Sony DSC-H20 Cyber-shot&reg Handbook page 131

"Memory Stick PRO Duo" media is not recognized by a computer with a "Memory
Stick" media slot.
• Check that the computer and the "Memory Stick" media Reader/Writer support "Memory Stick PRO
Duo" media. Users of computers and "Memory Stick" media Readers/Writers made by manufacturers
other than Sony should contact those manufacturers.
• If "Memory Stick PRO Duo" media is not supported, connect the camera to the computer (pages 112
and 118). The computer recognizes the "Memory Stick PRO Duo" media.
Your computer does not recognize the camera.
• When the battery level is low, insert the charged battery pack or use the AC adaptor (sold separately).
• Set [USB Connect] to [Auto] or [Mass Storage] (page 94).
• Use the cable for multi-use terminal (supplied).
• Disconnect the cable for multi-use terminal from both the computer and the camera, and connect it
again firmly.
• Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
connectors of your computer.
• Connect the camera directly to your computer without passing through a USB hub or other device.
Cannot import images.
• Connect the camera and your computer correctly making a USB connection (page 112).
• When you shoot images with a "Memory Stick Duo" media formatted by a computer, you may not be
able to import the images to a computer. Shoot using a "Memory Stick Duo" media formatted by the
camera (page 97).
After making a USB connection, "PMB" does not start automatically.
• Make the USB connection after the computer is turned on.
Cannot play back images on your computer.
• If you are using "PMB", refer to "PMB Guide" (page 111).
• Consult the computer or software manufacturer.
The image and sound are interrupted by noise when you view a movie on a
computer.
• You are playing back the movie directly from the internal memory or the "Memory Stick Duo"
media. Import the movie to the hard disk of your computer, then play back the movie from the hard
disk (page 112).
Cannot print an image.
• Refer to the operation manual of the printer.
Images once exported to a computer cannot be viewed on the camera.
• Export them to a folder recognized by the camera, such as "101MSDCF" (page 115).
• When using software other than "PMB", the information may not be updated correctly, so images
may turn blue or otherwise not be displayed correctly. This is not a malfunction.
• When blue images appear, view them in the Folder View mode or delete them with the camera.
131 GB