Elettronica Pagani STAR T-SHOCK User Manual
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Elettronica Pagani STAR T-SHOCK User Manual

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S T A R T - S H O C K
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U S E R M A N U A L
C R Y O G E N E R A T I O N
helpdesk@cryo-generation.com

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Lori Cloutier
May 4, 2025

What type of replacement coolant is used

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1 comments:
Mr. Anderson
May 17, 2025

Only coolant authorized by Elettronica Pagani should be used for the T-SHOCK device. Use of unauthorized coolant has not been tested.

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Summary of Contents for Elettronica Pagani STAR T-SHOCK

  • Page 1 S T A R T - S H O C K ™ U S E R M A N U A L C R Y O G E N E R A T I O N helpdesk@cryo-generation.com...

  • Page 2: Table Of Contents

    User manual STAR T-SHOCK ELETTRONICA PAGANI INTRODUCTION ........................1 INTENDED USE ......................... 2 INSTALLATION ......................... 4 SOFTWARE DESCRIPTION ..................... 14 7.1. MANUAL OPERATION ....................14 7.1.1 SETTING OF THE STEPS AND OF STEP CYCLES ..........18 7.1.2 MANAGEMENT OF THE CYCLES ................ 20 PRESET PROGRAMS ......................

  • Page 3: Intended Use

    User manual STAR T-SHOCK ELETTRONICA PAGANI This user manual provides detailed information about the STAR T-SHOCK device and its components, contraindications and side effects, as well as recommendations for use, troubleshooting, cleaning and maintenance. The STAR T-SHOCK offers specific characteristics. Above all, these characteristics are achieved thanks to the interplay between the device’s information and the...
  • Page 4 - skin conditions such as eczema, dermatitis or skin rash in the area to be treated. The STAR T-SHOCK device requires operators to utilize the manual massage technique. This technique operates at a temperature below 0° C; if this temperature is protracted over time in a static position, it can freeze tissues.

  • Page 5: Installation

    User manual STAR T-SHOCK ELETTRONICA PAGANI • These feelings diminish as the area becomes numb Immediately after a treatment: • Hardening • Redness • Tingling and itching One or two weeks after the treatment: • Itching • Skin sensitivity • Tingling •...
  • Page 6 User manual STAR T-SHOCK ELETTRONICA PAGANI UMCR12ST4 5/86 – Rev. 0 – 13/05/2020...
  • Page 7 3. lemo connector for display-mobile connection + Knob for display-mobile fixing 4. USB port (enabled only for any software updates sent by ELETTRONICA PAGANI) 5. ON / OFF switch: to power the device 6.
  • Page 8 User manual STAR T-SHOCK ELETTRONICA PAGANI 5. ACTIVATING THE DEVICE setting up your machine step by step with images included after placing the device on a stable and well-ventilated surface (ideally in proximity to the ventilation grids), connect the massage head holder connect the supplied applicator to the device following the instructions on its connector.
  • Page 9 User manual STAR T-SHOCK ELETTRONICA PAGANI TO POWER THE DEVICE: ! connect the supplied main cable into the socket of the device UMCR12ST4 8/86 – Rev. 0 – 13/05/2020...
  • Page 10 User manual STAR T-SHOCK ELETTRONICA PAGANI ! connect the other end of the cable into the grounded wall outlet ! press the power-switch on the back of the device to turn on (the green led light will illuminate). ! the device turns on, and after having loaded the software, it will display on the screen the main menu.
  • Page 11 User manual STAR T-SHOCK ELETTRONICA PAGANI the purpose of the gel is to slide the handpiece on the area to be treated. glide the wand over the treatment area as suggested in the videos loaded on the device and related to the specific area of the body to be treated.
  • Page 12 User manual STAR T-SHOCK ELETTRONICA PAGANI Cycle 2 is active. Cycle 3 is not active. Cycle 3 is active. Audio is not enabled; by tapping this icon, the audio is enabled. Audio is enabled; by tapping this icon, the audio is disabled.
  • Page 13 User manual STAR T-SHOCK ELETTRONICA PAGANI Open: Open the preset program and/or open the last client record in the list. Access Data: It allows to access the data of a client. Add a New client or Record: It allows to add a new client and/or to add a new record.
  • Page 14 User manual STAR T-SHOCK ELETTRONICA PAGANI Second client Record: Shows the second client Record related to the selected client. Third client Record: Shows the third client Record related to the selected client. Fourth client Record: Shows the fourth client Record related to the selected client.

