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Intellisync Lite Copyright Notice No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any computer language, in any form or by any means, without the express written permission of Pumatech, Inc. This computer program is protected by copyright law and international treaties.
Table of Contents 1: B HAPTER NTRODUCTION TO Intellisync System Requirements...5 The Intellisync Icons...7 The HotSync 2: Q HAPTER SING NTELLISYNC Synchronizing Data...9 Re-Running the Operation ...14 3: T HAPTER ONFIGURATION The Configuration Dialog...15 The Choose Translator Dialog...16 Configuring Multiple Handheld Applications...17 Dialog Buttons ...18 DVANCED The Date Range Tab ...20...
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Editing and Adding Virtual Fields in the Handheld...39 5: F HAPTER ...41 ENERAL OTUS RGANIZER PPENDIX LOSSARY ...51 NDEX Notice: The contents of this manual reflect the Intellisync program at press- time. For information on changes to the software (or system support) that may have occurred since the manual was printed, refer to the Readme file or Help.
Chapter 1: Before You Begin Introduction to Intellisync Lite ntellisync Lite (Intellisync) software enables you to synchronize your Palm OS applications. This means that if you want to maintain the same data in your handheld and on your desktop, there’s an easy way to ensure that each system contains the same up-to-date information.
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Windows 2000 Professional Edition • 133 MHz Pentium-compatible processor or higher • 30 MB available hard disk space • 64 MB RAM • VGA monitor or better, 640 x 480 resolution • CD-ROM drive • One available USB or serial port •...
The Intellisync Icons These are the icons as they appear in the Intellisync Program Group: To access Help specific to the PC application you are using, click Supported Systems in the Help Contents screen and select your application from the list of supported systems.
The HotSync In order to use Intellisync Lite, you must already have Palm Desktop installed on your PC. Installing Palm Desktop installs HotSync manager in the Startup group on your PC. This application—which runs in the background, and which is activated by pressing the HotSync button on the handheld cradle—coordinates all communications between your handheld and your PC, including Intellisync synchronizations.
Chapter 2: Quick Start Using Intellisync: A Tutorial This tutorial is for users who want to start synchronizing immediately. Make sure you read For more complete information on synchronization—including details “The HotSync ® on all the Intellisync settings and processes that affect Manager”...
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Follow these steps to configure and perform your first synchronization: Click on the Intellisync Configure shortcut, or the Intellisync Configure icon in the Intellisync Lite program group. This displays the Intellisync Configuration dialog box. Selecting Palm Desktop in the Choose Translator dialog instructs the HotSync Manager to perform a Palm...
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In the Choose Translator dialog box, select the PC application you want to synchronize. If you select Lotus Organizer, a File Name box and Browse button appear, use Browse to select the file you want to synchronize. Notes: • Check Apply to all applications to have the selected application and file (or folder) synchronize with all applicable handheld applications.
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Note the check box adjacent to the handheld application name. By default, this check box is checked, indicating that the data is activated for synchronization. (If you clear this box, the application data is not synchronized.) To review or alter settings affecting synchronization, select the Advanced button to access the Advanced Settings dialog.
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If you have not already done so, read “The HotSync Manager” in Chapter 1 for important details on the HotSync Manager application. 10. If a Conflict Resolution dialog box appears, resolve “data conflicts” (see note below). When the operation is complete, your handheld will display the message HotSync complete.
Re-Running the Operation Now that you have configured a synchronization, re-executing the operation is basically a one step operation. Simply press the HotSync button on the cradle (with the handheld in the cradle and the cradle connected to your PC), and synchronization begins.
Chapter 3: The Intellisync Dialogs The Configuration & Choose Translator Dialogs The Intellisync Configuration and Choose Translator dialogs are where you specify the handheld and PC applications you want to synchronize. The Configuration Dialog This dialog contains an “Applications” list containing each of the handheld applications.
The Choose Translator Dialog The Choose Translator dialog contains an Options button that is enabled if you select MS Outlook. Refer to the Supported Systems section of Online Help for information on Options dialog settings that apply to the PC application you use.
Now the PC application you selected appears next to the highlighted handheld application name, and the check box adjacent to the handheld application name is checked. In addition, a two-way arrow (for synchronization) appears between the handheld and PC application names. Clearing a check box next to an application excludes that application from synchronization.
