HP OMEN 27i Maintenance And Service Manual page 29

Table 4-2: Solving common problems
Problem Possible cause
Screen is blank Power cord is disconnected.
or video is
flashing.
Monitor is off.
Video cable is improperly connected.
System is in Sleep mode.
Video card is incompatible.
Image appears Brightness is too low.
blurred,
indistinct, or too
dark.
Check Video Monitor video cable is disconnected.
Cable is
displayed on
screen.
Input Signal Out Video resolution and/or refresh rate are set
of Range is higher than what the monitor supports.
Solution
Connect the power cord.
Power the power button.
NOTE: If pressing the
Power button has no
effect, press and hold the
power button for 10
seconds to disable the
Power button lockout
feature.
Connect the video cable
properly.
Press any key on the
keyboard or move the
mouse to exit Sleep mode.
Open the OSD menu and
select the Input Control
menu. Set Auto-Switch
Input to Off and manually
select the input
Open the OSD menu and
select Brightness to adjust
the brightness scale as
needed.
Connect the appropriate
video signal cable
between the computer and
monitor. Be sure that the
computer power is off
while you connect the
video cable.
Change the settings to a
supported setting.
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