  • Page 15: Software Description

    User manual STAR T-SHOCK ELETTRONICA PAGANI System Settings: Allows access to the system settings of the device. Audio is not enabled; by tapping this icon, the audio is enabled. Audio is enabled; by tapping this icon, the audio is disabled.
  • Page 16 User manual STAR T-SHOCK ELETTRONICA PAGANI To use the manual mode, tap the icon shown below The following screen will appear. The system loads default settings To decrease the set temperature, drag to the left the cursor shown in the figure below. To increase the...
  • Page 17 User manual STAR T-SHOCK ELETTRONICA PAGANI To increase the treatment duration, drag up the cursor shown by the arrow in the figure below; to decrease the duration, drag the same cursor down. To start the treatment, tap the button shown by the arrow in the figure below At the start, the following screen will appear.
  • Page 18 User manual STAR T-SHOCK ELETTRONICA PAGANI The total time decreases and the dot on the screen becomes green. The central area of the screen shows a dynamic graph related to the instantaneous temperature of the applicator's surface in contact with the client. At the start, it is not possible to modify the duration, but it is possible to modify the temperature as shown previously.

  • Page 19: Setting Of The Steps And Of Step Cycles

    User manual STAR T-SHOCK ELETTRONICA PAGANI 7.1.1 SETTING OF THE STEPS AND OF STEP CYCLES It is possible to set more steps for a single treatment. The steps are displayed on the left side of the screen, as shown in the orange rectangle in the figure below.
  • Page 20 User manual STAR T-SHOCK ELETTRONICA PAGANI In the column on the left side of the display, the circle highlighted in green shows the currently selected step, as shown in the figure above. For each step, if necessary, you can change the settings. It is possible to set a maximum number of 5 steps, as shown in the following figure It is possible to select a step to modify the settings or to delete it.

  • Page 21: Management Of The Cycles

    User manual STAR T-SHOCK ELETTRONICA PAGANI To delete a step, select and tap the trash icon as shown in the following figure The step will be deleted, and the other steps will be maintained, as shown in the following figure.
  • Page 22 User manual STAR T-SHOCK ELETTRONICA PAGANI To set 1 cycle, tap the icon 1 To select 2 cycles, tap the icon 2 To set 3 cycles, tap the icon 3 For example, tapping the icon 2 will set 2 cycles. Therefore, the corresponding icons will become white, and the screen will change as shown below.
  • Page 23 User manual STAR T-SHOCK ELETTRONICA PAGANI The number of the current cycles and the total number of cycles The duration of a single cycle, i.e. the sum of the durations of the set steps (3+5+5+5 = 18 minutes). Once the treatment is started, the duration will decrease as shown in the following figure 1.
  • Page 24 User manual STAR T-SHOCK ELETTRONICA PAGANI At the end of the cycle, an acoustic alarm will start, followed by the following message. At the end of the treatment, the following screen will appear, followed by an acoustic message. UMCR12ST4 23/86...

  • Page 25: Preset Programs

    User manual STAR T-SHOCK ELETTRONICA PAGANI To close the message, tap the icon shown in the figure above. 7.2 PRESET PROGRAMS 7.2.1 AESTHETICS ! Woman To select “Woman,” tap the corresponding icon shown in the figure below UMCR12ST4 24/86 – Rev. 0 – 13/05/2020...
  • Page 26 User manual STAR T-SHOCK ELETTRONICA PAGANI The following screen will appear, and, if the audio is enabled, it will be followed by a voice message To load the preset programs, tap the hexagon related to the area of the body to be treated, as shown in the figure above.
  • Page 27 User manual STAR T-SHOCK ELETTRONICA PAGANI To open the desired program, tap the icon shown in the figure below The following screen will be shown. The name of the highlighted program is displayed on the top right of the screen...
  • Page 28 User manual STAR T-SHOCK ELETTRONICA PAGANI Proceed as for the manual operation. (You may refer to section 7.1). ! Man To select “Man,” tap the corresponding icon, as shown in the figure below The following screen will appear, and, if the audio is enabled, will be followed by a voice message.
  • Page 29 User manual STAR T-SHOCK ELETTRONICA PAGANI To load the preset programs, tap the hexagon related to the area of the body to be treated, as shown in the figure above. The selected hexagon will become red, and the list of preset programs for the highlighted area will be loaded on the right, as shown in the figure below To open the desired program, tap the corresponding icon as shown in the screen below.