Refer to the “Quick-Start” tutorial in Chapter 2 for more specific instructions. Dialog Buttons The Configuration and Choose Translator dialogs contain the following buttons: • Advanced: Accesses the tabbed Advanced Settings dialog. Note that this button is only enabled when you have configured a handheld and PC application for synchronization, and the applications are selected in the Configuration dialog.
The Advanced Settings dialog box When you select the Advanced button in the Configuration dialog, the Advanced Settings dialog appears. This tabbed dialog contains one or more of the following settings and features. • Date Range: Determines the range of Date Book items that are included in an operation.
The Date Range Tab The setting in this tab determines the range of Date Book items that will be included in a synchronization. Transfer Only Future Items is the default Date Range setting. • Transfer All Scheduled Items: Includes all dated items. •...
The To Do List Tab The To Do List setting in this tab determines which To Do items are processed when you run a synchronization. Transfer Only Pending Items is the default setting at installation. • If you accept Transfer Only Pending Items, To Do items marked “completed”...
Intellisync Lite The Conflict Resolution Tab When a data conflict occurs during a data transfer, and Intellisync can’t resolve it using the normal synchronization process, the Conflict Resolution setting selected in this tab is used to resolve it. At installation, Notify me when conflicts occur is selected. This is the only setting that display a dialog when a data conflict is found, letting you decide which values should be used in each record.
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The use of key fields in detecting data conflicts is premised on the following: When key fields in a handheld record match the key fields in a PC application record, other mapped fields in the two records should also match. For example, if both of your systems have an address record for Ron Smith, the values in Title, Company, etc.
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• Other Application Wins: Uses PC data when conflicts occur. Use this option when you’re confident that your PC application contains the most accurate information. The Conflict Resolution Dialog Box When “Notify” is the Conflict Resolution setting, a dialog is presented each time Intellisync needs help resolving a conflict.
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• Update: Updates one or both records (as necessary) with the value or values highlighted in the grid. Conflict Resolution Dialog Buttons The Conflict Resolution dialog box also contains the following buttons: • OK: Initiates the chosen action and continues the operation. •...
The Field Mapping Dialog In order for data to be transferred between your handheld and your PC Fields that are not application file, corresponding fields in each application must be linked in the Field mapped to one another. Intellisync provides default field mapping, Mapping dialog are which links equivalent fields in your two systems.
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As you can see, the Field Mapping dialog lists handheld fields on the left, and PC fields on the right. Two-way arrows appear between fields that are “mapped,” or linked, for synchronization. • To un-map mapped fields: Click on the arrow (or highlight the PC application field name and double-click or press the Spacebar).
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Field Mapping Notes: • Before you edit field mapping, scroll up and down the field list to see the available fields. They may not be organized as you’d expect. • If you change field mapping after data has been synchronized, the next synchronization will be, in effect, a first run synchronization.
Chapter 4: Special Topics This chapter is devoted to explaining in detail some aspects of Intellisync that have only been touched upon in previous chapters. Topics include: • Multi-User Support • Synchronization and History Files • The Same Record Changed and Deleted dialog box •...
Multi-User Support Intellisync can be used to synchronize multiple handhelds. A separate operation can be configured for each. However, before you can configure an operation for a second (or third, etc.) handheld, a User name for that handheld must be added to the Palm ™...
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Notes on Multi-User Support: • You may be prompted to select a User name the very first time you run an Intellisync synchronization. • The handheld “owner name” is not the same as a User name. User names can only be defined in Palm Desktop. •...
Synchronization and History Files During a synchronization, Intellisync compares records in your An understanding of handheld to records in your PC application, and makes whatever history files and how changes are necessary in each system to ensure that they both contain synchronization works the same information.
The Same Record Changed and Deleted Dialog If, during a synchronization, Intellisync discovers that a previously This dialog appears synchronized record has been changed in one system and deleted in only when Notify me the other since the last synchronization, a special dialog is displayed. when conflicts occur is the selected Conflict Resolution...
Remote Synchronization Once you have configured a synchronization, Intellisync can synchronize remotely, via modem. This topic outlines what must be done prior to running a remote synchronization, and describes differences between remote and local operations. Consult your Palm OS on how to set up HotSync, your handheld, and your Palm modem for remote synchronization.
