Williams AV Convey Video TL S20 User Manual

Real-time translation hardware

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Convey

Video

Real-time Translation Hardware TL S20

USER MANUAL

MAN 251B

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Page 1 Convey Video Real-time Translation Hardware TL S20 USER MANUAL MAN 251B...
Page 2: Table Of Contents
Table of Contents Convey Video Safety Warnings and Instructions Maintenance and Recycling Instructions Overview Network Connection Required Understanding the Translation Process Billing for Translation Language Selection Starting and Stopping Translation Capturing Content Wiring and Connections Connecting the Video Source and Outputs Connecting Devices ...
Page 3 Convey Video Devices Menu Calibrating Touch Screen Controllers Driver Management for USB Devices Serial Ports Manually Installing a Driver for a USB Device Microphones Updating the Convey Video Saving and Loading Settings Factory Reset Using the Billing Portal How Billing Works Creating an Account ...
Page 4: Safety Warnings And Instructions
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. POWER CORD NOTICE FOR INTERNATIONAL OPERATION - Please call Williams AV Customer Service at 800.328.6190 to order the appropriate power cord for the country of use.
Page 5: Maintenance And Recycling Instructions
Use only the power supply provided by Williams AV. Other power supplies may have similar specifications, but may not be equivalent in emissions ratings, in-rush current, etc. Use of an unapproved power supply may leave the device partially or completely inoperable, and will void the warranty.
Page 6: Overview
Convey Video Overview Williams AV is making inclusion easier for all with the new real-time Language Translation System, Convey Video. Convey Video has the ability to translate in many languages and even more dialects and display subtitles over a video feed.
Page 7: Wiring And Connections
Convey Video Wiring and Connections PWR SW Front Panel of Convey Video 19VDC --- 4.7A HDMI In COMM 1 COMM 2 --C + USB 3.0 HDMI Out USB 3.0 PWR SW RoHS Made in USA 19VDC --- 4.7A HDMI In COMM 1 COMM 2 --C +...
Page 8: Power On
After a moment, a Convey Video splash screen will appear. After the startup process, the default input source will be shown. If this process is different for you, recheck your installation and power on again. Call Williams AV for support if it is still unsuccessful.
Page 9: Hdmi Interface Quick Start Menu
Convey Video HDMI Interface Quick Start Menu A quick start menu is available to adjust some settings of the Convey Video. This menu is available when starting the device, or by connecting a mouse to the Convey Video. Moving the mouse will display the menu. Top Menu Information Information is available on the top of the menu screen.
Page 10: Bottom Buttons
Convey Video Video Source Video can be provided through a USB connection, through a HDMI connection or a static background overlay (Text Only mode). Use the Video Source menu to toggle between sources, if necessary. For more information on video sources, see "Video Source Options"...
Page 11: Menu Conventions
Convey Video Menu Conventions Once the menu system is displayed, you can make selections from it to navi gate to the option(s) you wish to change. Each menu selection has the appearance of a rounded-corner button. Not Selected: If a button is not selected, it has a black background. Selected: When a button is selected, it changes to a blue background.
Page 12: Preparing Video Sources And Outputs
Convey Video Preparing Video Sources and Outputs The display menu provides various video settings. Display Menu Setting Video Output The Convey Video gives you a wide range of video parameters for fine tuning your video output. 1. Activate the menu system. The Main Menu appears. 2.
Page 13: Edid
Convey Video EDID EDID Menu This dialog allows you to set the Convey Video’s preferred EDID resolution which tells the video source what resolution to send. 1. Activate the menu system. The Main Menu appears. 2. Select Display. The Display menu appears. 3.
Page 14: Networking
Convey Video 3. Select Video Source. Video Source Menu 4. Choose from your desired video source. 5. Exit the menu system. Networking There are various networking capabilities built into the Convey Video, such as the ability to stream or update. Network Setup 1.
Page 15: Caption Appearance And Settings
Convey Video Caption Appearance and Settings The appearance of the captions can be edited to make them as legible as possible. The caption language and speaker settings can also be set from the Caption menu, as well as the Microphone Volume. Caption Settings The Caption setting controls whether the captions are displayed or not.
Page 16: Setting Caption Appearance
Convey Video on page 10. Speaker Language Selection Menu Translation Language Selection Menu Setting Caption Appearance Captions with a larger font and a blue background. The caption appearance can be adjusted using several features to be as clear as possible on the background of your video content.
Page 17: Microphone Volume