  • Page 30: Record Management

    User manual STAR T-SHOCK ELETTRONICA PAGANI The following screen will be shown. The name of the highlighted program is displayed on the top right of the screen Proceed as for the manual operation. (You may refer to section 7.1) 7.3 RECORD MANAGEMENT...

  • Page 31: Record Saving - Method 1

    User manual STAR T-SHOCK ELETTRONICA PAGANI The screen on the display allows management of all free records (called “Free Memory” on the device) saved by the user (delete, save, use). If there is no saved record, the screen will be similar to the figure below 7.3.1 RECORD SAVING - METHOD 1...
  • Page 32 User manual STAR T-SHOCK ELETTRONICA PAGANI Set the parameters, the steps and the cycles following the indications in section 7.1 of this manual. Once the desired parameters are set, tap the icon shown in the figure below The following screen will appear:...
  • Page 33 User manual STAR T-SHOCK ELETTRONICA PAGANI Tap the characters to type the name that is assigned to the free memory. Then tap the icon shown in the figure below to confirm The following message will appear: UMCR12ST4 32/86 – Rev. 0 – 13/05/2020...
  • Page 34 User manual STAR T-SHOCK ELETTRONICA PAGANI The message will close automatically, and the following screen with the new name assigned to the saved record will appear. UMCR12ST4 33/86 – Rev. 0 – 13/05/2020...

  • Page 35: Record Saving - Method 2

    User manual STAR T-SHOCK ELETTRONICA PAGANI 7.3.2 RECORD SAVING - METHOD 2 It is also possible to save a free record in manual mode. By accessing the manual mode (see section 7.1 of this manual), the following screen will be displayed Once the desired parameters are set, tap the icon as shown in the figure above.
  • Page 36 User manual STAR T-SHOCK ELETTRONICA PAGANI Tap the characters to type the name that is assigned to the free memory. Then tap the icon shown in the figure below to confirm. The following message will appear: UMCR12ST4 35/86 – Rev. 0 – 13/05/2020...

  • Page 37: Accessing Free Records

    User manual STAR T-SHOCK ELETTRONICA PAGANI The message will be closed automatically. Then, the system will return to the screen for manual operation. The record was saved successfully 7.3.3 ACCESSING FREE RECORDS To access records from the main menu, tap the icon shown in the figure below In case a free record was saved previously, the following screen containing all the saved free records will appear.
  • Page 38 User manual STAR T-SHOCK ELETTRONICA PAGANI To open the desired record, tap the icon as shown in the figure above. Once the record is loaded, the following screen will appear. The name of the current record is shown at the top right of the screen Proceed as for the manual operation.

  • Page 39: Deleting A Record

    User manual STAR T-SHOCK ELETTRONICA PAGANI 7.3.4 DELETING A RECORD To delete a free record previously saved, in the main menu, tap the icon shown in the figure below. The following screen displaying all the existing free memory will appear To delete a record, tap the icon shown in the figure below.
  • Page 40 User manual STAR T-SHOCK ELETTRONICA PAGANI To undo the deleting process, press the icon at the left bottom in the figure below. The display will return to the previous status. To complete deletion of the record, tap the icon next to the name of the record as shown in the figure below.
  • Page 41 User manual STAR T-SHOCK ELETTRONICA PAGANI The following screen will appear: UMCR12ST4 40/86 – Rev. 0 – 13/05/2020...
  • Page 42 User manual STAR T-SHOCK ELETTRONICA PAGANI To cancel, tap the icon shown in the figure below. To confirm the deletion of the record, tap the icon shown in the figure below. Once the deletion is confirmed, the following screen or the list of the remaining records will appear.