Remote vs. Local Synchronization When you run a synchronization locally, you are sometimes prompted for information. For example, if the “Notify” Conflict Resolution setting is selected, you may be prompted to resolve data conflicts. Since interaction with Intellisync is not possible when you synchronize via modem, remote synchronizations entail a number of limitations.
Importing and Exporting Data In addition to synchronizing your handheld with PC applications, Intellisync can also perform imports and exports of data from one system to the other. The same procedures that are involved in configuring and performing a synchronization are used for importing and exporting. That is, you have to set up the Configuration and Choose Translator dialogs, and, if necessary, adjust settings in the Advanced Settings, Options, and Field Mapping dialogs.
Virtual Fields Sometimes the handheld does not have fields corresponding to important PC application fields. For example, a PC application's To Do records might have Contact and Company fields which the handheld To Do List records do not. To solve this problem, Intellisync sometimes creates “virtual” handheld fields.
Virtual Phone and Email Fields Virtual Phone and Email fields can be used to increase the number of phone numbers and email addresses that can be entered into handheld Address records. Unlike virtual fields in the Date Book and To Do List applications, these virtual fields are never mapped by default.
Editing and Adding Virtual Fields in the Handheld You can both edit and add virtual field values in handheld records. But you must adhere to the following rules: • When adding virtual field names, use the exact spelling and letter case used in the Field Mapping dialog.
Chapter 5: Frequently Asked Questions General I received the message “Wrong version of Windows,” but I am using a Windows application that is supported by Intellisync. This message appears if Palm your PC when you attempt to install Intellisync Lite. To stop the error from occurring, install Palm Desktop on your system.
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During synchronization, I am losing the connection between my handheld and PC. If your handheld and PC are hooked up correctly, your batteries are not run down, and the COM port setting is accurate, try synchronizing with the Palm Desktop. If synchronizing with Palm Desktop does work, your problem may be that the baud rate is set too high in Palm Desktop.
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This displays the Developer’s Backdoor window. DL Server Wait Forever is ON. Press OK. Press the HotSync button on the cradle to start a synchronization. Your handheld will remain in the “wait-forever” mode until the synchronization is completed or canceled. (If a Cancel causes your handheld to hang, execute a soft-reset.
Lotus Organizer When I try to synchronize my handheld with Lotus Organizer, I get the message “Unable to access data file; verify that the file is closed or not in use.” When synchronizing with Lotus Organizer, the application can be running, but the file must be closed.
Appendix: Log Files For each handheld application that is synchronized during an Log files can be a Intellisync operation, a “Log” file is created. Log files contain a good source of detailed accounting of what occurred during the synchronization. information if you call for technical It is not normally necessary to read log files after a synchronization.
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Intellisync Lite The following actions may be noted: ADD: The record was added. DELETE: The record was deleted. FAIL RANGE: The item was excluded from the operation. IGNORE: The record was ignored. REPLACE: The record was deleted and replaced with a record from the other system.
Glossary Conflict Resolution Boldfaced text A process (controlled by a setting in the Conflict Resolution tab of the identifies additional Advanced Settings dialog) that is sometimes used by Intellisync to terms defined in this determine how to resolve data conflicts during synchronizations. See glossary.
Intellisync Lite Field Mapping The linkage that directs the comparison and transfer of handheld and PC data during synchronizations. Field mapping is contained (and can be edited) in the Intellisync Field Mapping dialog. To access the Field Mapping dialog, select the Field Mapping button in the Advanced Settings dialog.
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Glossary example, in Address records, if Last Name and First Name (key) values match, but Address values differ, this is a data conflict. See also Data Conflict. Mapped Fields Handheld and PC application fields that are linked for synchronization in the Intellisync Field Mapping dialog. Section A type, or category, of data contained in a PC application.
Index Address records and Last Name fields, 27 Advanced button, 19 Advanced Settings dialog box, 21 Conflict Resolution tab, 24 Date Range tab, 22 To Do List tab, 23 Cancel button, 20 Choose Button, 12 Choose Translator dialog box, 13, and Palm Desktop, 20 Completed To Do Items, 23 Configuration Dialog, 12...
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