error. If this is displayed, the device will
need to be replaced. Contact Technical Support for approval of RMA.
Start Button Functions
• Start Update - Single Bu on Press - (0.5 second) - - Starts the update.
Firmware installa on begins when 2GIG UPDV device is properly
confi gured and connected to a Control Panel or TSI Touchscreen
Keypad
• Payload Diagnos c Check - Press and Hold - (3 seconds) - - A single
"beep" will be heard and the 2GIG-UPDV device will perform a
fi rmware payload diagnos c check. The 2GIG-UPDV must be powered
ON to perform this check.
• Erase Firmware Payload - Press and Hold - (10 seconds) - - Three
"beeps" will be heard. - be- shows bulk erase occurring. Build erased.
SPECIFICATIONS
USB Port
Dimensions (W x H x D)
Weight
Housing Material
Color
LIMITED WARRANTY
This Nortek Security & Control LLC product is warranted against defects in material and workmanship for two
(2) years. This warranty extends only to wholesale customers who buy direct from Nortek Security & Controll
or through Nortek Security & Control LLC's normal distribu on channels. Nortek Security & Control LLC does
not warrant this product to consumers. Consumers should inquire from their selling dealer as to the nature
of the dealer's warranty, if any.
There are no obliga ons or liabili es on the part of Nortek Security & Control LLC for consequen al damages
arising out of or in connec on with use or performance of this product or other indirect damages with respect
to loss of property, revenue, or profi t, or cost of removal, installa on, or reinstalla on. All implied warran es
for func onality, are valid only un l the warranty expires. This Nortek Security & Control LLC Warranty is in
lieu of all other warran es expressed or implied.
Nortek Security & Control LLC
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517 USA
For technical support in the USA and Canada:
Dial: 855-2GIG-TECH (855-244-4832)
Email: 2gigtechsupport@nortek.com
Visit www.2GIG.com or dealer.2gig.com
For technical support outside of the USA and Canada:
Contact your regional distributor
Visit www.nortekcontrol.com for a list of distributors in your region
10007501 A
Micro-B socket
2.32 x 3.70 x 1.00 in.
.2 lbs.
ABS Plas c
Black
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