Sony Cyber-shot DSC-T30 User's Manual / Troubleshooting page 95

Computers
You do not know if the OS of your computer is compatible with the camera.
Check "Recommended computer environment" on page 64 for Windows, and page 78 for
•
Macintosh.
Nothing appears on the camera screen when a USB connection is made.
The switch on the cable for multi-use terminal is set to "TV". Set to "CAMERA" (page 67).
•
Your computer does not recognize your camera.
Turn on the camera (
•
When the battery level is low, install the charged battery pack (
•
First"), or use the AC Adaptor (page 18).
Use the cable for multi-use terminal (supplied) (page 67).
•
Disconnect the cable for multi-use terminal from both the computer and the camera, and
•
connect it again firmly. Make sure that "USB Mode Mass Storage" is displayed (page 67).
Set [USB Connect] to [Mass Storage] in the
•
Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
•
connectors of your computer.
Connect the camera directly to your computer without passing through a USB hub or other
•
device (page 67).
The software (supplied) is not installed. Install the software (page 65).
•
Your computer does not properly recognize the device because you connected the camera and
•
your computer with the cable for multi-use terminal before you install the software (supplied).
Delete the erroneously recognized device from your computer, then install the USB driver
(see the next item).
The "Removable disk" icon does not appear on the computer screen when you
connect your computer to the camera.
Follow the procedure below to install the USB driver again. The following procedure is for a
•
Windows computer.
1 Right-click [My Computer] to display the menu, then click [Properties].
The "System Properties" screen appears.
2 Click [Hardware]
For Windows Me, click the [Device Manager] tab.
•
The "Device Manager" appears.
3 Right-click [
The device is deleted.
4 Install the software (page 65).
A USB driver is also installed.
step 2 in "Read This First").
t
[Device Manager].
t
Sony DSC], then click [Uninstall]
step 1 in "Read This
t
(Setup) menu (page 61).
[OK].
t
95