  • Page 43: Client Archive

    User manual STAR T-SHOCK ELETTRONICA PAGANI 7.4 CLIENT ARCHIVE To access the client archive, tap the icon in the main menu shown in the figure below UMCR12ST4 42/86 – Rev. 0 – 13/05/2020...
  • Page 44 User manual STAR T-SHOCK ELETTRONICA PAGANI The password STAR is required. Once the password is entered, tap the icon shown in the figure above to confirm. If there are no clients in the archive, the screen below will appear. If a client is already listed in the archive, the previous screen will show all the clients in the archive.

  • Page 45: Adding A New Client

    User manual STAR T-SHOCK ELETTRONICA PAGANI 7.4.1 ADDING A NEW CLIENT On the following screen, in order to save a client archive for aesthetic treatment, tap the icon shown below. UMCR12ST4 44/86 – Rev. 0 – 13/05/2020...
  • Page 46 User manual STAR T-SHOCK ELETTRONICA PAGANI If there is at least one client in the list, tap the icon shown in the figure below In both cases, the following screen will appear: 7.4.1.1 AESTHETIC ARCHIVE To modify any fields, tap the corresponding icons where the + and - buttons are displayed...
  • Page 47 User manual STAR T-SHOCK ELETTRONICA PAGANI To modify the text fields (indicated by the icon ), tap the of the field you want to modify. The following screen with a keyboard will appear: Once the name of the field is typed, tap the icon shown above to confirm. The name of the field will now appear in the screen related to the client.
  • Page 48 User manual STAR T-SHOCK ELETTRONICA PAGANI To modify the sex, tap the corresponding selection (as shown in the figure above). The screen below will be displayed: To modify the area of the body of the client, tap the icon shown below:...
  • Page 49 User manual STAR T-SHOCK ELETTRONICA PAGANI The following one will appear for a male client: Both for male and female clients, tap the hexagon corresponding to the desired area of the body. The following screen with the name of the selected area will appear:...
  • Page 50 User manual STAR T-SHOCK ELETTRONICA PAGANI When all the parameters are entered, the following screen will appear: To save the client, tap the icon shown above. The following screen will appear again: UMCR12ST4 49/86 – Rev. 0 – 13/05/2020...
  • Page 51 User manual STAR T-SHOCK ELETTRONICA PAGANI 7.4.1.2 VIEWING CLIENT REPORTS After entering the client’s data, tap the icon shown by the arrow in the screen below. The following screen will appear UMCR12ST4 50/86 – Rev. 0 – 13/05/2020...
  • Page 52 User manual STAR T-SHOCK ELETTRONICA PAGANI Tap the icon shown in the screen above to view the same data on a histogram. Tap the icon shown in the screen above and the previous screen will appear again. UMCR12ST4 51/86 – Rev. 0 – 13/05/2020...
  • Page 53 User manual STAR T-SHOCK ELETTRONICA PAGANI 7.4.1.3 SAVING CLIENT RECORDS - AESTHETIC It is possible to save a record and link it to a client. A maximum of 4 records is allowed for each client. To save a client Record (PR), access the archive of an existing client.
  • Page 54 User manual STAR T-SHOCK ELETTRONICA PAGANI To add a PR, tap the NEW icon as shown in the figure above. The following screen will appear: If necessary, modify the settings as shown in section 7.1 of this manual. Tap the icon shown in the image above to save the PR.
  • Page 55 User manual STAR T-SHOCK ELETTRONICA PAGANI Following this procedure, it is possible to save up to four PR for each client. In this case, the PR will be named as DAY1, DAY2, DAY3 and DAY4 as shown in the figure below.
  • Page 56 User manual STAR T-SHOCK ELETTRONICA PAGANI Once selected, tap the circle again. The selected PR’s settings will be displayed, as shown in the figure below. UMCR12ST4 55/86 – Rev. 0 – 13/05/2020...
  • Page 57 User manual STAR T-SHOCK ELETTRONICA PAGANI 7.4.1.4 ENTERING THE CLIENT RECORDS STARTING FROM MANUAL MODE In the main menu, tap the icon shown in the figure below. The following screen will appear. Apply the desired modifications and save them by tapping the icon shown in the screen below.
  • Page 58 User manual STAR T-SHOCK ELETTRONICA PAGANI The following screen will appear by tapping the icon shown in the figure below. The password STAR is required. UMCR12ST4 57/86 – Rev. 0 – 13/05/2020...
  • Page 59 User manual STAR T-SHOCK ELETTRONICA PAGANI Once the password is entered, tap the icon shown in the figure above to confirm. The following screen will appear: Select an existing client and tap the corresponding save icon, as shown in the figure above. The PR will be saved in the selected client’s archive.
  • Page 60 User manual STAR T-SHOCK ELETTRONICA PAGANI Once the client is created, tap the ‘Save’ icon next to the new client's name, as shown in the screen below. The record is saved successfully, and the following screen will appear again. UMCR12ST4 59/86 –...
  • Page 61 User manual STAR T-SHOCK ELETTRONICA PAGANI 7.4.1.5 DELETING CLIENT RECORDS - AESTHETIC It is possible to delete the PR while accessing the client archive, as shown in the figure below. To access the client archive, tap in the main menu the icon shown in the figure below.
  • Page 62 User manual STAR T-SHOCK ELETTRONICA PAGANI Tapping the icon shown on the left will give access to the screen corresponding to the DAY with the higher ID -- for example, DAY 4. By tapping the icon shown on the right, the screen below will appear.
  • Page 63 User manual STAR T-SHOCK ELETTRONICA PAGANI Tap the icon of the PR that you wish to delete. Once selected, the corresponding circle becomes green, as shown in the figure below. Tap the icon of the PR that you wish to delete. Once selected, the corresponding circle becomes green, as shown in the figure below.

