Service And Repairs; Troubleshooting - ION Operator's Manual

SERVICE AND REPAIR
Service Information
At Ardisam, we build quality and durability into the design of our products; but no amount of careful design by us, and careful
maintenance by you, can guarantee a repair-free life for your auger. Most repairs will be minor, and easily fixed by following the
suggestions in the troubleshooting guide in this section.
The guide will help you pinpoint the causes of common problems and identify remedies.
For more complicated repairs, contact ION customer service. A parts catalog is included with the product separately.
We will always be glad to answer any questions you have, or help you find suitable assistance. To order parts or inquire about
warranty, call or write us at the address found below.
Ordering Repair Parts
Parts may be obtained from the store where your auger was purchased or direct from the factory. To order from the factory, call,
e-mail, or order online at www.ioniceaugers.com:
Please include the part numbers, part description, quantity, model number and serial number.
ION TROUBLESHOOTING GUIDE
NO. PROBLEM
1 Battery Charger LED does not indicate activity when the charger
and battery are plugged in.
2 Battery Charger LED blinks RED or GREEN or is solid GREEN when
the battery is not attached to it.
3 Drilling lights come on, powerhead will not start, and battery
indicates (3) LEDs. ("ON" switch has been held down for more than
5 seconds, ambient temperature is very cold)
4 Drilling lights come on, powerhead continuously runs–stops–runs
with no load on it, will not cut ice. (Battery indicates (3) LEDs)
5 Drilling lights come on, powerhead runs smoothly with no
load on it, and continuously runs–stops–runs when cutting ice.
(Battery indicates (3) LEDs)
6 Drilling lights come on, powerhead runs smoothly with no load
on it, and turns slowly with low power when cutting ice. (Battery
indicates (3) LEDs)
7 Drilling lights come on, powerhead runs smoothly with no load
on it, and turns slowly with low power until it stops cutting ice.
(Battery indicates (2) LEDs)
8 Drilling lights come on, powerhead starts, then stops while
cutting ice; will start again ONLY if switch is activated. (Battery
indicates (1) LED)
9 Battery LED's do not illuminate.
10 Drilling lights do NOT come on, powerhead will NOT start, and the
Battery LEDs do NOT illuminate.
8
ION® Ice Augers,
A Division of Ardisam, Inc.
1-800-345-6007
E-mail: info@ioniceaugers.com
POSSIBLE CAUSE
Battery charger is defective.
Battery charger is defective.
Battery core temperature is too cold.
(Extremely)
Battery core temperature is too cold.
(Extremely)
Battery core temperature is too cold.
(Moderately)
Battery core temperature is too cold.
(Slightly)
Battery core temperature is too cold
for the existing battery voltage.
(Slightly with low voltage)
Battery is low on power.
Battery is dead or defective.
Battery is dead or defective.
Check for parts online at www.ioniceaugers.com or call 800-345-6007 M-F 8-5 CT
Operator's Manual
ION® Electric Ice Augers
REMEDY/ACTION
Replace battery charger.
Replace battery charger.
Remove the battery from the unit and
place it in a warm location (inside a jacket
pocket, vehicle or a small cooler with a
warmer), for up to 60 minutes.
Remove the battery from the unit and
place it in a warm location (inside a jacket
pocket, vehicle or a small cooler with a
warmer), for up to 60 minutes.
Remove the battery from the unit and
place it in a warm location (inside a jacket
pocket, vehicle or a small cooler with a
warmer), for up to 45 minutes.
Remove the battery from the unit and
place it in a warm location (inside a jacket
pocket, vehicle or a small cooler with a
warmer), for up to 30 minutes.
Remove the battery from the unit and
place in a warm location. Completely re-
charge the battery.
Charge the battery.
Charge or replace the battery.
Charge or replace the battery.