Convey Video Font Color Select Color from the font menu to choose a font color. This is the color of the text on the screen. Text Position The text position menu lets you set the location of the text on the screen. Use the Speaker Text and Translator Text options to set whether the text appears at the top of the screen or at the bottom.
Page 18: Capture Menu
Convey Video Capture Menu The capture menu configures how captures, or recordings, of the settings are saved. Sessions can be captured by pressing the red circle button on the main menu toolbar (see "Bottom Buttons" on page 10). Captures do not contain audio. Captures will show the menu when it is used, including when the capture button is pressed to start or stop a recording.
Page 19: Video Encoder
Convey Video Video Encoder The video encoder settings set the configuration used for captured video footage. The bitrate and video size can be set. The video will be resized to fit in the specified resolution, which may result in changed quality. A high bitrate will result in a better quality video, but the video will not be able to record as long as with a lower bitrate.
Page 20: Driver Management For Usb Devices
Convey Video Calibration From the Menu System 1. Activate the menu system. The Main Menu appears. 2. Select Devices. The Devices menu appears Devices menu 3. Select Touch Screen Calibration. The Calibration Menu appears. Example of calibration screen. Note: The calibration screen may be a bright blue depending on your device. 4.
Page 21: Serial Ports
6. To check the correct drivers are being used, select the ? button. The vendor and product ID assigned will be shown. Example of USB Devices menu If the device appears to be assigned incorrectly and is not functioning, contact Tech Blue, Williams AV’s technical support for assistance in getting your device working.
Page 22: Manually Installing A Driver For A Usb Device
Convey Video Manually Installing a Driver for a USB Device WARNING: The following process should only be performed when your Williams AV rep has directed you to do so. Doing so without guidance can corrupt your system and may require repair.
Page 23: Saving And Loading Settings
Convey Video The Update Menu Saving and Loading Settings The current device settings can be saved or loaded from a USB drive. This may be useful when ensuring multiple devices all have the same settings. Factory Reset To restore system settings to the factory default, select Factory Reset. This setting will reboot the device. The factory reset can also be triggered manually by using a keyboard and pressing ctrl+alt+end.
Page 24: Creating An Account
Convey Video Creating an Account A login account will need to be created for your organization. This account can be used to manage multiple Williams AV devices and payment methods. When creating an account, you will select a currency to be billed in. This currency is for all devices. If you need your organization's various devices billed in different currencies, please create a second account and add devices to the account with the correct currency for that device.
Page 25: Billing Tiers
Convey Video Adding and Managing Credit Cards Billing Tiers A billing tier can be set per device. A billing tier should be selected based on how often a device will be actively translating. Please see the billing website for the most up-to-date information on available billing tiers. For more information on how the billing process works, see "How Billing Works"...
Page 26: Managing Devices
Convey Video Managing Devices Device that have already been added to your account can be edited under the Manage My Devices section. The Last Invoice will link to the invoice from the last billing cycle, if available. To view other invoices, see "Billing History" on page To edit device information, click the Edit link.
Page 27: Troubleshooting Guide
The following table describes common problems and their solutions. If, after refer ring to this table, a problem still exists, call Williams AV and ask for technical assistance. There are no user serviceable parts in the Convey Video. Do not open the cabinet.
Page 28 Convey Video SYMPTOMS POSSIBLE SOLUTIONS PC display scrolls. You may need to adjust your computer’s Display or Monitor Type setting for a video scan rate compatible with the Convey Video. For display utilities that permit the user to change the hori zontal scan rate or vertical refresh rate: Select a resolution, maximum horizontal scan rate, and a maximum vertical scan rate that are compatible with the computer hardware, the Convey Video, and the display monitor/projector.
Page 29: Specifications
Convey Video Specifications Video Input HDMI up to 3840 x 2160 @ 24/25/30 fps Video Output HDMI up to 3840 x 2160 @ 60 fps Power Supply TFP 060 – 100-240VAC 50/60Hz Input Power Source 19VDC, 4.7A, center positive Power Indicator Green LED Remote Power 2-pole Phoenix-style connector (Euroblock)
Page 30: 2-Year Warranty
Williams AV shall not be liable to any person or entity for any...
Page 31: Regulatory Statements
Convey Video Regulatory Statements FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

Williams AV Convey Video TL S20 User Manual

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