  • Page 64: Deleting A Client

    User manual STAR T-SHOCK ELETTRONICA PAGANI Tap Icon 2 to undo the deletion. Tap Icon 1 to confirm the deletion. Once the PR is deleted, the client archive will appear again, and the remaining PR will be displayed on the left, as shown in the following figure.
  • Page 65 User manual STAR T-SHOCK ELETTRONICA PAGANI Enter STAR password and tap the icon shown in the screen below to confirm. Tap the trash icon shown in the figure below. The screen below will appear: UMCR12ST4 64/86 – Rev. 0 – 13/05/2020...
  • Page 66 User manual STAR T-SHOCK ELETTRONICA PAGANI To delete, tap the trash icon next to the name of the client you want to delete, as shown in the figure above. The following screen will be displayed. To undo, tap the Back icon shown in the figure below; to...

  • Page 67: Safety And Maintenance

    Elettronica Pagani. Elettronica Pagani operates according to a certified quality system in compliance with the Standards UNI EN ISO 9001 and UNI EN ISO 134855 during all stages, from design to post-sale assistance.

  • Page 68: Routine Maintenance

    Elettronica Pagani to repair those parts of the device that Elettronica Pagani considers user- repairable.

  • Page 69: Periodic Maintenance By The T.a.s

    Remember, worn cables and damaged applicators may injure the client or the operator during treatment, as well as seriously compromise the proper functioning of the device. ATTENTION Check the wear condition of all used cables frequently (Elettronica Pagani provides only quality certified power cables). c. COOLANT MAINTENANCE The coolant circulates between the control unit and the applicator to remove the heat from the applicator.

  • Page 70: Immediate Maintenance By The T.a.s

    User manual STAR T-SHOCK ELETTRONICA PAGANI The goal is to check the conformity of the device to the General Regulations EN 60601-1:2006/ A1:2013 (IEC 60601-1:2005/A1:2012). This program consists of: ● a visual examination of the integrity of all the cables, of all the insulations and of all the boxes that were designed to prevent access to live parts (EVERY TWO YEARS);...

  • Page 71: Warnings - Risk Conditions

    User manual STAR T-SHOCK ELETTRONICA PAGANI " It shows that the device has been placed on the market after August 13, 2005. It therefore must be subject to waste sorting. " Manufacturer " Date of manufacture " Disposable (single use) material "...
  • Page 72 • Do not place the applied part in contact with skin lesions or inflamed or infected areas of the body. In the case of questions or problems concerning the device that are not fully satisfied by this manual and by the use instructions, please contact directly the Elettronica Pagani or your authorized retailer. UMCR12ST4 71/86...

