Troubleshooting - Oki N36150A User Manual

5.

Troubleshooting

This chapter explains how to solve problems that occur while using the conveyor.
Reference
z For more information about the problems that occurred with the printer, see "Troubleshooting and Daily Maintenance" provided
with the printer.
Symptom
Conveyor does not work.
Conveyor does not stop.
Conveyor emits strange
noises and bad smells.
Printer detects that stuck
envelopes are full, and
stops printing.
If you cannot resolve the problems by using these troubleshooting methods, contact the designated
customer service center.
Cause
The conveyor is not
turned on.
Too many envelopes or
heavy objects are placed
on the belts.
Foreign objects are
jammed between the
belts and the unit.
There is something
covering the paper
sensor area.
Paper sensor is dirty.
Immediately switch off the power supply, pull the power plug out of the power
outlet, and contact the designated customer service center.
Excessive envelopes
have accumulated on the
conveyor.
Envelopes that tends to
be curled are used.
Troubleshooting
Check that the power plug is inserted into the power
outlet.
Check that the status indicator is turned on.
Remove them from the belts.
Remove the foreign objects.
When removing foreign objects is difficult, contact the
designated customer service center.
Remove the object covering the paper sensor area.
Clean the paper sensor area.
Remove the stuck envelopes on the conveyor.
Use the conveyor keeping it a little away from the
printer.
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