  • Page 73: Warranty

    ● The warranty is only valid if the nameplate (model, brand, serial number, technical features, etc.) is preserved on the device. ● The obligations of Elettronica Pagani is limited to the repair of defects. The costs and the expenses caused by non-use of the defective device, as well as the costs and risks of transport, removal and installation, are not covered by the warranty.
  • Page 74 User manual STAR T-SHOCK ELETTRONICA PAGANI APPENDIX A TECHNICAL SPECIFICATIONS Environmental Requirements-Operating and Storage Conditions The system and its components are designed to function normally when stored, shipped and operating under the following conditions. Temperature during work: from 15°C to 35°C (from 50°F to 95°F) in store: from 0°C to 45°C (from 32°F to 113°F)

  • Page 75: Appendix C (Tools)

    User manual STAR T-SHOCK ELETTRONICA PAGANI APPENDIX C (TOOLS) To access the tools, start from the main menu and tap the icon shown in the figure below: The following screen will appear CHANGE LANGUAGE To change the language, tap the icon shown in the screen above; tap the flag for choosing the desired language.
  • Page 76 User manual STAR T-SHOCK ELETTRONICA PAGANI Tap the icon shown in the screen above to return to the main menu. TOUCH SCREEN CALIBRATION To calibrate the touchscreen, tap the icon shown in the figure above. A password is required: “+-+”.
  • Page 77 User manual STAR T-SHOCK ELETTRONICA PAGANI Once the password is entered, the following screen will appear Seguire le indicazioni a schermo toccando le crocette indicate nella schermata UMCR12ST4 76/86 – Rev. 0 – 13/05/2020...
  • Page 78 User manual STAR T-SHOCK ELETTRONICA PAGANI Tap anywhere on the screen to save the calibration of the touchscreen and to return to the following screen UTILITY To open the utility, tap the icon shown in the screenshot below. A password is required: “+-+”.
  • Page 79 User manual STAR T-SHOCK ELETTRONICA PAGANI Once you have entered the password, to confirm, tap the icon shown in the figure above. The following screen will appear: Tap the + and – buttons to adjust the temperature; to start the operation, tap the icon under the word “START”...
  • Page 80 User manual STAR T-SHOCK ELETTRONICA PAGANI The screen will appear as follows: To select the pump to activate, tap the yellow icon shown in the figure above; the word “PUMP” will be highlighted in red, as shown in the following figure...
  • Page 81 User manual STAR T-SHOCK ELETTRONICA PAGANI The flow and liquid level status are now reported, as shown in the screen above. In case of correct operation of the flow, the text “FLUX OK” will be displayed; otherwise, in case of anomaly, the text “FLUX"...
  • Page 82 User manual STAR T-SHOCK ELETTRONICA PAGANI To select the pump (PUMP) or the provision of hot/cold (FREE), tap the corresponding boxes shown in the figure above. To close the utility, tap the icon under the text EXIT shown in the following figure AUDIO ACTIVATION To activate/deactivate the audio messages, tap the icons indicated in the figure above.
  • Page 83 User manual STAR T-SHOCK ELETTRONICA PAGANI UNIT OF MISURE To change the displayable unit of measure for the temperature, tap the icon shown above. You can select Celsius or Fahrenheit degrees. In the figure above, the Celsius unit is selected; tapping the icon will switch to Fahrenheit, and the screen will appear as follows.

  • Page 84: Messages From The Device

    User manual STAR T-SHOCK ELETTRONICA PAGANI APPENDIX D MESSAGES FROM THE DEVICE Error messages from the device The following table lists the system messages with the suggested user action, if any. Perform the recommended action, if any. If the problem persists, contact your local distributor.
  • Page 85 User manual STAR T-SHOCK ELETTRONICA PAGANI Shut down the device! on the applicator remains unchanged for more than 1 minute. Tap the icon to stop the treatment, the acoustic signal and close the alarm message Shut down the device! Shutdown the device and contact the authorized technical service.
  • Page 86 User manual STAR T-SHOCK ELETTRONICA PAGANI ! In case of failure of the applicator, tap the icon to stop the treatment, the acoustic signal and close the alarm message. In this case, you return to the main menu and the device can no longer be used.

  • Page 87: Appendix E (Software Update)

    User manual STAR T-SHOCK ELETTRONICA PAGANI connect the applicator and start the treatment Next cycle In case of treatment with more cycles, it is displayed between one cycle and the next one Memory Saved! It is displayed after saving a new memory (custom program) Remove <...

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